Accessing Online Technical Support; Registering For My Notification; Sending Us Your Comments - IBM TS3100 Setup, Operator, And Service Manual

Table 1. Minimum firmware levels for common library features (continued)
Feature
Encryption
Key Path Diagnostics
Path Failover (for one activation key for both Control
Path Failover and Data Path Failover)
Secure Socket Layer (SSL) over Encryption Key Manager
(EKM)

Accessing online technical support

For online Technical Support for your library, visit http://www.ibm.com/support/

Registering for My Notification

My Notification registration provides email notification when new firmware levels are updated and
available for download and installation. To register for My Notification:
1. Visit the web at http://www-01.ibm.com/software/support/einfo.html.
2. Click My Notifications.
Note: Library firmware and tape drive firmware are verified and released together. When you are
updating to the latest firmware, verify that all installed components such as tape drives and library
firmware are at the latest levels noted on the Support website. Mixing different levels of library and tape
drive firmware is not supported and might cause unpredictable results.

Sending us your comments

Your feedback is important in helping IBM provide accurate and useful information. If you have
comments or suggestions for improving this publication, send your comments by:
v Emailing IBM:
– Internet or IBMLink from US: starpubs@us.ibm.com
– IBMLink from Canada: STARPUBS at TORIBM
Include the following information in your email:
– Exact publication title
– Form number (for example, GA32–1234–02) or part number (on the back cover of the publication)
– Page, table, or illustration numbers that you are commenting on
– A detailed description of any information that should be changed
vi
IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573
Minimum Firmware Levels
Library firmware level must be 4.0 or greater.
Drive firmware level must be 74H4 or greater.
Library firmware level must be greater than 6.3.
LTO 3 Tape Drives: Drive firmware must be greater than
73P5.
Library firmware levels greater than 1.95, but not greater
than 8.xx support Path Failover on the TS3200
(3573-L4U) and Full Height drives. Library firmware
levels greater than 8.xx support Path Failover on the
TS3100 and TS3200 (3573-L2U and 3573-L4U) for both
Full Height and Half Height drives.
Library firmware must be 6.3 or higher.