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Panasonic KX-TDE100 Features Manual

Pure ip-pbx telephone systems.
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Panasonic Telephone Systems
KX-TDE100
KX-TDE200
KX-TDE600
Panasonic KX-TDE100, KXTDE100, TDE100, KX-TDE200, KXTDE200, TDE200, KX-TDE600, KXTDE600, TDE600
Thank you for purchasing a Panasonic Pure IP-PBX.
Please read this manual carefully before using this product and save this manual for future use.
KX-TDE100/KX-TDE200: PMMPR Software File Version 2.0100 or later
KX-TDE600: PGMPR Software File Version 2.0000 or later
www.voicesonic.com
Phone 1 877-289-2829
Feature Guide
Pure IP-PBX

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Table of Contents

   Related Manuals for Panasonic KX-TDE100

   Summary of Contents for Panasonic KX-TDE100

  • Page 1 Feature Guide KX-TDE600 Pure IP-PBX Panasonic KX-TDE100, KXTDE100, TDE100, KX-TDE200, KXTDE200, TDE200, KX-TDE600, KXTDE600, TDE600 Thank you for purchasing a Panasonic Pure IP-PBX. Please read this manual carefully before using this product and save this manual for future use. KX-TDE100/KX-TDE200: PMMPR Software File Version 2.0100 or later...
  • Page 2: About The Other Manuals

    About this Feature Guide This Feature Guide is designed to serve as an overall feature reference for the Panasonic Pure IP-PBX. It explains what this PBX can do, and how to obtain the most out of its many features and facilities.
  • Page 3: Safety Notices

    Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC. Declarations of Conformity for the relevant Panasonic products described in this manual are available for download by visiting: www.voicesonic.com...
  • Page 4 Programming Manual. • Some optional service cards, PTs, and features are not available in some areas. Please consult your certified Panasonic dealer for more information. • Product specifications are subject to change without notice. In some cases, additional information, including updates to this and other manuals, is included in the Maintenance Console’s Information before programming.
  • Page 5: Feature Highlights

    SIP Extensions make and receive calls using IP. (® 1.31.2 SIP (Session Initiation Protocol) Extension) IP Softphones This PBX supports the connection of Panasonic IP softphones, providing IP-PT operations and features using software on a PC. Internet Protocol (IP) Related Features...
  • Page 6: Networking Features

    Introduction – SNTP Server: Allows for the PBX to automatically receive and update the time setting using Simple Network Time Protocol (SNTP). (® 2.3.5 Automatic Setup) – DHCP Server: Allows for this PBX to receive IP addresses from a Dynamic Host Configuration Protocol (DHCP) server.
  • Page 7 Introduction Other Useful Features Easy Installation and Setup – With Physical Cards: By simply connecting telephones and outside lines to analogue extension and trunk cards, you can make and receive calls. For digital trunks (e.g., E1, T1, etc.), it may be necessary to first make the required settings and restart the PBX.
  • Page 8: List Of Abbreviations

    List of Abbreviations List of Abbreviations CONP Connected Name Identification Presentation CONR Automated Attendant Connected Name Identification Restriction Automatic Call Distribution Class of Service Automatic Number Identification Calling Party Control Advice of Charge Cell Station Analogue Proprietary Telephone Call Transfer—by ISDN Automatic Route Selection Computer Telephony Integration Background Music...
  • Page 9 List of Abbreviations Off Premise Extension Call Forwarding Primary Directory Number G-CO Group-CO Personal Identification Number PING Packet Internet Groper P-MP Incoming Call Distribution Point-to-multipoint ICMP Internet Control Message Protocol Point-to-Point IP-PT IP Proprietary Telephone Primary Rate Interface IRNA Intercept Routing—No Answer Portable Station ISDN Integrated Services Digital Network...
  • Page 10 List of Abbreviations Trunk Group TRS/Barring Toll Restriction/Call Barring Uniform Call Distribution Voice Mail VoIP Voice over Internet Protocol Virtual Private Network Voice Processing System EXtra Device Port Feature Guide...
  • Page 11: Table Of Contents

    Table of Contents Table of Contents 1 Call Handling Features ................17 Incoming Call Features ....................18 1.1.1 Incoming Trunk Call Features ..................18 1.1.1.1 Incoming Trunk Call Features—SUMMARY ...............18 1.1.1.2 Direct In Line (DIL) ......................22 1.1.1.3 Direct Inward Dialling (DID)/Direct Dialling In (DDI) ............24 1.1.1.4 Multiple Subscriber Number (MSN) Ringing Service ...........27 1.1.1.5...
  • Page 12 Table of Contents 1.5.4.7 Pause Insertion ......................100 1.5.4.8 Host PBX Access Code (Access Code to the Telephone Company from a Host PBX) ..........................101 1.5.4.9 Special Carrier Access Code ..................103 1.5.5 Seizing a Line Features ....................104 1.5.5.1 Seizing a Line Features—SUMMARY ...............104 1.5.5.2 Line Preference—Outgoing ..................105 1.5.5.3...
  • Page 13 Table of Contents 1.13.3 Call Splitting .........................178 1.13.4 Music on Hold .......................179 1.14 Conference Features ....................181 1.14.1 Conference Features ....................181 1.14.1.1 Conference Features—SUMMARY ................181 1.14.1.2 Conference ........................182 1.14.1.3 Privacy Release ......................184 1.15 Paging Features ......................185 1.15.1 Paging ..........................185 1.16 Broadcasting Features ....................188 1.16.1 Broadcasting ........................188 1.17...
  • Page 14 Table of Contents 1.25 Portable Station (PS) Features ..................282 1.25.1 Portable Station (PS) Connection ................282 1.25.2 PS Ring Group ......................284 1.25.3 PS Directory .........................288 1.25.4 PS Feature Buttons ......................289 1.25.5 Wireless XDP Parallel Mode ..................290 1.25.6 Virtual PS ........................293 1.26 Administrative Information Features ................295 1.26.1 Record Log Features ....................295...
  • Page 15 Capacity of System Resources ..................440 Tones/Ring Tones ......................445 3.2.1 Tones/Ring Tones ......................445 Supported Management Information Base (MIB) Table ..........447 Revision History ......................451 3.4.1 KX-TDE100/KX-TDE200 PMMPR Software File Version 2.0xxx .........451 3.4.2 KX-TDE100/KX-TDE200 PMMPR Software File Version 2.01xx .........452 Index......................453 Feature Guide...
  • Page 16 Table of Contents Feature Guide...
  • Page 17: Call Handling Features

    Section 1 Call Handling Features Feature Guide...
  • Page 18: Incoming Call Features

    1.1.1 Incoming Trunk Call Features 1.1 Incoming Call Features 1.1.1 Incoming Trunk Call Features 1.1.1.1 Incoming Trunk Call Features—SUMMARY Description Incoming calls via a trunk (public line) are distributed to their destinations according to one of several distribution methods. Available Networking Type for Each Card Type Each trunk port of an optional trunk card or the IPCMPR/IPCEMPR card can be assigned a networking type: Public, Private, or VPN (Virtual Private Network).
  • Page 19 1.1.1 Incoming Trunk Call Features Networking Type Channel/ Card Type Protocol Type Public (DIL/DID/ Virtual Private Private (TIE) DDI/MSN) Network (VPN) BRI/PRI ü* ü Extension QSIG-Master ü* QSIG-Slave ü* ü*: Enable (default); ü: Enable ® 1.30.1 TIE Line Service ® 1.30.3 Virtual Private Network (VPN) Distribution Method One of the following methods can be assigned to each trunk port: Method...
  • Page 20 1.1.1 Incoming Trunk Call Features Feature Trunk Card Type Channel Type DID/DDI LCOT ü* GCOT ü* ü ü* TIE (E & M) ü* ü ü ü* E & M-C ü* ü E & M-P ü* ü E & M — ü* ü...
  • Page 21 1.1.1 Incoming Trunk Call Features Feature Description & Reference Intercept Routing No Answer (IRNA) If a called party does not answer a call within a preprogrammed time period (Intercept time), it is redirected to the preprogrammed destination. ® 1.1.1.6 Intercept Routing Busy/DND If a called party is busy or in DND mode, the call is redirected to the preprogrammed destination.
  • Page 22: Direct In Line (dil)

    1.1.1 Incoming Trunk Call Features 1.1.1.2 Direct In Line (DIL) Description Provides automatic direction of an incoming trunk call to a preprogrammed destination. Each trunk has a destination for each time mode (day/lunch/break/night). [Method Flowchart] A trunk call is received. Does the call have its CLI* information and is CLI mode enabled for the trunk and the time mode?
  • Page 23 1.1.1 Incoming Trunk Call Features Note Tenant number and VM trunk group number can also be assigned in the DIL table. Tenant number is used to determine the time mode (day/lunch/break/night) for the corresponding trunk. VM trunk group number is used in Voice Mail DPT (Digital) Integration. Explanation: If a trunk call is received from trunk 01;...
  • Page 24: Direct Inward Dialling (did)/direct Dialling In (ddi)

    1.1.1 Incoming Trunk Call Features 1.1.1.3 Direct Inward Dialling (DID)/Direct Dialling In (DDI) Description Provides automatic direction of an incoming call with a DID/DDI number to a preprogrammed destination. Each DID/DDI number has a destination for each time mode (day/lunch/break/night). Incoming calls with DID/DDI numbers that match extension numbers at this PBX will be sent to the corresponding extension.
  • Page 25 1.1.1 Incoming Trunk Call Features Destination Location Name Lunch Lunch 0001 123-4567 John White Enable Disable 0002 123-2468 Tom Smith Enable Disable 0003 123-456 A company Enable Disable ® 12.3 [10-3] DDI / DID Table— DDI / DID Number ® [451] DID Number ®...
  • Page 26 1.1.1 Incoming Trunk Call Features received number matches several entries in the table, the call is directed to the destination of the first matching entry. [Example] If a call is received in Lunch mode; Received Number Destination Explanation 123-4567 Extn. 100 The PBX finds the match in location 0001 in the table after receiving "7".
  • Page 27: Multiple Subscriber Number (msn) Ringing Service

    1.1.1 Incoming Trunk Call Features 1.1.1.4 Multiple Subscriber Number (MSN) Ringing Service Description Provides automatic direction of an incoming ISDN-BRI (Basic Rate Interface) line call with an MSN to a preprogrammed destination. One ISDN-BRI port can support a maximum of 10 MSNs. Each MSN has a destination for each time mode (day/lunch/break/night).
  • Page 28 1.1.1 Incoming Trunk Call Features Destination Location Name Lunch Lunch 123- A Company Enable Disable 4567 123- C Company Enable Disable 2468 Note Tenant number and VM trunk group number can also be assigned in the MSN table. Tenant number is used to determine the time mode (day/lunch/break/night) for the corresponding MSN.
  • Page 29 1.1.1 Incoming Trunk Call Features 12.6 [10-4] MSN Table PT Programming Manual References [421] BRI DIL/DDI/MSN Selection [426] BRI Configuration Feature Guide References 1.1.1.5 Calling Line Identification (CLI) Distribution 2.2.3 Tenant Service 2.2.4 Time Service 3.1 Capacity of System Resources Feature Guide...
  • Page 30: Calling Line Identification (cli) Distribution

