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6-2
LCD Error
Message
Encoding Position
Error n (con't)
Encoding Timeout
Flipper Jam
Foil Jam
Please Calibrate
Printer
Print Head data
under run
Print Head too hot
Error Messages
Operator
Remove bent card try again. Check settings and
Action:
correct if needed. For mechanical problems contact NBS
Service Rep.
Problem:
Encoded magnetic stripe data cannot be verified.
Cause:
Bent card, not using magnetic cards, damaged card, or
transport problem.
Operator
Remove bent/jammed card. Make sure Magnetic
Action:
cards are in use. For mechanical problems contact
NBS Service Rep.
Problem:
Flipper mechanism did not move when activated.
Cause:
Jammed card (possibly due to wrong "Handoff Position"
or "Flip Count" setting), bad Flipper motor,
Operator
Remove jammed card & check settings
Action:
For mechanical problems contact NBS Service Rep.
Problem:
Detection of motion of Printer Foil when there shouldn't be.
Cause:
Foil caught in transport system or bad sensor.
Operator
Reposition Foil
Action:
For mechanical problems contact NBS Service Rep.
Problem:
Printer requires calibration.
Cause:
Printer not calibrated
Operator
Go to < UTILITY / SYSTEM / TEST / CAL > to
Action:
run a card for calibration.
Problem:
Transport speed is too fast for printer causing a data
under-run to occur.
Cause:
"Print Speed" at wrong setting, or transport motor
defective.
Operator
Correct Print Speed setting
Action:
For mechanical problems contact NBS Service Rep.
Problem:
Print Head temperature is too high.
Cause:
"Head Resistance" setting wrong, or bad Print Head
(either internal thermistor or Print Head itself bad).
Operator
Let unit cool down. If password allows, check and
Action:
correct "Head resistance" setting. For mechanical
problems contact NBS Service Rep.
NBS Technologies Inc.
Description
Chapter 6 Page 2
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