When A Problem Cannot Be Solved - Canon MF269dw User Manual

When a Problem Cannot Be Solved

If you cannot solve a problem by referring to the information in this chapter, contact your local authorized Canon
dealer or the Canon help line.
Do not disassemble or repair the machine yourself
● If you disassemble or repair the machine yourself, it may not be covered by warranty.
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When Contacting Canon
When contacting us, have the following information ready:
● Product name (MF269dw / MF267dw / MF264dw)
● Dealer where you purchased the machine
● Details about your problem (such as what you did and what happened as a result)
● Serial number (found on the label on the back side of the machine)
Checking the serial number from the operation panel
● Press <Device Information>
Troubleshooting
<Serial Number>.
519
2KUS-094