Terms/Conditions Of Warranty - Rauch QUANTRON-A AXIS-M 20 Q Instruction Manual

Terms/conditions of warranty

RAUCH units are manufactured with modern production methods and with the
greatest care and are subject to numerous inspections.
Therefore RAUCH offers a 12-month warranty subject to the following conditions:
The warranty begins on the date of purchase.

The warranty covers material and manufacturing faults. Our liability for third-

party products (hydraulic system, electronics) is limited to the warranty of the
manufacturer of the equipment. During the warranty period, manufacturing
and material faults are corrected free of charge by replacement or repair of
the affected parts. Other rights extending beyond the above, such as claims
for conversion, reduction or replacement for damages that did not occur in the
object of supply are explicitly excluded. Warranty services are provided by
authorised workshops, by RAUCH factory representatives or the factory.
The following are excluded from coverage by the warranty: natural wear, dirt,

corrosion and all faults caused by improper handing and external causes. The
warranty is rendered void if the owner carries out repairs or modifications to
the original state of the supplied product. Warranty claims are rendered void
if RAUCH original spare parts were not used. Therefore, the directions in the
operating manual must be observed. In all cases of doubt contact our sales
representatives or the factory directly. Warranty claims must be submitted to
the factory by 30 days at the latest after occurrence of the problem. The date
of purchase and the serial number must be indicated. If repairs under the war-
ranty are required, they must be carried out by the authorised workshop only
after consultation with RAUCH or the company's appointed representatives.
The warranty period is not extended by work carried out under warranty.
Shipping faults are not factory faults and therefore are not part of the warranty
obligation of the manufacturer.
No claims for compensation for damages that are not part of RAUCH ma-

chines themselves will be accepted. This also means that no liability will be
accepted for damage resulting from spreading errors. Unauthorised modifica-
tions of RAUCH machines may result in consequential damage, for which the
manufacturer will not accept any liability. The manufacturer's liability exclu-
sion will not apply in case of wilful intent or gross negligence by the owner or
a senior employee, and in cases where – according to the product liability law
– there is liability for personal injury or material damage to privately used ob-
jects in the event of defects in the supplied product. It will also not apply in the
event that assured properties are absent, if the purpose of the assured prop-
erties was to protect the purchaser against damage that does not involve the
supplied product itself.
Terms/conditions of warranty