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Panasonic KX-TDE100 Feature Manual

Pure ip-pbx telephone systems.
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Panasonic Telephone Systems
KX-TDE100
KX-TDE200
KX-TDE600
Panasonic KX-TDE100, KXTDE100, TDE100, KX-TDE200, KXTDE200, TDE200, KX-TDE600, KXTDE600, TDE600
Thank you for purchasing a Panasonic Pure IP-PBX.
Please read this manual carefully before using this product and save this manual for future use.
KX-TDE100/KX-TDE200: PMMPR Software File Version 3.0000 or later
KX-TDE600: PGMPR Software File Version 3.0000 or later
www.voicesonic.com
Phone 877-289-2829
Pure IP-PBX
Document Version: 2009-12

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   Summary of Contents for Panasonic KX-TDE100

  • Page 1: Feature Manual

    KX-TDE200 KX-TDE600 Pure IP-PBX Panasonic KX-TDE100, KXTDE100, TDE100, KX-TDE200, KXTDE200, TDE200, KX-TDE600, KXTDE600, TDE600 Thank you for purchasing a Panasonic Pure IP-PBX. Please read this manual carefully before using this product and save this manual for future use. KX-TDE100/KX-TDE200: PMMPR Software File Version 3.0000 or later KX-TDE600: PGMPR Software File Version 3.0000 or later...

  • Page 2

    About the Feature Manual The Feature Manual is designed to serve as an overall reference describing the features of the Panasonic Pure IP-PBX. It explains what the PBX can do, as well as how to obtain the most of its many features and facilities.

  • Page 3: Feature Manual

    Reference in the PT Programming Manual. • Some optional service cards, PTs, and features are not available in some areas. Please consult your certified Panasonic dealer for more information. • Product specifications are subject to change without notice. In some cases, additional information, including updates to this and other manuals, is included in the Maintenance Console’s Information...

  • Page 4

    List of Abbreviations List of Abbreviations CONR Connected Name Identification Restriction Automated Attendant Class of Service Automatic Call Distribution Calling Party Control Automatic Number Identification Cell Station Analog Proprietary Telephone Call Transfer—QSIG Automatic Route Selection Computer Telephony Integration DHCP Background Music Dynamic Host Configuration Protocol Direct Inward Dialing Communication Assistant...

  • Page 5

    List of Abbreviations Primary Rate Interface G-CO Group-CO Portable Station Proprietary Telephone Incoming Call Distribution ICMP S-CO Internet Control Message Protocol Single-CO IP-PT IP Proprietary Telephone Secondary Directory Number IRNA Intercept Routing—No Answer Session Initiation Protocol ISDN Integrated Services Digital Network Single Line Telephone SMDR Station Message Detail Recording...

  • Page 6

    List of Abbreviations Voice Processing System EXtra Device Port Feature Manual Document Version 2009-12...

  • Page 7

    Table of Contents Table of Contents 1 Features and Configurations—A ............13 A ............................14 1.1.1 Absent Message ......................14 1.1.2 Account Code Entry .......................15 1.1.3 ARS (Automatic Route Selection) ..................16 1.1.4 Automatic Callback Busy (Camp-on) ................22 1.1.5 Automatic Extension Release ..................23 1.1.6 Automatic Time Adjustment ...................23 2 Features and Configurations—B ............25 B ............................26...

  • Page 8: Table Of Contents

    Table of Contents 4.1.12 Doorphone Call ......................87 5 Features and Configurations—E ............89 E ............................90 5.1.1 EFA (External Feature Access) ..................90 5.1.2 Emergency Call ......................91 5.1.3 Executive Busy Override ....................91 5.1.4 Extension Dial Lock ......................92 5.1.5 Extension Feature Clear ....................93 5.1.6 Extension PIN (Personal Identification Number) ............94 5.1.7 Extension Port Configuration ..................95...

  • Page 9

    Table of Contents 9.1.16 ISDN (INTEGRATED SERVICES DIGITAL NETWORK) FEATURES ......169 10 Features and Configurations—L ............173 10.1 L ............................174 10.1.1 LED Indication ......................174 10.1.2 Line Preference—Incoming ..................176 10.1.3 Line Preference—Outgoing ..................177 10.1.4 Local Alarm Information ....................178 11 Features and Configurations—M ............181 11.1 M .............................182 11.1.1...

  • Page 10: Table Of Contents

    Table of Contents 13.1.25 Private Network Features—VoIP (Voice over Internet Protocol) ........265 13.1.26 PS Connection ......................269 13.1.27 PS Directory .........................271 13.1.28 PS Feature Buttons ......................272 13.1.29 PS Ring Group ......................272 13.1.30 PT Programming ......................276 14 Features and Configurations—Q ............279 14.1 Q .............................280 14.1.1 Quick Dialing ........................280...

  • Page 11

    Tones/Ring Tones ......................374 21.3 Supported Management Information Base (MIB) Table ..........376 21.4 Revision History ......................381 21.4.1 KX-TDE100/KX-TDE200 PMMPR Software File Version 2.0xxx .........381 21.4.2 KX-TDE100/KX-TDE200 PMMPR Software File Version 2.01xx .........381 21.4.3 KX-TDE100/KX-TDE200 PMMPR Software File Version 3.0xxx .........382 21.4.4 KX-TDE600 PGMPR Software File Version 3.0xxx .............383...

  • Page 12

    Table of Contents Feature Manual Document Version 2009-12...

  • Page 13

    Section 1 Features and Configurations—A Document Version 2009-12 Feature Manual...

  • Page 14: Absent Message

    1.1.1 Absent Message 1.1 A 1.1.1 Absent Message Description Extension users can prepare a brief text message (Absent Message) that will be displayed to other extension users when they are called. These messages can explain the reason for their absence, and may be edited through system programming and personal programming.

  • Page 15: Account Code Entry

    1.1.2 Account Code Entry PT Programming Manual References [008] Absent Message Feature Manual References 21.1 Capacity of System Resources Operating Manual References 1.3.1 Absent Message 3.1.2 Personal Programming 1.1.2 Account Code Entry Description An account code is used to identify outgoing CO line calls for accounting and billing purposes. The account code is appended to the Station Message Detail Recording (SMDR) call record.

  • Page 16: Ars (automatic Route Selection), Ars (automatic Route Selection)

    1.1.3 ARS (Automatic Route Selection) PC Programming Manual References 4.9 [2-6-1] Numbering Plan—Main—Features— Account Code Entry 4.12 [2-7-1] Class of Service—COS Settings—CO & SMDR— Account Code Mode PT Programming Manual References [508] Account Code Mode Feature Manual References 3.1.21 COS (Class of Service) 6.1.3 Flexible Buttons 16.1.3 SMDR (Station Message Detail Recording) Operating Manual References...

  • Page 17

    1.1.3 ARS (Automatic Route Selection) [Carrier Selection Procedure Flowchart] The numbers in parentheses indicate the corresponding items found under [Programming Procedures] on the following pages. An extension user accesses a CO line and dials a telephone number. No (Normal CO Line Access) Is the ARS mode (1) enabled? Sends the telephone number as dialed.

  • Page 18

    1.1.3 ARS (Automatic Route Selection) note that the CO Line Access number is always ignored by ARS and does not need to be programmed here. Calls that are exempt from ARS are connected to the user-selected line, via the default carrier for that line. [Programming Example: ARS Leading Number Exception Table] Location Leading No.

  • Page 19

    ® [330] ARS Routing Plan Time Table ® 10.5 [8-4] Routing Plan Priority ® [331–346] ARS Routing Plan Table (1–16) (KX-TDE100/KX-TDE200 only) Carrier Table Each carrier must be programmed in the Carrier Table. Here each carrier is assigned a carrier number, name, the CO lines it is used with, etc.

  • Page 20

    CO Line Access no. is ignored ® 10.6 [8-5] Carrier—Carrier— Carrier Name ® [350] ARS Carrier Name ® 10.6 [8-5] Carrier—TRG 01–TRG 64 (KX-TDE100/KX-TDE200), or TRG 01–TRG 96 (KX-TDE600) ® [351] ARS Trunk Group for Carrier Access ® 10.6 [8-5] Carrier—Carrier— Carrier Access Code ®...

  • Page 21: Itemized Billing Code

    1.1.3 ARS (Automatic Route Selection) Itemized Billing Code An Itemized Billing Code can be assigned for each extension and for each verification code. If a call is not made from an extension, such as via Direct Inward System Access (DISA) or TIE line, and no verification code is used, the Itemized Billing Code assigned to location 1 in the Verification Code Table will be used.

  • Page 22: Automatic Callback Busy (camp-on), Automatic Callback Busy (camp-on)

    [322] ARS Routing Plan Table Number [325] ARS Exception Number [330] ARS Routing Plan Time Table [331–346] ARS Routing Plan Table (1–16) (KX-TDE100/KX-TDE200 only) [350] ARS Carrier Name [351] ARS Trunk Group for Carrier Access [352] ARS Removed Number of Digits for Carrier Access...

  • Page 23: Automatic Extension Release, Automatic Time Adjustment

    1.1.6 Automatic Time Adjustment 1.1.5 Automatic Extension Release Description After going off-hook, if an extension user fails to dial any digits within a preprogrammed time period, the user will hear a reorder tone. This operation applies to intercom calls only. This feature is also known as Automatic Station Release.

  • Page 24

    1.1.6 Automatic Time Adjustment Note If a Timed Reminder (Remote Wake-up call) is set, the setting will not ring or will ring twice depending on the adjustment. Time Information through Simple Network Time Protocol (SNTP) By connecting the PBX to an SNTP server, it is possible to receive and update the time setting. The PBX clock will be adjusted everyday at 3:05 AM, if enabled through system programming.

  • Page 25

    Section 2 Features and Configurations—B Document Version 2009-12 Feature Manual...

  • Page 26: Bgm (background Music), Bgm (background Music)

    External pagers can be used with the following priorities: Trunk Answer From Any Station (TAFAS) ® Paging ® BGM (® 13.1.1 Paging, ® 17.1.2 TAFAS (Trunk Answer From Any Station)) Installation Manual References KX-TDE100/KX-TDE200 3.10.1 Connection of Peripherals KX-TDE600 3.12.1 Connection of Peripherals PC Programming Manual References 4.4 [2-2] Operator &...

  • Page 27

    2.1.1 BGM (Background Music) Operating Manual References 1.3.5 BGM (Background Music) 2.1.2 External BGM (Background Music) Document Version 2009-12 Feature Manual...

  • Page 28

    2.1.1 BGM (Background Music) Feature Manual Document Version 2009-12...

  • Page 29

    Section 3 Features and Configurations—C Document Version 2009-12 Feature Manual...

  • Page 30: Ca (communication Assistant), Ca (communication Assistant), Call Distribution Port Group

    3.1 C 3.1.1 CA (Communication Assistant) Description Panasonic Communication Assistant (CA) is a CTI application usable with any telephone (except SIP extensions). A CTI server is not required to use CA. CA Client has 3 operating modes: Basic, Pro, and Supervisor.

  • Page 31

    If all the ports belonging to CDPG 1 are busy, the call is rerouted to the lowest-numbered available port belonging to CDPG 4, which is set as the second priority for this leading number. Installation Manual References KX-TDE100/KX-TDE200 3.4.1 Virtual Cards Document Version 2009-12...

  • Page 32: Caller Id

    3.1.3 Caller ID KX-TDE600 3.4.1 Virtual Cards PC Programming Manual References 3.7 [1-1] Slot—Port Property - Virtual IP Gateway Port 3.13 [1-1] Slot—Shelf Property - Virtual IP Gateway—Hunt Pattern Feature Manual References 13.1.25 Private Network Features—VoIP (Voice over Internet Protocol) 3.1.3 Caller ID Description The PBX can receive Caller ID information (a caller’s name and telephone number) from calls received on CO...

  • Page 33

    3.1.3 Caller ID Caller ID-Related Features Feature Description Details in ® 3.1.14 CLI Calling Line Identification Caller ID information received by the PBX is used (CLI) Distribution to direct calls from specific callers to specific (Calling Line destinations. The caller’s telephone number and a Identification) destination must be assigned in the System Speed Distribution...

  • Page 34

    3.1.3 Caller ID Data entered under "Removed No. of Digits" and "Added No." for International, National, and Subscriber call data will be applied respectively to international, long distance, and local calls. <Modification Flowchart> A CO line call containing Caller ID information is received. Checks the Caller ID Modification Table assigned to the Trunk Group.

  • Page 35

    [Caller ID to SLT Port] • Hardware Requirement: KX-TDE100/KX-TDE200: An SLC8 card with an EXT-CID card installed, or a CSLC16 card KX-TDE600: An SLC8 card with an EXT-CID card installed, a CSLC16 card, or an ECSLC24 card • When the caller’s number is sent to an SLT, a CO Line Access number can be automatically added to the telephone number through system programming for calling back.

  • Page 36: Call Hold

    3.1.4 Call Hold PC Programming Manual References 4.5 [2-3] Timers & Counters—Miscellaneous → Caller ID—Waiting to receive → Caller ID—Visual Caller ID Display 4.18 [2-9] System Options—Option 4— Private Network—Public Call through Private Network—Minimum Public Caller ID Digits 4.19 [2-10] Extension CID Settings 5.1 [3-1-1] Trunk Group—TRG Settings—Main—...

  • Page 37

    3.1.4 Call Hold If a call on hold is not retrieved within a preprogrammed time period, the Hold Recall tone is heard at the extension which put the call on hold. If the extension is engaged in a call, the Hold Alarm will be heard. •...

  • Page 38: Call Log, Incoming

    3.1.5 Call Log, Incoming When an SLT user answers a call, a reorder tone is heard or no one is heard on the other end. When an SLT user goes off-hook, a reorder tone is heard instead of a dial tone. If a call is not terminated after going on-hook, the above cases occur.

  • Page 39

    3.1.5 Call Log, Incoming --- Caller's name (20 digits max.) John White --- Date and time of a call received DEC.12 10:00AM MON --- Answering Status* NEW: Not Answered 123456789 --- Caller's number (16 digits max.) Call Log buttons This extension Incoming call distribution group "NEW"...

  • Page 40

    3.1.5 Call Log, Incoming • Display Lock The Incoming Call Log of an extension can be locked through personal programming (Directory and Call Log Lock) to prevent other users from viewing its contents. In this case, the Outgoing Call Log display, the Personal Speed Dialing number display and the SVM Log display are also locked, and the voice messages in the user’s message box cannot be played back.

  • Page 41: Call Monitor

    3.1.6 Call Monitor 3.1.6 Call Monitor Description Allows an extension user to listen to a busy extension user’s existing conversation. The user can hear the conversation but will not be heard. If desired, the monitoring user can interrupt the call to establish a three-party conference call.

  • Page 42: Call Park

    3.1.7 Call Park Operating Manual References 1.3.7 Call Monitor 3.1.7 Call Park Description An extension user can place a call into a common parking zone of the PBX. The Call Park feature can be used as a transferring feature; this releases the user from the parked call to perform other operations. A parked call can be retrieved by any extension user.

  • Page 43: Call Pickup, Directed Call Pickup

    3.1.8 Call Pickup → Parameter Selection (for Call Park) → Optional Parameter (Ringing Tone Type Number) (for Call Park) 6.13 [4-2-3] Portable Station—Flexible Button → Type → Parameter Selection (for Call Park) → Optional Parameter (or Ringing Tone Type Number) (for Call Park) 6.17 [4-3] DSS Console →...

  • Page 44: Call Splitting, Group Call Pickup

    3.1.9 Call Splitting [Group Call Pickup] • A specified number of call pickup groups can be created, each of which consists of extension user groups. One extension user group can belong to several call pickup groups. (® 7.1.1 GROUP FEATURES) [Example] Call Pickup Group 1 Call Pickup Group 2...

  • Page 45: Call Transfer

    3.1.10 Call Transfer Conditions • When the extension user is having a conversation with one party, the other party is in consultation hold. (® 3.1.20 Consultation Hold) Operating Manual References 1.3.10 Call Splitting 3.1.10 Call Transfer Description An extension user can transfer a call to another extension or an outside party. The following features are available: Feature Transferring method...

  • Page 46

    3.1.10 Call Transfer If the transfer destination has a destination set as Intercept Routing—No Answer, the call will be routed to that destination. A call is transferred without announcement. Does the transferrer have a Transfer Recall destination assigned? Is the first transfer destination an extension? Does the first transfer destination have a destination set as...

  • Page 47

    3.1.10 Call Transfer Destination Availability Idle Line Access no. + Phone no. Trunk Group Access no. + Trunk Group no. + Phone no. Extension of Another PBX (via TIE Line, Access with PBX Code) Extension of Another PBX (via TIE Line, Access without PBX Code) If the transfer destination does not answer, the call is sent to Voice Mail and a message can be recorded in the mailbox of the transfer destination.

  • Page 48: Call Waiting Features

    3.1.11 CALL WAITING FEATURES Feature Manual References 3.1.21 COS (Class of Service) Operating Manual References 1.3.11 Call Transfer 1.3.49 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension 3.1.11 CALL WAITING FEATURES Description Used to inform a busy extension that another incoming call is waiting. The busy extension user can answer the second call by disconnecting the current call or placing it on hold.

