Ricoh MP 7503SP Field Service Manual page 1209

6. OTHER ERROR
The setting cannot be changed for some other reason.
21 (INVALID FILE)
• Cause: Failed to import the file because it is in the wrong format in the external medium.
• Solution: Check whether the file format is correct. The import file should be a CSV file.
22 (INVALID KEY)
• Cause: The encryption key is not valid.
• Solution: Use the correct encryption key.
• When exporting device information from the control panel, the data can be saved only on an SD
card. The file format for exports is CSV.
UP/SP Data Import/Export
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