    1.1.1 Incoming Trunk Call Features 1.1.1.5 Calling Line Identification (CLI) Distribution Description Directs an incoming trunk call to a preprogrammed destination when the caller’s identification number (e.g., Caller ID) matches the number in the System Speed Dialling Table that is used as the Caller ID Table. Each Caller ID number (telephone number for each System Speed Dialling number) can have its own destination.
  • Page 31 1.1.1 Incoming Trunk Call Features Conditions • Automatic Caller ID Number Modification The Caller ID number is used after modification by the Automatic Caller ID Number Modification. (® 1.18.1 Caller ID) PC Programming Manual References 12.2 [10-2] DIL Table & Port Settings—CLI for DIL— CLI Ring for DIL—Day, Lunch, Break, Night 12.3 [10-3] DDI / DID Table—...
  • Page 32: Intercept Routing

    1.1.1 Incoming Trunk Call Features 1.1.1.6 Intercept Routing Description Provides automatic redirection of incoming trunk and intercom calls. There are three types of Intercept Routing as follows: Feature Description Intercept Routing—No Answer If a called party does not answer a call within a preprogrammed time (IRNA) period (IRNA Timer), the call is redirected to the preprogrammed destination.
  • Page 33 1.1.1 Incoming Trunk Call Features When the original destination is: The Available Intercept Destination is: • The ICD Group Overflow destination assigned to the ICD Group group. (® 1.2.2.6 Overflow Feature) ® 5.13 [3-5-1] Incoming Call Distribution Group— Group Settings—Overflow No Answer— Time out &...
  • Page 34 1.1.1 Incoming Trunk Call Features Programming Example "600" is an example of a <Forward Destination of Virtual PS> Floating Extension No. for the External Pager Ext. No. of the Virtual PS FWD Destination 2001 <Intercept Destination of Virtual PS> Intercept Destination Ext.
  • Page 35 1.1.1 Incoming Trunk Call Features ELCOT/LCOT or T1 (LCOT/GCOT) Card: The incoming trunk call will ring at the original destination while the caller hears a ringback tone. Other Trunk Cards: A busy tone will be sent to the caller. • If the intercept destination cannot receive the call: Intercept Routing—No Answer: Intercept timer will restart at the original destination, until the call is answered.
  • Page 36 1.1.1 Incoming Trunk Call Features PT Programming Manual References [203] Intercept Time [604] Extension Intercept Destination [625] Destination for Overflow Time Expiration Feature Guide References 1.3.1 Call Forwarding (FWD)/Do Not Disturb (DND) Feature Guide...
  • Page 37: Intercept Routing-no Destination

    1.1.1 Incoming Trunk Call Features 1.1.1.7 Intercept Routing—No Destination Description Provides automatic redirection of incoming trunk calls that do not have a destination assigned. The intercept destination is an operator (tenant/PBX). Conditions • Intercept Routing—No Destination on/off The Intercept Routing—No Destination feature can be enabled or disabled through system programming. If disabled, a reorder tone will be sent to the caller.
  • Page 38: Internal Call Features

    1.1.2 Internal Call Features 1.1.2 Internal Call Features 1.1.2.1 Internal Call Features—SUMMARY Description The following types of internal calls are available: Feature Description & Reference Intercom Call A call from one extension to another. ® 1.5.3 Intercom Call Doorphone Call When a call from a doorphone reaches its destination, the recipient can talk to the visitor.
  • Page 39 1.1.2 Internal Call Features PT Programming Manual References [720] Doorphone Call Destination Feature Guide...
  • Page 40: Internal Call Block

    1.1.2 Internal Call Features 1.1.2.2 Internal Call Block Description Internal calls can be restricted on a COS basis. This is done by specifying which COS destinations are blocked for each COS. [Programming Example] Called Party Caller COS 1 COS 2 COS 3 COS 1 COS 2...
  • Page 41 1.1.2 Internal Call Features PC Programming Manual References 4.14 [2-7-3] Class of Service—Internal Call Block— COS Number of the Extension Which Receive the Call from Other Extension 1–64 5.13 [3-5-1] Incoming Call Distribution Group—Group Settings—Main— 6.1 [4-1-1] Wired Extension—Extension Settings—Main— 6.10 [4-2-1] Portable Station—Extension Settings—Main—...
  • Page 42: Incoming Call Indication Features

    1.1.3 Incoming Call Indication Features 1.1.3 Incoming Call Indication Features 1.1.3.1 Incoming Call Indication Features—SUMMARY Description Incoming calls are indicated by various methods as follows: Type Feature Description & Reference Ring Tone Ring Tone Pattern A telephone rings when receiving a call. The ring tone Selection patterns can be changed for each incoming call type.
  • Page 43: Ring Tone Pattern Selection

    1.1.3 Incoming Call Indication Features 1.1.3.2 Ring Tone Pattern Selection Description It is possible to select the type of ring tone pattern that arrives at an extension for each type of incoming call, etc. [Ring Tone Patterns] 1 280 ms* Single Double Triple...
  • Page 44 1.1.3 Incoming Call Indication Features PC Programming Manual References 4.15 [2-8-1] Ring Tone Patterns—Call from CO— Ring Tone Pattern Plan 1–8 4.16 [2-8-2] Ring Tone Patterns—Call from Doorphone— Ring Tone Pattern Plan 1–8 4.17 [2-8-3] Ring Tone Patterns—Call from Others— Extension—Ring Tone Pattern Plan 1–8 4.18 [2-9] System Options—Option 1—...
  • Page 45: Call Waiting

    1.1.3 Incoming Call Indication Features 1.1.3.3 Call Waiting Description Used to inform a busy extension that another incoming call is waiting. The busy extension user can answer the second call by disconnecting the current call or placing it on hold. This feature is also known as Busy Station Signalling (BSS).
  • Page 46 1.1.3 Incoming Call Indication Features Note that the received caller information will not be displayed on telephones or wireless phones connected to SLT ports. PC Programming Manual References 3.26 [1-1] Slot—Card Property - LCO type— Caller ID—Caller ID Signalling 4.9 [2-6-1] Numbering Plan—Main—Features →...
  • Page 47: Receiving Group Features

    1.2.1 Idle Extension Hunting 1.2 Receiving Group Features 1.2.1 Idle Extension Hunting Description If a called extension is busy or in DND mode, Idle Extension Hunting redirects the incoming call to an idle member of the same idle extension hunting group, which can be programmed through system programming. Idle extensions are automatically searched according to a preprogrammed hunting type.
  • Page 48 1.2.1 Idle Extension Hunting Destination Availability VM Group (DTMF/DPT) ü External Pager (TAFAS) ü DISA ü Analogue/ISDN Remote Maintenance ü Idle Line Access no. + Phone no. ü Trunk Group Access no. + Trunk Group no. + Phone no. ü Other PBX Extension (TIE with no PBX Code) ü...
  • Page 49: Incoming Call Distribution Group Features

    1.2.2 Incoming Call Distribution Group Features 1.2.2 Incoming Call Distribution Group Features 1.2.2.1 Incoming Call Distribution Group Features—SUMMARY Description An incoming call distribution group is a group of extensions programmed through system programming. ® 5.14 [3-5-1] Incoming Call Distribution Group—Group Settings—Member List ®...
  • Page 50 1.2.2 Incoming Call Distribution Group Features Calls arriving at incoming call distribution group 1. Overflow Feature a) Sends a busy tone (Busy on Busy), or b) Redirects to the overflow destination. Queuing Feature Five calls are waiting in a queue. Manual Queue Redirection The longest waiting call in a queue can be redirected to the overflow...
  • Page 51 1.2.2 Incoming Call Distribution Group Features A call is redirected to a preprogrammed destination when it cannot be answered or queued (Intercept Routing—Overflow in an Incoming Call Distribution Group). It is also possible to send a busy tone (Busy on Busy) or disconnect the line. Incoming Call Distribution Group Controlling Feature Feature Description &...
  • Page 52 1.2.2 Incoming Call Distribution Group Features The FWD feature can be assigned on an incoming call distribution group basis. • COS for Incoming Call Distribution Groups Each incoming call distribution group is assigned a COS number. Group FWD to an outside party can be enabled or disabled for each COS.
  • Page 53: Group Call Distribution

    1.2.2 Incoming Call Distribution Group Features 1.2.2.2 Group Call Distribution Description Incoming calls directed to an incoming call distribution group are distributed to the member extensions using the selected distribution method until a preprogrammed number of extensions (agents) are busy with calls. When incoming calls exceed the number of available extensions, calls enter a queue (®...
  • Page 54 1.2.2 Incoming Call Distribution Group Features When there are no available extensions in an incoming call distribution group, the group members can receive the Call Waiting tone. To use this feature: • Select the Group Call Waiting mode through system programming. This determines the distribution method for waiting calls.
  • Page 55 1.2.2 Incoming Call Distribution Group Features Note In method b), if an extension has one or more ICD Group buttons for an incoming call distribution group and all the ICD Group buttons on the extension are occupied, the Group Call Waiting feature for the group will not work at the extension.
  • Page 56 1.2.2 Incoming Call Distribution Group Features PT Programming Manual References [621] Incoming Call Distribution Group Delayed Ringing [624] Incoming Call Distribution Group Distribution Method [632] Maximum Number of Agents Feature Guide...
  • Page 57: Outside Destinations In Incoming Call Distribution Group

    1.2.2 Incoming Call Distribution Group Features 1.2.2.3 Outside Destinations in Incoming Call Distribution Group Description Up to 4 outside parties or destinations at another PBX can be assigned as members of an Incoming Call Distribution (ICD) Group, using the following method: A virtual PS is registered as a member of the ICD Group. Then, the telephone number of the outside destination is specified as the FWD—All Calls destination.
  • Page 58 1.2.2 Incoming Call Distribution Group Features – FWD to trunk is allowed through COS programming for the virtual PSs. – The distribution method for the ICD Group is set to Ring. (® 1.2.2.2 Group Call Distribution) • Up to 4 virtual PSs can be assigned to a single ICD Group. If more than 4 are assigned, the 4 virtual PSs with the lowest member numbers are available.
  • Page 59: Queuing Feature

    1.2.2 Incoming Call Distribution Group Features 1.2.2.4 Queuing Feature Description When a preprogrammed number of extensions in an incoming call distribution group are busy, additional incoming calls can wait in a queue. The number of calls which can wait in the queue is programmable. While calls are waiting in the queue, the calls are handled by the Queuing Time Table, which can be assigned for each time mode (day/lunch/break/night) (®...
  • Page 60 30 the overflow We are sorry to Thank you for seconds. destination. keep you holding. calling Panasonic. The department The department you is still busy. We are calling is busy. are transferring Please hold the line. you to the We will answer your operator.
  • Page 61 1.2.2 Incoming Call Distribution Group Features 6.13 [4-2-3] Portable Station—Flexible Button → Type → Ext. No. / Floating Ext. No. (for Hurry-up) 6.17 [4-3] DSS Console → Type → Ext. No. / Floating Ext. No. (for Hurry-up) PT Programming Manual References [628] Queuing Call Capacity [629] Queuing Hurry-up Level [630] Queuing Time Table...
  • Page 62: Vip Call

    1.2.2 Incoming Call Distribution Group Features 1.2.2.5 VIP Call Description It is possible to assign a priority to incoming call distribution groups. If an extension belongs to multiple groups and the extension becomes idle, queuing calls in the groups will be distributed to the extension in priority order. Each incoming call distribution group can enable or disable the VIP Call mode.
  • Page 63: Overflow Feature

