User Guide - Xerox WorkCentre 3335 User Manual

Troubleshooting
Probable Causes
Using unsupported paper.
Humidity is too high for coated paper.
P P a a p p e e r r M M i i s s f f e e e e d d s s
Probable Causes
The paper is not correctly positioned in the tray.
The paper tray is too full.
The paper guides are not correctly adjusted to the
paper size.
The tray contains warped or wrinkled paper.
The paper is moist from humidity.
Using paper of the wrong size, thickness, or type.
L L a a b b e e l l a a n n d d E E n n v v e e l l o o p p e e M M i i s s f f e e e e d d s s
Probable Causes
Labels are missing, curled, or are pulling away from
the backing sheet.
The label sheet is facing the wrong way in the tray.
186 Xerox ® WorkCentre

User Guide

® 3335/3345 Multifunction Printer
Solutions
Use only Xerox-approved paper. For details, refer to
Supported Paper.
Feed paper one sheet at a time.
Solutions
• Remove the misfed paper and reposition it
properly in the tray.
• Adjust the paper guides in the tray to match the
size of the paper.
Remove some of the paper. Do not load paper past
the fill line.
Adjust the paper guides in the tray to match the size
of the paper.
Remove the paper, smooth it out, and reload it. If it
still misfeeds, do not use that paper.
Remove the moist paper and replace it with new, dry
paper.
Use only Xerox approved paper. For details, refer to
Supported Paper.
Solutions
Do not use any sheet where labels are missing,
curled, or pulled away from the backing sheet.
• Load label sheets according to the instructions
from the manufacturer.
• Load labels print side up in the bypass tray.
• Do not load labels in the high-capacity feeder.