NEC Electra Elite IPK II General Description Manual page 120

Document Revision 1 Electra Elite IPK II
trunk calls to be transferred into a Conference call. This would allow, for example, an
attendant to locate co-workers and then transfer them into an existing telephone
meeting. There is no need for the attendant to locate all the parties at the same time
and sequentially add them into the Conference.
Transfer to Trunk Ring Group Available
It is possible to transfer a trunk call to the trunk's defined ring group (defined in
Program 22-05-01 : Incoming Trunk Ring Group Assignment). The trunk will then ring
the defined extensions for the ring group.
This also allows the transferred call to ring over the External Paging (Program 31-05 :
Universal Night Answer/Ring Over Page) so that an employee can answer the call
from any available telephone.
To enable this feature, the system has a program option, Program 11-15-09 : Service
Code Setup Administrative (for Special Access) - Transfer to Trunk Ring Group Code
(not assigned at default). When a call is transferred using this service code, it's
transferred to the ring group destination for that incoming trunk. For example, trunk 2
is in Ring Group 4. When the call is transferred using this service code, the trunk will
ring all extensions programmed for Ring Group 4 or ring the External Paging Group
for Ring Group 4, depending on how the system is programmed.
Program 22-04-01 : Extension Ring Group Assignment and Program 22-05-01 :
Incoming Trunk Ring Group Assignment must be programmed to allow an extension
access to the ring groups. If the call is not answered, it can overflow to the destination
defined in Program 22-08-01 : DIL/IRG No Answer Destination.
This service code can also be used with the VRS. This provides the caller listening to
the VRS message with the ability to transfer their call and have it ring the external
page. The code the caller would dial is defined in Program 25-06-02 : VRS/DISA One-
Digit Code Attendant Setup.
Transfer Key Can Place Call on Hold
While on a call, and the Transfer key is pressed, the call will be placed on hold.
T r u n k G r o u p R o u t i n g
Trunk Group Routing sets outbound call routing options for users that dial the Trunk
Group Routing code (9) for trunk calls. Trunk Group Routing routes calls in the order
specified by system programming. If a user dials 9 and all trunks in the first group are
busy, the system may route the call to another group. When you're setting up your
system, Trunk Group Routing will help you minimize the expense of toll calls. For
example, if your system has outbound WATS lines, OCC lines and DDD lines, use
Trunk Group Routing to route calls to the WATS lines first.
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