  • Page 49

    3.1.11 CALL WAITING FEATURES Call Waiting Caller ID (Visual Caller ID): When using the call waiting tone supplied by the telephone company over analog lines, the caller’s telephone number and name can be received. Either the name or the number will flash on the display for five seconds, followed by a 10-second pause, then flash again for five seconds.

  • Page 50: Call Waiting Tone

    3.1.12 Call Waiting Tone 16.1.3 SMDR (Station Message Detail Recording) 20.1.4 Whisper OHCA Operating Manual References 1.3.12 CALL WAITING FEATURES 1.3.13 Call Waiting Tone 3.1.2 Personal Programming 3.1.12 Call Waiting Tone Description When an extension user attempts to call a busy extension (i.e., an extension that is ringing or having a conversation), a call waiting tone can be sent to the called extension to indicate another call is waiting.

  • Page 51: Cellular Phone Features, Cli (calling Line Identification) Distribution

    ® 4.1.8 DISA (Direct Inward System Access) Conditions • The KX-NCS4910 (Activation Key for Software Upgrade to Enhanced Version) for the KX-TDE100/ KX-TDE200, or the KX-NCS4950 (Activation Key for Software Upgrade to Enhanced Version) for the KX-TDE600 is required to use this feature.

  • Page 52

    3.1.14 CLI (Calling Line Identification) Distribution In order for CLI distribution to function, the PBX must receive Caller ID information from the telephone company. CLI distribution works in conjunction with both Direct In Line (DIL) and Direct Inward Dialing (DID) distribution; it can be enabled or disabled for each CO line (for DIL) and for each DID number, for each time mode.

  • Page 53: Clip (calling Line Identification Presentation), Clip (calling Line Identification Presentation)

    3.1.15 CLIP (Calling Line Identification Presentation) 16.1.7 Speed Dialing, System 3.1.15 CLIP (Calling Line Identification Presentation) Description Calling Line Identification Presentation (CLIP): The PBX can send a preprogrammed telephone number to the network when an extension user makes a call. The called party can see the number on his telephone display before answering the call.

  • Page 54

    3.1.15 CLIP (Calling Line Identification Presentation) Conditions • The availability of this feature is dependent on the contract with the telephone company. • The CLIP/COLP number for the connected ISDN port can be used for the ISDN terminal devices which cannot be assigned their own CLIP/COLP number, such as a doorphone.

  • Page 55: Co Line Access

    3.1.16 CO Line Access Feature Manual References 6.1.3 Flexible Buttons Operating Manual References 1.3.52 Private Network Features—CLIP (Calling Line Identification Presentation) 1.3.53 Private Network Features—CLIR (Calling Line Identification Restriction) 1.3.55 Private Network Features—COLR (Connected Line Identification Restriction) 3.1.16 CO Line Access Description There are three methods of accessing a CO line.

  • Page 56

    3.1.16 CO Line Access If an extension user is on-hook when pressing an idle CO button, the proprietary telephone (PT) automatically enables hands-free operation mode. The user can dial without lifting the handset or pressing the SP-PHONE button or MONITOR button. •...

  • Page 57: Co Line Call Limitation

    3.1.17 CO Line Call Limitation Feature Manual References 3.1.21 COS (Class of Service) 6.1.3 Flexible Buttons Operating Manual References 1.2.1 Making Calls 3.1.17 CO Line Call Limitation Description CO line calls are limited by the following features: Feature Description Extension-to-CO Line Call If a call between an extension user and an outside party is Duration established, the call duration can be restricted by the system timer...

  • Page 58: Conference

    3.1.18 Conference → Extension-CO Duration Time (*60s) 9.5 [7-5] Miscellaneous— Dial Digits Limitation After Answering—Dial Digits PT Programming Manual References [472] Extension-to-CO Line Call Duration [473] CO-to-CO Line Call Duration [502] CO Line Call Duration Limitation Feature Manual References 3.1.21 COS (Class of Service) 3.1.18 Conference Description An extension user can establish a conference call by adding additional parties to an already existing two-party...

  • Page 59: Confirmation Tone

    3.1.19 Confirmation Tone Installation Manual References KX-TDE100/KX-TDE200 3.7.4 ECHO16 Card (KX-TDA0166) KX-TDE600 3.9.6 EECHO16 Card (KX-TDA6166) PC Programming Manual References 4.5 [2-3] Timers & Counters—DISA / Door / Reminder / U. Conf → Unattended Conference—Recall Start Timer → Unattended Conference—Warning Tone Start Timer →...

  • Page 60: Consultation Hold

    3.1.20 Consultation Hold Type Description Tone 3-1 Sent before a conversation is established when using the Paging feature. Sent to the caller when a conversation is established with an extension in one of the following modes: • Hands-free Answerback mode •...

  • Page 61: Cos (class Of Service), Cos (class Of Service)

    3.1.21 COS (Class of Service) Feature Manual References 3.1.9 Call Splitting 3.1.10 Call Transfer 3.1.18 Conference 3.1.21 COS (Class of Service) Description Each extension must belong to a Class of Service (COS). By assigning certain extensions to a COS, it is possible to control the behavior and privileges of extension users (allowing or denying certain extensions access to various features, extensions, and CO lines) depending on the duties appointed to them.

  • Page 62: Cpc (calling Party Control) Signal Detection, Cti (computer Telephony Integration)

    3.1.23 CTI (Computer Telephony Integration) 6.10 [4-2-1] Portable Station—Extension Settings—Main— PT Programming Manual References 2.1.8 COS Programming [602] Class of Service Feature Manual References 21.1 Capacity of System Resources 3.1.22 CPC (Calling Party Control) Signal Detection Description The Calling Party Control (CPC) signal is an on-hook indication (disconnect signal) sent from an analog CO line when the other party hangs up.

  • Page 63

    When an extension user receives an incoming call, detailed caller information can be displayed on the PC automatically. A PC and CTI server application software, such as Panasonic Communication Assistant (CA), are required to use CTI features. The PC running the application monitors the status of the PBX and controls the PBX via the CTI Server.

  • Page 64

    3.1.23 CTI (Computer Telephony Integration) 4.18 [2-9] System Options—Option 6 (CTI) Feature Manual Document Version 2009-12...

  • Page 65

    Section 4 Features and Configurations—D Document Version 2009-12 Feature Manual...

  • Page 66: Data Line Security, Dhcp (dynamic Host Configuration Protocol) Assignment

    IP addresses are changed. PC Programming Manual References 3.4 [1-1] Slot—Card Property - IPCMPR/IPCEMPR—LAN Setting → DHCP Client → IP Address for IPCMPR Card (for KX-TDE100/KX-TDE200)/IP Address for IPCEMPR Card (for KX-TDE600) → IP Address for VoIP-DSP Feature Manual Document Version 2009-12...

  • Page 67: Dial Mode Selection, Dial Tone

    4.1.4 Dial Tone 4.1.3 Dial Mode Selection Description The dialing mode (rotary or tone) can be selected for each analog CO line through system programming regardless of the originating extension (under contract with the telephone company). Mode Description DTMF (Dual Tone Numbers dialed by an extension user are transmitted to the CO line Multi-Frequency) using analog tones.

  • Page 68

    4.1.4 Dial Tone Type Description Tone 1A/1B A normal dial tone is heard when: No features listed for dial tones 2 through 4 has been set, or Automatic Route Selection (ARS) is used. Tone 2A/2B This tone is heard when: •...

  • Page 69: Dial Tone Transfer

    4.1.5 Dial Tone Transfer → Dial Tone—Dial Tone for Extension → Dial Tone—Dial Tone for ARS 4.1.5 Dial Tone Transfer Description An extension assigned as the manager can change the TRS level (® 17.1.6 TRS (Toll Restriction)) for an extension user temporarily. After that, the extension user can make his call. [Example] A hotel guest calls the front desk and asks for the telephone’s toll restriction to be lifted in order to make an international call.

  • Page 70: Did (direct Inward Dialing), Did (direct Inward Dialing)

    4.1.6 DID (Direct Inward Dialing) 4.1.6 DID (Direct Inward Dialing) Description Directs a call on a public CO line assigned as a Direct Inward Dialing (DID) line to a preprogrammed destination according to the call’s DID number, which is based on the telephone number dialed by the caller. When a call reaches its destination via DID distribution, the DID name will be displayed on the proprietary telephone (PT), allowing extension users to easily see whom a call is directed to.

  • Page 71

    4.1.6 DID (Direct Inward Dialing) [Programming Example: DID Table] CLI Distribution DID Destination Location DID No. Name Lunch Break Night Lunch Break Night Enable Disable Enable Disable 123-4567 Sales Enable Disable Disable Disable 123-2468 Judy ® 12.3 [10-3] DID Table— DID Number ®...

  • Page 72: Dil (direct In Line), Dil (direct In Line)

    4.1.7 DIL (Direct In Line) Feature Manual References 3.1.14 CLI (Calling Line Identification) Distribution 9.1.10 INCOMING CALL FEATURES 17.1.3 Tenant Service 17.1.5 Time Service 21.1 Capacity of System Resources 4.1.7 DIL (Direct In Line) Description Directs an incoming public CO line call to a preprogrammed destination based on the CO line carrying the call. Each CO line has a destination for each time mode.

  • Page 73

    4.1.7 DIL (Direct In Line) [Programming Example: DIL Table] The table can be programmed for each CO line. CLI Distribution DIL Destination Port No. (CO Line No.) Lunch Break Night Lunch Break Night Enable Disable Enable Disable Enable Disable Disable Disable ®...

  • Page 74: Disa (direct Inward System Access)

    4.1.8 DISA (Direct Inward System Access) 4.1.8 DISA (Direct Inward System Access) Description An outside caller can access specific PBX features as if the caller is an SLT extension user in the PBX, when the incoming call destination is a DISA floating extension number assigned to each DISA message. The caller can have direct access to features such as: •...

  • Page 75

    4.1.8 DISA (Direct Inward System Access) [Flowchart] A DISA call from an outside party is received. Is there a port available? The call is routed to an operator, etc. (DISA Intercept when All (DISA Delayed DISA Ports are busy) Answer time expires) The PBX answers the call.

  • Page 76

    4.1.8 DISA (Direct Inward System Access) Continued from previous page No Security None None None None CO Line Security All Security Is the dialed number an extension number or floating extension number? Is the Walking COS/Verification Code Entry feature number dialed? What is the dialed number? Is the correct PIN entered?

  • Page 77: Disa Intercept Routing—no Dial, Outgoing Message (ogm)

    4.1.8 DISA (Direct Inward System Access) Continued from previous page Continued from previous page What method is assigned for DISA Intercept Is an Intercept Routing DND? Routing Busy destination assigned? The call is routed to Intercept Routing Busy tone the intercept destination. (Intercept Routing Busy) Does the caller Is a DISA Busy...

  • Page 78: Disa Intercept Routing—busy

    4.1.8 DISA (Direct Inward System Access) Outgoing Busy/ Automated Attendant No. Message Floating (OGM) Extn. No. Message ® 7.4 [5-3-2] Voice Message—DISA Message— Floating Extension Number ® [730] Outgoing Message (OGM) Floating Extension Number ® 7.4 [5-3-2] Voice Message—DISA Message— 1 Digit AA Destination (Extension Number)—Dial 0–9 ®...

  • Page 79: Disa Intercept Routing—dnd, Disa Intercept Routing—no Answer

    4.1.8 DISA (Direct Inward System Access) DISA Intercept Routing—DND If the destination called by the outside party is in DND mode and Idle Extension Hunting is not available, one of the following can be selected through system programming: Busy Tone: The caller will hear a busy tone. Enable: DND will redirect the call to the preprogrammed destination on an extension basis.

  • Page 80

    4.1.8 DISA (Direct Inward System Access) DIL Destination CO Line Lunch Lunch "CLI" must be set to Disable, to allow incoming calls to be received by DISA. 12.2 [10-2] DIL Table & Port Settings → DIL— DIL Destination—Day, Lunch, Break, Night →...

  • Page 81

    4.1.8 DISA (Direct Inward System Access) While hearing a ringback, reorder, or busy tone, retrying the call is possible by pressing " ". System programming selects whether pressing " " during a CO-to-CO line conversation returns to the DISA top menu or sends a DTMF tone.

  • Page 82

    Each outgoing message (OGM) can be assigned a name through system programming for programming reference. ® 7.4 [5-3-2] Voice Message—DISA Message— Name ® [731] Outgoing Message (OGM) Name Installation Manual References KX-TDE100/KX-TDE200 3.7.1 OPB3 Card (KX-TDA0190) 3.7.5 MSG4 Card (KX-TDA0191) 3.7.6 ESVM4 Card (KX-TDA0194) KX-TDE600 3.9.1 OPB3 Card (KX-TDA0190) 3.9.4 MSG4 Card (KX-TDA0191)

  • Page 83

    4.1.8 DISA (Direct Inward System Access) 3.9.5 ESVM4 Card (KX-TDA0194) PC Programming Manual References 4.5 [2-3] Timers & Counters—DISA / Door / Reminder / U. Conf → DISA—Delayed Answer Timer → DISA—Mute & OGM Start Timer after answering → DISA—No Dial Intercept Timer →...

  • Page 84: Display Information

    CO line number/name ®102:Mike These can be displayed in Original Destination, if the call is turn by pressing the forwarded TRANSFER button or Panasonic* DID name DISP Soft button. Duration of the current CO line call Line 001 11:02’28 – Conditions •...

  • Page 85: Dnd (do Not Disturb), Dnd (do Not Disturb)

    4.1.10 DND (Do Not Disturb) PC Programming Manual References 4.18 [2-9] System Options—Option 5— PT Feature Access—No. 1–8 6.1 [4-1-1] Wired Extension—Extension Settings—Option 5 → Display Language → Incoming Call Display → Automatic LCD Switch when Start Talking 6.10 [4-2-1] Portable Station—Extension Settings—Option 5 →...

  • Page 86: Door Open

    Door Open Duration An opened door will remain unlocked for a preprogrammed length of time. Installation Manual References KX-TDE100/KX-TDE200 3.9.1 Connection of Doorphones, Door Openers, External Sensors, and External Relays KX-TDE600 3.11.1 Connection of Doorphones, Door Openers, External Sensors, and External Relays PC Programming Manual References 4.5 [2-3] Timers &...

  • Page 87: Doorphone Call

    4.1.11 Door Open) • A doorphone number can be referenced for each doorphone port. Installation Manual References KX-TDE100/KX-TDE200 3.7.1 OPB3 Card (KX-TDA0190) 3.7.2 DPH4 Card (KX-TDA0161) 3.9.1 Connection of Doorphones, Door Openers, External Sensors, and External Relays Document Version 2009-12...

  • Page 88

    4.1.12 Doorphone Call KX-TDE600 3.9.1 OPB3 Card (KX-TDA0190) 3.9.2 DPH4 Card (KX-TDA0161) 3.11.1 Connection of Doorphones, Door Openers, External Sensors, and External Relays PC Programming Manual References 4.5 [2-3] Timers & Counters—DISA / Door / Reminder / U. Conf → Doorphone—Call Ring Duration →...

  • Page 89: Features And Configurations—e

    Section 5 Features and Configurations—E Document Version 2009-12 Feature Manual...

  • Page 90: Efa (external Feature Access), Efa (external Feature Access)

    5.1.1 EFA (External Feature Access) 5.1 E 5.1.1 EFA (External Feature Access) Description Normally, an extension user can only access features within the PBX. However, when performing External Feature Access (EFA) the extension user performs features outside of the PBX, such as using the transfer services of the telephone company or host PBX.

  • Page 91: Emergency Call, Executive Busy Override

    5.1.3 Executive Busy Override 5.1.2 Emergency Call Description An extension user can dial preprogrammed emergency numbers after seizing a CO line regardless of the restrictions imposed on the extension. Conditions • A specified number of emergency numbers can be stored. •...

  • Page 92: Extension Dial Lock

    5.1.4 Extension Dial Lock Is on a conference call (® 3.1.18 Conference, ® 13.1.14 Privacy Release). Is on a doorphone call (® 4.1.12 Doorphone Call). Is using Live Call Screening (LCS) or Two-way Record (® 19.1.4 Voice Mail DPT (Digital) Integration).

  • Page 93: Extension Feature Clear

    5.1.5 Extension Feature Clear • Other features can also temporarily change an extension’s TRS level, similar to Extension Dial Lock. If an extension is locked, the TRS level determined by the following features takes priority. The numbers below (1 through 3) indicate the priority of each feature, with 1 having the highest priority, and 3 having the lowest. Dial Tone Transfer (®...

  • Page 94: Extension Pin (personal Identification Number), Extension Pin (personal Identification Number)

    5.1.6 Extension PIN (Personal Identification Number) Features After Setting Paralleled Telephone Paired SLT will ring. Hot Line Timed Reminder Cleared These features can be programmed to not be canceled by Extension Feature Clear. This feature is also known as Station Program Clear. Conditions •...

