Using Manual Techniques Of Fault Isolation To Diagnose Error Messages; Error Messages And Fault Managed Resource Identifiers - Oracle SPARC Enterprise M4000 Installation And Service Manual

Troubleshooting (3 of 3)
TABLE D-1
Area Symptom
PCI card is difficult to install
on the carrier.
* This refers to the horizontally-sliding card lock(s). The fitting of the vertically-sliding card lock(s) are less critical.
D.2 Using Manual Techniques of Fault
Isolation to Diagnose Error Messages
Some faults cannot be isolated to a single FRU without performing manual steps to
help isolate the problem. For these types of failures, the fault diagnosis includes
multiple FRUs in the fault list.
The following sections provide additional details and suggested steps to locate the
problem FRU.
D.2.1 Error Messages and Fault Managed Resource
Identifiers
When a fault is diagnosed, a message is displayed on the console log. For example:
Sep 15 13:05:53 burl-m4000-0 fmd: SOURCE: sde, REV: 1.16, CSN:
0000000000
to URL/msg/IOXSCF-8000-CQ for detailed information.
The fmdump utility can be used to retrieve fault diagnosis details associated with a
fault event:
XSCF> fmdump -v -u event-id
D-4 External I/O Expansion Unit for SPARC Enterprise Mx000 Servers Installation and Service Manual • April 2011
Comments
• The card might not fit the socket in the boat. The card might be
the wrong type for the PCI Express or PCI-X socket.
• Verify that there is no broken plastic lying inside the socket.
• The top of the card bracket must fit over the alignment post
inside the carrier front housing (
• The bottom of the card bracket might be hooked behind the
RFI gasket inside the carrier front housing (
• The bottom of the card may be hitting the alignment tab at the
bottom front of the carrier (lower detail in
EVENT-ID: 1a56dc98-aa6d-4128-adaf-428d45fcb024 Refer
).
FIGURE 1-23
).
FIGURE 1-24
FIGURE 1-22 ).