How To Update Firmware; How To Check System Compatibility; How To Update The Firmware - Honeywell Touchpoint Plus Technical Handbook

MAN0984_Iss 2_06/15

8.8 How to Update Firmware

A Firmware update is usually only carried out to cure a fault or to give a system upgrade. Firmware updates
are usually optional and are not recommended if the system performs satisfactorily 'as is'.
Firmware and software updates should normally be carried out only by a Honeywell trained Engineer or an
Engineer trained in accordance with this Technical Manual.
Alternative site safety arrangements should be made during this procedure as the Touchpoint Plus system is not
Before starting the firmware update, confirm that the new User Interface module firmware is compatible with both

8.8.1 How to Check System Compatibility

1) Select Menu> Information>System information.
2) Note the firmware versions already installed.
3) Consult the Touchpoint Plus users support for compatibility information.
4) Contact your local service representative for advice if the new firmware is not compatible with the existing
Modules.

8.8.2 How to Update the Firmware

Caution: A power cycle of the Touchpoint Plus system is required during this procedure.
To update the Firmware:
1) Download the required Firmware onto a device with an SD Card reader.
2) The Firmware is contained in the file '\\FW\*.bin'. Copy this file onto a 2 to 32 GB (FAT32) standard SD
card (do not put it in a folder).
3) Ensure it is safe to do so, then unscrew the enclosure handle securing screws and pull the handle to open
the door.
4) Remove the installed SD Card. Limited event logging will carry on internally for a short while, but some
data may be lost if the update takes too long.
5) Insert the SD card containing the update file into the UI module.
6) Login as an Administrator.
7) Select the Menu>Maintenance>Update system>Software.
8) Select a Module and browse the appropriate firmware file in the SD card. Check the listed current and
update versions. Touch 'Update' when ready.
9) When the updates are completed, the system will reboot automatically if required.
10) Repeat steps 8 and 9 for all other affected modules.
11) Remove the SD card and refit the event logging SD card.
12) Close the door and secure the access handle.
13) Check that the system status is OK and no faults or inhibits or errors are shown.
Maintenance
available during firmware updates, and they may take several minutes to complete.
the installed I/O Module firmware and the Main module (see below).
Failure to do so may cause unexpected complications.
Caution
Caution
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Touchpoint Plus
Technical Handbook