  • Page 95: Extension Port Configuration

    Processing Systems (VPS) to the PBX. The devices which can be connected to each type of port are listed below. DPT Port: DPT, DSS Console, Panasonic VPS which supports DPT (Digital) Integration, and PT-interface CS (e.g., KX-TDA0141) SLT Port: SLT and Panasonic VPS which supports DTMF Integration...

  • Page 96: External Relay

    An APT connected to a Super Hybrid port can be detected automatically when XDP mode has been disabled. • A DSS Console or a Panasonic VPS which supports DPT (Digital) Integration can also be connected with an SLT in XDP mode. •...

  • Page 97

    If the same or another extension tries to access an external relay that has already been switched on, the timer for that relay is reset. Installation Manual References KX-TDE100/KX-TDE200 3.7.1 OPB3 Card (KX-TDA0190) 3.7.3 EIO4 Card (KX-TDA0164) 3.9.1 Connection of Doorphones, Door Openers, External Sensors, and External Relays KX-TDE600 3.9.1 OPB3 Card (KX-TDA0190)

  • Page 98: External Sensor

    5.1.9 External Sensor 5.1.9 External Sensor Description External sensing devices, such as security alarms or smoke detectors, can be connected to the PBX. When the PBX receives input from a sensor, a call is made to the preset destination, alerting the extension user. The available destinations of a sensor call are as follows: [Available Destinations] Destination...

  • Page 99

    Executive Busy Override (® 5.1.3 Executive Busy Override) • Sensor call information is output on SMDR. Installation Manual References KX-TDE100/KX-TDE200 3.7.1 OPB3 Card (KX-TDA0190) 3.7.3 EIO4 Card (KX-TDA0164) 3.9.1 Connection of Doorphones, Door Openers, External Sensors, and External Relays KX-TDE600 3.9.1 OPB3 Card (KX-TDA0190)

  • Page 100

    5.1.9 External Sensor Feature Manual Document Version 2009-12...

  • Page 101: Features And Configurations—f

    Section 6 Features and Configurations—F Document Version 2009-12 Feature Manual...

  • Page 102: Fixed Buttons

    6.1.1 Fixed Buttons 6.1 F 6.1.1 Fixed Buttons Description Proprietary telephones (PTs), DSS Consoles, and Add-on Key Modules feature a wide variety of feature buttons and Line Access buttons, explained below. Note that certain models do not feature certain buttons. For a description of the buttons found on portable stations (PSs), please refer to the Operating Instructions for each PS.

  • Page 103

    6.1.1 Fixed Buttons Button Usage Used to access a CO line or trunk group when making or receiving a Flexible CO call according to the button’s preprogrammed CO Line Access method (Default: S-CO). Can also be customized as a different feature button. Used to make or receive intercom calls.

  • Page 104: Flash/recall/terminate

    6.1.2 Flash/Recall/Terminate 6.1.2 Flash/Recall/Terminate Description A proprietary telephone (PT) user can use the FLASH/RECALL button (Flash/Recall mode or Terminate mode) or Terminate button (Terminate mode) to disconnect the current call and originate another call without hanging Flash/Recall Mode: Disconnects the line and the extension user hears the dial tone from the line used last. For example, if a CO line call is disconnected, the extension user will hear a new dial tone from the same CO line.

  • Page 105: Flexible Buttons

    6.1.3 Flexible Buttons 6.1.3 Flexible Buttons Description Flexible buttons are customized through either system or personal programming. They can then be used to make or receive intercom or CO line calls or be used as feature buttons, as follows: [Button Usage] Button Usage Single-CO (S-CO)

  • Page 106

    6.1.3 Flexible Buttons Button Usage Call Park (Automatic Park Zone) Used to park a call in an idle PBX parking zone automatically. (® 3.1.7 Call Park) Call Log Used to show a log of received calls. (® 3.1.5 Call Log, Incoming) Log-in/Log-out Used to switch between Log-in and Log-out status.

  • Page 107: Flexible Numbering/fixed Numbering

    6.1.4 Flexible Numbering/Fixed Numbering Button Usage Voice Mail (VM) Transfer Used to transfer a call to the mailbox of a specified extension. (® 19.1.4 Voice Mail DPT (Digital) Integration, ® 19.1.5 Voice Mail DTMF Integration) Check-in Used to switch the status of extensions from Check-out to Check-in. (®...

  • Page 108

    [Flexible Numbering Table (available while a dial tone is heard)] Default Pattern 1 Pattern 2 Feature (with (without KX-TDE100/ KX-TDE600 KX-TDE200 Extension Numbering Scheme 1—Leading Number Extension Numbering Scheme 2—Leading Number Extension Numbering Scheme 3—Leading Number Extension Numbering Scheme 4—Leading Number Extension Numbering Scheme 5—Leading Number...

  • Page 109

    6.1.4 Flexible Numbering/Fixed Numbering Default Pattern 1 Pattern 2 Feature (with (without KX-TDE100/ KX-TDE600 KX-TDE200 Extension Numbering Scheme 16—Leading Number None Extension Numbering Scheme 17—Leading Number None Extension Numbering Scheme 18—Leading Number None Extension Numbering Scheme 19—Leading Number None Extension Numbering Scheme 20—Leading Number...

  • Page 110

    6.1.4 Flexible Numbering/Fixed Numbering Default Pattern 1 Pattern 2 Feature (with (without KX-TDE100/ KX-TDE600 KX-TDE200 Wireless XDP Parallel Mode set/cancel Account Code Entry Call Hold/Call Hold Retrieve Call Hold Retrieve—Specified with a Holding Extension Number Call Park/Call Park Retrieve Call Hold Retrieve—Specified with a Held CO Line...

  • Page 111

    6.1.4 Flexible Numbering/Fixed Numbering Default Pattern 1 Pattern 2 Feature (with (without KX-TDE100/ KX-TDE600 KX-TDE200 Automatic Call Waiting set/cancel Executive Busy Override Deny set/cancel Not Ready Mode on/off Log-in/Log-out Incoming Call Queue Monitor Hot Line program/set/cancel Absent Message set/cancel BGM set/cancel...

  • Page 112

    6.1.4 Flexible Numbering/Fixed Numbering [Flexible Numbering Table (available while a busy, DND, or ringback tone is heard)] Feature Default Call Waiting/DND Override 1 or 2 Executive Busy Override Message Waiting set Call Monitor Automatic Callback Busy Alternate Calling—Ring/Voice SIP extensions cannot perform DND Override or Message Waiting but can be the recipient of them. To use Call Waiting/DND Override, both "1"...

  • Page 113: Floating Extension

    6.1.5 Floating Extension →Features →Other PBX Extension 4.10 [2-6-2] Numbering Plan—Quick Dial 4.11 [2-6-3] Numbering Plan—B/NA DND Call Feature PT Programming Manual References [100] Flexible Numbering Feature Manual References 13.1.26 PS Connection 19.1.3 Voice Mail (VM) Group 21.1 Capacity of System Resources Operating Manual References 4.2.1 Feature Number Table 6.1.5 Floating Extension...

  • Page 114

    6.1.5 Floating Extension Resource Description Default Group Incoming Call Used to call an ICD group. (® 9.1.1 ICD 6 + two-digit Distribution (ICD) GROUP FEATURES) group number Group PS Ring Group Used to call a PS ring group. (® 13.1.29 PS —...

  • Page 115: Fwd (call Forwarding), Fwd (call Forwarding)

    6.1.6 FWD (Call Forwarding) 6.1.6 FWD (Call Forwarding) Description Extensions and incoming call distribution groups can forward their calls to preset destinations. There are several different types of forwarding, and the circumstances under which the calls are forwarded for each type differ as follows: Type Circumstance...

  • Page 116

    6.1.6 FWD (Call Forwarding) [Available Destinations] Condition for Original Extension/ Destination Availability Incoming Call Distribution Group Wired Extension (PT/SLT/SIP Extension/ ü Only available when FWD to T1-OPX) extension is allowed through COS programming. ü ICD Group ü PS Ring Group ü...

  • Page 117

    6.1.6 FWD (Call Forwarding) – FWD—Busy or Busy/No Answer (when the destination extension is busy), or All Calls – Idle Extension Hunting—Overflow – Intercept Routing—Busy/DND (when the destination extension is busy or in DND mode) – Incoming Call Distribution Group—Overflow Incoming call Original...

  • Page 118: Fwd/dnd Button, Group Fwd Button

    6.1.7 FWD/DND Button, Group FWD Button [No Answer and Busy/No Answer] • No Answer Time The number of rings before the call is forwarded is programmable for each extension. [Follow Me] • This feature is only available when the original extension has set " Remote Operation by Other Extension"...

  • Page 119

    6.1.7 FWD/DND Button, Group FWD Button Type Description FWD/DND for FWD/DND—Internal Works for incoming intercom calls Extension FWD/DND—External Works for incoming CO line calls FWD/DND—Both Works for all incoming calls [Button Status] The FWD/DND button shows the current status as follows: Light Pattern Status (default) Red on...

  • Page 120

    6.1.7 FWD/DND Button, Group FWD Button If the extension is the first registered extension in an Incoming Call Distribution Group, the extension user can set the FWD destination and forwarding status (on/off) for up to 4 virtual PSs preregistered to the group. (®...

  • Page 121

    6.1.7 FWD/DND Button, Group FWD Button → Extension Number (for Group Fwd (Both)) → Extension Number (for Group Fwd (External)) → Extension Number (for Group Fwd (Internal)) Feature Manual References 6.1.1 Fixed Buttons 6.1.3 Flexible Buttons Operating Manual References 3.1.2 Personal Programming Document Version 2009-12 Feature Manual...

  • Page 122

    6.1.7 FWD/DND Button, Group FWD Button Feature Manual Document Version 2009-12...

  • Page 123: Features And Configurations—g

    Section 7 Features and Configurations—G Document Version 2009-12 Feature Manual...

  • Page 124: Group Features, Call Pickup Group

    7.1.1 GROUP FEATURES 7.1 G 7.1.1 GROUP FEATURES Description This PBX supports various types of groups. Trunk Group CO lines can be grouped into trunk groups based on carrier, CO line type, etc. Several settings can be assigned on a trunk group basis. All CO lines belonging to a trunk group follow the programming for that trunk group.

  • Page 125: Paging Group

    7.1.1 GROUP FEATURES [Example] Call Pickup Group 1 Call Pickup Group 2 Call Pickup Group 3 Extension User Extension User Extension User Extension User Group 1 Group 2 Group 3 Group 4 Extn. 100 Extn. 101 Extn. 102 Extn. 103 Extn.

  • Page 126

    7.1.1 GROUP FEATURES [Example] ICD Group 1 ICD Group 2 (Floating Extn. No. 601, (Floating Extn. No. 602, Name: Sales 1) Name: Sales 2) Extn. 103 Extn. 104 Extn. 105 Extn. 106 Extn. 107 Extn. 100 Extn. 101 Extn. 102 VM Group There are two types of VM groups, explained below.

  • Page 127

    7.1.1 GROUP FEATURES 5.25 [3-9] PS Ring Group—Member List PS Ring Group 1 PS Ring Group 2 Floating Extension No. 301 Floating Extension No. 302 Name: Sales 1 Name: Sales 2 PS 1 PS 2 PS 3 PS 4 PS 5 (Extn.

  • Page 128

    7.1.1 GROUP FEATURES Feature Manual Document Version 2009-12...

  • Page 129: Features And Configurations—h

    Section 8 Features and Configurations—H Document Version 2009-12 Feature Manual...

  • Page 130: Hands-free Answerback

    8.1.1 Hands-free Answerback 8.1 H 8.1.1 Hands-free Answerback Description A proprietary telephone (PT) user with a speakerphone or optional headset can talk to a caller without lifting the handset. If the user receives a call in Hands-free Answerback mode, a hands-free conversation is established in the following method: Type Answering Method...

  • Page 131: Hands-free Operation, Headset Operation

    8.1.3 Headset Operation Feature Manual References 9.1.13 Intercom Call Operating Manual References 1.3.30 Hands-free Answerback 8.1.2 Hands-free Operation Description A proprietary telephone (PT) user can talk to another party without lifting the handset. Pressing specific buttons, such as REDIAL, automatically activate hands-free mode. Conditions •...

  • Page 132: Hospitality Features

    8.1.5 Host PBX Access Code (Access Code to the Telephone Company from a Host PBX) • Headset users cannot use the following features: – Automatic Redial (® 15.1.1 Redial, Last Number) – Receiving the Off-hook Call Announcement (OHCA) (® 12.1.3 OHCA (Off-hook Call Announcement)) –...

  • Page 133

    8.1.5 Host PBX Access Code (Access Code to the Telephone Company from a Host PBX) A preprogrammed Pause time will be automatically inserted between the user dialed Host PBX Access code and the subsequent digits (® 13.1.4 Pause Insertion). [Example] Telephone Company Host PBX Access Code: 0...

  • Page 134: Hot Line

    8.1.6 Hot Line • A Host PBX Access Code can be used to record only long distance calls on SMDR when a CO line port is connected directly to the telephone company (not a host PBX). This is allowed when the long distance code (e.g., "0") is assigned as the Host PBX Access code.

  • Page 135

    8.1.6 Hot Line Feature Manual References 21.1 Capacity of System Resources Operating Manual References 1.3.34 Hot Line Document Version 2009-12 Feature Manual...

  • Page 136

    8.1.6 Hot Line Feature Manual Document Version 2009-12...

  • Page 137: Features And Configurations—i

    Section 9 Features and Configurations—I Document Version 2009-12 Feature Manual...

  • Page 138: Icd Group Features

    9.1.1 ICD GROUP FEATURES 9.1 I 9.1.1 ICD GROUP FEATURES Description An incoming call distribution group is a group of extensions programmed through system programming. ® 5.13 [3-5-1] Incoming Call Distribution Group—Group Settings—Member List ® [620] Incoming Call Distribution Group Member An incoming call distribution group receives calls directed to the group.

  • Page 139

    9.1.1 ICD GROUP FEATURES Calls arrive at ICD group 1. Overflow Feature a) Sends a busy tone (Busy on Busy), or b) Redirects to the overflow destination. Queuing Feature Five calls are waiting in the queue. (Calls 4 through 8) Manual Queue Redirection The longest waiting call in a queue can be redirected to the overflow...

  • Page 140

    9.1.1 ICD GROUP FEATURES A call is redirected to a preprogrammed destination when it cannot be answered or queued (Intercept Routing—Overflow in an Incoming Call Distribution Group). It is also possible to send a busy tone (Busy on Busy) or disconnect the line. Incoming Call Distribution Group Controlling Feature Feature Description &...

  • Page 141: Icd Group Features—group Call Distribution

    9.1.2 ICD Group Features—Group Call Distribution The FWD feature can be assigned on an incoming call distribution group basis. • COS for Incoming Call Distribution Groups Each incoming call distribution group is assigned a COS number. Group FWD to an outside party can be enabled or disabled for each COS.

  • Page 142

    9.1.2 ICD Group Features—Group Call Distribution One of the three distribution methods below can be assigned to each incoming call distribution group. Distribution Method Description Uniform Call Distribution Calls are distributed evenly to a different extension each time a call is (UCD) received.

  • Page 143

    9.1.2 ICD Group Features—Group Call Distribution [How the Group Call Waiting Feature Activates] Programming Conditions Result Group Call Group Call Group Call Waiting Capable Waiting Mode Distribution Method Distribution Method Telephone Distribution PT/PS with idle Priority Hunting ICD Group button Priority Hunting Ring Any telephone...

  • Page 144: Icd Group Features—log-in/log-out

    9.1.3 ICD Group Features—Log-in/Log-out Conditions • Automatic Call Distribution (ACD) When a KX-NCS4910 or KX-NCS4950 (Activation Key for Software Upgrade to Enhanced Version) is installed in the PBX, and the distribution type is set to Uniform Call Distribution, it is possible to select whether incoming calls are distributed to idle extensions evenly in order (UCD), or to the extension that has been idle the longest (ACD).

  • Page 145

    9.1.3 ICD Group Features—Log-in/Log-out [Log-in/Log-out and Wrap-up Status Example] Incoming call Incoming call Incoming call Ready Waiting for call Wrap-up Call button pressed arrives Not Ready Extn. Extn. Extn. Extn. Extn. Extn. Wrap-up Answering a call Finishing paperwork/ temporary break time expires Ready Ready Not Ready...

  • Page 146

    9.1.3 ICD Group Features—Log-in/Log-out A flexible button can be customized as the Wrap-up button. It shows the current status as follows: Light pattern Status Slow red flashing Wrap-up Red on Not Ready Ready (Wrap-up mode cancel) • When a PS in Wireless XDP Parallel Mode completes a call, neither the PS nor its wired telephone can have Wrap-up time.

  • Page 147: Icd Group Features—outside Destinations

    9.1.4 ICD Group Features—Outside Destinations Feature Manual References 6.1.3 Flexible Buttons Operating Manual References 1.3.38 ICD Group Features—Log-in/Log-out 9.1.4 ICD Group Features—Outside Destinations Description Up to 4 outside parties or destinations at another PBX can be assigned as members of an Incoming Call Distribution (ICD) Group, using the following method: A virtual PS is registered as a member of the ICD Group.

