NBS Technologies ImageMaster D-40 Operation Manual

Card personalization system

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ImageMaster™ D-40
Card Personalization
System
Operation Guide
NBS-1020-080205
P/N 13456
Revision —

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Table of Contents
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Summary of Contents for NBS Technologies ImageMaster D-40

  • Page 1 ImageMaster™ D-40 Card Personalization System Operation Guide NBS-1020-080205 P/N 13456 Revision —...
  • Page 2 Proprietary Notice All drawings and information herein contained are the sole property of NBS Technologies Inc., (NBS) and must be returned at the request of NBS. You may not reproduce, store or convert this material in any form, either mechanical or electronic, without the written permission of an authorized representative of NBS Technologies Inc.
  • Page 3: Table Of Contents

    D-40 Operation Guide Table of Contents Chapter 1 Introduction ........... . 1-1 Product Description .
  • Page 4 NBS Technologies Inc. 4.12 Utility/File/SelBoot ..........4-27 4.13...
  • Page 5: Product Description

    D-40 Operation Manual Chapter 1 - General Description The following is provided to introduce your new ImageMaster™ D-40 printer. 1.1: Product Description The ImageMaster™ D-40 printer is a table top, high speed, thermal card printer. The D-40 offers dual sided printing with parallel card processing capability. The D-40 is capable of producing cards at speeds up to 4000 cards per hour (cph) single sided and 1200 cph in dual sided mode.
  • Page 6: Installation

    NBS Technologies Inc. Connectivity Serial Ethernet Encoding/Programming Magnetic 3 Tracks : ISO /IEC 7811 Write Speed: ?.? inches/second Read Speed: ?.? inches/second SmartCard !SO7816 personalization Clear Card 1.2: Installation The D-40 printer is meant to be used in an office type environment, on top of a table or desk. If the environment is comfortable for the operator the D-40 Series printer will work just fine.
  • Page 7 D-40 Operation Manual Open Top Cover Output Input Hopper Hopper Print Ribbon Supply Print Ribbon Cleaning Tape Take-up Supply Cleaning Tape Take-up Print Head Magnetic Encoding SmartCard Programming Reject Tray Flipper Switch Panel Keyboard LCD Display Figure 1-1 Front of ImageMaster™ D-40 AC Input On / Off Switch...
  • Page 8: Input Hopper

    NBS Technologies Inc. The ON/OFF switch is located at the rear of the unit, along with the various communication connections. The depressed side of the rocker switch is the enabled function. With the “I” depressed the system is ON. With the “O” depressed the unit is OFF.
  • Page 9: Card Cleaning System

    D-40 Operation Manual 1.6: Card Cleaning System: As the card enters the Transport System, both sides of the card are cleaned by a set of rollers and a brush. The top roller of the set is softer and more adhesive than the bottom roller. Any dust or debris that accumulates on the lower roller is transferred to the top roller.
  • Page 10: Output Stacker - Reject Area

    NBS Technologies Inc. 1.11: Output Stacker - Reject Area The OUTPUT STACKER is a vertical storage device. The upper portion holds all of the acceptably produced cards. If the card is a reject it falls into the lower reject area. The stacker can hold 500 acceptable .030"...
  • Page 11 D-40 Operation Manual LED flashing on “Reset” button when the unit LED for “Wait” button on is waiting for operator response. This indicates steady when in wait mode. that the machine is operating normally. Print Layout Online Utility Counters WAIT ONLINE RESET Front Panel Display...
  • Page 12: Chapter 2 Main Menu - Basic Functioning

    D-40 Operation Manual Chapter 2 - Main Menu - Basic Functioning 2.1: General This chapter explains the various Main Menu settings and functions of the D-40 printer and demonstrate basic operator functions. 2.2: Keyboard and LCD Display The D-40 printer requires a 101 enhanced AT keyboard for data entry. All input from the keyboard as well as menu options are displayed on two 40 character lines (a total of 80 characters) Liquid Crystal Display (LCD).
  • Page 13: Front Panel Switches

    NBS Technologies Inc. • Down Arrow – Moves cursor down to next operation or selection. • Up Arrow – Moves cursor up to previous operation or selection. • Enter – Selects current or highlighted operation or selection. • Escape – Returns to previous menu (from a sub-menu).
  • Page 14: Print Option

    D-40 Operation Manual The top line of the screen displays the menu selection. Placement of the cursor (using the Arrow keys) determines the menu highlighted and the comment seen on the second line of the display: • PRINT - Print a card using active layout. •...
  • Page 15: Online Option

    NBS Technologies Inc. As many layout names that there are room for will be displayed. However, if there are more than can be shown, the list is scrolled through using either the left or right Arrow keys. The list will then shift as you move through it, the first letter of each layout being highlighted.
  • Page 16: Chapter 3 Printing Cards

