Panasonic KX-TDE100 Features Manual page 76

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1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features
Multiple FWD
Calls can be forwarded up to four times. The following forwarding features are counted as Multiple FWD:
FWD—Busy or Busy/No Answer (when the destination extension is busy), or All Calls
Idle Extension Hunting—Overflow
Intercept Routing—Busy/DND (when the destination extension is busy or in DND mode)
Incoming Call Distribution Group—Overflow
Incoming
call
destination
In the above illustration, forwarding stops at extension E. However, forwarding can go farther in the
following cases:
If a destination extension rings, and then the call is redirected to the forward destination by the
FWD—No Answer or Busy/No Answer feature.
If a destination extension rings, and then the call is redirected to the intercept destination by the
Intercept Routing—No Answer feature.
If a call waits in a queue of an incoming call distribution group, and then the call is redirected to the
overflow destination by the Queuing Time Table. (→ 1.2.2.4 Queuing Feature)
In the above cases, the forwarding counter resets to zero, and the call can be forwarded up to four times
again from the destination extension described above.
Incoming
call
destination
Boss & Secretary feature
It is possible to call the original extension from the destination extension regardless of the forward
setting.
Incoming
call
(Original)
Message Waiting
While calls are forwarded, Message Waiting information is not forwarded. The Message button light
turns on at the originally called extension. (→ 1.19.1 Message Waiting)
Idle Extension Hunting
Idle Extension Hunting applies to calls forwarded to a busy extension in an idle extension hunting group.
76
Feature Guide
1
2
A
B
Original
1
2
A
B
Original
FWD—All Calls
Call or
transfer a call
Boss
Secretary
(FWD destination)
3
4
C
D
3
1
C
D
FWD—No Answer
5
E
F
2
E
F

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