  • Page 148

    9.1.4 ICD Group Features—Outside Destinations Conditions • The KX-NCS4910 or KX-NCS4950 (Activation Key for Software Upgrade to Enhanced Version) is required to use this feature. • For this feature to be activated, the following conditions must be met: – A virtual PS is assigned as a member of the ICD Group. (® 19.1.2 Virtual PS) –...

  • Page 149: Icd Group Features—overflow

    9.1.5 ICD Group Features—Overflow [690] PS Registration Feature Manual References 13.1.18 Private Network Features—Network ICD Group 19.1.2 Virtual PS 9.1.5 ICD Group Features—Overflow Description When waiting calls exceed the waiting queue capacity, they may be redirected to a preprogrammed destination or a busy tone may be sent to the callers by the following features: Intercept Routing—Overflow in an Incoming Call Distribution Group Busy on Busy...

  • Page 150: Busy On Busy

    9.1.5 ICD Group Features—Overflow Destination Availability Idle Line Access no. + Phone no. ü Trunk Group Access no. + Trunk Group no. + Phone no. ü Extension of Another PBX (via TIE Line, Access with PBX Code) ü Extension of Another PBX (via TIE Line, Access without PBX Code) ü...

  • Page 151: Icd Group Features—queuing

    9.1.6 ICD Group Features—Queuing Feature Manual References 9.1.6 ICD Group Features—Queuing 9.1.6 ICD Group Features—Queuing Description When a preprogrammed number of extensions in an incoming call distribution group are busy, additional incoming calls can wait in a queue. The number of calls which can wait in the queue is programmable. While calls are waiting in the queue, the calls are handled by the Queuing Time Table, which can be assigned for each time mode (day/lunch/break/night) (®...

  • Page 152

    We are sorry to Thank you for overflow 30 seconds. the overflow keep you holding. calling Panasonic. destination. destination. All of our agents All of our agents are are still handling currently handling other calls. We other calls.

  • Page 153: Icd Group Features—supervisory

    9.1.7 ICD Group Features—Supervisory 6.5 [4-1-4] Wired Extension—Flexible Button → Type → Extension Number (for Hurry-up) 6.13 [4-2-3] Portable Station—Flexible Button → Type → Extension Number (for Hurry-up) 6.17 [4-3] DSS Console → Type → Extension Number (for Hurry-up) PT Programming Manual References [628] Queuing Call Capacity [629] Queuing Hurry-up Level [630] Queuing Time Table...

  • Page 154

    9.1.7 ICD Group Features—Supervisory [Example] <Incoming Call Queue Monitor Display> JAN.31 08:13AM FRI --- Date and time 601:Sales Section --- ICD group's floating extension number and name Waiting Calls Now :00006 --- Number of calls waiting in the queue Max. Waiting Time :05'10 --- Elapsed waiting time of the call queuing the longest EXIT...

  • Page 155: Icd Group Features—vip Call

    9.1.8 ICD Group Features—VIP Call PC Programming Manual References 4.9 [2-6-1] Numbering Plan—Main—Features— Incoming Call Queue Monitor 5.12 [3-5-1] Incoming Call Distribution Group—Group Settings—Miscellaneous— Supervisor Extension Number Operating Manual References 1.3.41 ICD Group Features—Supervisory 9.1.8 ICD Group Features—VIP Call Description It is possible to assign a priority to incoming call distribution groups.

  • Page 156: Idle Extension Hunting

    9.1.9 Idle Extension Hunting PC Programming Manual References 5.12 [3-5-1] Incoming Call Distribution Group—Group Settings—Miscellaneous— VIP Call Mode 9.1.9 Idle Extension Hunting Description If a called extension is busy or in DND mode, Idle Extension Hunting redirects the incoming call to an idle member of the same idle extension hunting group, which can be programmed through system programming.

  • Page 157: Incoming Call Features

    9.1.10 INCOMING CALL FEATURES Destination Availability Floating Extension no. for SVM VM Group (DTMF/DPT) ü External Pager (TAFAS) ü DISA ü Analog/ISDN Remote Maintenance ü Idle Line Access no. + Phone no. ü Trunk Group Access no. + Trunk Group no. + Phone no. ü...

  • Page 158

    9.1.10 INCOMING CALL FEATURES Networking Type Card Port/Channel/ Type Protocol Type Public Private IPCMPR/IPCEMPR H.323 (V-IPGW) IPCMPR/IPCEMPR (V-SIPGW) IP-GW H.323 ELCOT/LCOT LCOT GCOT TIE (E&M) OPX (EXTN.) Extension QSIG-Master QSIG-Slave : Default : Available Distribution Method Each public CO line port (channel) can use a different method of directing calls to their destinations as they are received.

  • Page 159

    9.1.10 INCOMING CALL FEATURES Available Distribution Method for Public CO Lines Distribution Method Card Port/Channel Type Type ELCOT/LCOT LCOT GCOT TIE (E&M) : Default : Available Available Destination The following destination types can be programmed as DIL, DID, or CLI destinations. Destination Type Availability Wired Extension (PT/SLT/SIP Extension/T1-OPX)

  • Page 160: Intercept Routing

    9.1.11 Intercept Routing Type Description Details in ® 9.1.11 Intercept No Answer (IRNA) If a called party does not answer a call within a preprogrammed time period (Intercept time), the Routing call is redirected to a preprogrammed destination. Busy If a called party is already handling another call, the new call is redirected to a preprogrammed destination.

  • Page 161

    9.1.11 Intercept Routing Type Description No Destination If a call has no destination (i.e., if a destination is not assigned), the call is redirected to an operator. (® 9.1.12 Intercept Routing—No Destination) Intercept Routing redirects calls to destinations based on the original destination of the call, as shown in the table below.

  • Page 162

    9.1.11 Intercept Routing When the original destination is: The Available Intercept Destination is: • Not assignable (Intercept Routing is not available.) PS Ring Group • External Pager (TAFAS) • Analog/ISDN Remote Maintenance • Other PBX Extension (TIE with no PBX Code) Intercept Routing for DISA will redirect a call only if all of the Direct Inward System Access (DISA) ports are busy.

  • Page 163

    9.1.11 Intercept Routing Intercept Destination Availability Idle Line Access no. + Phone no. ü Trunk Group Access no. + Trunk Group no. + Phone no. ü Extension of Another PBX (via TIE Line, Access with PBX Code) ü Extension of Another PBX (via TIE Line, Access without PBX Code) ü...

  • Page 164: Intercept Routing—no Destination

    9.1.12 Intercept Routing—No Destination This feature may not be available depending on the specifications of some CO lines. Also, this feature is not available when the original call was made from a SIP extension. PC Programming Manual References 4.5 [2-3] Timers & Counters →Dial / IRNA / Recall / Tone—...

  • Page 165: Intercom Call

    9.1.13 Intercom Call PC Programming Manual References 4.4 [2-2] Operator & BGM— PBX Operator—Day, Lunch, Break, Night 12.6 [10-4] Miscellaneous— Intercept—Routing to Operator - No Destination (Destination is not programmed.) PT Programming Manual References [006] Operator Assignment Feature Manual References 12.1.5 Operator Features 9.1.13 Intercom Call Description...

  • Page 166: Internal Call Block

    9.1.14 Internal Call Block Type Description DND Tone Indicates the called party has set DND. PC Programming Manual References 4.11 [2-6-3] Numbering Plan—B/NA DND Call Feature— Alternate Calling - Ring / Voice 6.1 [4-1-1] Wired Extension—Extension Settings →Main— Extension Number →Main—...

  • Page 167: Ip-pt (ip Proprietary Telephone), Ip-pt (ip Proprietary Telephone)

    9.1.15 IP-PT (IP Proprietary Telephone) In this example: COS 1 can make calls to all extensions. COS 2 can make calls to COS 1 only. (COS 2 cannot make calls to COS 2.) COS 3 can make calls to COS 3 only. COS 1 Extn.

  • Page 168

    9.1.15 IP-PT (IP Proprietary Telephone) IP-PTs have two Ethernet ports for connection, primary and secondary. They are connected to the PBX through a network hub or other splitting device, and can have a PC connected to the secondary Ethernet port. [Connection Example] IP-PT Private IP...

  • Page 169: Isdn (integrated Services Digital Network) Features

    ü KX-NT300 series (except KX-NT366/KX-NT305) ü ü KX-NT400/KX-NT366/KX-NT305 ü Installation Manual References KX-TDE100/KX-TDE200 3.4.1 Virtual Cards 3.6.8 IP-EXT16 Card (KX-TDA0470) KX-TDE600 3.4.1 Virtual Cards 3.8.8 IP-EXT16 Card (KX-TDA0470) PC Programming Manual References 3.14 [1-1] Slot—Card Property - Virtual IP Extension 3.15 [1-1] Slot—Port Property - Virtual IP Extension...

  • Page 170

    9.1.16 ISDN (INTEGRATED SERVICES DIGITAL NETWORK) FEATURES Service Description Details in ® 3.1.15 CLIP Calling Line Sends the caller’s telephone number to the Identification network when making a call. The called party can (Calling Line Presentation (CLIP) see the number on his or her telephone display Identification before answering the call.

  • Page 171

    9.1.16 ISDN (INTEGRATED SERVICES DIGITAL NETWORK) FEATURES PC Programming Manual References 3.32 [1-1] Slot—Card Property - PRI type 3.33 [1-1] Slot—Port Property - PRI Port 3.34 [1-1] Slot—Port Property - PRI Port—Connection Command 4.5 [2-3] Timers & Counters—Dial / IRNA / Recall / Tone— Dial—Extension Inter-digit 4.18 [2-9] System Options—Option 2—...

  • Page 172

    9.1.16 ISDN (INTEGRATED SERVICES DIGITAL NETWORK) FEATURES Feature Manual Document Version 2009-12...

  • Page 173: Features And Configurations—l

    Section 10 Features and Configurations—L Document Version 2009-12 Feature Manual...

  • Page 174: Led Indication

    10.1.1 LED Indication 10.1 L 10.1.1 LED Indication Description The LED of the Message/Ringer Lamp and the following buttons (Line Status Buttons and Corresponding Extension Status Button) can indicate line status with a variety of light patterns. Line Status Buttons: S-CO, G-CO, L-CO, INTERCOM, ICD Group, PDN Corresponding Extension Status Button: DSS, SDN Light Pattern of the Message/Ringer Lamp [Digital proprietary telephone (DPT)]...

  • Page 175

    10.1.1 LED Indication Light Pattern of the Line Status Buttons Line Status Incoming Call Intercom Button: Distribution CO Line Status Line Status (ICD) Group Light Line Status Pattern S-CO G-CO L-CO INTERCOM ICD Group Idle This extension is using the line. Green on Slow green This extension is holding the line.

  • Page 176: Line Preference—incoming

    10.1.2 Line Preference—Incoming Flashing Light Patterns Slow Flashing Moderate Flashing Rapid Flashing Conditions • The incoming CO line call shows on the buttons in the following priority: ICD Group®S-CO®G-CO®L-CO®PDN®INTERCOM • The light pattern of a DSS button for incoming calls can be set to "Off" through system programming. In this case, the DSS button light will not indicate the status of the corresponding extension.

  • Page 177: Line Preference—outgoing

    10.1.3 Line Preference—Outgoing Type Description Answers a call arriving at a Primary Directory Number (PDN) button simply by going off-hook. This works even when multiple calls are received simultaneously. (® 13.1.7 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension) Prime Line Answers a call arriving at a CO button (on which the "Prime Line"...

  • Page 178: Local Alarm Information

    10.1.4 Local Alarm Information Method Description Prime Line When an extension user goes off-hook, the preset line is selected automatically. A prime line can be selected from the Line Access buttons: S-CO, G-CO, L-CO, ICD Group. Conditions • Line Preference Override A user can override the preset Line Preference temporarily by pressing the desired Line Access button or a Memory Dialing button, such as One-touch Dialing, before going off-hook.

  • Page 179

    The alarm information will be logged on the Station Message Detail Recording (SMDR), if enabled through system programming. • The PBX can be automatically diagnosed at a preprogrammed time everyday. Installation Manual References KX-TDE100/KX-TDE200 5.1.5 Troubleshooting by Error Log KX-TDE600 5.1.5 Troubleshooting by Error Log PC Programming Manual References 2.6.7 Utility—Message File Transfer PBX to PC...

  • Page 180

    10.1.4 Local Alarm Information →Maintenance— Daily Test Start Time—Set →Maintenance— Daily Test Start Time—Hour →Maintenance— Daily Test Start Time—Minute Feature Manual References 6.1.3 Flexible Buttons 16.1.3 SMDR (Station Message Detail Recording) Feature Manual Document Version 2009-12...

  • Page 181: Features And Configurations—m

    Section 11 Features and Configurations—M Document Version 2009-12 Feature Manual...

  • Page 182: Manager Features

    11.1.1 Manager Features 11.1 M 11.1.1 Manager Features Description An extension assigned as a manager (manager extension) is allowed to use certain features which most extensions cannot. Class of Service (COS) programming determines which extensions are manager extensions and can therefore use the following features: Manager Feature Description...

  • Page 183: Memory Dialing Features

    11.1.2 MEMORY DIALING FEATURES Manager Feature Description Details in Password ® 13.1.17 Private NDSS Monitor Release Removes the monitor function from an NDSS button. required Network Features —NDSS (Network Direct Station Selection) Conditions CAUTION There is a risk that fraudulent telephone calls will be made if a third party discovers a personal identification number (PIN) (verification code PIN or extension PIN) of the PBX.

  • Page 184

    11.1.2 MEMORY DIALING FEATURES Feature Storing Method Details in ® One-touch Dialing • Personal Programming 12.1.4 One-touch • System Programming Dialing (PC Programming only) ® 15.1.1 Redial, Last Number Redial The last or most recent dialed numbers are (Outgoing Call Log) automatically stored.

  • Page 185: Message Waiting

    11.1.3 Message Waiting Displayed while Input Description Entering TRANSFER (Transfer) Store a transfer command by pressing the TRANSFER button at the beginning of the number (used only for One-touch Dialing). (® 3.1.10 Call Transfer) [Example] Storing "T + 305"= Transferring a call to extension 305. Available only when in the system/personal programming mode [Secret Dialing Example] When storing the number "9-123-456-7890", to conceal the telephone number "123-456-7890",...

  • Page 186

    11.1.3 Message Waiting [Example] --- Extension no. and name of who left the message 105:Tom Smith Message buttons This extension ICD Group Other extension* * This button is useful, for example, when a secretary checks messages left for the boss (Boss & Secretary Feature). Conditions •...

  • Page 187

    11.1.3 Message Waiting [SLT Message Waiting Lamp Light Patterns] 5.12 s 1.28 s Pattern 1 5.12 s 1.28 s Pattern 2 512 ms 5.12 s 1.28 s Pattern 3 256 ms 2.56 s 768 ms Pattern 4 256 ms 5.12 s 768 ms Pattern 5 256 ms...

  • Page 188

    11.1.3 Message Waiting 10.24 s 10.24 s 20.48 s t=1.28 s Pattern 11 10.24 s 10.24 s 20.48 s t=1.28 s Pattern 12 • It is possible to leave a Message Waiting notification while hearing a ringback tone, busy tone, or DND tone.

  • Page 189: Music On Hold

    [Using OGMs for BGM] • This feature will function using the preinstalled IPCEMPR card (MPR card for KX-TDE600). The preinstalled IPCMPR card (MPR card for KX-TDE100/KX-TDE200) is not recommended for use with Music on Hold. • To increase the capacity of the feature, it is possible to add an ESVM4 card mounted on an OPB3 card.

  • Page 190

    SVM Disabled can be used for Music on OGM for other features Hold. Empty Slot Empty Slot Installation Manual References KX-TDE100/KX-TDE200 3.10.1 Connection of Peripherals KX-TDE600 3.12.1 Connection of Peripherals PC Programming Manual References 3.5 [1-1] Slot—OPB3 Card Property → SVM Feature →...

  • Page 191: Mute

    11.1.5 Mute Feature Manual References 12.1.2 OGM (Outgoing Message) 17.1.3 Tenant Service 11.1.5 Mute Description During a conversation, a proprietary telephone (PT) user can disable the built-in microphone or the handset microphone to consult privately with others while listening to the other party on the phone through the built-in speaker or the handset receiver.

  • Page 192

    11.1.5 Mute Feature Manual Document Version 2009-12...

  • Page 193: Features And Configurations—o

    Section 12 Features and Configurations—O Document Version 2009-12 Feature Manual...

  • Page 194: Off-hook Monitor, Ogm (outgoing Message)

    12.1.2 OGM (Outgoing Message) 12.1 O 12.1.1 Off-hook Monitor Description A proprietary telephone (PT) user can let others listen to the user’s conversation through the built-in speaker, during a conversation using the handset. Conditions • Compatible Telephones – KX-DT300 series –...

  • Page 195

    Conditions • This feature will function using the preinstalled IPCMPR card (MPR card for KX-TDE100/KX-TDE200), or the preinstalled IPCEMPR card (MPR card for KX-TDE600). To increase the capacity of the feature, it is possible to add an MSG4 card or ESVM4 card mounted on an OPB3 card.

