Troubleshooting; Updating The Software; Appendix B - Teldat V Installation Manual

Appendix B

Troubleshooting

Below, you will find a table, which will help you to solve problems during the installation of the
router. If you cannot resolve the problem, please consult your distributor for additional
information.
Symptom
None of the LEDs lights up on the
router.
You have forgotten the access
password for the router.
The DSL LED never lights up in
green.
The Eth WAN LED never lights up
in green.
The Wi-Fi LED never lights up in
green.
The USB LED never lights up in
green.

Updating the software

The Teldat V router can be updated to new releases. Please consult your distributor for further
details on new releases.
There are various ways to update a Teldat router: For further information, please see the manual
on updating software: "Dm 748-I Software Updating".
The software required to update Teldat routers is supplied in a format known as distribution.
This consists of a single file which contains all the files needed to update your device as well as
in-depth information on the contents of the files.
Solution
Check the power supply to the router (power source,
ON/OFF switch, main power outlet).
Ignore the configuration through the RST button as
explained in the section relative to the RST button.
If the device has an xDSL interface available, check the
connection to the network or to the splitter and make
sure that the telephone line you are connected supports
xDSL service.
Check the Ethernet cable and the connection to the
network.
Check the router's configuration and that for the remote
station(s).
Check the appropriate license is available for its use.
Check that the device inserted in the USB connector is
supported by the router.
Please check the Teldat website
the list of 3G USB modems that are supported.
Check the appropriate license is available for its use.
TELDAT V
– Installation Manual
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www.teldat.com to get
Doc.DM567-I
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