    1.2.2 Incoming Call Distribution Group Features 1.2.2.6 Overflow Feature Description When waiting calls exceed the waiting queue capacity, they may be redirected to a preprogrammed destination or a busy tone may be sent to the callers by the following features: Intercept Routing—Overflow in an Incoming Call Distribution Group Busy on Busy Intercept Routing—Overflow in an Incoming Call Distribution Group...
  • Page 64: Busy On Busy

    1.2.2 Incoming Call Distribution Group Features The Busy on Busy feature works when the destination for the Intercept Routing—Overflow in an Incoming Call Distribution Group feature is not assigned in one of the following conditions: There is no space in the Waiting queue. The Queuing Time Table is not assigned and there are no extensions logged-in.
  • Page 65: Log-in/log-out

    1.2.2 Incoming Call Distribution Group Features 1.2.2.7 Log-in/Log-out Description Members of an incoming call distribution group can join (Log-in) or leave (Log-out) the group manually. They can leave the group temporarily when they are away from their desks, to prevent calls being sent to their extensions.
  • Page 66: Automatic Log-out

    1.2.2 Incoming Call Distribution Group Features Light Pattern Parameter Usage Red on (All) Used to log in to or out of all After Log-out After Log-in incoming call distribution groups Operation Operation to which the extension user belongs. • If an ICD Group button is assigned, it also shows the log-in/log-out status of the corresponding group. The light pattern is the same as the Log-in/Log-out button that includes the group number.
  • Page 67 1.2.2 Incoming Call Distribution Group Features → No. of Unanswered Calls for Automatic Log-out → Last Extension Log-out 5.16 [3-5-3] Incoming Call Distribution Group—Miscellaneous— Options—Wrap-up Timer based on 5.14 [3-5-1] Incoming Call Distribution Group—Group Settings—Member List— Wrap-up Timer 6.1 [4-1-1] Wired Extension—Extension Settings—Option 8— Wrap-up Timer 6.5 [4-1-4] Wired Extension—Flexible Button →...
  • Page 68: Supervisory Feature

    1.2.2 Incoming Call Distribution Group Features 1.2.2.8 Supervisory Feature Description An extension preprogrammed as a supervisor (supervisor extension) can monitor and control each member’s status within the incoming call distribution group using a 6-line display PT. Feature Description Incoming Call Queue Monitor The supervisor extension can monitor the status of an incoming call distribution group with the display.
  • Page 69 1.2.2 Incoming Call Distribution Group Features One supervisor extension can be assigned for each incoming call distribution group, but it need not belong to the group. One extension can be the supervisor extension of more than one incoming call distribution group. •...
  • Page 70: Call Distribution Port Group

    1.2.3 Call Distribution Port Group 1.2.3 Call Distribution Port Group Description When using the Virtual 16-Channel VoIP Gateway Card (V-IPGW16) to receive calls, it is possible to set which virtual port receives each call depending on the telephone number of the called party. By assigning each port to a Call Distribution Port Group (CDPG), it is possible to select which group receives each call.
  • Page 71 If all the ports belonging to CDPG 1 are busy, the call is rerouted to the lowest-numbered available port belonging to CDPG 4, which is set as the second priority for this leading number. Installation Manual References KX-TDE100/KX-TDE200 3.4.1 Virtual Cards KX-TDE600 3.4.1 Virtual Cards...
  • Page 72: Call Forwarding (fwd)/do Not Disturb (dnd) Features

    1.3.1 Call Forwarding (FWD)/Do Not Disturb (DND) 1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features 1.3.1 Call Forwarding (FWD)/Do Not Disturb (DND) 1.3.1.1 Call Forwarding (FWD)/Do Not Disturb (DND)—SUMMARY Description When an extension user cannot answer calls (e.g., he is busy, or not at his desk), it is possible to forward or refuse calls using the following features: Call Forwarding (FWD) Do Not Disturb (DND)
  • Page 73: Call Forwarding (fwd)

    1.3.1 Call Forwarding (FWD)/Do Not Disturb (DND) 1.3.1.2 Call Forwarding (FWD) Description Extensions and incoming call distribution groups can forward their calls to preset destinations. There are several different types of forwarding, and the circumstances under which the calls are forwarded for each type differ as follows: Type Circumstance...
  • Page 74 1.3.1 Call Forwarding (FWD)/Do Not Disturb (DND) [Available Destinations] Condition for Original Extension/ Destination Availability Incoming Call Distribution Group Wired Extension (PT/SLT/SIP Extension/ISDN ü Only available when FWD to Extension/T1-OPX) extension is allowed through COS programming. ü Incoming Call Distribution Group ü...
  • Page 75 1.3.1 Call Forwarding (FWD)/Do Not Disturb (DND) – Incoming Call Distribution Group—Overflow Incoming call Original destination In the above illustration, forwarding stops at extension E. However, forwarding can go farther in the following cases: – If a destination extension rings, and then the call is redirected to the forward destination by the FWD —No Answer or Busy/No Answer feature.
  • Page 76 1.3.1 Call Forwarding (FWD)/Do Not Disturb (DND) [Follow Me] • This feature is only available when the original extension has set "Remote Operation by Other Extension" to "Allow" through COS programming. PC Programming Manual References 4.9 [2-6-1] Numbering Plan—Main—Features— FWD No Answer Timer Set 4.12 [2-7-1] Class of Service—COS Settings →CO &...
  • Page 77: Do Not Disturb (dnd)

    1.3.1 Call Forwarding (FWD)/Do Not Disturb (DND) 1.3.1.3 Do Not Disturb (DND) Description An extension user can make use of the DND feature. If this feature is set, calls will not arrive at the extension, but will arrive at another extension using the Idle Extension Hunting feature (® 1.2.1 Idle Extension Hunting) or the Intercept Routing—Busy/DND feature (®...
  • Page 78 1.3.1 Call Forwarding (FWD)/Do Not Disturb (DND) User Manual References 1.2.4 When the Dialled Line is Busy or There is No Answer 1.8.2 Refusing Incoming Calls (Do Not Disturb [DND]) Feature Guide...
  • Page 79: Fwd/dnd Button, Group Fwd Button

    1.3.1 Call Forwarding (FWD)/Do Not Disturb (DND) 1.3.1.4 FWD/DND Button, Group FWD Button Description The FWD/DND fixed button, or a customised flexible button, can display the FWD/DND setting status of the extension. Using this button, the FWD status and DND status of the extension can be temporarily set or cancelled without clearing FWD destination settings.
  • Page 80 1.3.1 Call Forwarding (FWD)/Do Not Disturb (DND) The FWD/DND status for trunk calls to that extension can be switched temporarily without clearing the FWD destination. During setting, the LED of the button shows the current trunk call FWD/DND status. The forwarding type and destination for trunk calls can also be set.
  • Page 81 1.3.1 Call Forwarding (FWD)/Do Not Disturb (DND) → Type → Ext. No. / Floating Ext. No. (for Group Fwd (Both)) → Ext. No. / Floating Ext. No. (for Group Fwd (External)) → Ext. No. / Floating Ext. No. (for Group Fwd (Internal)) 6.10 [4-2-1] Portable Station—Extension Settings—FWD / DND Reference 6.13 [4-2-3] Portable Station—Flexible Button →...
  • Page 82: Answering Features

    1.4.1 Answering Features 1.4 Answering Features 1.4.1 Answering Features 1.4.1.1 Answering Features—SUMMARY Description An extension user can answer incoming calls by the following methods: Destination Feature Description & Reference At the own Line Preference— A user can select the line seized when going off-hook. extension (PT only) Incoming ®...
  • Page 83: Line Preference-incoming

    1.4.1 Answering Features 1.4.1.2 Line Preference—Incoming Description A PT user can select the method used to answer incoming calls from the following three line preferences: Each of these line preferences can be assigned on each extension through personal programming (Preferred Line Assignment—Incoming).
  • Page 84: Call Pickup

    1.4.1 Answering Features 1.4.1.3 Call Pickup Description An extension user can answer a call ringing at any other extension. The following types are available: Type Picking up Call Type Directed A specified extension’s call. Group A call within a specified call pickup group. Call Pickup Deny: Preventing other extensions from picking up calls ringing at your extension is also possible.
  • Page 85 1.4.1 Answering Features → Directed Call Pickup → Call Pickup Deny Set / Cancel 4.12 [2-7-1] Class of Service—COS Settings—Extension Feature— Call Pickup by DSS 4.18 [2-9] System Options—Option 4 → DSS Key—DSS key mode for Incoming Call → DSS Key—Call Pick-up by DSS key for Direct Incoming Call →...
  • Page 86: Hands-free Answerback

    1.4.1 Answering Features 1.4.1.4 Hands-free Answerback Description A PT user with a speakerphone can talk to a caller without lifting the handset. If the user receives a call while in Hands-free Answerback mode, a hands-free conversation is established using one of the following methods: Type Answering Method Intercom Call...
  • Page 87 1.4.1 Answering Features User Manual References 1.3.2 Answering Hands-free (Hands-free Answerback) Feature Guide...
  • Page 88: Making Call Features

    1.5.1 Predialling 1.5 Making Call Features 1.5.1 Predialling Description A display PT user can check and correct the entered number before it is dialled, while on-hook. The call will be initiated after going off-hook. Conditions • Storing the Predialled Number in the Personal Speed Dialling The predialled number can be stored in the Personal Speed Dialling by pressing the AUTO DIAL/STORE button.
  • Page 89: Automatic Extension Release

    1.5.2 Automatic Extension Release 1.5.2 Automatic Extension Release Description After going off-hook, if an extension user fails to dial any digits within a preprogrammed time period, the user will hear a reorder tone. This operation applies to intercom calls only. This feature is also known as Automatic Station Release.
  • Page 90: Intercom Call

    1.5.3 Intercom Call 1.5.3 Intercom Call Description An extension user can call another extension user. Conditions • Extension Number/Name Assignment Extension numbers and names are assigned to all extensions. The assigned number and name are shown on display PTs during intercom calls. •...
  • Page 91 1.5.3 Intercom Call PT Programming Manual References [003] Extension Number [004] Extension Name Feature Guide References 1.20.2 Flexible Buttons User Manual References 1.2.1 Basic Calling 1.2.6 Alternating the Calling Method (Alternate Calling—Ring/Voice) 1.13.2 Using the Directories 3.1.2 Settings on the Programming Mode Feature Guide...
  • Page 92: Trunk Call Features

    1.5.4 Trunk Call Features 1.5.4 Trunk Call Features 1.5.4.1 Trunk Call Features—SUMMARY Description An extension user can use the following features when making a trunk call: Feature Description & Reference Emergency Call A user can dial the preprogrammed emergency numbers regardless of the restrictions imposed on the extension.
  • Page 93: Emergency Call

    1.5.4 Trunk Call Features 1.5.4.2 Emergency Call Description An extension user can dial the preprogrammed emergency numbers after seizing a trunk regardless of the restrictions imposed on the extension. Conditions • A specified number of emergency numbers can be stored (some may have default values). •...
  • Page 94: Account Code Entry

    1.5.4 Trunk Call Features 1.5.4.3 Account Code Entry Description An account code is used to identify outgoing trunk calls for accounting and billing purposes. The account code is appended to the SMDR call record. If, for example, a firm uses an account code for each client, the firm can determine what calls were made for the client, and can submit a bill to the client according to the client’s account code on the SMDR call record.
  • Page 95 1.5.4 Trunk Call Features User Manual References 1.2.1 Basic Calling Feature Guide...
  • Page 96: Dial Type Selection

