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Troubleshooting
Error message
Fuel cartridge empty.
Please replace the fuel
cartridge, and press OK.
Please refill EFOY
Recovery Fluid. To
restart press ok. If this
problem occurs again,
please contact your
service partner.
Interruption:
Cooling insufficient.
Please check installation
and air supply!
Interruption:
Device frozen. Please
defrost device slowly for
at least 24h at room
temperature.
Interruption:
Surroundings too warm.
Please wait for the device
to cool down.
Code
Solution
20
See chapter 5.3.1 "Connecting the fuel
22
cartridge" on page 54.
30
Make sure that the off-heat can escape
without obstruction and that the ambient
31
temperature is below +50 °C / +122 °F. If
the fuel cell is installed within a sealed
container, please ensure that the opening
for supply air has a cross-section of at
least 600 cm² / 95 in². Then refill the fuel
cell with EFOY service fluid (see chapter
7.3 "Adding EFOY recovery fluid" on page
74).
32
The cooling air is insufficient or the
ambient air is too warm. Please check
whether the room in which the fuel cell is
installed has sufficient ventilation, or
whether the openings for the air supply in
the EFOY Pro fuel cell are blocked.
40
The device was exposed to temperatures
below +1°C / +34°F without a connected
battery and/or an EFOY fuel cartridge
that was not filled sufficiently. It must be
allowed to defrost for approx. 24 hours at
room temperature.
41
The ambient temperature is too high. The
device will start automatically if the
temperature drops to below +40 °C /
+104 °F.
Page 71
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