  • Page 196

    When all ports of the MSG/ESVM card(s) become idle, the manager will hear the progress tone for a preprogrammed time period, then the PBX will automatically switch to the recording mode. Installation Manual References KX-TDE100/KX-TDE200 3.3.1 IPCMPR Card 3.7.1 OPB3 Card (KX-TDA0190) 3.7.5 MSG4 Card (KX-TDA0191)

  • Page 197: Ohca (off-hook Call Announcement), Ohca (off-hook Call Announcement)

    12.1.3 OHCA (Off-hook Call Announcement) Feature Manual References 16.1.8 SVM (Simplified Voice Message) 21.1 Capacity of System Resources Operating Manual References 2.1.3 OGM (Outgoing Messages) 12.1.3 OHCA (Off-hook Call Announcement) Description An extension user can talk with a busy extension through the built-in speaker and microphone of the called party’s proprietary telephone (PT).

  • Page 198: One-touch Dialing, Operator Features

    12.1.5 Operator Features 12.1.4 One-touch Dialing Description A proprietary telephone (PT) user can make a call or access a feature with a one-touch operation. This is possible by storing the number, such as an extension number, telephone number, or feature number in a One-touch Dialing button.

  • Page 199: Operator Call

    12.1.5 Operator Features Type Description Tenant operator An extension or incoming call distribution group can be assigned as a tenant operator. The tenant operator may be the extension or ICD group of another tenant. [Example] Extension 110 in tenant 1 is the tenant operator of tenant 3. Operator Call: An extension user can call an operator by dialing the preprogrammed Operator Call feature number.

  • Page 200

    12.1.5 Operator Features Feature Manual Document Version 2009-12...

  • Page 201: Features And Configurations—p

    Section 13 Features and Configurations—P Document Version 2009-12 Feature Manual...

  • Page 202: Paging

    13.1.1 Paging 13.1 P 13.1.1 Paging Description An extension user can make a voice announcement to several people at once. The announcement is heard through the built-in speakers of proprietary telephones (PTs) and/or external pagers (loudspeakers) which belong to a paging group. Up to two external pagers can be connected. The paged person can answer the page from a nearby telephone.

  • Page 203

    13.1.1 Paging Conditions • Extensions which cannot be paged are: – Portable stations (PSs) – Single line telephones (SLTs) – Ringing or busy PTs – PTs in Paging Deny mode – PTs in Paging DND mode – IP-PTs connected to a V-IPEXT card, that are assigned to extension user group 31 (default) These extensions cannot be paged, but can answer a page.

  • Page 204: Paralleled Telephone

    13.1.2 Paralleled Telephone Operating Manual References 1.3.47 Paging 13.1.2 Paralleled Telephone Description By connecting telephones in parallel, you can increase the number of telephones connected to the PBX without adding additional extension cards. Both wired and wireless telephones can be connected in parallel. Single line telephones (SLTs), analog proprietary telephones (APTs), and digital proprietary telephones (DPTs) can be connected to other telephones or connectors, allowing up to three telephones to be connected to the PBX through just one extension port.

  • Page 205

    13.1.2 Paralleled Telephone Features Descriptions Connections Digital XDP Allows a DPT to be connected to another DPT DPT + DPT which is connected to a DPT port or a Super Hybrid port of the PBX. The DPT that is connected directly Master Slave to the PBX is called the "master DPT", and the DPT...

  • Page 206

    When an SLT is connected to the slave DPT in parallel mode, the SLT acts as a parallel extension of the master DPT. If connected in XDP mode, the SLT acts as an independent extension. Installation Manual References KX-TDE100/KX-TDE200 1.3.3 System Capacity 3.8.2 Parallel Connection of the Extensions 3.8.3 Digital EXtra Device Port (Digital XDP) Connection...

  • Page 207: Password Security

    13.1.3 Password Security → XDP Mode → Parallel Telephone Ringing 4.9 [2-6-1] Numbering Plan—Main—Features— Parallel Telephone (Ring) Mode Set / Cancel PT Programming Manual References [600] EXtra Device Port (XDP) Mode Operating Manual References 1.3.48 Paralleled Telephone 13.1.3 Password Security Description To maintain system security, system passwords are required to access certain programming functions of the PBX.

  • Page 208: Pause Insertion

    13.1.4 Pause Insertion It is strongly recommended that passwords of 10 numbers or characters be used for maximum protection against unauthorized access. For a list of numbers and characters that can be used in system passwords, refer to Section 1.1.2 Entering Characters in the PC Programming Manual. If a system password is forgotten, it can be found by loading a backup of the system data into a PC, and checking the password using the Maintenance Console software.

  • Page 209: Pc Console/pc Phone

    13.1.5 PC Console/PC Phone Description Panasonic PC Phone/PC Console is supported by a PC with a KX-DT343/KX-DT346 or KX-T7633/ KX-T7636 DPT (equipped with USB module) through USB ports. By using the KX-TDA0350 PC Phone or KX-TDA0300 PC Console CTI application, users can enjoy many of the KX-TDE series PBX features while utilizing the benefits of a CTI solution.

  • Page 210: Pc Programming

    Calls can also be made and received on this screen. Conditions • Hardware Requirements: KX-DT343/KX-DT346 or KX-T7633/KX-T7636 DPT and USB Module Installation Manual References KX-TDE100/KX-TDE200 3.8.4 First Party Call Control CTI Connection KX-TDE600 3.10.4 First Party Call Control CTI Connection PC Programming Manual References 3.24 [1-1] Slot—Port Property - Extension Port...

  • Page 211

    13.1.6 PC Programming Required Method Description Hardware The PC is connected to the PBX via the USB port of a USB USB Module Module attached to a digital proprietary telephone (DPT). The PC is connected to the PBX via the MNT port of the IPCMPR/ IPCMPR/IPCEMPR card.

  • Page 212

    If an extension user sets Walking Extension at the same time that the extension’s data is being programmed through PC programming, the data may not be transferred properly. (® 20.1.2 Walking Extension) Installation Manual References KX-TDE100/KX-TDE200 3.3.1 IPCMPR Card 3.3.4 RMT Card (KX-TDA0196) 4.1 Overview...

  • Page 213: Pdn (primary Directory Number)/sdn (secondary Directory Number Extension

    13.1.7 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension 13.1.7 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension Description Primary Directory Number (PDN) buttons and Secondary Directory Number (SDN) buttons are ideal for use between bosses and secretaries. When a call (intercom or CO) arrives at a PDN button on the boss’s extension, the call will ring and the LED of the SDN button will flash at the secretary’s extension as well, indicating that an incoming call is arriving at the boss’s extension.

  • Page 214

    13.1.7 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension Light Pattern PDN Button Status SDN Button Status Moderate • • A call on a PDN button is on A call answered using the SDN button green Exclusive Call Hold or consultation is on Exclusive Call Hold or consultation flashing hold.

  • Page 215

    13.1.7 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension The Call From 111-1111 is Answered by Ext. 103 Ext. 101 (Boss) Ext. 102 (Boss) Ext. 103 (Secretary) PDN buttons SDN buttons PDN buttons SDN buttons PDN buttons SDN buttons (Off) (Off) (Off) (Off)

  • Page 216

    13.1.7 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension The Call From 333-3333 is Answered by Ext. 103 Ext. 101 (Boss) Ext. 102 (Boss) Ext. 103 (Secretary) PDN buttons SDN buttons PDN buttons SDN buttons PDN buttons SDN buttons (Off) (Off) (Off) (Off)

  • Page 217: Delayed Ringing

    13.1.7 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension Through system programming, it is possible for only incoming calls arriving at PDN buttons to be answered simply by going off-hook, by selecting "PDN" as the incoming line preference (® 10.1.2 Line Preference —Incoming).

  • Page 218: Peer-to-peer Connection

    13.1.8 Peer-to-Peer Connection Feature Manual References 3.1.21 COS (Class of Service) 9.1.2 ICD Group Features—Group Call Distribution 10.1.1 LED Indication 21.1 Capacity of System Resources Operating Manual References 1.3.6 Call Hold 1.3.49 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension 1.3.73 Walking COS 13.1.8 Peer-to-Peer Connection Description...

  • Page 219: Ping (packet Internet Groper) Confirmation, Power Failure Restart, Power Failure Transfer

    [General] • Only CO line calls can be made during a power failure. All other features do not work. [KX-TDE100/KX-TDE200] • The analog CO line cards, extension cards, and the number of PFT ports (ports which can be used for...

  • Page 220: Predialing

    Power Failure Connection. However, if no special programming is performed, the connection will be dropped when power returns. Installation Manual References KX-TDE100/KX-TDE200 3.6.7 SLC16 Card (KX-TDA0174), MSLC16 Card (KX-TDA0175), and CSLC16 Card (KX-TDA0177) 3.12.1 Power Failure Connections KX-TDE600 3.8.7 CSLC16 Card (KX-TDA0177), ESLC16 Card (KX-TDA6174), EMSLC16 Card (KX-TDA6175), and...

  • Page 221: Printing Message, Privacy Release

    13.1.14 Privacy Release Conditions • Storing the Predialed Number in Personal Speed Dialing The predialed number can be stored in Personal Speed Dialing by pressing the AUTO DIAL/STORE button (® 16.1.6 Speed Dialing, Personal). In this case, the extension will enter personal programming mode automatically so that a name can be assigned to the stored number.

  • Page 222: Private Network Features

    13.1.15 PRIVATE NETWORK FEATURES System programming is required to enable or disable this feature. Conditions • S-CO Button Any flexible button can be customized as the S-CO button. • Privacy Release Time Privacy is released for five seconds to allow the conversation to be joined. •...

  • Page 223

    13.1.15 PRIVATE NETWORK FEATURES [Example] PBX-1 PBX-2 PBX-3 TIE Line TIE Line Interface Interface Interface Interface Extn.1011 Extn.1012 Extn. 2011 Extn. 3011 Dials "3011". Dials "2011". Explanation: To use this method, it is necessary to change the first one or two digits of extension numbers of either PBX (e.g., 10XX for PBX-1, 20XX for PBX-2) to allow calls to be routed properly.

  • Page 224

    13.1.15 PRIVATE NETWORK FEATURES Explanation: To use this method, it is necessary to know each PBX code in order to identify the location of an extension. Case 1: Extension 1012 of PBX-1 dials TIE line access number "7", PBX code "952", and extension number "1011".

  • Page 225

    13.1.15 PRIVATE NETWORK FEATURES ® [453] DID Destination FWD/Call Transfer/Intercept Routing to the TIE Line [Example] Telephone Company CO Line TIE Line Network CO Line PBX Code 952 PBX Code 952 PBX-1 PBX-2 TIE Line Interface Interface Forwarded/Transferred /Intercepted to 7-952-2011 Outside Caller Extn.

  • Page 226

    13.1.15 PRIVATE NETWORK FEATURES TIE-to-CO Line Access The PBX sends TIE line calls to the CO lines of another PBX through the TIE lines. CO Line Call through Other PBXs [Example] <Extension Number Method (Access without PBX Code)> Telephone Company CO Line CO Line 211-4567...

  • Page 227

    13.1.15 PRIVATE NETWORK FEATURES <PBX Code Method (Access with PBX Code)> Telephone Company CO Line CO Line 211-4567 TIE Line Network PBX-1 PBX-2 PBX Code 951 PBX Code 952 952-9-211-4567 TIE Line Interface Interface TRG 2 Outside Party Extn. 1011 Extn.

  • Page 228

    13.1.15 PRIVATE NETWORK FEATURES CO Line Call through Other PBXs—by the ARS feature [Example] <Extension Number Method (Access without PBX Code) using ARS> Telephone Company CO Line CO Line 211-4567 TIE Line Network PBX-2 PBX-1 9-211-4567 TIE Line Interface Interface TRG 2 Outside Party Extn.

  • Page 229

    13.1.15 PRIVATE NETWORK FEATURES <PBX Code Method (Access with PBX Code) using ARS> Telephone Company CO Line CO Line 211-4567 TIE Line Network PBX-1 PBX-2 PBX Code 951 PBX Code 952 952-9-211-4567 TIE Line Interface Interface TRG 2 Outside Party Extn.

  • Page 230

    13.1.15 PRIVATE NETWORK FEATURES [Programming Example of PBX-2] Trunk Group No. COS No. Outgoing Call TRG of Incoming Call … TRG 1 TRG 2 TRG 3 COS 1 COS 2 COS 3 : Block [Example] <Extension Number Method (Access Without PBX Code)> Telephone Company CO Line CO Line...

  • Page 231

    13.1.15 PRIVATE NETWORK FEATURES Explanation: Case 1: Extension 1011 of PBX-1 dials the Trunk Group Access number of PBX-1 "8", TIE line trunk group number (TRG 2), Idle Line Access number of PBX-2 "9", and the telephone number "211-4567". The call is not connected to the outside party through PBX-2 because the COS of TRG 1 (COS 3) is blocked from accessing TRG 3 of PBX-2.

  • Page 232

    13.1.15 PRIVATE NETWORK FEATURES Extension 1012 of PBX-1 dials the TIE line access number "7", PBX code "952", verification code entry feature number, < , verification code, verification code personal identification number (PIN), Idle Line Access number of PBX-2 "9", and the telephone number "211-4567". If the specified verification code applies COS 2 of PBX-2, the call is connected to the outside party through PBX-2, because COS 2 is not blocked from accessing TRG 3 of PBX-2.

  • Page 233

    13.1.15 PRIVATE NETWORK FEATURES [Example] <Extension Number Method (Access without PBX Code)> [Programming Example of PBX-1] Extn. No. Itemized Billing Code 1012 11112222 1013 33334444 Telephone Company Carrier Name TIE Line Trunk Group Carrier Access Code CO Line 211-4567 CO Line Removed No.

  • Page 234

    13.1.15 PRIVATE NETWORK FEATURES <PBX Code Method (Access with PBX Code)> [Programming Example of PBX-1] Extn. No. Itemized Billing Code 1012 11112222 1013 33334444 Telephone Company Carrier Name TIE Line Trunk Group Carrier Access Code CO Line CO Line 211-4567 Removed No.

  • Page 235

    13.1.15 PRIVATE NETWORK FEATURES d. FWD/Call Transfer/Intercept Routing to the CO Line [Example] Telephone Company Forwarded/Transferred/ Intercepted to 211-4567 CO Line CO Line TIE Line Network PBX-1 PBX-2 PBX Code 952 PBX Code 951 952-1011 TIE Line Interface Interface Outside Party Extn.

  • Page 236

    13.1.15 PRIVATE NETWORK FEATURES CO Line-to-TIE-to-CO Line Access An outside caller can be connected to an outside party through the TIE line by using the DISA feature. [Example] Telephone Company Telephone Company (area code: 222) (area code: 333) CO Line CO Line CO Line 123-4567...

  • Page 237

    13.1.15 PRIVATE NETWORK FEATURES TIE Line Programming To Make a TIE Line Call The TIE Line Routing and Modification Table is referenced by the PBX to identify the CO line route when an extension user makes a TIE line call. It is necessary to make unified tables with all PBXs in the TIE line network.

  • Page 238

    13.1.15 PRIVATE NETWORK FEATURES [TIE Line Routing and Modification Table of PBX-1] Priority 1 Priority 2 Dial Modification Dial Modification Location Leading Removed Removed Added Added No. of No. of Digits Digits Explanation: Location 01: The hunt sequence by dialing [2XXX]: The 1st route—trunk group (TRG) 1 Sending no.

  • Page 239

    13.1.15 PRIVATE NETWORK FEATURES [TIE Line Routing and Modification Table of PBX-1] Priority 1 Priority 2 Dial Modification Dial Modification Location Leading Removed Removed Added Added No. of No. of Digits Digits 953# 954# Explanation: Location 01: The hunt sequence by dialing [7+PBX Code 952+XXXX]: The 1st route —...

  • Page 240

    13.1.15 PRIVATE NETWORK FEATURES To Receive a TIE Line Call Extension Number Method (Access without PBX Code) [Example] A TIE line call is sent to PBX-2 from PBX-1. If the TIE Line Network number sent from PBX-1 is an extension number of PBX-4 PBX-3 PBX-2 (e.g., 2011), the...

  • Page 241

    13.1.15 PRIVATE NETWORK FEATURES PBX Code Method (Access with PBX Code) [Example] A TIE line call is sent to PBX-2 from PBX-1. If TIE Line Network the number sent from PBX-4 PBX-3 PBX-1 has the PBX PBX Code 953 PBX Code 954 code of PBX-2 "952", the call will be received at the corresponding...

  • Page 242

    13.1.15 PRIVATE NETWORK FEATURES TIE Line Routing Flowchart [Making a TIE Line Call from an Extension] A TIE line call is made using one of the following methods: PBX Code Method: TIE Line Access Number + PBX Code + (Extension Number or Other Digits) Extension Number Method: Extension Number Is the dialed number either...

