Smoke hollow WS30C Manual page 39

Troubleshooting
SYMPTOM
Meat probe does not
read on controller. Error
code: "ERR2"
Error code: ERR3
Error code: ERR4
CAUSE
Bad connection at "probe 2."
Faulty meat probe.
Faulty controller.
Cabinet temperature exceeded
450°F. Crucible filled with too
many pellets on intial startup.
Pellets not properly ignited in
crucible.
Intake fan not working properly. Reference "Intake Fan Check" instructions.
Faulty intake fan.
POSSIBLE SOLUTION
Unplug connection and reconnect to controller at
"probe 2." Press "PROBE" button to scroll back to
"probe 2", if ERR2 is still displayed proceed to next
solution.
Plug meat probe into "probe 1" and scroll back to
"probe 1." If ERR1 is displayed the meat probe is
faulty, call Smoke Hollow
If meat probe is found to be good from the
above 2 solution steps, call Smoke Hollow
replacement controller.
Clean out crucible and ensure the auger is fully
primed and only a few pellets are in the crucible
during intial startup.
No pellets in hopper during ignition.
Auger not primed before ignition, reference
"Auger Priming Instructions."
Call Smoke Hollow for replacement.
®
for replacement.
®
for
®
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