Troubleshooting; Projector Does Not Power On; Lamp Does Not Ignite - Christie M Series User Manual

Troubleshooting

Projector does not power on

When I attempt to power on the projector, it does not turn on.
Resolution
1. Ensure projector is plugged in.
Check power switch above power cord is in the ON position.
2. Check that the Status LEDs are ON.
While the projector is busy initializing, the LEDs should be cycling. When finished initializing,
the Power and Shutter LEDs (the two on the right) should be on.
3. Check the LCD display.
While the projector is busy initializing, the display should show "Please wait". When finished
initializing, the display should show "Standby mode".
4. Check the LCD display for any warnings or errors.
A condition occurs on the first power on after a software upgrade, and is indicated by all the
following:
• The Status LEDs are cycling green
• The LCD displays the warning "Image Processor Upgrading"
• The LED on the Image Processor card flashes green
• The Web page shows a warning that the Image processor card is upgrading.
When this occurs, the projector should not be AC power cycled and the Image Processor card
should not be removed. This operation may take as long as five minutes to complete.

Lamp does not ignite

The projector is powered on but the lamp does not ignite.
Resolution
1. Check for an interlock failure.
Check the LCD display for an error. If the other lamp has ignited and an image can be seen,
use the remote keypad and check the Status menu for any errors and for the Lamp door
interlock status. If not lamp has ignited, use the Virtual OSD on the web interface to check
these items. The interlock failure could be an open lamp door or a failed lamp fan.
M Series User Guide
020-101948-02 Rev. 1 (08-2018)
Copyright 2018 Christie Digital Systems USA, Inc. All rights reserved.
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