    1.5.4 Trunk Call Features 1.5.4.4 Dial Type Selection Description The dialling mode (rotary or tone) can be selected for each analogue trunk through system programming regardless of the originating extension (under contract with the telephone company). There are the following modes: Mode Description DTMF (Dual Tone...
  • Page 97 1.5.4 Trunk Call Features PT Programming Manual References [410] LCOT Dialling Mode [411] LCOT Pulse Rate [412] LCOT DTMF Minimum Duration Feature Guide...
  • Page 98: Reverse Circuit

    1.5.4 Trunk Call Features 1.5.4.5 Reverse Circuit Description A circuit in the PBX can detect the reverse signal from the telephone company when an extension user tries to make a trunk call. This detects the start (a called party goes off-hook) and end (the called party goes on-hook) of an outgoing trunk call.
  • Page 99: Trunk Busy Out

    1.5.4 Trunk Call Features 1.5.4.6 Trunk Busy Out Description The PBX can monitor the loop current sent through analogue trunks, preventing users from seizing trunks where a loop current is not detected. When loop currents are not detected, trunks are set to Busy Out status, and become unable to make or receive calls.
  • Page 100: Pause Insertion

    1.5.4 Trunk Call Features 1.5.4.7 Pause Insertion Description Pressing a PAUSE button inserts a preprogrammed Pause time between digits of a user-dialled number before the number is dialled out, allowing certain numbers separated with a pause to be used to access certain features (e.g., access codes, seizing idles lines, etc.).
  • Page 101: Host Pbx Access Code (access Code To The Telephone Company From A Host Pbx)

    1.5.4 Trunk Call Features 1.5.4.8 Host PBX Access Code (Access Code to the Telephone Company from a Host PBX) Description This PBX can be installed behind an existing PBX (host PBX) by connecting the extension ports of the host PBX to the trunk ports of this PBX (behind PBX). A Host PBX Access code is required for the behind PBX to access the telephone company (e.g., to make outside calls) through the host PBX.
  • Page 102 1.5.4 Trunk Call Features TRS/Barring checks only the dialled telephone number excluding the Host PBX Access code when accessing the telephone company through the host PBX. (® 1.9.1 Toll Restriction (TRS)/Call Barring (Barring)) • A pause is not automatically inserted between the user-dialled access code and the subsequent digits when the ARS mode is enabled.
  • Page 103: Special Carrier Access Code

    1.5.4 Trunk Call Features 1.5.4.9 Special Carrier Access Code Description If the PBX has access to multiple telephone companies, a Special Carrier Access code assigned through system programming is required every time a trunk call is made without using ARS. A preprogrammed Pause time will be automatically inserted between the user-dialled Special Carrier Access code and the subsequent digits.
  • Page 104: Seizing A Line Features

    1.5.5 Seizing a Line Features 1.5.5 Seizing a Line Features 1.5.5.1 Seizing a Line Features—SUMMARY Description An extension user can select the line seized for making calls by the following methods: Feature Description & Reference Line Preference—Outgoing A user can select the line to be seized when going off-hook. ®...
  • Page 105: Line Preference-outgoing

    1.5.5 Seizing a Line Features 1.5.5.2 Line Preference—Outgoing Description Through personal programming (Preferred Line Assignment-Outgoing), PT users can select the outgoing line they prefer to originate calls on when going off-hook, from the following line preferences: Line Preference Description ICM/PDN When an extension user goes off-hook, an extension line is selected automatically.
  • Page 106: Trunk Access

    1.5.5 Seizing a Line Features 1.5.5.3 Trunk Access Description The following methods can be used to access a trunk: Method Description Accessing method Idle Line Access (Local Selects an idle trunk automatically Dial the Idle Line Access number, or Access) from the assigned trunk groups.
  • Page 107 1.5.5 Seizing a Line Features PC Programming Manual References 3.21 [1-1] Slot—Port Property - Extension Port— Connection 3.27 [1-1] Slot—Port Property - LCO Port— Connection 3.30 [1-1] Slot—Port Property - BRI Port— Connection 3.32 [1-1] Slot—Port Property - PRI Port— Connection 3.35 [1-1] Slot—Port Property - T1 Port—...
  • Page 108: Memory Dialling Features

    1.6.1 Memory Dialling Features 1.6 Memory Dialling Features 1.6.1 Memory Dialling Features 1.6.1.1 Memory Dialling Features—SUMMARY Description An extension user can store frequently dialled numbers in the PBX extension data and/or the PBX system data. A stored number is dialled automatically with a simple operation. Features Feature Storing Method &...
  • Page 109 1.6.1 Memory Dialling Features Feature Storing Method & Reference Incoming Call Log Incoming call information is automatically stored. ® 1.18.2 Incoming Call Log Valid Input Input Display while Entering Description 0–9/ /# 0–9/ /# Store the digits and #. PAUSE (Pause) Store a pause by pressing the PAUSE button.
  • Page 110: One-touch Dialling

    1.6.1 Memory Dialling Features 1.6.1.2 One-touch Dialling Description A PT user can access a person or feature by pressing a single button. This is activated by storing the number (e.g., extension number, telephone number, or feature number) in a One-touch Dialling button. Conditions •...
  • Page 111: Kx-t7710 One-touch Dialling

    1.6.1 Memory Dialling Features 1.6.1.3 KX-T7710 One-touch Dialling Description The Message button and One-touch buttons on all KX-T7710 telephones connected to the PBX can be customised at once through system programming. The same extension number, telephone number, or feature number will be assigned to the same buttons on each KX-T7710, useful for hotel room extensions or similar applications.
  • Page 112: Last Number Redial

    1.6.1 Memory Dialling Features 1.6.1.4 Last Number Redial Description Every extension automatically saves recently dialled external telephone numbers to allow the same number to be dialled again easily. Automatic Redial: If Last Number Redial is performed in hands-free mode and the called party is busy, redialling will be automatically retried a preprogrammed number of times at preprogrammed intervals.
  • Page 113 1.6.1 Memory Dialling Features PT Programming Manual References [205] Automatic Redial Repeat Times [206] Automatic Redial Interval Feature Guide References 3.1 Capacity of System Resources User Manual References 1.2.3 Redial 1.13.1 Using the Call Log Feature Guide...
  • Page 114: Speed Dialling-personal/system

    1.6.1 Memory Dialling Features 1.6.1.5 Speed Dialling—Personal/System Description An extension user can make calls using abbreviated dialling for frequently dialled numbers which are stored in the PBX extension data, or the PBX system data. Personal Speed Dialling is also known as Station Speed Dialling. Conditions [General] •...
  • Page 115 1.6.1 Memory Dialling Features User Manual References 1.2.2 Easy Dialling 1.13.1 Using the Call Log 1.13.2 Using the Directories 3.1.2 Settings on the Programming Mode 3.3 Customising Your System (System Programming) Feature Guide...
  • Page 116: Quick Dialling

    1.6.1 Memory Dialling Features 1.6.1.6 Quick Dialling Description An extension user can access an extension or feature by simply dialling a 1-4 or 1-8 digit Quick Dialling number. Conditions • Quick Dialling is convenient in cases such as the following: –...
  • Page 117: Hot Line

    1.6.1 Memory Dialling Features 1.6.1.7 Hot Line Description An extension user can set his extension to automatically dial a preprogrammed telephone or extension number whenever he goes off-hook. This feature is also known as Pickup Dialling. If the Hot Line feature is set, a dial tone is generated for a specified Waiting time assigned through system programming when the user goes off-hook.
  • Page 118: Primary Directory Number (pdn)/secondary Directory Number (sdn) Features

    1.7.1 Primary Directory Number (PDN)/Secondary Directory Number (SDN) Extension 1.7 Primary Directory Number (PDN)/Secondary Directory Number (SDN) Features 1.7.1 Primary Directory Number (PDN)/Secondary Directory Number (SDN) Extension Description Primary Directory Number (PDN) buttons and Secondary Directory Number (SDN) buttons are ideal for use between bosses and secretaries.
  • Page 119 1.7.1 Primary Directory Number (PDN)/Secondary Directory Number (SDN) Extension Light Pattern PDN Button Status SDN Button Status Green on The extension is on a call using the PDN The extension is on a call using the SDN button. button. Slow green A call is on hold using the PDN button.
  • Page 120 1.7.1 Primary Directory Number (PDN)/Secondary Directory Number (SDN) Extension A Call From 111-1111 Arrives at Ext. 101 Extn. 101 (Boss) Extn. 102 (Boss) Extn. 103 (Secretary) PDN buttons SDN buttons PDN buttons SDN buttons PDN buttons SDN buttons (Off) (Off) (Off) (Off) (Off)
  • Page 121 1.7.1 Primary Directory Number (PDN)/Secondary Directory Number (SDN) Extension A Call From 333-3333 Arrives at Ext. 102 Extn. 101 (Boss) Extn. 102 (Boss) Extn. 103 (Secretary) PDN buttons SDN buttons PDN buttons SDN buttons PDN buttons SDN buttons (Off) (Off) (Off) (Off) (Off)
  • Page 122: Delayed Ringing

    1.7.1 Primary Directory Number (PDN)/Secondary Directory Number (SDN) Extension • If none of an extension’s PDN buttons are idle, DSS buttons of other extensions registered to the PDN extension will turn on red. • Ring Tone Pattern Through system programming, each extension can set ring tone patterns for PDN buttons. Ring tone patterns can be assigned separately for each SDN button.
  • Page 123 1.7.1 Primary Directory Number (PDN)/Secondary Directory Number (SDN) Extension → Type → Parameter Selection (for SDN) → Ext. No. / Floating Ext. No. (for SDN) 6.17 [4-3] DSS Console → Type → Parameter Selection (for SDN) → Ext. No. / Floating Ext. No. (for SDN) →...
  • Page 124: Busy Line/busy Party Features

    1.8.1 Automatic Callback Busy (Camp-on) 1.8 Busy Line/Busy Party Features 1.8.1 Automatic Callback Busy (Camp-on) Description If the destination or line is busy when a call is made, an extension user can set the Automatic Callback Busy feature. The PBX will monitor the status of the destination or trunk and, when it becomes available, will send a callback ringing to the calling extension to inform the user.
  • Page 125: Executive Busy Override

    1.8.2 Executive Busy Override 1.8.2 Executive Busy Override Description Allows an extension user to interrupt an existing call to establish a three-party conference call. Executive Busy Override Deny: It is possible for extension users to prevent their calls from being intercepted by another extension user. Conditions •...
  • Page 126: Call Monitor

    1.8.3 Call Monitor 1.8.3 Call Monitor Description Allows an extension user to listen to a busy extension user’s existing conversation. The user can hear the conversation, but the user’s voice is not heard. If desired, interrupting the call to establish a three-party conference call is available.
  • Page 127 1.8.3 Call Monitor User Manual References 1.2.4 When the Dialled Line is Busy or There is No Answer Feature Guide...
  • Page 128: Second Call Notification To Busy Extension

    1.8.4 Second Call Notification to Busy Extension 1.8.4 Second Call Notification to Busy Extension 1.8.4.1 Second Call Notification to Busy Extension—SUMMARY Description When attempting to call a busy extension (ringing or having a conversation), an extension user can send a Call Waiting indication to the busy extension (Call Waiting).
  • Page 129 1.8.4 Second Call Notification to Busy Extension Feature Guide References 1.1.3.3 Call Waiting User Manual References 1.2.4 When the Dialled Line is Busy or There is No Answer 1.8.3 Receiving Call Waiting (Call Waiting/Off-hook Call Announcement [OHCA]/Whisper OHCA) Feature Guide...
  • Page 130: Call Waiting Tone

