Appendix A Technical Information; Troubleshooting; Updating The Software; Connecting To The Device - Teldat M2 Installation Manual

Technical Information

Appendix A Technical Information

A.1 Troubleshooting
The following table can help you solve problems when installing the device. If you cannot resolve the issue, please
contact your dealer for more information.
Symptom
None of the LEDs light up on
the router.
You have forgotten the router's
access password.
The LAN connector LED never
lights up.
The WAN connector LED never
lights up.
The Wi-Fi LED never lights up in
green.
A.2 Updating the software
The Teldat M2 router family can be updated to new versions. Please contact your dealer for further details on new
releases.
There are several ways to update a Teldat router. For further information, please see manual: "Teldat Dm748-I Soft-
ware Updating" .
The software required to update Teldat routers is supplied in a format known as distribution, which contains all the
files needed to update your device and in-depth information on their content.
The embedded access point (if available) can also be updated to new versions. Please contact your dealer for further
details on new releases for the embedded access point.
A.3 Connecting to the device
A.3.1 Connecting using the local console (AUX connector)
The Teldat M2 router family has a RJ45 female connector on the front panel, known as AUX, which provides access
to the device's local console.
AUX Connector
Fig. 19:
20
Solution
Check the power supply to the router (power source, ON/OFF switch, main power
outlet).
Ignore the configuration through the RST button (as explained in the relevant sec-
tion).
Check the Ethernet cable and the connection to the network.
For further information, please see manual: "Teldat Dm709-I LAN Interfaces" .
Check the Ethernet cable and the connection to the network.
Check the appropriate license is available for use.
For further information, please see manual: "Teldat Dm709-I LAN Interfaces" .
Check the router configuration and that of the remote station(s).
For further information, please see manual: "Teldat Dm771-I WLAN Interfaces" .
Teldat S.A.
Teldat M2/M2L