Thermo Scientific NITON XL3t 500 User Manual page 197

Appendix F: Warranty
Thermo Scientific
Seller warrants that the Products will operate or perform substantially in
conformance with Seller's published specifications and be free from defects
in material and workmanship, when subjected to normal, proper and
intended usage by properly trained personnel, for the period of time set
forth in the product documentation, published specifications or package
inserts. If a period of time is not specified in Seller's product documentation,
published specifications or package inserts, the warranty period shall be Two
(2) years from the date of shipment to Buyer in the country of purchase.
Seller agrees during the Warranty Period, to repair or replace, at Seller's
option, defective Products so as to cause the same to operate in substantial
conformance with said published specifications; provided that Buyer shall
(a) promptly notify Seller in writing upon the discovery of any defect, which
notice shall include the product model and serial number (if applicable) and
details of the warranty claim; and (b) after Seller's review, Seller will provide
Buyer with service data and/or a Return Material Authorization ("RMA"),
which may include biohazard or other Radiation safety decontamination
procedures and other product-specific handling instructions, then, if
applicable, Buyer may return and receive the defective Products to Seller
with all costs of freight and insurance prepaid by Buyer. Replacement parts
may be new or refurbished, at the election of Seller, the warranty of these
parts expire with the instrument warranty. All replaced parts shall become
the property of Seller. Shipment to Buyer of repaired or replacement
Products shall be made in accordance with the Delivery provisions of the
Seller's Terms and Conditions of Sale. Accessories and Consumables are
expressly excluded from this warranty (see list A for details).
Notwithstanding the foregoing, Products supplied by Seller that are
obtained by Seller from an original manufacturer or third party supplier are
not warranted by Seller, but Seller agrees to assign to Buyer any warranty
rights in such Product that Seller may have from the original manufacturer
or third party supplier, to the extent such assignment is allowed by such
original manufacturer or third party supplier. In no event shall Seller have
any obligation to make repairs, replacements or corrections required, in
whole or in part, as the result of:
i. normal wear and tear,
ii. accident, disaster or event of force majeure,
iii. misuse, fault or negligence of or by Buyer,
iv. use of the Products in a manner for which they were not
designed,
NITON XL3 Analyzer User's Guide
Appendix F:
Appendices-xv