    D-40 Operation Manual Chapter 3 - Printing Cards Printing cards is the basic function of the ImageMaster™ D-40. Cards are printed in one of two basic modes of operation—as a standalone printer or as an external printer connected to a PC or Host computer. 3-1 External Printer When the D-40 is connected to a PC or other Host computer for all intense purposes it acts like any other printer, excepting information from the PC and printing as instructed.
  • Page 17 NBS Technologies Inc. With the desired layout as the active layout simply pressing the keyboard [ENTER] key while the “P” in “Print” is highlighted on the Main Menu starts the printing or card production cycle. The type of data field (Fixed, Variable, Host) used in the layout determines the next prompt.
  • Page 18 D-40 Operation Manual The machine is “Busy” during printing and can be stopped by pressing the [RESET] button on the Front Panel. If the keyboard [ESC] button is pressed, the machine will continue printing the current card before stopping and returning to the Main Menu. To interrupt and immediately stop the machine during printing, press the [WAIT] button on the Front Panel.
  • Page 19 NBS Technologies Inc. Printing Cards Chapter 3 Page 6...
  • Page 20: Chapter 4 Creating Layouts

    D-40 Operation Manual Chapter 4 - Creating Layouts Layouts are created starting with the Utility option on the Main Menu. This function can be password restricted. 4.1: File Sub-menu The “Utility / File” sub-menu is displayed by first moving the cursor until it highlights the “U” in the “Main”...
  • Page 21: Card Layout Considerations

    NBS Technologies Inc. 4.2: Card Layout Considerations Before attempting to create or edit a layout, decisions must be made as to what the finished card will look like (formatting the card). Some considerations that should be considered are listed below. However, this is not intended as an all inclusive list.
  • Page 22 D-40 Operation Manual UTILITIES / FILE MENU Create Edit Copy Delete Download Upload SelBoot Status Exit Display file system status Select boot file Upload file to host via serial port Download file from host via serial port Delete file Copy file to new name Edit existing file Create a file Layout Exit...
  • Page 23: Layout (Create & Edit) Sub-Menus

    NBS Technologies Inc. 4.3: Layout (Create & Edit) Sub-menus The “Create” function menu is used to design a new card layout, while the “Edit” function menu is used to modify an existing design. With exception of the first screen, selecting either will bring up the exact same menu screens.
  • Page 24: Change To Next Field

    D-40 Operation Manual A better way to state this is: (Current Field Number to Total Number of Fields) – (Assigned Layout Name) – (Free Amount of Space Available for Programming.) There can be several fields per line when laying out a card, however, only NOTE: one font type per field is allowed.
  • Page 25 NBS Technologies Inc. Field: 004 of 008 (Layout Name) Free xxxxx (bytes available) Shift Type Font Field: 004 of 007 (Layout Name) Free xxxxx (bytes available) Delete Type Font Figure 4-5: Deleting a field Once all changes have been made and the layout is considered complete, depress the [ESC] key.
  • Page 26 D-40 Operation Manual UTILITIES / FILE / CREATE or EDIT / LAYOUT / FONT MENU Type: Font Font Name X coordinate Y coordinate Justify from - - Left / Center / Right Rotation - - Horizontal / Vertical / Reverse Hor / Reverse Vert Card Side Top / Bottom Transfer - -...
  • Page 27: Utility/File/Create Or Edit/Layout (Font Parameters)

    NBS Technologies Inc. 4.6: UTILITY / FILE / CREATE or EDIT / LAYOUT (Font Parameters) ....Font / Barcode / Encode / Image Font name..******** (List of fonts in the font card shown) X coordinate..0.29 Y coordinate..0.29 Justify from..
  • Page 28 D-40 Operation Manual 4.6.4: Rotation The “Rotation” parameter allows the D-40 to print in any of the four orientations in reference to the “X” location. These are: horizontal, vertical, reverse horizontal, and reverse vertical. 4.6.5: Card Side The “Card Side” parameter specifies what side of the card the printing is to occur on. The choices are “TOP”...
  • Page 29 4-10 NBS Technologies Inc. 4.6.6.a: Source & Destination Id This parameter is used to identify the field as either the source or destination of transferred data. Its naming convention, however, will only allow a maximum of four characters. The destination name must match the source name.
  • Page 30 D-40 Operation Manual 4-11 Accept....Fixed Fixed Text.._ _ _ _ _ _ _ _ _ _ _ _ _(Typed in when field is created.) “Fixed” Accept fields Accept....Variable Pad character..None / Space Auto advance..No / Yes Prompt....
  • Page 31 4-12 NBS Technologies Inc. 4.6.7.c: Prompt This parameter allows entry of up to 35 characters of instructions or other pertinent information that will appear in the prompt field and guide the operator’s entry of data. 4.6.7.d: Min Characters This parameter sets the minimum number of characters allowed in a field.
  • Page 32 D-40 Operation Manual 4-13 4.6.7.g.2: INCREMENT BY The “Increment by” option also can only be used when “digits” have been selected for the “Allow” option. The system can only increment the number by a single whole number between 1 and 9. 4.6.7.h: Maximum Chars This parameter sets the maximum number of characters allowed in a field, affecting the size of the field.
  • Page 33 4-14 NBS Technologies Inc. UTILITIES / FILE / CREATE or EDIT / LAYOUT / BARCODE MENU Type: Barcode Barcode Name - - Code 39 / UPC-A / CODABAR / Code 128 / 2 of 5 / EAN 13 / EAN 8 / New UPC-A...
  • Page 34: Utility/File/Create Or Edit/Layout (Barcode Parameters)

