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Service
11. Attach the side shield from the replacement module to the defective module, and return it to Agilent accord-
ing to the following procedure:
a. Review the warranty information shipped with your product.
b. Write the following information on a tag and attach it to the malfunctioning equipment:
Name and address of owner. A P.O. box is not acceptable as a return address.
l
Product model number (for example, M9302A).
l
Product serial number. The serial number label is located on the side panel of the module. The
l
serial number can also be read from the Soft Front Panel interface, but only after the hardware
is installed.
Description of failure or service required.
l
Return Material Authorization (RMA) number.
l
c. Pack the module in its original ESD bag and packing carton. If the original carton is not available,
use bubble wrap or packing peanuts and place the instrument in a sealed container and mark the
container "FRAGILE".
d. On the shipping label, write ATTENTION REPAIR DEPARTMENT and the RMA number.
Test Record Card
Agilent has provided a Test Record Card you can use to record your findings as you conduct performance ver-
ification tests. Click the link below to open the Test Record Card (a PDF form). Save the file to your hard drive
and fill in as needed to record your test results.
Open Test Record Card
36
If any correspondence is required, refer to the product by serial number
and model number.
TIP: Use Ctrl/click to open the Test Record Card as a separate document.
Agilent M9302A PXI Local Oscillator Service Guide
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