    1.8.4 Second Call Notification to Busy Extension 1.8.4.2 Call Waiting Tone Description When an extension user attempts to call a busy extension (ringing or having a conversation), the Call Waiting tone can be sent to the called extension to let him know another call is waiting. Conditions •...
  • Page 131: Off-hook Call Announcement (ohca)

    1.8.4 Second Call Notification to Busy Extension 1.8.4.3 Off-hook Call Announcement (OHCA) Description An extension user can talk with a busy extension through the built-in speaker and microphone of the called party’s PT. If the existing call is using a handset, a second conversation is made using the speakerphone and microphone so that the called extension can talk to both parties.
  • Page 132: Whisper Ohca

    1.8.4 Second Call Notification to Busy Extension 1.8.4.4 Whisper OHCA Description An extension user can send a spoken message to a busy extension that will be heard directly by only the called extension user, through the handset, without interrupting the ongoing conversation. The caller cannot hear the ongoing conversation or the called extension user’s reply, unless the called extension user puts the current party on hold and switches to the waiting caller.
  • Page 133: Toll Restriction (trs)/call Barring (barring) Features

    1.9.1 Toll Restriction (TRS)/Call Barring (Barring) 1.9 Toll Restriction (TRS)/Call Barring (Barring) Features 1.9.1 Toll Restriction (TRS)/Call Barring (Barring) Description TRS/Barring can prohibit an extension user from making certain trunk calls by COS programming. It is applied when the user goes off-hook, a trunk is seized and then a dialled number is sent to the trunk. Each COS is programmed to have a TRS/Barring level for each time mode (day/lunch/break/night).
  • Page 134 1.9.1 Toll Restriction (TRS)/Call Barring (Barring) Denied Code Tables Exception Code Tables Level 5 Tables for Levels 2 through 5 Tables for Levels 5 through 6 Level 6 Tables for Levels 2 through 6 Table for Level 6 Level 7 Not Programmable Not Programmable ®...
  • Page 135 1.9.1 Toll Restriction (TRS)/Call Barring (Barring) Level for Time Mode Level for System Speed COS No. Dialling Lunch Break Night ® 4.12 [2-7-1] Class of Service—COS Settings—TRS— TRS Level—Day, Lunch, Break, Night ® [501] TRS/Barring Level ® 9.5 [7-5] Miscellaneous— TRS Override by System Speed Dialling ®...
  • Page 136 1.9.1 Toll Restriction (TRS)/Call Barring (Barring) [Flowchart] An extension user makes a trunk call. Is the call made by System Speed Dialling ? Is TRS/Barring Override by System Speed Dialling enabled? Checks the TRS/Barring Checks the TRS/Barring level for level for System Speed the time mode of the Dialling of the extension's COS.
  • Page 137 1.9.1 Toll Restriction (TRS)/Call Barring (Barring) Denied Code Tables Exception Code Tables Level 3 Table for Level 3 Table for Level 3 Level 4 Table for Level 4 Table for Level 4 Level 5 Table for Level 5 Table for Level 5 Level 6 Table for Level 6 Table for Level 6...
  • Page 138 1.9.1 Toll Restriction (TRS)/Call Barring (Barring) Denied Code Tables Exception Code Tables Long distance numbers for Leading number to deny both cities to be allowed, and Level 4 international and long distance leading number of cellular calls phones Conditions CAUTION The software contained in the TRS/Barring feature to allow user access to the network must be upgraded to recognise newly established network area codes and exchange codes as they are placed into service.
  • Page 139 1.9.1 Toll Restriction (TRS)/Call Barring (Barring) If ARS is applied to a dialled number, TRS/Barring will check the user-dialled number (not the modified number by ARS). In this case, a Host PBX Access code and/or a Special Carrier Access code will not be checked.
  • Page 140 1.9.1 Toll Restriction (TRS)/Call Barring (Barring) [602] Class of Service Feature Guide References 1.5.5.3 Trunk Access 1.6.1.5 Speed Dialling—Personal/System 1.9.3 Extension Dial Lock 1.10.1 Automatic Route Selection (ARS) 2.2.1 Class of Service (COS) 2.2.4 Time Service 3.1 Capacity of System Resources Feature Guide...
  • Page 141: Budget Management

    1.9.2 Budget Management 1.9.2 Budget Management Description Limits the telephone usage to a preprogrammed budget on an extension basis. If the amount of the call charge reaches the limit, an extension user cannot make further trunk calls. An extension assigned as the manager may increase the limit or clear the amount of the call charge.
  • Page 142: Extension Dial Lock

    1.9.3 Extension Dial Lock 1.9.3 Extension Dial Lock Description An extension user can change the TRS/Barring level of the telephone (® 1.9.1 Toll Restriction (TRS)/Call Barring (Barring)) so that other users cannot make inappropriate trunk calls. An extension personal identification number (PIN) is used to unlock the telephone (® 1.28.1 Extension Personal Identification Number (PIN)).
  • Page 143: Dial Tone Transfer

    1.9.4 Dial Tone Transfer 1.9.4 Dial Tone Transfer Description An extension assigned as the manager can change the TRS/Barring level (® 1.9.1 Toll Restriction (TRS)/Call Barring (Barring)) for an extension user temporarily. After that, the extension user can make his call. [Example] An extension user can call a manager to release the restriction on outgoing calls (e.g., international calls).
  • Page 144: Walking Cos

    1.9.5 Walking COS 1.9.5 Walking COS Description A user can enter his extension number and extension personal identification number (PIN) (® 1.28.1 Extension Personal Identification Number (PIN)) at another extension, to make the following types of call using his Class of Service, including TRS level, overriding the other extension’s Class of Service.
  • Page 145 1.9.5 Walking COS Feature Guide References 1.17.6 Direct Inward System Access (DISA) 2.2.1 Class of Service (COS) User Manual References 1.2.7 Calling without Restrictions 1.2.9 Setting Your Telephone from Another Extension or through DISA (Remote Setting) Feature Guide...
  • Page 146: Verification Code Entry

    1.9.6 Verification Code Entry 1.9.6 Verification Code Entry Description An extension user can enter a verification code when calling from his own or any other extension, to change the TRS/Barring level (® 1.9.1 Toll Restriction (TRS)/Call Barring (Barring)) or to identify the call for accounting and billing purposes.
  • Page 147 1.9.6 Verification Code Entry ® [122] Verification Code Personal Identification Number (PIN) ® 8.3 [6-3] Verification Code— COS Number ® [123] Verification Code COS Number ® 8.3 [6-3] Verification Code— Itemised Billing Code for ARS ® 8.3 [6-3] Verification Code— Budget Management PC Programming Manual References 4.5 [2-3] Timers &...
  • Page 148: Automatic Route Selection (ars) Features

    1.10.1 Automatic Route Selection (ARS) 1.10 Automatic Route Selection (ARS) Features 1.10.1 Automatic Route Selection (ARS) Description ARS automatically selects the carrier available at the time an outgoing trunk call is made according to preprogrammed settings. The dialled number will be checked and modified to connect the appropriate carrier. [Carrier Selection Procedure Flowchart] The numbers in the flowchart correspond to the [Programming Procedures] on the following pages.
  • Page 149 1.10.1 Automatic Route Selection (ARS) It is possible to select whether ARS operates when an extension user makes a call using any Idle Line Access method or when an extension user makes a call using any Trunk Access method. (® 1.5.5.3 Trunk Access) ®...
  • Page 150 Assignment") and their priority in each time block. The carrier is selected in the entry order (the order in which entries are listed). ® 10.5 [8-4] Routing Plan Priority ® [331–346] ARS Routing Plan Table (1–16) (KX-TDE100/KX-TDE200 only) ARS Leading Number Table Additional...
  • Page 151: Programming Example

    ® [353] ARS Carrier Access Code Trunk Group : Assign the trunk groups which connect to each carrier. ® 10.6 [8-5] Carrier—TRG 01–TRG 64 (KX-TDE100/KX-TDE200), or TRG 01–TRG 96 (KX-TDE600) ® [351] ARS Trunk Group for Carrier Access Modify Command : Assign the commands to modify the dialled number to access the carrier.
  • Page 152: Itemised Billing Code

    1.10.1 Automatic Route Selection (ARS) Authorisation Code for a Tenant An Authorisation code can be assigned for each carrier and each tenant. ® 10.6 [8-5] Carrier—Authorisation Code for Tenant Authorisation Code for a Trunk Group An Authorisation code can be assigned for each trunk group and each carrier. ®...
  • Page 153 [322] ARS Routing Plan Table Number [325] ARS Exception Number [330] ARS Routing Plan Time Table [331–346] ARS Routing Plan Table (1–16) (KX-TDE100/KX-TDE200 only) [350] ARS Carrier Name [351] ARS Trunk Group for Carrier Access [352] ARS Removed Number of Digits for Carrier Access...
  • Page 154: Conversation Features

    1.11.1 Hands-free Operation 1.11 Conversation Features 1.11.1 Hands-free Operation Description A PT user can talk to another party without lifting the handset. Pressing specific buttons (e.g., REDIAL) automatically activates hands-free mode. Conditions • PTs with the MONITOR Button PTs with the MONITOR button can only dial in hands-free mode and cannot be used for hands-free conversations.
  • Page 155: Off-hook Monitor

    1.11.2 Off-hook Monitor 1.11.2 Off-hook Monitor Description A PT user can let others listen to the user’s conversation through the built-in speaker, during a conversation using the handset. Conditions • Capable Telephones – KX-DT300 series – KX-T7600 series – KX-T7500 series (display PTs only) –...
  • Page 156: Mute

    1.11.3 Mute 1.11.3 Mute Description During a conversation, a PT user can disable the speaker microphone or the handset microphone to consult privately with others while listening to the other party on the phone through the built-in speaker or the handset receiver.
  • Page 157: Headset Operation

    1.11.4 Headset Operation 1.11.4 Headset Operation Description This PBX allows the use of headset-compatible PTs. A PT user can talk to another party without lifting the handset. This feature is also known as Handset/Headset Selection. For connection and operation, refer to the Operating Instructions for the headset. Conditions •...
  • Page 158: Data Line Security

    1.11.5 Data Line Security 1.11.5 Data Line Security Description Setting Data Line Security at an extension protects communications between the extension and the other party from being interrupted by signals such as Call Waiting, Hold Recall and Executive Busy Override. An extension that is using a connected data device (e.g., a fax machine) can set this feature to maintain secure data transmission by preventing tones or interruptions from other extensions during communication.
  • Page 159: Flash/recall/terminate

    1.11.6 Flash/Recall/Terminate 1.11.6 Flash/Recall/Terminate Description The FLASH/RECALL button (Flash/Recall mode or Terminate mode) or Terminate button (Terminate mode) is used when a PT user disconnects the current call and originates another call without hanging up first. It performs the same function as going on-hook and then going off-hook. [Explanation of Each Mode] Flash/Recall Mode: Disconnects the line.
  • Page 160 1.11.6 Flash/Recall/Terminate Feature Guide References 1.20.2 Flexible Buttons Feature Guide...
  • Page 161: External Feature Access (efa)

