NEC Electra Elite IPK II General Description Manual page 122

Document Revision 1
Any number of extensions may simultaneously queue or Camp On for the same trunk
or trunk group. When a trunk becomes free, the system connects the extensions in
the order that the requests were left.
U n i f i e d M e s s a g i n g
The EliteMail CTI LX and EliteMail CTI LX Lite Voice Processing systems, using the
Electra Elite IPK II system and a Local Area Network, provide Unified Messaging
services for voice, fax and e-mail messages with access at either the desktop PC or
the telephone. Unified Messaging lets the PC control telephone calls and information
about each inbound and outbound call. Both systems include the basic EliteMail CTI
TeLANophy
Basic EliteMail CTI LX and EliteMail CTI LX Lite TeLANophy Module Features
J
J
Optional EliteMail CTI LX TeLANophy Module Features
J
J
J
2 - 76
Module.
®
®
ViewMail with Live Record Module
All voice and fax messages are visible at a glance on the PC screen and can be
sorted in any order. An intuitive Microsoft
name, subject, and the date and time messages were sent so the user can
quickly prioritize them and respond immediately.
®
ViewCall Plus
All inbound and outbound calls can be controlled from your PC. Outbound call
control requires a TAPI adaptor on the user telephone. By managing calls on the
PC instead of the telephone, View Call Plus lets you communicate more easily
with people inside and outside the office. Three integrated windows are
provided to control telephone calls, log all telephone activity, and manage data
about each call. With a click of the mouse you can take a call, ask a caller to
hold, route the call to another extension, or send the call to voice mail.
®
ViewFax
This works in View Mail to display faxes on screen and lets you send them to
any printer. When a fax is received, a fax icon is displayed next to the message
in View Mail. Double click to open the message, and press the play button to
listen to any voice annotation sent with the fax. Fax ports are built-in on the
EliteMail CTI LX and are activated as a system option. Up to four Fax ports can
be enabled on the EliteMail CTI LX.
Hospitality Package
The Hospitality package is used specifically by hotels and resorts to provide
guests with personal, accurate, and timely messages. Features include
personal greetings, security codes, guest directory, and wake up calls. This
feature also supports Property Management System (PMS) integration.
Additional Hospitality Languages
See Multilingual support below for list of supported languages. The Hospitality
Package supports 1 language at default.
Electra Elite IPK II
Windows interface shows the sender
®
Features