Canon MF269dw User Manual page 514

● Check the SMTP server name, and correct the setting.
Configuring Basic E-Mail Settings(P. 79)
Configuring E-Mail Communication Settings(P. 82)
E-mail sending was impossible because an incorrect domain name was set.
● Check the domain name, and correct the setting.
Configuring DNS(P. 57)
E-mail sending was impossible because the machine was not connected to a network correctly.
● Check whether the machine is properly installed and correctly connected to the network.
Installation/Settings Problems(P. 468)
#753
Scanned data could not be sent as e-mail or stored in the shared folder because the LAN cable is
disconnected.
● Check whether the LAN cable is connected correctly.
Connecting to a Wired LAN(P. 17)
#755
Scanned data could not be sent as e-mail or stored in the shared folder because TCP/IP was not working
correctly.
● Check <TCP/IP Settings>, and set correctly.
<Network Settings>(P. 362)
An IP address is not set.
● Set the IP address correctly.
Setting IP Addresses(P. 31)
The machine cannot communicate with devices on a network immediately after the machine starts up
because the waiting time for the start of the communication is set.
● The machine cannot start communicating immediately after it is turned ON. Wait until the set time for
<Waiting Time for Connection at Startup> passes after turning ON the machine, and send again.
Setting a Wait Time for Connecting to a Network(P. 56)
#801
When communicating with an SMTP server to send an e-mail, a timeout error occurred from the server.
● Check whether SMTP is running on the network correctly.
● Check whether the machine is properly installed and correctly connected to the network.
Installation/Settings Problems(P. 468)
When communicating with the SMTP server, an error returned from the server.
● Check whether the SMTP server is set correctly.
A destination is not set correctly.
Troubleshooting
507