VCS VideoJet 1000 Manual page 138

Appendix
Problem Possible causes
No connection estab- Configuration of the unit.
lished, no picture
Faulty installation.
transmission.
Wrong IP address.
Faulty data transmission within
LAN.
The maximum number of
receivers is connected.
No audio transmission Defective hardware.
to outstation.
Faulty cable connection.
Faulty configuration.
The unit does not Alarm input not selected.
report an alarm.
No alarm action selected.
Control of PTZ cam- Cable connection between the
eras or other devices RS232 interfaces and the con-
not possible. nected device is incorrect.
The interface parameters con-
flict with the other devices con-
nected.
The unit is not ready Voltage failure while the
for operation after firm- update file is being pro-
ware upload. grammed.
136
Suggested remedy
Check all configuration parameters.
Check all leads, plugs, contacts and
connections.
Check IP address (terminal program).
Check data transmission with the com-
mand .
ping
Wait until a new connection is possible
and dial again.
Check perfect functioning of all audio
devices connected.
Check all leads, plugs, contacts and
connections.
Check configuration of audio settings
(interface, audio level and coding
mode).
Select alarm input on configuration
page Alarm sources.
Select alarm action on configuration
page Alarm connections. If neces-
sary change IP address and e-mail
address.
Check all cable connections and
ensure all plugs are properly plugged
in.
Make sure the settings of the devices
involved agree with each other.
Replace the device and have it
checked by VCS.
VideoJet 1000