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Chapter 6 Troubleshooting
Log information is lost when the receiver is reset. Therefore, any logs required to identify and
troubleshoot the error, such as the RXSTATUS log, should be collected before resetting the
receiver.
Also, steps should be taken to reduce the cause of the receiver temperature error to prevent the
error from occurring again. See Mitigating High Receiver Temperature below.
6.3.3 Mitigating High Receiver Temperature
If the receiver has a high temperature warning or error, use one or more of the following sug-
gestions to reduce the receiver temperature.
If possible, reduce the ambient temperature around the receiver or move the receiver to an
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area with a lower ambient temperature.
Disable the receiver features that are not required for the current operation of the receiver.
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6.3.4 Monitoring the Receiver Temperature
If the receiver is operating in a high ambient temperature environment, you can monitor the
receiver temperature using the RXSTATUS and HWMONITOR logs.
1. Log the RXSTATUS log and check Bit 1 of the Receiver Status word.
LOG RXSTATUS onchanged
<RXSTATUS USB1 0 81.5 FINESTEERING 1990 326146.020 0a104020 2ae1 14434
< 00000000 5
< 0a104020 00000000 00030000 00030000 (Receiver Status)
< 00062000 00001008 00000000 00000000
< 00000000 00000000 80000000 00000000
< 80000000 00000000 00000000 00000000
< 00000000 00000000 00000000 00000000
For information about reading the Receiver Status word, refer to Status Word on page 40.
2. If Bit 1 is 0, the temperature is okay. Continue monitoring, but no action is required.
If Bit 1 is 1, the receiver temperature has exceeded the warning limit.
3. Log the HWMONITOR log and check the two temperature status fields (0x01 and 0x16).
LOG HWMONITOR ontime 30
<HWMONITOR USB1 0 77.5 FINESTEERING 1990 326851.000 0a104020 52db 14434
< 10
< 58.424915314 100
< 0.000122100 200
< 3.296703339 600
< 5.169230938 700
< 1.192307711 800
< 3.300366402 f00
< 1.833943844 1100
< 5.159462929 1500
< 1.555555582 1700
< 58.485961914 1600
Pay attention to the reading and the boundary limit status.
SMART2 Installation and Operation Manual 1
(Temperature 0x01)
(Temperature 0x16)
50
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