User Guide - Xerox WorkCentre 3335 User Manual

Copy and Scan Problems
If the copy or scan quality is poor, refer to the following table.
Symptoms
Lines or streaks are present in copies only made from
the document feeder.
Spots are present in copies taken from the document
glass.
The reverse side of the original appears on the copy
or scan.
The image is too light or too dark.
If the problem persists, for online support information, go to:
• www.xerox.com/office/WC3335support
• www.xerox.com/office/WC3345support
Solutions
There is debris on the document glass. When
scanning, the paper from the document feeder
passes over the debris creating lines or streaks. Clean
all glass surfaces with a lint-free cloth.
There is debris on the document glass. When
scanning, the debris creates a spot on the image.
Clean all glass surfaces with a lint-free cloth.
Turn on Background Suppression.
To lighten or darken the image, use the Lighten/
Darken tab in either the Scan To or Copy function.
Xerox ® WorkCentre ® 3335/3345 Multifunction Printer
Troubleshooting
193

User Guide