    1.11.7 External Feature Access (EFA) 1.11.7 External Feature Access (EFA) Description Normally, an extension user can only access features within the PBX. However, when performing External Feature Access (EFA) the extension user performs features outside of the PBX, such as using the transfer services of the telephone company or host PBX.
  • Page 162 1.11.7 External Feature Access (EFA) User Manual References 1.10.4 If a Host PBX is Connected Feature Guide...
  • Page 163: Trunk Call Limitation

    1.11.8 Trunk Call Limitation 1.11.8 Trunk Call Limitation Description Trunk calls are limited by the following features: Feature Description Extension-to-Trunk Call If a call between an extension user and an outside party is established, Duration the call duration can be restricted by a system timer selected for each trunk group.
  • Page 164 1.11.8 Trunk Call Limitation → Extension-CO Duration Time 9.5 [7-5] Miscellaneous— Dial Digits Limitation After Answering—Dial Digits PT Programming Manual References [472] Extension-to-Trunk Call Duration [473] Trunk-to-Trunk Call Duration [502] Trunk Call Duration Limitation Feature Guide References 2.2.1 Class of Service (COS) Feature Guide...
  • Page 165: Parallelled Telephone

    1.11.9 Parallelled Telephone 1.11.9 Parallelled Telephone Description Multiple telephones can be connected to the same port. This is useful to increase the number of telephones without additional extension cards. The combinations and features of the parallelled telephones are described below. Features Descriptions Connections...
  • Page 166 1.11.9 Parallelled Telephone Features Descriptions Connections Wireless XDP For this connection, refer to 1.25.5 Wireless XDP APT/DPT/SLT + PS Parallel Mode Parallel Mode. Extn. 101 Extn. 101 Extn. 102 Extn. 102 Conditions [APT + SLT] • If one telephone goes off-hook while the other is on a call, a three-party call is established. If one user goes on-hook, the other user continues the call.
  • Page 167 When an SLT is connected to the slave DPT in parallel mode, the SLT works as the parallel extension of the master DPT. Installation Manual References KX-TDE100/KX-TDE200 1.4.3 System Capacity 3.8.2 Parallel Connection of the Extensions 3.8.3 Digital EXtra Device Port (Digital XDP) Connection KX-TDE600 1.4.3 System Capacity...
  • Page 168: Calling Party Control (cpc) Signal Detection

    1.11.10 Calling Party Control (CPC) Signal Detection 1.11.10 Calling Party Control (CPC) Signal Detection Description The Calling Party Control (CPC) signal is an on-hook indication (disconnect signal) sent from the analogue trunk when the other party hangs up. To maintain efficient utilisation of trunks, the PBX monitors their state and when CPC signal is detected from a line, disconnects the line and alerts the extension with a reorder tone.
  • Page 169: Transferring Features

    1.12.1 Call Transfer 1.12 Transferring Features 1.12.1 Call Transfer Description An extension user can transfer a call to another extension or an outside party. The following features are available: Feature Transferring method With Announcement Transfer is completed after announcing the destination party. Transfer is completed without an announcement.
  • Page 170 1.12.1 Call Transfer Transfer Recall for Call Transfer without Announcement If the transfer destination does not answer within the preprogrammed Transfer Recall time, the call will be redirected to the Transfer Recall destination assigned to the extension which transferred the call. If the transfer destination has a destination set as Intercept Routing—No Answer, the call will be routed to that destination.
  • Page 171 1.12.1 Call Transfer Destination Availability DISA Analogue/ISDN Remote Maintenance Idle Line Access no. + Phone no. Trunk Group Access no. + Trunk Group no. + Phone no. Other PBX Extension (TIE with no PBX Code) Other PBX Extension (TIE with PBX Code) If the transfer destination does not answer, the call is sent to Voice Mail and a message can be recorded in the mailbox of the transfer destination.
  • Page 172 1.12.1 Call Transfer 6.10 [4-2-1] Portable Station—Extension Settings—Option 1— Transfer Recall Destination PT Programming Manual References [201] Transfer Recall Time [503] Call Transfer to Trunk [712] Music for Transfer Feature Guide References 2.2.1 Class of Service (COS) User Manual References 1.4.1 Transferring a Call (Call Transfer) Feature Guide...
  • Page 173: Holding Features

    1.13.1 Call Hold 1.13 Holding Features 1.13.1 Call Hold Description An extension user can put a call on hold. The following features are available depending on the result. Feature Description Regular Hold Any extension can retrieve a held call. Exclusive Call Hold Only the extension user who held the call can retrieve it.
  • Page 174 1.13.1 Call Hold Hold Transfer to Hold (to be Retrieved from Transfer to Trunk Extension Another Extension) Flashing the Flashing the hookswitch Flashing the Flashing the hookswitch hookswitch hookswitch Mode 2 Hold Feature No. (Default) Hold Feature No. Trunk Access No. Extension No.
  • Page 175 1.13.1 Call Hold User Manual References 1.4.2 Holding a Call Feature Guide...
  • Page 176: Call Park

    1.13.2 Call Park 1.13.2 Call Park Description An extension user can place a call into a common parking zone of the PBX. The Call Park feature can be used as a transferring feature; this releases the user from the parked call to perform other operations. The parked call can be retrieved by any extension user.
  • Page 177 1.13.2 Call Park 6.17 [4-3] DSS Console → Type → Parameter Selection (for Call Park) → Optional Parameter (Ringing Tone Type Number) (for Call Park) Feature Guide References 1.20.2 Flexible Buttons 3.1 Capacity of System Resources User Manual References 1.4.2 Holding a Call Feature Guide...
  • Page 178: Call Splitting

    1.13.3 Call Splitting 1.13.3 Call Splitting Description During a conversation, an extension user can call another extension while putting the original party on Consultation Hold. The extension user can then alternate between the two parties and/or connect the original party with the third party. Conditions •...
  • Page 179: Music On Hold

    1.13.4 Music on Hold 1.13.4 Music on Hold Description Music can be played to a party that has been put on hold. The following music sources are available: Internal music source External music source Cyclic tone Music Source Assignment BGM1, BGM2, and cyclic tone can be selected as Music on Hold through system programming. External music port 1 is assigned to BGM 1.
  • Page 180 1.13.4 Music on Hold Installation Manual References KX-TDE100/KX-TDE200 3.13.1 Connection of Peripherals KX-TDE600 3.15.1 Connection of Peripherals PC Programming Manual References 4.4 [2-2] Operator & BGM → BGM and Music on Hold—Music Source of BGM2 → BGM and Music on Hold—Music on Hold 4.20 [2-11-1] Audio Gain—Paging/MOH...
  • Page 181: Conference Features

    1.14.1 Conference Features 1.14 Conference Features 1.14.1 Conference Features 1.14.1.1 Conference Features—SUMMARY Description A conference call allows a conversation between three or more parties simultaneously. The following features are available to establish a conference call: Feature Description & Reference Conference During a two-party conversation, an extension user can add other parties to establish a conference call with up to eight parties.
  • Page 182: Conference

    For a Conference With Six or More Parties The EECHO or ECHO card is required. Also the echo cancelling function should be enabled through system programming. Installation Manual References KX-TDE100/KX-TDE200 3.7.5 ECHO16 Card (KX-TDA0166) KX-TDE600 3.9.7 EECHO16 Card (KX-TDA6166) PC Programming Manual References 4.5 [2-3] Timers &...
  • Page 183 1.14.1 Conference Features → Confirmation Tone—Tone 4-1 : Start Conference → Confirmation Tone—Tone 4-2 : Finish Conference → Echo Cancel—Conference 6.5 [4-1-4] Wired Extension—Flexible Button— Type 6.13 [4-2-3] Portable Station—Flexible Button— Type 6.17 [4-3] DSS Console— Type Feature Guide References 1.20.2 Flexible Buttons 3.1 Capacity of System Resources User Manual References...
  • Page 184: Privacy Release

    1.14.1 Conference Features 1.14.1.3 Privacy Release Description By default, all conversations which take place on trunks, extension lines and doorphone lines are protected by privacy (Automatic Privacy). Privacy Release allows a PT/PS user to suspend Automatic Privacy for an existing trunk call on the S-CO button in order to establish a three-party call.
  • Page 185: Paging Features

    1.15.1 Paging 1.15 Paging Features 1.15.1 Paging Description An extension user can make a voice announcement to many destinations simultaneously. The message is announced over the built-in speakers of PTs and/or external speakers (external pagers) which belong to the paging group. Up to two external pagers can be connected. The paged person can answer the page from a nearby telephone.
  • Page 186 1.15.1 Paging Conditions • Extensions which cannot be paged are: – – SLTs – Ringing or busy PTs – PTs in Paging Deny mode – PTs in Paging DND mode – IP-PTs connected to a V-IPEXT card, that are assigned to extension user group 31 (default) These extensions cannot be paged but can answer the page.
  • Page 187 1.15.1 Paging 1.7.2 Answering/Denying a Paging Announcement Feature Guide...
  • Page 188: Broadcasting Features

    1.16.1 Broadcasting 1.16 Broadcasting Features 1.16.1 Broadcasting Description A PT user can call multiple parties, assigned as members of a group (broadcasting group), to make a voice announcement. After one member answers the call, the caller can begin to make an announcement. Other members’...
  • Page 189 1.16.1 Broadcasting Button Function CONF (Conference) Establishes a conversation with the current members in the order assigned in the broadcasting group. Pressing this button again will add the next available member in the group to the conversation. TRANSFER Removes the member who joined the conversation last. The member can still listen to the announcement.
  • Page 190: Optional Device Features

    1.17.2 Door Open) • A doorphone number can be referenced for each doorphone port. Installation Manual References KX-TDE100/KX-TDE200 3.7.1 OPB3 Card (KX-TDA0190) 3.7.2 DPH4 Card (KX-TDA0161) 3.7.3 DPH2 Card (KX-TDA0162) 3.12.1 Connection of Doorphones, Door Openers, External Sensors, and External Relays KX-TDE600 3.9.1 OPB3 Card (KX-TDA0190)
  • Page 191 1.17.1 Doorphone Call 4.12 [2-7-1] Class of Service—COS Settings—TRS— TRS Level—Day, Lunch, Break, Night 4.16 [2-8-2] Ring Tone Patterns—Call from Doorphone 4.18 [2-9] System Options—Option 3— Confirmation Tone—Tone 1 : Called by Voice 7.1 [5-1] Doorphone PT Programming Manual References [720] Doorphone Call Destination [729] Doorphone Number Reference User Manual References...
  • Page 192: Door Open

    Door Open Duration The door can remain unlocked for a preprogrammed time period. Installation Manual References KX-TDE100/KX-TDE200 3.12.1 Connection of Doorphones, Door Openers, External Sensors, and External Relays KX-TDE600 3.14.1 Connection of Doorphones, Door Openers, External Sensors, and External Relays PC Programming Manual References 3.55 [1-1] Slot—OPB3 Card Property—...
  • Page 193: Trunk Answer From Any Station (tafas)

    • Pager Volume It is possible to change the volume of an external pager through system programming. Installation Manual References KX-TDE100/KX-TDE200 3.13.1 Connection of Peripherals KX-TDE600 3.15.1 Connection of Peripherals PC Programming Manual References 4.9 [2-6-1] Numbering Plan—Main—Features—...
  • Page 194: Background Music (bgm)

    External pagers can be used with the following priorities: TAFAS ® Paging ® BGM (® 1.15.1 Paging, 1.17.3 Trunk Answer From Any Station (TAFAS)) Installation Manual References KX-TDE100/KX-TDE200 3.13.1 Connection of Peripherals KX-TDE600 3.15.1 Connection of Peripherals PC Programming Manual References 3.4 [1-1] Slot—Card Property - IPCMPR—VoIP-DSP Option—...
  • Page 195: Outgoing Message (ogm)

