How To Update Firmware; How To Check System Compatibility; How To Update The Firmware - Honeywell Touchpoint Plus Wireless Technical Handbook

MAN0984_Iss 2_09/19
3020M5001_2

8.8 How to Update Firmware

Firmware update is usually only carried out to fix a fault or to give a system upgrade. Firmware updates are
usually optional and are not recommended if the system performs satisfactorily 'as is'.
Firmware and software updates should normally be carried out only by a Honeywell trained Engineer or an
Engineer trained in accordance with this Technical Manual.
Touchpoint Plus Wireless firmware is NOT compatible with other product firmware such as Touchpoint Plus
Alternative site safety arrangements should be made during this procedure as the Touchpoint Plus system is
Before starting the firmware update, confirm that the new User Interface module firmware is compatible with

8.8.1 How to Check System Compatibility

1) Select Menu > Information > System information.
2) Note the firmware versions already installed.
3) Consult the Touchpoint Plus Wireless users support for compatibility information.
4) Contact your local service representative for advice if the new firmware is not compatible with the existing
Modules.

8.8.2 How to Update the Firmware

Note: Administrator access level is required.
To update the Firmware:
1) Download the required Firmware to a PC or other device with an SD Card reader.
2) The Firmware is contained in the file 'SD card:\FW\*.bin'. Copy this file to a standard 2 to 32 GB (FAT32)
standard SD card (do not put it in a folder).
3) Ensure it is safe to do so, then unscrew the enclosure handle securing screws and pull the handle to open
the door.
4) Remove the installed SD Card. Limited event logging will carry on internally for a short while, but some
data may be lost if the update takes too long.
Maintenance
not available during firmware updates, and they may take several minutes to complete.
both the installed IO Module firmware and the Main module (see below).
Failure to do so may cause unexpected complications.
A power cycle of the Touchpoint Plus Wireless system is required during this procedure.
CAUTION
system.
CAUTION
CAUTION
CAUTION
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Touchpoint Plus Wireless
Technical Handbook