    D-40 Operation Manual 4-15 4.7: Utility / File / Create or Edit / Layout (Barcode Parameters) Barcode Name..Code 39 / UPC-A / Codabar /Code 128 / 2 of 5 / EAN 13 / EAN 8 / New UPC-A X coordinate.... 0.25 Y coordinate....
  • Page 35 4-16 NBS Technologies Inc. 4.7.4: Guard Height The “Guard Height” parameter is only available for UPC-A, NEW UPC-A, EAN 8, and EAN 13. “Guard Height” refers to the height of the guard lines. Guard lines are the portions of the barcode that extends below and into the number field.
  • Page 36 D-40 Operation Manual 4-17 4.7.9: Human Readable The “Human Readable” parameter refers to the number field that is apart of the barcode. Certain barcodes such as Codabar, Code 2 of 5, and Code 128 do not contain this option (or field). If “No” is selected, the menu goes to the “Transfer” parameter. If “Yes” is selected, the user will be asked for a font name to be associated with the field.
  • Page 37 4-18 NBS Technologies Inc. If the source is “Fixed”, the exact text will be stored along with the layout in the D-40. This text is entered after the “Fixed Text” prompt as the field is created. Once stored, it can only be changed by “editing”...
  • Page 38 D-40 Operation Manual 4-19 4.7.12.f: Default Text The “Default text” parameter allows entry of text that will be printed in the field if keyboard entries are not made at the time of card production. (“Default Text” acts similar to “Fixed Text”, but can be overridden by operator entry.) A maximum of 45 characters is permitted.
  • Page 39 4-20 NBS Technologies Inc. Type: Encode Field Name - - Track 1 / Track 2 / Track 3 Start Position - - (Either 0 for “relative” - or - 1 and above for “absolute”.) Track Format - - ISO / Old Bally / New Bally / JIS / Custom...
  • Page 40: Utility/File/Create Or Edit/Layout (Encode Parameters)

    D-40 Operation Manual 4-21 4.8: UTILITY / FILE / CREATE or EDIT / LAYOUT NCODE ARAMETERS 4.8.1: Field Name The “Field Name” specifies which magnetic track is to be written to. The operator has a choice between: Track 1, Track 2, and Track 3. This parameter is used in conjunction with the “Track Format”...
  • Page 41 4-22 NBS Technologies Inc. 4.8.5: Transfer The “Transfer” parameter is used to identify a field as the source of data to be transferred or the destination to which data is transferred. However, in order to transfer data, the source must be identified first.
  • Page 42 D-40 Operation Manual 4-23 4.8.6.a: Pad Character “Pad characters” are the characters used to fill in the maximum character locations when the data entered does not meet the maximum size of the field. Choices for this parameter are either “None” or “Spaces”. 4.8.6.b: Auto Advance The “Auto advance”...
  • Page 43 4-24 NBS Technologies Inc. The last two parameters are also dependent on what is selected for the “Allow” option. “Mod 10” and “Increment by” are only shown if “Digits” is selected. 4.8.g.1: Mod 10 The “Mod 10” option can only be used when “digits” have been selected for the “Allow”...
  • Page 44: Utility/File/Copy & Delete Commands

    D-40 Operation Manual 4-25 4.9.5: Card Side The “Card Side” parameter specifies what side of the card the printing is to occur on. The options are Top or Bottom. 4.10: Utility / File / Copy & Delete Commands (For Layout, Font, Image, Kanji, Firmware) As stated previously, the “Copy”...
  • Page 45 4-26 NBS Technologies Inc. Xmodem is a communication’s protocol that allows a file-transfer between a computer and a host, utilizing a network. It uses blocks of 128bytes for the file, NOTE: and a single byte checksum (per block) for error correction. If an error is encountered, the block is then re-sent.
  • Page 46: Utility/File/Selboot