    1.17.5 Outgoing Message (OGM) 1.17.5 Outgoing Message (OGM) Description An extension assigned as the manager (manager extension) can record outgoing messages (OGMs) for the following features: Feature Usage & Reference Direct Inward System Access When a call arrives on a DISA line, the caller will hear a message. (DISA) ®...
  • Page 196 When all ports of the MSG/ESVM card(s) become idle, he will hear the progress tone for a preprogrammed time period. After that, the PBX will automatically proceed into the recording mode. Installation Manual References KX-TDE100/KX-TDE200 3.7.1 OPB3 Card (KX-TDA0190) 3.7.6 MSG4 Card (KX-TDA0191) 3.7.7 ESVM2 Card (KX-TDA0192) and ESVM4 Card (KX-TDA0194) KX-TDE600 3.9.1 OPB3 Card (KX-TDA0190)
  • Page 197 1.17.5 Outgoing Message (OGM) 4.5 [2-3] Timers & Counters—DISA / Door / Reminder / U. Conf— DISA—Progress Tone Continuation Time before Recording Message 4.9 [2-6-1] Numbering Plan—Main—Features— OGM Record / Clear / Playback 5.15 [3-5-2] Incoming Call Distribution Group—Queuing Time Table— Queuing Sequence—Sequence 01–16 7.3 [5-3-1] Voice Message—DISA System—Option 2—...
  • Page 198: Direct Inward System Access (disa)

    1.17.6 Direct Inward System Access (DISA) 1.17.6 Direct Inward System Access (DISA) Description An outside caller can access specific PBX features as if the caller is an SLT extension user in the PBX, when the incoming call destination is a DISA floating extension number assigned to each DISA message. The caller can have direct access to features such as: •...
  • Page 199: Disa Intercept Routing—busy

    1.17.6 Direct Inward System Access (DISA) DISA Security Mode and Available Features If the DISA AA service is not employed, the caller may access the PBX features by entering the feature numbers. To prevent others from accessing the PBX features, it is possible to assign DISA security. →...
  • Page 200 1.17.6 Direct Inward System Access (DISA) → DISA—Intercept Timer—Day, Lunch, Break, Night → DISA—Disconnect Timer after Intercept ® 6.1 [4-1-1] Wired Extension—Extension Settings—Intercept Destination— Intercept Destination—When called party does not answer—Day, Lunch, Break, Night ® 6.10 [4-2-1] Portable Station—Extension Settings—Intercept Destination— Intercept Destination—When called party does not answer—Day, Lunch, Break, Night ®...
  • Page 201 1.17.6 Direct Inward System Access (DISA) SMDR The call information for DISA is recorded as the one of the DISA floating extension numbers. (® 1.26.1.1 Station Message Detail Recording (SMDR)) [Flowchart] A DISA call from an outside party is received. Is there a port available? The call is routed to an operator, etc.
  • Page 202 1.17.6 Direct Inward System Access (DISA) Continued from previous page No Security None None None None Trunk Security All Security Is the dialled number an extension number or floating extension number? Is the Walking COS/Verification Code Entry feature number dialled for Security Mode Override? What is the dialled number? Is the correct...
  • Page 203: Hardware Requirement

    1.17.6 Direct Inward System Access (DISA) Continued from previous page Continued from previous page What method is assigned for DISA Intercept Is an Intercept Routing DND? Routing Busy destination assigned? The call is routed to Intercept Routing Busy tone the intercept destination. (Intercept Routing Busy) Does the caller Is a DISA Busy...
  • Page 204 1.17.6 Direct Inward System Access (DISA) → 4.5 [2-3] Timers & Counters—DISA / Door / Reminder / U. Conf— DISA—Mute & OGM Start Timer after answering • End of Call Detection If a call through DISA is routed to a trunk, DISA can be used to detect the end of the call. This function can be disabled through system programming.
  • Page 205 → 7.4 [5-3-2] Voice Message—DISA Message— Name → [731] Outgoing Message (OGM) Name Installation Manual References KX-TDE100/KX-TDE200 3.7.1 OPB3 Card (KX-TDA0190) 3.7.6 MSG4 Card (KX-TDA0191) 3.7.7 ESVM2 Card (KX-TDA0192) and ESVM4 Card (KX-TDA0194) KX-TDE600 3.9.1 OPB3 Card (KX-TDA0190) 3.9.5 MSG4 Card (KX-TDA0191) 3.9.6 ESVM2 Card (KX-TDA0192) and ESVM4 Card (KX-TDA0194)
  • Page 206 1.17.6 Direct Inward System Access (DISA) →Tone Detection— DISA Tone Detection—Continuous →Tone Detection— DISA Tone Detection—Cyclic 6.1 [4-1-1] Wired Extension—Extension Settings—Intercept Destination— Intercept Destination—When called party does not answer—Day, Lunch, Break, Night 6.10 [4-2-1] Portable Station—Extension Settings—Intercept Destination— Intercept Destination—When called party does not answer—Day, Lunch, Break, Night 7.3 [5-3-1] Voice Message—DISA System 7.4 [5-3-2] Voice Message—DISA Message...
  • Page 207: External Sensor

    1.17.7 External Sensor 1.17.7 External Sensor Description External sensing devices, such as security alarms or smoke detectors, can be connected to the PBX. When the PBX receives input from a sensor, a call is made to the preset destination, alerting the extension user. The available destinations of a sensor call are as follows: [Available Destinations] Destination...
  • Page 208 Executive Busy Override (® 1.8.2 Executive Busy Override) • Sensor call information is output on SMDR. Installation Manual References KX-TDE100/KX-TDE200 3.7.1 OPB3 Card (KX-TDA0190) 3.7.4 EIO4 Card (KX-TDA0164) 3.12.1 Connection of Doorphones, Door Openers, External Sensors, and External Relays KX-TDE600 3.9.1 OPB3 Card (KX-TDA0190)
  • Page 209: External Relay Control

    If the same or another extension tries to access an external relay that has already been switched on, the timer for that relay is reset. Installation Manual References KX-TDE100/KX-TDE200 3.7.1 OPB3 Card (KX-TDA0190) 3.7.4 EIO4 Card (KX-TDA0164) 3.12.1 Connection of Doorphones, Door Openers, External Sensors, and External Relays KX-TDE600 3.9.1 OPB3 Card (KX-TDA0190)
  • Page 210: Caller Id Features

    1.18.1 Caller ID 1.18 Caller ID Features 1.18.1 Caller ID Description The PBX receives caller information, such as the caller’s name and telephone number, through the trunk. This information can then be shown on the displays of PTs, PSs, or SLTs that support FSK-type Caller ID. The PBX can modify a received number according to preprogrammed tables, so that an extension user can easily use the received number to call the caller back.
  • Page 211 1.18.1 Caller ID This PBX supports 4 modification tables, each of which can be used for any number of trunk groups. Each table has 10 locations for local/international calls and one for long distance calls.The PBX checks the local/ international call data first. If a match is not found, the long distance call data is applied. [Example] <Table Selection>...
  • Page 212 1.18.1 Caller ID <Modification Flowchart> A trunk call with the caller's information is received. Checks the Table Selection. Table 1 Is the area code found in local/international call data Yes: in the modification table? e.g., 00987654321 e.g., 3344556677 Checks the local/ international call data.
  • Page 213 [Caller ID to SLT Port] • Hardware Requirement: KX-TDE100/KX-TDE200: An SLC8 card with an EXT-CID card installed, or a CSLC16 card KX-TDE600: An SLC8 card with an EXT-CID card installed, a CSLC16 card, or an ECSLC24 card • This feature complies with ETSI (European Telecommunications Standards Institute)-type FSK and Bellcore-type FSK.
  • Page 214 1.18.1 Caller ID → Incoming Call Wait Timer for Extension Caller ID 8.1 [6-1] System Speed Dial 5.3 [3-1-3] Caller ID Modification PT Programming Manual References [001] System Speed Dialling Number [002] System Speed Dialling Name [490] Caller ID Signal Type Feature Guide References 1.6.1.5 Speed Dialling—Personal/System 1.26.1.1 Station Message Detail Recording (SMDR)
  • Page 215: Incoming Call Log

    1.18.2 Incoming Call Log 1.18.2 Incoming Call Log Description When an incoming public trunk call with the caller’s information (e.g., Caller ID) is directed to an extension, the information is automatically recorded in the call log of the called extension. This information is shown on the telephone display and is used for confirming the caller, calling back, or storing the number and name in the Personal Speed Dialling.
  • Page 216 1.18.2 Incoming Call Log messages in the user’s message box cannot be played back. An extension personal identification number (PIN) is required to use this feature. (® 1.28.1 Extension Personal Identification Number (PIN)) • Storing the Call Log Information in Personal Speed Dialling When storing the number and name into Personal Speed Dialling from the call log information, the Idle Line Access number is automatically attached to the telephone number.
  • Page 217: Message Features

    1.19.1 Message Waiting 1.19 Message Features 1.19.1 Message Waiting Description An extension user can notify another extension user that he wishes to talk to the user. The notified extension user can return the call or listen to the messages recorded by the Voice Processing System (VPS) or Built-in Simplified Voice Message feature.
  • Page 218 1.19.1 Message Waiting [SLT Message Waiting Lamp Light Patterns] 5.12 s 1.28 s Pattern 1 5.12 s 1.28 s Pattern 2 512 ms 5.12 s 1.28 s Pattern 3 256 ms 2.56 s 768 ms Pattern 4 256 ms 5.12 s 768 ms Pattern 5 256 ms...
  • Page 219 • This feature is not available for SIP extensions. However, KX-HGT100 users can use this feature. Installation Manual References KX-TDE100/KX-TDE200 3.6.7 SLC16 Card (KX-TDA0174), MSLC16 Card (KX-TDA0175), and CSLC16 Card (KX-TDA0177) KX-TDE600 3.8.7 CSLC16 Card (KX-TDA0177), ESLC16 Card (KX-TDA6174), EMSLC16 Card (KX-TDA6175), and...
  • Page 220 1.19.1 Message Waiting User Manual References 1.2.4 When the Dialled Line is Busy or There is No Answer 1.10.5 If a Voice Processing System is Connected Feature Guide...
  • Page 221: Absent Message

    1.19.2 Absent Message 1.19.2 Absent Message Description An extension user can set or select a message (e.g., the reason for absence) to be displayed on his telephone. When a display PT user calls the extension, the message is shown on the caller’s telephone. The following messages can be programmed as desired: Type Message No.
  • Page 222 1.19.2 Absent Message User Manual References 1.6.3 Showing a Message on the Caller’s Telephone Display (Absent Message) 3.1.2 Settings on the Programming Mode Feature Guide...
  • Page 223: Proprietary Telephone (pt) Features

    1.20.1 Fixed Buttons 1.20 Proprietary Telephone (PT) Features 1.20.1 Fixed Buttons Description PTs, DSS Consoles, and Add-on Key Modules are provided with the following feature/Line Access buttons: Depending on your device type, some buttons may not be provided. As for buttons on PSs, please refer to the Operating Instructions for each PS. [PT and Add-on Key Module] Button Usage...
  • Page 224: Dss Console

