Troubleshooting Your Display; Common Problems And How To Solve Them - Raymarine E Series Reference Manual

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Chapter 19: Maintenance & Troubleshooting

19.4 Troubleshooting your Display

All Raymarine products are, prior to packing and shipping, subjected to
comprehensive test and quality assurance programs. However, if your E-Series Display
unit should develop a fault, this section will help you to identify the most likely cause
and show the corrective action required to restore normal operation.
If, after referring to this section, you are still having problems with your Display, contact
your local dealer, national distributor or Raymarine Technical Services Department for
further advice.
Always quote the product serial numbers which are printed on the back of the unit.

Common problems and how to solve them

This section is divided into problems associated with:
• Installation/Display.
• Chart application.
• Weather receiver.
• Fishfinder application.
• Radar application.
Installation/Display
Problem
Solution
Display does not power up
• Check power supply cable is sound and that all connections are tight and free from corrosion.
• Check relevant fuses.
• Check power source is of the correct voltage and sufficient current.
My display switches off
• Check power input connection is secure at the rear of the Display(s).
• Check power cable for damage or corrosion.
• Check your boat's power supply for faulty connections or insufficient cable diameter.
No link between E-Series Displays
• Check all units are switched on.
• Check SeaTalk High Speed cable is not of third party manufacture.
• Check SeaTalk High Speed cable is connected to both displays and free from damage or corrosion.
• Check SeaTalk High Speed switch or Crossover Coupler correctly connected (see Installation
Guide).
How do I upgrade my Display software?
Visit www.raymarine.com and click on Support to download the latest software. Follow the instruc-
tions included with these downloads.
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