  • Page 243

    13.1.15 PRIVATE NETWORK FEATURES [Receiving a Call through a TIE Line] A call is received via a TIE line. The Incoming Number Modification Table checks the CO line port carrying the call, and modifies the number according to the method assigned for that port. PBX Code Method Extension Number Method (Access with PBX Code)

  • Page 244

    13.1.15 PRIVATE NETWORK FEATURES Common Extension Numbering for 2 PBXs Two PBXs can have extensions with the same leading number. TIE Line calling is available using extension numbering. Telephone Company CO Line TIE Line Network PBX-1 PBX-2 DID No.: 4567 CO Line Destination: 1033 TIE Line...

  • Page 245

    13.1.15 PRIVATE NETWORK FEATURES Conditions • A CO line which is used for a private network should be assigned "Private" as the networking type. (® 9.1.10 INCOMING CALL FEATURES) • To establish a QSIG network (® 13.1.20 PRIVATE NETWORK FEATURES—QSIG), each ISDN (QSIG) connection in a TIE line network must have the port on one PBX assigned as a master port, and the port on the other PBX assigned as a slave port.

  • Page 246: Private Network Features—centralized Voice Mail

    13.1.16 Private Network Features—Centralized Voice Mail PT Programming Manual References [453] DID Destination [500] Trunk Group Number Feature Manual References 1.1.3 ARS (Automatic Route Selection) 3.1.10 Call Transfer 4.1.8 DISA (Direct Inward System Access) 6.1.4 Flexible Numbering/Fixed Numbering 6.1.6 FWD (Call Forwarding) 9.1.11 Intercept Routing 17.1.6 TRS (Toll Restriction) 21.1 Capacity of System Resources...

  • Page 247

    13.1.16 Private Network Features—Centralized Voice Mail Feature Remote VPS Local VPS Two-way Recording into the VPS VPS Data Control by the PBX Remote FWD Setting by the VM VM Menu Message clear on Check Out Voice message number display [CO Line Call Answered by the VPS, Transferred to Extension at Other PBX (Extension Number Method)] Outside Caller Telephone Company...

  • Page 248

    13.1.16 Private Network Features—Centralized Voice Mail [CO Line Call to an Extension Not Answered, Forwarded to Mailbox (Extension Number Method)] Outside Caller Telephone Company TIE Line Network PBX-1 PBX-2 PBX-3 Private network PBX-4 PBX-5 PBX-6 PBX-7 PBX-8 Mailbox 201: Mailbox 101 "Hello.

  • Page 249: Multiple Vpss

    13.1.16 Private Network Features—Centralized Voice Mail PBX Code Method Telephone Company Outside Caller TIE Line Network PBX-1 (PBX PBX-2 (PBX Code: 20) Code: 30) PBX-3 Private network PBX-4 PBX-5 PBX-6 PBX-7 PBX-8 Mailbox 101 Mailbox 730102: "Hello. I am not at Mailbox 201 Extn.

  • Page 250

    13.1.17 Private Network Features—NDSS (Network Direct Station Selection) • A flexible button cannot be customized as a Message Waiting button for another extension at a different PBX. • Whether or not Enhanced QSIG information is transmitted can be set in the TIE table. •...

  • Page 251

    13.1.17 Private Network Features—NDSS (Network Direct Station Selection) Light pattern Status The monitored extension is idle. Red on The monitored extension is busy or has set DND for CO line calls. [Example Network] 2001 (busy) 1001 (busy) PBX-1 PBX-2 Network ID 1 Network ID 2 Monitor 2002 (idle)

  • Page 252

    13.1.17 Private Network Features—NDSS (Network Direct Station Selection) Transmit Extension Status Information Functions Disabled • Receive information from other PBXs; forward it to other QSIG ports of the PBX Set the transmission setting for each port according to the layout of your network, so that extension status information can travel between NDSS monitor PBXs.

  • Page 253

    13.1.17 Private Network Features—NDSS (Network Direct Station Selection) network, the PBX that acts as a gateway between the VoIP and ISDN networks must have this setting enabled for ISDN to VoIP. Network Monitor Extension Registration [Monitor PBX] Register the extensions (attached to other PBXs) that will be monitored. A maximum of 250 extensions can be registered.

  • Page 254

    13.1.17 Private Network Features—NDSS (Network Direct Station Selection) • All PBXs in the network must be KX-TDE series, KX-TDA series, or KX-NCP series PBXs. For information on the hardware requirements for KX-TDA/KX-NCP series PBXs that will monitor extensions or have extensions monitored, refer to the corresponding Feature Manual.

  • Page 255: Private Network Features—network Icd Group

    13.1.18 Private Network Features—Network ICD Group → Type → Dial (for NDSS) 6.15 [4-2-4] Portable Station—NDSS Link Data - Send 6.17 [4-3] DSS Console → Type → Dial (for NDSS) 11.2 [9-2] Network Data Transmission 11.3 [9-3] Network Operator (VoIP) 11.4 [9-4] NDSS Key Table PT Programming Manual References [511] Manager Assignment...

  • Page 256

    13.1.18 Private Network Features—Network ICD Group member of the ICD Group, and then setting the number of a destination at another PBX as the forwarding destination for that virtual PS. This allows multiple ICD groups at remote locations to receive calls together. Telephone Company PBX-1 PBX-2...

  • Page 257

    13.1.19 Private Network Features—PS Roaming by Network ICD Group 13.1.19 Private Network Features—PS Roaming by Network ICD Group Description One PS can be registered to up to 4 PBXs in a private network, and a Network ICD group created for the PS at each PBX, with virtual PSs set to forward to the other PBXs in the network.

  • Page 258: Private Network Features—qsig

    13.1.20 PRIVATE NETWORK FEATURES—QSIG this case, the PS user can manually release Out of Range status by pressing the Talk key and confirming that a dial tone can be heard from the PBX. • If the status of a PS is set to Out of Range at all PBXs that it is registered to, the call will be redirected to the overflow destination of the ICD Group.

  • Page 259

    13.1.20 PRIVATE NETWORK FEATURES—QSIG Service Description & Reference Calling Line Identification Prevents the caller’s CLI being presented to the called party by the Restriction (CLIR) caller. ® 13.1.23 Private Network Features—QSIG—CLIP/COLP (Calling/Connected Line Identification Presentation) and CNIP/ CONP (Calling/Connected Name Identification Presentation) Connected Line Prevents COLP being sent by the answered party.

  • Page 260

    13.1.21 Private Network Features—QSIG—CCBS (Completion of Calls to Busy Subscriber) [Enhanced Service Table] Service Description & Reference Network Direct Station Allows the extensions connected to up to seven other PBXs in a Selection (NDSS) network to be monitored, as well as the transferring of calls to those extensions with one touch.

  • Page 261: Private Network Features—qsig—cf (call Forwarding)

    13.1.22 Private Network Features—QSIG—CF (Call Forwarding) 13.1.22 Private Network Features—QSIG—CF (Call Forwarding) Description The PBX forwards the call to a destination extension in another PBX in the QSIG network. The destination can be set on your own PBX on an extension basis as the forward destination of CO line calls (® 6.1.6 FWD (Call Forwarding)).

  • Page 262: Presentation) And Cnip/conp (calling/connected Name Identification Presentation)

    13.1.23 Private Network Features—QSIG—CLIP/COLP (Calling/Connected Line Identification Presentation) and CNIP/ CONP (Calling/Connected Name Identification Presentation) Operating Manual References 1.3.29 FWD (Call Forwarding) 13.1.23 Private Network Features—QSIG—CLIP/COLP (Calling/ Connected Line Identification Presentation) and CNIP/CONP (Calling/Connected Name Identification Presentation) Description Calling Line Identification Presentation (CLIP) and Calling Name Identification Presentation (CNIP): The PBX can send a preprogrammed extension number and/or name to the QSIG network when an extension user makes a call.

  • Page 263

    13.1.23 Private Network Features—QSIG—CLIP/COLP (Calling/Connected Line Identification Presentation) and CNIP/ CONP (Calling/Connected Name Identification Presentation) CNIP/CONP Name: The extension name sent to the QSIG network for CNIP/CONP can be assigned for each extension through system programming. Calling/Connected Line Identification Restriction (CLIR/COLR): It is possible for each extension to restrict the sending of its extension number to the QSIG network by pressing the CLIR button, COLR button, or entering the feature number.

  • Page 264: Private Network Features—qsig—ct (call Transfer)

    13.1.24 Private Network Features—QSIG—CT (Call Transfer) 13.1.24 Private Network Features—QSIG—CT (Call Transfer) Description The PBX transfers the call to a destination extension in another PBX in the QSIG network. If the same trunk group is used for the incoming call and the transferred call, the following situation will be possible.

  • Page 265

    13.1.25 Private Network Features—VoIP (Voice over Internet Protocol) Operating Manual References 1.3.11 Call Transfer 13.1.25 Private Network Features—VoIP (Voice over Internet Protocol) Description The PBX can connect to another PBX via a private IP network. In this case, voice signals are converted into IP packets (VoIP) and sent through this network.

  • Page 266

    13.1.25 Private Network Features—VoIP (Voice over Internet Protocol) [TIE Line Routing and Modification Table] Priority 1 Priority 2 Dial Modification Dial Modification Location Leading Removed Removed Added Added No. of No. of Digits Digits 2 (VoIP port) [Explanation] Calls to destinations with leading number "2" or "3" are automatically routed through the VoIP ports, designated as trunk group 2.

  • Page 267

    13.1.25 Private Network Features—VoIP (Voice over Internet Protocol) [Example] Office A (GW Group-1) PBX-2 Gateway Settings List 1. IP-GW(1): GW Group-1 IP-GW(1) Leading Number 2. IP-GW(2): GW Group-1 Dials "123XXX" List 3. IP-GW(3): GW Group-2 1. 1xx: GW Group-1 4. IP-GW(4): GW Group-2 2.

  • Page 268: Automatic Rerouting Of Voip Calls To Public Co Lines

    13.1.25 Private Network Features—VoIP (Voice over Internet Protocol) In the same way as when connected by a TIE Line, if a dialed number is not found at the local PBX, the call can be sent to other PBXs connected via an IP network. When an extension number is dialed, the PBX first searches local extensions for a matching number.

  • Page 269: Ps Connection

    13.1.26 PS Connection Description A Panasonic portable station (PS) can be used in place of a proprietary telephone (PT), providing wireless access to PBX features and call handling. Cell Stations (CSs) allow PSs to receive reception within a designated area.

  • Page 270

    13.1.26 PS Connection ® 3.47 [1-2] Portable Station—PS Registration and De-registration— Personal Identification Number ® [691] PS Termination Each PS can be registered to more than one PBX if necessary, and registration can be canceled if a PS will no longer be used with one of these PBXs. ®...

  • Page 271: Ps Directory

    13.1.27 PS Directory Not within range of another CS. Within range of another CS but that CS is busy. Screening a call via Live Call Screening (LCS) or recording a call via Two-way Record (® 19.1.4 Voice Mail DPT (Digital) Integration) Paging other extensions.

  • Page 272: Ps Feature Buttons

    13.1.29 PS Ring Group Directory Type Description Programming PS Dialing Directory A list of names and telephone numbers. Used to Stored in the PS by the make a call to one of the stored parties. PS user. Quick Dialing A list of frequently dialed feature numbers as well as Stored in the PS by the names and telephone numbers.

  • Page 273

    13.1.29 PS Ring Group Group Name: Can be displayed on a ringing PS to indicate that the incoming CO line call is a group call, and not a call directed to the PS’s extension number. This is only available when Incoming CO Line Call Information Display is set to "Called Number".

  • Page 274

    13.1.29 PS Ring Group ICD Groups vs. PS Ring Groups Assigning PSs to either an ICD group or a PS ring group will allow multiple PSs to receive group calls simultaneously. The differences between the two are highlighted below: Features PS Ring Group ICD Group Members can ring simultaneously when a call is received...

  • Page 275

    13.1.29 PS Ring Group Conditions • A maximum of 32 PS ring groups can be programmed. • Each member of a PS ring group must be a PS, but each member does not need to be in range of the same CS.

  • Page 276: Pt Programming

    13.1.30 PT Programming 13.1.30 PT Programming Description A proprietary telephone (PT) can be used to customize the settings of the PBX or of an extension, using the following programming features: Programming Authorized Description Example Type Programmer Personal Used by an extension user to PT Display Language, Extension user Programming...

  • Page 277

    13.1.30 PT Programming PT Programming Manual References 2.1 PT Programming [516] Programming Mode Limitation Feature Manual References 3.1.21 COS (Class of Service) 11.1.1 Manager Features 21.1 Capacity of System Resources Operating Manual References 3.1 Personal Programming 3.2 Manager Programming 3.3 System Programming Document Version 2009-12 Feature Manual...

  • Page 278

    13.1.30 PT Programming Feature Manual Document Version 2009-12...

  • Page 279: Features And Configurations—q

    Section 14 Features and Configurations—Q Document Version 2009-12 Feature Manual...

  • Page 280: Quick Dialing, Quick Setup

    14.1.2 Quick Setup 14.1 Q 14.1.1 Quick Dialing Description An extension user can make a call or access a feature easily. This is enabled by storing the number (extension number, telephone number, or feature number etc.) for Quick Dialing. Quick Dialing is convenient in situations such as the following: –...

  • Page 281

    For a list of the default flexible numbers, refer to the [Flexible Numbering Table (available while a dial tone is heard)] (® 6.1.4 Flexible Numbering/Fixed Numbering). Flexible Numbering KX-TDE100/ Determines the number from which default extension —Extension KX-TDE200: numbers begin.

  • Page 282

    14.1.2 Quick Setup Feature Manual Document Version 2009-12...

  • Page 283: Features And Configurations—r

    Section 15 Features and Configurations—R Document Version 2009-12 Feature Manual...

  • Page 284: Redial, Last Number

    15.1.1 Redial, Last Number 15.1 R 15.1.1 Redial, Last Number Description Every extension automatically saves the last external telephone number dialed, allowing the same number to be dialed again. Outgoing Call Log Information on outgoing CO line calls is automatically logged at each extension. Users of display PTs can view details of a preset number of recently dialed telephone numbers, and easily call the same outside party again.

  • Page 285: Ring Tone Pattern Selection

    15.1.2 Ring Tone Pattern Selection PT Programming Manual References [205] Automatic Redial Repeat Times Feature Manual References 21.1 Capacity of System Resources Operating Manual References 1.3.58 Redial, Last Number 1.4.1 Call Log, Incoming 15.1.2 Ring Tone Pattern Selection Description It is possible to select the type of ring tone pattern that arrives at an extension for each type of incoming call, etc.

  • Page 286: Room Status Control

    15.1.3 Room Status Control [Programming Example of Ring Tone Pattern Table] CO Line Call/Hold Doorphone Call Intercom Recall Table Timed Call External Call/Hold Reminder Back Sensor Port Recall TRG1 Port 1 Double Single Single Single Double Double Conditions • "PT Ring Off Setting" can be enabled or disabled through system programming. If disabled, PT users cannot turn incoming call ringing off for their extension.

  • Page 287

    15.1.3 Room Status Control • Check-in Switches the status of selected room extensions from Check-out to Check-in. Remote Extension Dial Lock is turned off, allowing calls to be made from the extension. • Check-out Switches the status of selected room extensions from Check-in to Check-out. Room extension data, such as Timed Reminder or Last Number Redial data, is cleared, and Remote Extension Dial Lock is turned on, restricting some calls.

  • Page 288

    15.1.3 Room Status Control Conditions • SVM voice messages and messages left on the extension’s Voice Mail (VM) will be cleared at Check-out. • A maximum of four hotel operators can be assigned. • Only one of each type of Room Status Control button can be assigned. •...

  • Page 289: Features And Configurations—s

    Section 16 Features and Configurations—S Document Version 2009-12 Feature Manual...

  • Page 290: Self Labeling (kx-nt366 Only), Self Labeling (kx-nt366 Only)

    16.1.1 Self Labeling (KX-NT366 only) 16.1 S 16.1.1 Self Labeling (KX-NT366 only) Description The KX-NT366 IP-PT features 12 flexible buttons, with an LCD screen next to the buttons. Each item can be named on the LCD screen through personal/system programming to reflect the function of its corresponding flexible button.

  • Page 291: Sip (session Initiation Protocol) Extension

    16.1.2 SIP (Session Initiation Protocol) Extension Feature Manual References 6.1.3 Flexible Buttons Operating Manual References 1.3.60 Self Labeling (KX-NT366 only) 16.1.2 SIP (Session Initiation Protocol) Extension Description This PBX supports the connection of SIP supported IP telephones (hardphones and softphones). SIP extensions make and receive calls using Internet Protocol (IP).

  • Page 292: Smdr (station Message Detail Recording), Smdr (station Message Detail Recording)

    When registering the SIP extension, the user ID must be the extension number of the SIP extension. • When a SIP extension uses the Call Hold feature, the target call is put on Consultation Hold. Installation Manual References KX-TDE100/KX-TDE200 3.4.1 Virtual Cards KX-TDE600 3.4.1 Virtual Cards PC Programming Manual References 3.17 [1-1] Slot—Card Property - Virtual SIP Extension...

