Troubleshooting
Symptom
The output is blank.
Streaks appear in the output.
The output has a mottled appearance.
Ghosting appears in the printed output.
190
Xerox
®
WorkCentre
User Guide
®
3335/3345 Multifunction Printer
Solutions
• Verify that the toner cartridge is approved for use
in this printer, and replace it as needed. For best
results, use a genuine Xerox
• Use the Heavyweight or Cardstock paper type
setting, or use a paper type with a smoother
surface.
• Ensure that the humidity in the room is within
specifications. For details, refer to
Humidity.
• For details, refer to
Selecting a Location for the
Printer.
Turn off the printer, then turn it on again.
If the error persists, contact your Xerox
representative.
Replace the Smart Kit Drum Cartridge.
Contact your Xerox representative.
• Verify that the paper is the correct size, type, and
weight. If not, change the paper settings.
• Ensure that the humidity is within specifications.
For details, refer to
Selecting a Location for the
Printer.
• Verify that the paper is the correct size, type, and
weight. If not, change the paper settings.
• Change the Paper Type settings in the print driver.
• In the print driver, open the Printing Preferences
menu, select the Paper/Output tab, then change
the Paper Type setting.
®
toner cartridge.
Relative