NEC Electra Elite IPK II General Description Manual page 117

Electra Elite IPK II
Tandem Trunking could help an office manager, for example, put two outside sales
people in touch. The office manager could:
J
J
J
J
The office manager could terminate the conference at any time.
There are four methods for Tandem Trunking:
J
J
J
J
Trunk Continue/Disconnect Codes Added
The software enhances the forced trunk release option with the Tandem Trunking and
DISA features. Users can be provided with the option to use a Continue or
Disconnect service code. The Continue service code will extend the conversation a
programmed length of time. If the user enters the Disconnect service code, the call
will be disconnected immediately.
General Description Manual
Answer a call from one salesperson
Place a call to the second salesperson
Set up the Trunk-to-Trunk Conference
Drop out of the call
Method A - Tandem Trunking from Conference
An extension user can set up Tandem Trunking (Unsupervised Conference)
by dialing a 2-digit service code (#8) or a uniquely programmed Transfer
key.
Method B - Tandem Trunking with Transfer Key
This method allows an extension user to easily set up an Unsupervised
Conference with a call they have placed on Hold. It uses a uniquely
programmed Transfer key to set up a tandem call.
Method C - Automatic Tandem Trunking on Hang Up
This method allows an extension user to easily set up an Unsupervised
Conference without having to place the conference call on Hold. A Class of
Service option is available, which will allow or deny an extension user from
automatically setting up a Conference/Tandem Trunking call upon hanging
up the telephone.
Method D - Automatic Tandem Trunking Setup to Abbreviated Dial Number
This method allows an extension user to easily set up an Unsupervised
Conference with a call they have placed on Hold. A Class of Service option
is available, which will allow or deny an extension user from automatically
setting up a Conference/Tandem Trunking call upon hanging up the
telephone.
Document Revision 1
2 - 71