    D-40 Operation Manual 4-27 UTILITY / FILE / UPLOAD MENU Layout Font Image Kanji Firmware All Exit Upload existing layout (etc.) Choose All Exit Choose Exit Choose specific layout (etc.) to upload Please select a layout (etc.) to upload (List of file names) Xmodem Exit Upload file to host using Xmodem...
  • Page 47: Utility/File/Status

    4-28 NBS Technologies Inc. UTILITY / FILE / SELBOOT MENU Please select boot firmware file: (List of file names) Back to Utility Menu Figure 4-20: SelBoot Menu Screens 4.13: UTILITY / FILE / STATUS The “Status” is used to monitor the amount of Flash Memory available in the D-40. This memory space is used to store layouts, fonts, images, and firmware files.
  • Page 48: Chapter 5 Operator Maintenance

    D-40 Operation Manual Chapter 5 - Operator Maintenance A great aid in keeping the ImageMaster™ D-40 Printer functioning properly, is conducting routine inspections and maintenance on the system. Dirt and other contaminants will not only affect the quality of the cards produced, but also reduce the efficiency of the machine as well as increasing the card rejection ratio.
  • Page 49: Ordering Consumable Supplies

    NBS Technologies Inc. Card stock that is bowed or bent may also cause feed problems. Most likely they will cause a “card jam”, where a card cannot move while being transported in the system. When this problem occurs, the simplest solution is to open the cabinet and remove the distorted card.
  • Page 50: Unloading Cards

    D-40 Operation Manual General rule: 5.5.1 Plain cards Front up & top to rear Cards are normally placed so the front of the Smart Card: card is facing up and the top of the card is at the Chip Up & rear of the hopper.
  • Page 51 NBS Technologies Inc. 5.7: Replacing Printing Ribbon Removing Old Ribbon 1. Pause unit operation (Press WAIT button on control panel). Never insert fingers into an operating unit. 2. Remove the retainer from each spool by turning retaining knob counter clockwise (Refer to Figure 5-2.) .
  • Page 52: Replacing Cleaning Tape

    D-40 Operation Manual TAKE-UP NEW ROLL Ribbon Sensor Roller 3 Roller 1 Roller 2 Peel Plate Guide Rod Figure 5-2 Printer Ribbon Path Replacing Cleaning Tape Removing Old Tape 1. Pause unit operation (Press WAIT switch). Never place fingers into an operating unit. 2.
  • Page 53 NBS Technologies Inc. 5. After fixing the tape in place, remount the retainer and tighten to prevent the core from sliding.* Also, ensure that the screw is inserted into a notch on the cardboard core. The take-up spool has a roll pin that must be inserted in the retainer plate when NOTE: mounting.
  • Page 54: Chapter 6 Error Messages

    D-40 Operation Manual Chapter 6 - Error Messages The left column (LCD Error Messages) displays the error messages that can appear in the LCD Display during normal system operation. The right column defines the problem and suggests possible causes and operator remedies. Any problem that an operator can not solve or that obviously involves mechanical fixes, or hardware replacement should be referred to qualified service technician - either NBS, authorized Dealer, or authorized Service Provider technician.
  • Page 55 NBS Technologies Inc. LCD Error Description Message Operator Remove bent card try again. Check settings and Encoding Position Action: correct if needed. For mechanical problems contact NBS Error n (con’t) Service Rep. Problem: Encoded magnetic stripe data cannot be verified.
  • Page 56 D-40 Operation Manual LCD Error Description Message Problem: Occurs when transport is jammed while Print Head is energized. Print Head Cause: A card jam or a jammed drive belt. Watchdog Error Operator Remove jammed card. For mechanical problems Action: contact NBS Service Rep. Problem: Problem occurred during printing process.
  • Page 57 NBS Technologies Inc. LCD Error Description Message Problem: Error detected while verifying magnetically encoded card on track n, where n is the number of the encoding track reporting error. Cause: Bad card, Magnetic Encoder Head possibly out of Track Encoding...
  • Page 58: Revision History

    D-40 Operation Manual RH-1 Revision History Page # Date Description/Change Cover — 15 May 08 Initial release - Binder Cover Spine — 15 May 08 Initial release - Binder Spine Forward Title Pg — 15 May 08 Initial release Inside —...
  • Page 59 RH-2 NBS Technologies Inc. Page # Date Description/Change — 15 May 08 Initial release 4-10 — 15 May 08 Initial release 4-11 — 15 May 08 Initial release 4-12 — 15 May 08 Initial release 4-13 — 15 May 08 Initial release 4-14 —...
  • Page 60: Critique Form

    Complete? Comments: Please include page numbers, figure numbers and the like for our reference. Use reverse or another page(s) for added space. Thank you. Forward completed form to: NBS Technologies Inc. Email: dashley@nbstech.com Technical Writer Fax: 201-845-3337 (USA) 70 Eisenhower Drive...

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