  • Page 293

    16.1.3 SMDR (Station Message Detail Recording) Pattern A: 80-column text without call charge information Date Time Dial Number Ring Duration ACC Code (8 digits) (25) (10) 01/02/02 10:03AM 1200 <I>12345678901234567890 5'15 00:00'00 01/02/02 10:07AM 1200 <I> 0'05 00:01'05 9876543210 1200 9876543210 01/02/02 10:15AM...

  • Page 294

    16.1.3 SMDR (Station Message Detail Recording) Number in Data Description the Pattern Date Shows the date of the call. Time Shows the end time of a call as hour/minute/AM or PM. Shows the extension number, floating extension number, etc., (Extension) which was engaged in the call.

  • Page 295

    16.1.3 SMDR (Station Message Detail Recording) Number in Data Description the Pattern Dial Number [CO Line Call] Outgoing CO Line Call Shows the dialed telephone number. Digits shown are as follows: 0 through 9, P: Pause F: External Feature Access (EFA) signal =: Host PBX Access code (®...

  • Page 296

    16.1.3 SMDR (Station Message Detail Recording) Number in Data Description the Pattern CD (Condition Shows other call information using the following codes: Code) TR: Transfer FW: Call Forwarding (FWD) to CO line D0: Call using Direct Inward System Access (DISA) or TIE line service RM: Remote maintenance (modem) (®...

  • Page 297

    16.1.3 SMDR (Station Message Detail Recording) Item Description Caller’s identification Controls whether the caller’s identification number, name, number and name, or nothing is shown. If "none" is selected, <I> will not be shown. ® 13.1 [11-1] Main—SMDR Options— Option—Caller ID Number &...

  • Page 298

    16.1.3 SMDR (Station Message Detail Recording) Conditions [General] • SMDR Format The following SMDR format parameters can be set through system programming in order to match the paper size being used by the printer: Page Length: determines the number of lines per page. ®...

  • Page 299

    PBX's capacity, older records will be deleted. Also, when the application restarts or is reconnected, duplicated call records may be output. [Using SMDR with applications] • SMDR data can also be monitored by applications such as Panasonic Communication Assistant (CA). For more information, see your application's documentation. Installation Manual References KX-TDE100/KX-TDE200 3.3.3 IPCMEC Card (KX-TDE0105)

  • Page 300: Snmp (simple Network Management Protocol) System Monitor

    16.1.4 SNMP (Simple Network Management Protocol) System Monitor →SMDR Options →RS-232C— Communication—Baud Rate →RS-232C— Communication—NL Code →RS-232C— Communication—Word Length →RS-232C— Communication—Parity Bit →RS-232C— Communication—Stop Bit PT Programming Manual References [800] RS-232C Parameter—New Line Code [800] RS-232C Parameter—Baud Rate [800] RS-232C Parameter—Word Length [800] RS-232C Parameter—Parity Bit [800] RS-232C Parameter—Stop Bit Length [802] SMDR Page Length...

  • Page 301: Trap Implementation

    • Through system programming, it is possible to select whether each type of TRAP (e.g., ColdStart) is sent to the SNMP manager or not. Installation Manual References KX-TDE100/KX-TDE200 5.1.5 Troubleshooting by Error Log KX-TDE600 5.1.5 Troubleshooting by Error Log PC Programming Manual References 13.4 [11-4-1] SNMP—System Setting...

  • Page 302: Special Carrier Access Code, Speed Dialing, Personal

    16.1.6 Speed Dialing, Personal Feature Manual References 10.1.4 Local Alarm Information 16.1.5 Special Carrier Access Code Description If the PBX has access to multiple telephone companies, a Special Carrier Access code assigned through system programming is required every time a CO line call is made without using ARS. A pause of a preprogrammed length will be automatically inserted between the user-dialed Special Carrier Access code and the subsequent digits.

  • Page 303: Speed Dialing, System

    16.1.7 Speed Dialing, System Conditions • Any number, such as a telephone number or feature number, can be stored in Speed Dialing. A name can be assigned to each Personal Speed Dialing number through personal programming, and also to each System Speed Dialing number.

  • Page 304: Svm (simplified Voice Message), Svm (simplified Voice Message)

    A caller can leave a voice message after hearing the greeting message. SVM/OGM Block on the IPCMPR/IPCEMPR Card The IPCMPR card (MPR card for KX-TDE100/KX-TDE200), and the IPCEMPR card (MPR card for KX-TDE600) has a built-in SVM/OGM Block. This block can be used either for the SVM feature, for the OGM feature (®...

  • Page 305

    16.1.8 SVM (Simplified Voice Message) [Example] IPCMPR SVM : Floating Extension No. 591 (default) 2 CH Message Box for Message Box for Message Box for Message Box for Extn. 101 Extn. 102 Extn. 103 Extn. 210 ESVM4 Card Like the SVM/OGM block on the IPCMPR/IPCEMPR card, an ESVM4 card, mounted on an OPB3 card, can be used either for the SVM feature, for the OGM feature, or both.

  • Page 306

    16.1.8 SVM (Simplified Voice Message) Recording Quality Recording Time with the IPCMPR/IPCEMPR/ESVM4 Card about 120 minutes When a card/block is used for the OGM feature, the recording quality can be set separately (®12.1.2 OGM (Outgoing Message) When using a card/block for both the SVM feature and OGM feature, the first 64 messages in the card/block are saved for OGM use and the remaining 186 messages will be for SVM use, as shown below: SVM Use: Disabled SVM Use: Enabled...

  • Page 307: Direct Recording, Svm Log

    16.1.8 SVM (Simplified Voice Message) If a call is received at extension 301 (operator), the call will only be redirected to this feature in night mode. If both FWD and Intercept Routing features are set for an extension, the FWD setting has priority. So, for example, it is possible for extension 101 to temporarily set FWD settings from his extension to forward calls to the Simplified Voice Message (SVM) feature even during day mode.

  • Page 308

    [General] • This feature will function using the preinstalled IPCMPR card (MPR card for KX-TDE100/KX-TDE200), or the preinstalled IPCEMPR card (MPR card for KX-TDE600). To increase the capacity of the feature, it is possible to add an ESVM4 card mounted on an OPB3 card.

  • Page 309: Display Lock

    While a reorder tone is heard, it is possible to retry another call by pressing " ". Installation Manual References KX-TDE100/KX-TDE200 3.3.1 IPCMPR Card 3.7.1 OPB3 Card (KX-TDA0190) 3.7.6 ESVM4 Card (KX-TDA0194)

  • Page 310: Syslog Record Management

    16.1.9 Syslog Record Management KX-TDE600 3.3.1 IPCEMPR Card 3.9.1 OPB3 Card (KX-TDA0190) 3.9.5 ESVM4 Card (KX-TDA0194) PC Programming Manual References 2.5.4 Tool—Simplified Voice Message—Delete All Recording 2.5.5 Tool—Simplified Voice Message—Check Current Usage 3.5 [1-1] Slot—OPB3 Card Property— SVM Feature 3.44 [1-1] Slot—OPB3 Card Property— SVM Feature 4.5 [2-3] Timers &...

  • Page 311

    16.1.9 Syslog Record Management PC Programming Manual References 13.1 [11-1] Main—Syslog Feature Manual References 10.1.4 Local Alarm Information Document Version 2009-12 Feature Manual...

  • Page 312

    16.1.9 Syslog Record Management Feature Manual Document Version 2009-12...

  • Page 313: Features And Configurations—t

    Section 17 Features and Configurations—T Document Version 2009-12 Feature Manual...

  • Page 314: T1 Line Service

    17.1.1 T1 Line Service 17.1 T 17.1.1 T1 Line Service Description A T1 line carries twenty-four 64 kbps-voice channels at 1.5 Mbps, and can be used as a public or private line. Voice is digitized by Pulse Code Modulation (PCM). Channel Type [LCOT/GCOT/DID/TIE/OPX] The T1 card supports five different channel types to provide connection at minimum expense.

  • Page 315: Tafas (trunk Answer From Any Station), Tafas (trunk Answer From Any Station)

    17.1.2 TAFAS (Trunk Answer From Any Station) Feature Description (4) OPX Off Premise Extension A single line telephone (SLT) which is installed off site (OPX) can perform as if it were installed locally. The SLT makes and receives calls through the PBX. An extension number can be given to the OPX, and extension data such as Class of Service (COS) is also applied.

  • Page 316: Tenant Service

    17.1.3 Tenant Service Installation Manual References KX-TDE100/KX-TDE200 3.10 Connection of Peripherals KX-TDE600 3.12.1 Connection of Peripherals PC Programming Manual References 4.9 [2-6-1] Numbering Plan—Main—Features— TAFAS Answer 4.20 [2-11-1] Audio Gain—Paging/MOH → Paging—EPG 1 (External Pager 1) → Paging—EPG 2 (External Pager 2) 7.2 [5-2] External Pager...

  • Page 317: Tenant-to-tenant Call Block

    17.1.3 Tenant Service [Example of Tenant Configuration] Tenant 1 Tenant 2 Extn. User Extn. User Group 1 Group 5 Extn. User Extn. User Group 2 Group 6 Extn. User Group 3 Extn. User Group 4 Uses Time Table 1 Uses Time Table 2 System Management Each of the following system management items can be assigned to each tenant.

  • Page 318

    17.1.3 Tenant Service [Programming Example: Internal Call Block] Called Party Caller COS 1 COS 2 COS 3 COS 4 COS 5 COS 6 COS 1 COS 2 Block Block COS 3 COS 4 Block Block COS 5 Block Block Block Block COS 6 Block...

  • Page 319

    17.1.3 Tenant Service accessing certain trunk groups, each tenant can be given its own trunk groups which no other tenant can access. [Programming Example: External Call Block] Trunk Trunk Trunk Trunk Trunk Trunk Group 1 Group 2 Group 3 Group 4 Group 5 Group 6 COS 1...

  • Page 320: Timed Reminder

    17.1.4 Timed Reminder PC Programming Manual References 4.4 [2-2] Operator & BGM → PBX Operator—Day, Lunch, Break, Night → BGM and Music on Hold—Music on Hold 4.6 [2-4] Week Table 4.8 [2-5] Holiday Table 4.13 [2-7-2] Class of Service—External Call Block 4.14 [2-7-3] Class of Service—Internal Call Block 5.6 [3-2] Extension Group 5.12 [3-5-1] Incoming Call Distribution Group—Group Settings—Main—...

  • Page 321: Time Service

    17.1.5 Time Service The Alarm Ringing time, the number of alarm repeat times, and Interval time are programmable through system programming. • To use the voice message feature: An extension assigned as a manager can record messages (® 12.1.2 OGM (Outgoing Message)). A different message can be assigned for each time mode (®...

  • Page 322

    17.1.5 Time Service Time Mode Description Condition Switching Automatic The current time mode will switch The current time mode (day/lunch/ automatically to another time mode break/night) and the switching mode at the time programmed in the (automatic/manual) can be switched tenant’s Time Table, and can be manually by an extension assigned switched manually by pressing the...

  • Page 323

    17.1.5 Time Service [Visualization of Time Schedule for Other Tenants] Monday Tuesday 00:00 03:00 06:00 09:00 12:00 15:00 18:00 21:00 00:00 Time Table No. 2 Time Table No. 3 Time Table No. 4 Lunch Night Break Note that time modes can be arranged as they are needed (for example, night mode can occur in the morning and afternoon, if necessary) and not all time modes need to be used in a tenant’s time schedule.

  • Page 324

    17.1.5 Time Service [Programming Example: DIL Table] The DIL Table can be programmed to direct calls to a different destination for each time mode based on the CO line receiving the call. Calls can, for example, be directed to an ICD group during the day mode, or to the Voice Mail (VM) service of a VPS during the lunch and night modes.

  • Page 325

    17.1.5 Time Service Conditions • The start times of the following time modes can be specified through PC programming as well as PT programming. – Day 1 and 2 – Lunch – Night The start and end times of the following break modes can be specified through PC programming only. –...

  • Page 326: Trs (toll Restriction), Trs (toll Restriction)

    17.1.6 TRS (Toll Restriction) Operating Manual References 1.3.66 Time Service 2.1.6 Time Service Mode Control 17.1.6 TRS (Toll Restriction) Description Toll Restriction (TRS) can prohibit extension users from making certain CO line calls, based on the Class of Service (COS) assigned to them. ®...

  • Page 327: Denied Code Tables

    17.1.6 TRS (Toll Restriction) [Flowchart] An extension user tries to make a CO line call. Was the number dialed using System Speed Dialing? Is TRS Override by System Speed Dialing enabled? Checks the TRS level of Checks the TRS level of the extension's COS in the extension's COS for the current time mode.

  • Page 328: Exception Code Tables, Trs Override By System Speed Dialing

    17.1.6 TRS (Toll Restriction) Exception Code Tables Exception Code Tables are preprogrammed lists of leading digits or complete telephone numbers which are checked against every dialed number prohibited by a Denied Code Table. When a user dials a number prohibited by a Denied Code Table, it is compared to at least one Exception Code Table. If the dialed number matches an entry found in the applicable Exception Code Table, the call is permitted.

  • Page 329

    17.1.6 TRS (Toll Restriction) Restricted Allowed Level 3 • • International Calls Boss’s Cellular Phone (Secretary) • • Cellular Phone Calls Long Distance Calls • Local Calls Level 4 • • International Calls Local Calls (Operator) • Cellular Phone Calls •...

  • Page 330

    17.1.6 TRS (Toll Restriction) Denied Code Tables Exception Code Tables Level 1 Not Programmable Not Programmable Level 2 Table for Level 2 Table for Level 2 Level 3 Table for Level 3 Table for Level 3 Level 4 Table for Level 4 Table for Level 4 Level 5 Table for Level 5...

  • Page 331

    17.1.6 TRS (Toll Restriction) Denied Code Tables Exception Code Tables Level 2 Leading number to deny 011xx Leading number for international calls country to be allowed Level 3 1123755 Leading number to deny 1123755xx Number for cellular cellular phone calls phones to be allowed Level 4 Leading number to deny...

  • Page 332

    17.1.6 TRS (Toll Restriction) If ARS is applied to a dialed number, TRS will check the user-dialed number, not the modified number produced by ARS. You do not need to program ARS-modified numbers in any of the TRS Tables. Additionally, when using ARS, TRS will ignore the Host PBX Access code or Special Carrier Access code. •...

  • Page 333

    17.1.6 TRS (Toll Restriction) Feature Manual References 1.1.3 ARS (Automatic Route Selection) 3.1.16 CO Line Access 3.1.21 COS (Class of Service) 16.1.7 Speed Dialing, System 17.1.5 Time Service 21.1 Capacity of System Resources Document Version 2009-12 Feature Manual...

  • Page 334

    17.1.6 TRS (Toll Restriction) Feature Manual Document Version 2009-12...

  • Page 335: Features And Configurations—u

    Section 18 Features and Configurations—U Document Version 2009-12 Feature Manual...

  • Page 336: Upgrading The Software

    Cell Station (CS) software data Flash ROM on the CS Conditions • The software version of the IPCMPR/IPCEMPR card can be confirmed through system programming. Installation Manual References KX-TDE100/KX-TDE200 3.3.1 IPCMPR Card KX-TDE600 3.3.1 IPCEMPR Card PC Programming Manual References 3.2 [1-1] Slot—Summary...

  • Page 337: Features And Configurations—v

    Section 19 Features and Configurations—V Document Version 2009-12 Feature Manual...

  • Page 338: Verification Code Entry

    19.1.1 Verification Code Entry 19.1 V 19.1.1 Verification Code Entry Description An extension user can enter a verification code when calling from his own or any other extension, to change the Toll Restriction (TRS) level (® 17.1.6 TRS (Toll Restriction)) or to identify the call for accounting and billing purposes.

  • Page 339: Virtual Ps

    19.1.2 Virtual PS ® [123] Verification Code COS Number ® 8.3 [6-3] Verification Code— Itemized Billing Code for ARS PC Programming Manual References 4.5 [2-3] Timers & Counters—Miscellaneous— Extension PIN—Lock Counter 4.9 [2-6-1] Numbering Plan—Main—Features— User Remote Operation / Walking COS / Verification Code 6.1 [4-1-1] Wired Extension—Extension Settings—Option 1—...

  • Page 340

    19.1.2 Virtual PS [Example] Telephone Company Outside Caller TIE Line Network PBX-1 PBX-2 TIE Line Dials "201" Virtual PS 1 Virtual PS 2 Extn. 201 Extn. 202 Fwd to outside Fwd to destination destination at other PBX The following features can be accessed using this method: Feature Description &...

  • Page 341: Voice Mail (vm) Group

    A group of SLT ports which use the Voice Mail DTMF Integration features. VM (DTMF) Group A maximum of 2 (for KX-TDE100/KX-TDE200) or 8 (for KX-TDE600) groups can be assigned. A group of DPT ports which use the Voice Mail DPT (Digital) Integration features.

