Troubleshooting - Smoke hollow WS30C Manual

Troubleshooting

SYMPTOM
No power to
controller.
(Does not beep when
plugged into outlet.)
Power light not on.
(Controller beeps
when plugged in.)
No display on
controller.
(Power light is on.)
Heating light not on.
Smoking light not on.
Element not on.
Meat probe temp is
not accurate.
Cabinet temp is
inaccurate.
CAUSE
Not plugged into outlet.
House breaker tripped.
Bad connection at controller.
Controller fuse blown.
Faulty controller.
Smoker not powered on.
Controller fuse blown.
Faulty controller.
Smoker not powered on.
Faulty controller.
Smoker in smoke cycle.
Cook cycle not set.
Faulty controller.
Smoker in cook cycle.
Smoke cycle not set.
Faulty controller.
The element is only on during
the intial ignition or reignition
of the pellets.
Bad connection to controller.
Faulty element.
Meat probe has residue
buildup on it.
Perform meat probe calibration
test.
Faulty meat probe.
Cabinet probe has residue
buildup on it.
Faulty controller.
POSSIBLE SOLUTION
Plug into power source.
Reset breaker.
Unplug connection and reconnect. Reference
Controller Access instructions.
Reference Controller Fuse Replacement instructions.
Call Smoke Hollow for replacement.
®
Press on/off button.
Reference Controller Fuse Replacement Instructions.
Call Smoke Hollow for replacement.
®
Press on/off button.
Call Smoke Hollow for replacement.
®
Smoke light will be on. Once smoker has completed
the set smoke cycle the smoker will change to the
cook cycle and the heating light will turn on for the
duration of the cook cycle.
Set temperature and time per operating instructions.
Call Smoke Hollow for replacement.
®
Smoker has completed the set smoke cycle and has
changed to the cook cycle and the heating light is
on. Smoke light is only on during the smoke cycle.
Set time per operating instructions.
Call Smoke Hollow for replacement.
®
Reference Element Check instructions.
Unplug connection and reconnect. Reference
Controller Access instructions.
Call Smoke Hollow for replacement.
®
Clean meat probe.
Reference Meat Probe Temperature Verification
instructions. Meat probe has a +/- 5°F (2.78°C)
tolerance. Clean meat probe before performing
verfication.
Call Smoke Hollow for replacement.
®
Clean cabinet probe.
Reference Meat Probe Temperature Verification
instructions. Meat probe has a +/- 5°F (2.78°C)
tolerance. Clean meat probe before performing
verfication.
Reference Cabinet Temperature Verification
instructions. Cabinet temperature has a +/- 15°F
(8.33°C) tolerance of average cabinet temp.
Call Smoke Hollow for replacement.
®
37