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Chapter 6 Troubleshooting
Bit Set
Throttled Ethernet Reception
Check for unusually high Ethernet traffic being directed to the Receiver.
13
This does not represent an error condition on the receiver, but suggests there may be an
issue in the network environment on the receiver.
AGC error on RF1 through RF4 respectively.. Contact NovAtel Customer Support for
14-17
additional information.
18
Connect the receiver via Ethernet.
19-21
Reduce the amount of logging on the Ethernet ports
22-24
Reduce the amount of logging on the NTRIP ports
25-27
Reduce the amount of logging on the Virtual COM ports
AGC error on RF5 (bit 28) or RF6 (bit 29).. Contact NovAtel Customer Support.for
28-29
additional information.
30-31
(Reserved bits)
6.3 High Temperature Environments
The operating temperature of SMART2 increases as more features (channels used, HDR mode,
etc.) are enabled.
When the receiver is operating in an environment that is near its maximum ambient tem-
perature, an increase in the ambient air temperature or enabling additional features may cause
the receiver to exceed its maximum operating temperature and generate a Temperature Status
error. When a Temperature Status error occurs, the receiver idles all channels, turns off the
antenna and disables the RF hardware. The communication interfaces continue to function so
commands can be sent and logs received.
6.3.1 Indicators of an Error State
The indications that the receiver is in an error state, such as a Temperature Status error, are:
Logs that have a solution status will show INSUFFICIENT_OBS as the Solution Status.
l
The RXSTATUSEVENT log is output on all communication ports. This log will indicate an
l
error condition in the Receiver Error word of the log.
All logs output have Bit 0 set in the Receiver Status word of the log header.
l
To determine the cause of the error, log the RXSTATUS log and check the Receiver Error word.
If Bit 9 is set, it is a Temperature Status error. For information about reading the Error Word,
refer to Error Word on page 41.
6.3.2 Recovering from a Temperature Status Error
The receiver must be reset or power cycled to recover from a receiver error such as a Tem-
perature Status error.
SMART2 Installation and Operation Manual 1
Action to Resolve
49
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