  • Page 342

    19.1.3 Voice Mail (VM) Group [Example] VM (DPT) Group VM (DTMF) Group Floating extn. no. 500 (default) Floating extn. no. 200 Extn.101 Extn.102 Extn.103 Extn.104 Extn.201 Extn.202 Extn.203 Extn.204 Port Port Port Port Port Port Port Port Port Port (DPT [Digital] Integration) (DTMF Integration) VM (DTMF) Group Assignment: The VPS is connected to the SLT ports of the PBX.

  • Page 343

    19.1.3 Voice Mail (VM) Group [Programming Example of VM (DTMF) Group] Extension No. of Floating VM (DTMF) Group Service Port Connected to Extension VPS Port Name Mode Group No. Company C Company D ® 5.22 [3-8-2] VM(DTMF) Group—Group Settings [Programming Example of VM (DPT) Group] VM (DPT) Group No.

  • Page 344: Voice Mail Dpt (digital) Integration

    19.1.4 Voice Mail DPT (Digital) Integration Description A Panasonic VPS that supports DPT (Digital) Integration (e.g., the KX-TVP200) can be connected to this PBX in a tightly integrated fashion. DPT (Digital) Integration features can be used when the VPS is connected through DPT ports of the PBX.

  • Page 345

    19.1.4 Voice Mail DPT (Digital) Integration extension user that there is a message waiting in his mailbox. When the Message button light turns on, pressing the button allows the extension user to play back the messages stored in his mailbox without dialing such as a mailbox.

  • Page 346

    19.1.4 Voice Mail DPT (Digital) Integration [Example] For DIL Calls: Each location number can have its VM trunk group number (message number) and tenant number. [DIL Programming Example] DIL Destination VM Trunk Group Port No. Tenant No. (CO Line No.) Lunch Break Night...

  • Page 347

    19.1.4 Voice Mail DPT (Digital) Integration [Example] For DID Calls: Each location number can have its VM trunk group number (message number) and tenant number. [DID Programming Example] DID Destination VM Trunk Location Tenant DID No. DID Name Group No. Day Lunch Break Night 0001 123-4567...

  • Page 348

    19.1.4 Voice Mail DPT (Digital) Integration Time mode (day/lunch/break/night) of the preprogrammed tenant is applied to the DID destination and company greeting number. CO Line Call CO Line Call 123-4567 123-2468 Sends the following information: · VM Trunk Group: 1 ·...

  • Page 349: Live Call Screening (lcs), Two-way Recording Into The Vps

    This feature may not be supported depending on the software version of the VPS. Conditions [General] • When programming a KX-TVA series VPS, if there is no option to connect to a KX-TDE100/KX-TDE200 PBX, select the KX-TDA100/KX-TDA200 PBX. • Voice Mail (VM) Transfer Button A flexible button can be customized as the Voice Mail (VM) Transfer button with the floating extension number of the VM group as the parameter.

  • Page 350

    19.1.4 Voice Mail DPT (Digital) Integration PC Programming Manual References 4.5 [2-3] Timers & Counters—Dial / IRNA / Recall / Tone— Recall—Transfer Recall 5.18 [3-7-1] VM(DPT) Group—System Settings 5.19 [3-7-2] VM(DPT) Group—Unit Settings 6.1 [4-1-1] Wired Extension—Extension Settings—Option 4 → LCS Recording Mode →...

  • Page 351: Voice Mail Dtmf Integration

    When a caller reaches the VPS, the VPS greets and guides the caller to leave a voice message for a specified mailbox. [Example] The VPS sends the message to the caller, "Thank you for calling Panasonic. Please enter the mailbox number of the person you wish to leave your message for." ¯...

  • Page 352

    19.1.5 Voice Mail DTMF Integration 5.21 [3-8-1] VM(DTMF) Group—System Settings → VM DTMF Command—Recording Message → VM DTMF Command—Listening Message → VM DTMF Command—Switching to AA → VM DTMF Command—Switching to VM Command (Default) Switching to VM Switching to AA Recording message Listening message Note...

  • Page 353

    19.1.5 Voice Mail DTMF Integration Transmitted Command Parameter In AA Service Mode In VM Service Mode Answer by Mailbox Switching to VM command + Recording message command Recording message command (H [H = Mailbox No.]) (#6 + H [H = Mailbox No.]) Switching to AA command (#8) Switching to AA command (#8) None (Default)

  • Page 354

    19.1.5 Voice Mail DTMF Integration [Performance of Pressing the VM Transfer Button and Entering an Extension Number] Transmitted Command In AA Service Mode In VM Service Mode Switching to VM command + Recording Recording message command (H [H = message command (#6 + H [H = Mailbox No.]) Mailbox No.]) [Example] CO Line Call...

  • Page 355

    19.1.5 Voice Mail DTMF Integration [Example] Sent "#6" + " ", "102". Listening message command, mailbox number Switching to VM command Pressing the MESSAGE button VPS (In AA Extn. 102 service mode) Mailbox for Extn. 102 AA Service If the VPS transfers the call using the AA service, the PBX will inform the VPS of the status of the called destination with the preprogrammed DTMF status signal so that the VPS can confirm the status of the extension without listening to the system tones (e.g., ringback tone).

  • Page 356

    VM DTMF Status Signal—FWD to Extension Ringback Tone [Example] An incoming call reaches the VPS. The VPS greets the caller: "Thank you for calling Panasonic. If you know the extension number of the person you wish…". The caller dials the extension number (extn. Transfer 102).

  • Page 357

    19.1.5 Voice Mail DTMF Integration PC Programming Manual References 4.5 [2-3] Timers & Counters—Miscellaneous— Voice Mail (Caller from VM to CO)—On-hook Wait Time 5.12 [3-5-1] Incoming Call Distribution Group—Group Settings—Miscellaneous— Programmed Mailbox No. 5.21 [3-8-1] VM(DTMF) Group—System Settings 5.22 [3-8-2] VM(DTMF) Group—Group Settings 6.1 [4-1-1] Wired Extension—Extension Settings—Option 1—...

  • Page 358

    19.1.5 Voice Mail DTMF Integration Feature Manual Document Version 2009-12...

  • Page 359: Features And Configurations—w

    Section 20 Features and Configurations—W Document Version 2009-12 Feature Manual...

  • Page 360: Walking Cos

    20.1.1 Walking COS 20.1 W 20.1.1 Walking COS Description A user can enter his extension number and extension personal identification number (PIN) (® 5.1.6 Extension PIN (Personal Identification Number)) at another extension, to make the following types of call using his Class of Service, including TRS level, overriding the other extension’s Class of Service.

  • Page 361: Walking Extension

    20.1.2 Walking Extension Feature Manual References 3.1.21 COS (Class of Service) 4.1.8 DISA (Direct Inward System Access) Operating Manual References 1.3.73 Walking COS 20.1.2 Walking Extension Description It is possible for an extension user to trade extension settings with another extension. When Walking Extension is executed, all extension settings (extension number, Class of Service (COS), One-touch Dialing memory, etc.) of the "old"...

  • Page 362: Walking Extension, Enhanced, Service-out Mode, Virtual Locations

    20.1.3 Walking Extension, Enhanced Operating Manual References 1.3.74 Walking Extension 20.1.3 Walking Extension, Enhanced Description It is possible to use the Walking Extension feature with extensions in Service-in (functions normally) and Service-out (cannot make CO line calls or receive calls) modes, allowing extensions and locations (i.e., telephones) to be utilized more efficiently.

  • Page 363: Whisper Ohca

    20.1.4 Whisper OHCA extension needs to be used, the extension can switch locations and service status with an extension on a physical location (i.e., a location with a telephone). [Example] Extension settings can be switched allowing multiple extension users to use the same telephone as follows: Virtual Location...

  • Page 364: Wireless Xdp Parallel Mode

    20.1.5 Wireless XDP Parallel Mode – KX-DT300 series – KX-T7600 series – KX-T7400 series – IP-PT • If the Whisper OHCA feature cannot be used due to COS or telephone type, a call waiting tone will be sent to the called extension. (® 3.1.12 Call Waiting Tone) •...

  • Page 365

    20.1.5 Wireless XDP Parallel Mode [Example of Wireless XDP Parallel Mode, XDP Parallel Mode] Cell Station CSIF Card DHLC Card Extension Card Wireless Phone Wired Telephone (or any SLT) (APT, DPT, SLT) Wireless XDP XDP Parallel Mode Parallel Mode Extn. 102 Extn.

  • Page 366

    20.1.5 Wireless XDP Parallel Mode – Calling Line Identification Presentation (CLIP) Number and CLIP Number Selection (® 3.1.15 CLIP (Calling Line Identification Presentation)) – Calling Line Identification Restriction (CLIR) and Connected Line Identification Restriction (COLR) Settings (® 3.1.15 CLIP (Calling Line Identification Presentation)) –...

  • Page 367

    20.1.5 Wireless XDP Parallel Mode Operating Manual References 1.3.77 Wireless XDP Parallel Mode Document Version 2009-12 Feature Manual...

  • Page 368

    20.1.5 Wireless XDP Parallel Mode Feature Manual Document Version 2009-12...

  • Page 369: Appendix

    Section 21 Appendix Document Version 2009-12 Feature Manual...

  • Page 370: Capacity Of System Resources

    21.1 Capacity of System Resources 21.1 Capacity of System Resources System Item KX-TDE100/KX-TDE200 KX-TDE600 Absent Message—Extension 1 x 16 characters Absent Message—System 8 x 16 characters Call Park Zone Conference 3–8 parties per conference Each shelf: 3–8 parties per (32 parties total)

  • Page 371

    21.1 Capacity of System Resources Item KX-TDE100/KX-TDE200 KX-TDE600 Quick Dialing 8 digits, 4080 entries Redial 32 digits System Speed Dialing 32 digits, 1000 entries/tenant Groups Item KX-TDE100/KX-TDE200 KX-TDE600 Call Pickup Group Idle Extension Hunting Group 64 (16 extensions/group) 128 (16 extensions/group)

  • Page 372

    21.1 Capacity of System Resources Call Log and Message Waiting Item KX-TDE100/KX-TDE200 KX-TDE600 Outgoing Call Log—PT 100 records/extn. 100 records/extn. 1520 records/system 3200 records/system Outgoing Call Log—PS 100 records/extn. 100 records/extn. 640 records/system 2560 records/system Incoming Call Log—PT 100 records/extn.

  • Page 373

    21.1 Capacity of System Resources Item KX-TDE100 KX-TDE200 KX-TDE600 PC Console PC Phone Password Item KX-TDE100/KX-TDE200 KX-TDE600 System Password for Installer 4 – 10 characters System Password for Administrator—for PC 4 – 10 characters Programming System Password for User—for PC 4 –...

  • Page 374: Tones/ring Tones

    21.2 Tones/Ring Tones 21.2 Tones/Ring Tones Tone Patterns (Default) Confirmation Tone 1 Confirmation Tone 2 Confirmation Tone 3 Confirmation Tone 4 Confirmation Tone 5 Dial Tone 1 Dial Tone 2 Dial Tone 3 Dial Tone 4 Busy Tone Reorder Tone Ringback Tone 1 Ringback Tone 2 DND Tone...

  • Page 375

    21.2 Tones/Ring Tones Tone Patterns (Default) 15 s Hold Alarm Tone Call Waiting Tone 1 Call Waiting Tone 2 Ring Tone Patterns (Default)* Single Double Triple S-Double Document Version 2009-12 Feature Manual...

  • Page 376: Supported Management Information Base (mib) Table

    21.3 Supported Management Information Base (MIB) Table 21.3 Supported Management Information Base (MIB) Table System Group (1.3.6.1.2.1.1) Object ID Item Description sysDescr Information of Hardware type and Software version of the Device. sysObjectID Object identifier of this product. sysUpTime Elapsed time since the system was restarted. sysContact Device Administrator.

  • Page 377

    21.3 Supported Management Information Base (MIB) Table Object ID Item Description 2.1.16 ifOutOctets The number of Octets transmitted. 2.1.17 ifOutUcastPkts The number of Unicast Packets which are received from upper protocol. 2.1.18 ifOutNUcastPkts The number of Non Unicast Packets which are received from upper protocol.

  • Page 378

    21.3 Supported Management Information Base (MIB) Table Object ID Item Description ipAddrTable (NA) Management Table of addressing information relevant to this entity’s IP addresses. 20.1 IpAddrEntry (NA) Components of ipAddrTable. 20.1.1 IpAdEntAddr IP Address. 20.1.2 IpAdEntIfindex Index value of the Interface which is assigned to IP address.

  • Page 379

    21.3 Supported Management Information Base (MIB) Table Object ID Item Description tcpAttemptFails The total number of connections error. tcpEstabResets The total number of resets. tcpInSegs The total number of segments received. tcpOutSegs The total number of segments sent. tcpRetransSegs The total number of segments retransmitted. tcpInErrs The total number of segments received in error.

  • Page 380

    21.3 Supported Management Information Base (MIB) Table Object ID Item Description snmpOutNoSuchNames The total number of sent SNMP messages which returned an error of "NoSuchName". snmpOutGenErrs The total number of sent SNMP messages which returned an error of "GenErr". snmpOutGetResponses The total number of GetResponse sent.

  • Page 381: Revision History

    21.4.2 KX-TDE100/KX-TDE200 PMMPR Software File Version 2.01xx 21.4 Revision History 21.4.1 KX-TDE100/KX-TDE200 PMMPR Software File Version 2.0xxx New Contents • 13.1.16 Private Network Features—Centralized Voice Mail PBX Code Method Changed Contents • 4.1.6 DID (Direct Inward Dialing) • 4.1.8 DISA (Direct Inward System Access) •...

  • Page 382: Kx-tde100/kx-tde200 Pmmpr Software File Version 3.0xxx

    21.4.3 KX-TDE100/KX-TDE200 PMMPR Software File Version 3.0xxx 21.4.3 KX-TDE100/KX-TDE200 PMMPR Software File Version 3.0xxx New Contents • 3.1.1 CA (Communication Assistant) • 13.1.15 PRIVATE NETWORK FEATURES – Override using an Itemized Billing Code for ARS – Common Extension Numbering for Multiple PBXs •...

  • Page 383: Kx-tde600 Pgmpr Software File Version 3.0xxx

    21.4.4 KX-TDE600 PGMPR Software File Version 3.0xxx Tone (for Music on Hold) deleted 21.4.4 KX-TDE600 PGMPR Software File Version 3.0xxx New Contents • 3.1.1 CA (Communication Assistant) • 13.1.15 PRIVATE NETWORK FEATURES – Override using an Itemized Billing Code for ARS –...

  • Page 384

    21.4.4 KX-TDE600 PGMPR Software File Version 3.0xxx Feature Manual Document Version 2009-12...

  • Page 385: Index

    Index Document Version 2009-12 Feature Manual...

  • Page 386: Table Of Contents

    Index Call Splitting Call Transfer AA ® Automated Attendant 77, 351 Call Transfer with Announcement Absent Message Call Transfer without Announcement Account Code Entry Call Transfer—QSIG (CT—QSIG) Alarm Information, Local Call Transfer—Screened ® Call Transfer with Alternate Calling—Ring/Voice Announcement Alternate Receiving/Calling Mode (Ring/Voice) Call Transfer—Unscreened ®...

  • Page 387: Table Of Contents

    Index Connected Line Identification Restriction (COLR) Connected Line Identification Restriction (COLR)— EFA ® External Feature Access QSIG Electronic Station Lockout ® Extension Dial Lock Connected Name Identification Presentation (CONP)— Emergency Call QSIG Enhanced Walking Extension Connected Name Identification Restriction (CONR)— Exception Code Tables QSIG Exclusive Call Hold...

  • Page 388: Table Of Contents

    Index Handset/Headset Selection ® Headset Operation Log-in/Log-out Log-in/Log-out Monitor Hands-free Answerback Hands-free Operation Headset Operation Hold Recall Making Calls with an SDN Button Hold Retrieve Deny, Call Manager Features Hold, Call Manual Queue Redirection Hold, Exclusive Call Message Waiting Host PBX Access Code (Access Code to the Telephone Message, Absent Company from a Host PBX) Message, Outgoing (OGM)

  • Page 389: Table Of Contents

    Index Personal Speed Dialing Pickup Dialing ® Hot Line S-CO Line Access Pickup, Group Call 44, 124 Screening, Live Call (LCS) PIN ® Extension Personal Identification Number SDN ® Secondary Directory Number PIN ® Verification Code Personal Identification SDN Direct Dial Number SDN Walking COS PIN Lock, Extension...

  • Page 390: Table Of Contents

    Index Trunk Group Trunk Group Access Two-way Recording into the VPS UCD ® Uniform Call Distribution Unattended Conference Uniform Call Distribution (UCD) Upgrading the Software Verification Code Entry Verification Code Personal Identification Number (PIN) VIP Call Virtual Locations Virtual PS Voice Mail (VM) Group 126, 341 Voice Mail DPT (Digital) Integration...

  • Page 391

    Notes Document Version 2009-12 Feature Manual...

  • Page 392

    Copyright: This material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic System Networks Co., Ltd. © Panasonic System Networks Co., Ltd. 2009...

This manual also for:

Kx-tde600, Kx-tde200, Kx-ncp500, Kx-ncp1000

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