    1.20.1 Fixed Buttons Button Usage Used for a hands-free dialling. Also used to monitor the MONITOR party’s voice in hands-free mode. Used to leave a message waiting indication or call back MESSAGE the party who left the message waiting indication. Used to redial the last dialled number.
  • Page 225 1.20.1 Fixed Buttons Button Usage Used to access an extension with one touch. Every Flexible DSS (Direct Station Selection) button is programmed to correspond to an extension. DSS buttons can also be reassigned to other features. Used to access a preprogrammed feature with one touch. PF (Programmable Feature) (no default) Conditions...
  • Page 226: Flexible Buttons

    1.20.2 Flexible Buttons 1.20.2 Flexible Buttons Description You can customise the flexible buttons and/or programmable feature (PF) buttons on PTs, Add-on Key Modules, and PSs through either system or personal programming. They can then be used to make or receive intercom or trunk calls or be used as feature buttons, as follows: [Button Usage] Button...
  • Page 227 1.20.2 Flexible Buttons Button Usage Wrap-up Used to switch the Wrap-up/Not Ready and Ready modes. System Alarm Used to confirm a PBX error. Time Service Used to switch the assigned time modes: day, lunch, break or night. Also used to check the current time mode status. Answer Used to answer an incoming call.
  • Page 228 1.20.2 Flexible Buttons Button Usage Secondary Directory Number Used to show the current status of another extension, call the (SDN) extension, and pick up or transfer calls to it. (® 1.7.1 Primary Directory Number (PDN)/Secondary Directory Number (SDN) Extension) One-touch Feature Setting Buttons: Pressing these buttons while on-hook changes the feature settings. The new mode will be displayed for a preprogrammed time period.
  • Page 229: Led Indication

    1.20.3 LED Indication 1.20.3 LED Indication Description The LED (Light Emitting Diode) of the Message/Ringer Lamp and following buttons (Line Status Buttons and Corresponding Extension Status Button) show line conditions with a variety of light patterns. Line Status Buttons: S-CO, G-CO, L-CO, INTERCOM, ICD Group, PDN Corresponding Extension Status Button: DSS, SDN Light Pattern of the Message/Ringer Lamp [DPT]...
  • Page 230 1.20.3 LED Indication Line Status Button Incoming Call Intercom Line Distribution Light Pattern Trunk Status Status Group Line Status S-CO G-CO L-CO INTERCOM ICD Group Slow red Another — flashing extension is holding the line. Rapid red Incoming call to the incoming call distribution —...
  • Page 231 1.20.3 LED Indication →Option 1— PT Fwd / DND—Fwd LED →Option 1— PT Fwd / DND—DND LED →Option 4— DSS Key—DSS key mode for Incoming Call Feature Guide References 1.2.2.2 Group Call Distribution 1.2.2.7 Log-in/Log-out 1.3.1 Call Forwarding (FWD)/Do Not Disturb (DND) 1.13.1 Call Hold 1.14.1.2 Conference 1.14.1.3 Privacy Release...
  • Page 232: Display Information

    Trunk number/name ®102:Mike These can be displayed in Original Destination, if the call is forwarded turn by pressing the Panasonic DDI/DID/MSN name TRANSFER button or DISP Soft button during a call. Call charge fee during a trunk call. The currency, position of 12.35...
  • Page 233 1.20.4 Display Information →Option 5— Display Language →Option 5— Incoming Call Display →Option 5— Automatic LCD Switch when Start Talking 8.2 [6-2] Hotel & Charge—Charge → Charge Options—Digits After Decimal Point → Charge Options—Currency → Charge Options—Currency Display Position 12.1 [10-1] CO Line Settings— CO Name PT Programming Manual References [130] Decimal Point Position for Currency...
  • Page 234: Integrated Services Digital Network (isdn) Service Features

    1.21.1 Integrated Services Digital Network (ISDN) 1.21 Integrated Services Digital Network (ISDN) Service Features 1.21.1 Integrated Services Digital Network (ISDN) 1.21.1.1 Integrated Services Digital Network (ISDN)—SUMMARY Description ISDN is a digital switching and transmission network. ISDN transmits voice, data, and image in digital format. ISDN lines, if available, can be connected to public line (trunk), private line (QSIG), or ISDN terminal devices (extension).
  • Page 235 1.21.1 Integrated Services Digital Network (ISDN) Service Description & Reference Calling Line Identification Sends the caller’s telephone number to the network when making Presentation (CLIP) a call. The called party can see the number on his telephone display before answering the call. ®...
  • Page 236 1.21.1 Integrated Services Digital Network (ISDN) Service Description & Reference Malicious Call Identification An extension user can ask the telephone company to trace a (MCID) malicious caller. Information on the malicious call will be received later on. ® 1.21.1.9 Malicious Call Identification (MCID) Completion of Calls to Busy If a call is made to an outside party and the party is busy, an Subscriber (CCBS)
  • Page 237 1.21.1 Integrated Services Digital Network (ISDN) • Network Type (BRI only) Each BRI port can be set to the requirements of each country/area. ® 3.30 [1-1] Slot—Port Property - BRI Port—Network— Network Type ® [420] BRI Network Type • L1 Active Mode and L2 Data Link Mode (BRI only) The active mode of Layer 1 (L1) and the data link mode of Layer 2 (L2) can be selected individually (Permanent or Call by Call) on an ISDN port basis.
  • Page 238 1.21.1 Integrated Services Digital Network (ISDN) Feature Guide References 1.30.4 QSIG Standard Features Feature Guide...
  • Page 239: Calling/connected Line Identification Presentation (clip/colp)

    1.21.1 Integrated Services Digital Network (ISDN) 1.21.1.2 Calling/Connected Line Identification Presentation (CLIP/ COLP) Description Calling Line Identification Presentation (CLIP): The PBX can send a preprogrammed telephone number to the network when an extension user makes a call. The called party can see the number on his telephone display before answering the call. Connected Line Identification Presentation (COLP): The PBX sends a preprogrammed telephone number to the network when the extension user answers an incoming call.
  • Page 240 1.21.1 Integrated Services Digital Network (ISDN) Conditions • The availability of this feature is dependent on the contract with the telephone company. • CLIP/COLP features comply with the following European Telecommunication Standard (ETS) specifications: – ETS 300 092 Calling Line Identification Presentation (CLIP) supplementary service. –...
  • Page 241 1.21.1 Integrated Services Digital Network (ISDN) →ISDN CLIP— CLIP on Extension/CO →ISDN CLIP— CLIR →ISDN CLIP— COLR 6.13 [4-2-3] Portable Station—Flexible Button— Type 6.17 [4-3] DSS Console— Type PT Programming Manual References [003] Extension Number [422] BRI Subscriber Number [606] CLIP/COLP Number Feature Guide References 1.20.2 Flexible Buttons User Manual References...
  • Page 242: Advice Of Charge (aoc)

    1.21.1 Integrated Services Digital Network (ISDN) 1.21.1.3 Advice of Charge (AOC) Description The PBX can receive the call charge information on ISDN lines from the telephone company. There are the following types: Type Description Advice of Charge During AOC is received during the call and when the call is completed. Call (AOC-D) Advice of Charge AOC is received when the call is completed.
  • Page 243: Call Forwarding (cf)-by Isdn (p-mp)

    1.21.1 Integrated Services Digital Network (ISDN) 1.21.1.4 Call Forwarding (CF)—by ISDN (P-MP) Description An extension user can forward the incoming ISDN call to another outside party using the ISDN service of the telephone company, instead of the PBX feature, when the call is received through an ISDN line. Extension users can set the forward destination to the network on an MSN basis.
  • Page 244 1.21.1 Integrated Services Digital Network (ISDN) • COS programming determines the extensions that are able to use this feature. PC Programming Manual References 4.9 [2-6-1] Numbering Plan—Main—Features— ISDN-FWD (MSN) Set / Cancel / Confirm 4.12 [2-7-1] Class of Service—COS Settings—CO & SMDR— CF (MSN) Feature Guide References 1.3.1.2 Call Forwarding (FWD)
  • Page 245: Call Forwarding (cf)-by Isdn (p-p)

    1.21.1 Integrated Services Digital Network (ISDN) 1.21.1.5 Call Forwarding (CF)—by ISDN (P-P) Description An extension user can forward the incoming ISDN call to another outside party using the ISDN service of the telephone company, instead of the PBX feature, when the call is received through an ISDN line. The network directly forwards the call to the destination which the extension user has set in the PBX as the forward destination of trunk calls;...
  • Page 246 1.21.1 Integrated Services Digital Network (ISDN) 4.12 [2-7-1] Class of Service—COS Settings—CO & SMDR— CF (MSN) Feature Guide References 1.3.1.1 Call Forwarding (FWD)/Do Not Disturb (DND)—SUMMARY 1.3.1.2 Call Forwarding (FWD) User Manual References 1.6.1 Forwarding Calls Feature Guide...
  • Page 247: Call Hold (hold)-by Isdn

    1.21.1 Integrated Services Digital Network (ISDN) 1.21.1.6 Call Hold (HOLD)—by ISDN Description An ISDN call can be put on hold using the ISDN service of the telephone company, instead of the PBX feature. This can be a part of a Call Transfer (CT)—by ISDN (® 1.21.1.7 Call Transfer (CT)—by ISDN) and Three-party Conference (3PTY)—by ISDN (®...
  • Page 248: Call Transfer (ct)-by Isdn

    1.21.1 Integrated Services Digital Network (ISDN) 1.21.1.7 Call Transfer (CT)—by ISDN Description An ISDN call can be transferred to an outside party using the ISDN service of the telephone company, instead of the PBX feature, without occupying a second ISDN line. Conditions •...
  • Page 249: Three-party Conference (3pty)-by Isdn

    1.21.1 Integrated Services Digital Network (ISDN) 1.21.1.8 Three-party Conference (3PTY)—by ISDN Description During a conversation using an ISDN line, an extension user can add another party and establish a three-party conference call using the ISDN service of the telephone company, instead of the PBX feature. Conditions •...
  • Page 250: Malicious Call Identification (mcid)

    1.21.1 Integrated Services Digital Network (ISDN) 1.21.1.9 Malicious Call Identification (MCID) Description An extension user can ask the telephone company to trace a malicious caller during a call or while hearing reorder tone after the caller hangs up. Information on the malicious call will be received later on. Conditions •...
  • Page 251: Completion Of Calls To Busy Subscriber (ccbs)

    1.21.1 Integrated Services Digital Network (ISDN) 1.21.1.10 Completion of Calls to Busy Subscriber (CCBS) Description If the called party is busy and the call has been made using an ISDN line, an extension user can set to receive callback ringing when the called party becomes free. When the user answers the callback ringing, that party’s number is automatically dialled.
  • Page 252: Isdn Extension

    1.21.1 Integrated Services Digital Network (ISDN) 1.21.1.11 ISDN Extension Description An ISDN (BRI/PRI) port can be used for either trunk or extension connection. When extension connection is enabled, ISDN terminal devices (e.g., ISDN telephone, G4 fax machine, PC) or a behind PBX can be connected to the port.
  • Page 253 1.21.1 Integrated Services Digital Network (ISDN) • If the last digit of the MSN is "0", all terminal devices on the same ISDN port receive the call simultaneously, if the specification of each terminal device is available. To use the MSN whose last digit is "0" as an individual MSN, system programming is required for each ISDN port.
  • Page 254: Isdn Service Access By Keypad Protocol

    1.21.1 Integrated Services Digital Network (ISDN) 1.21.1.12 ISDN Service Access by Keypad Protocol Description ISDN provides some supplementary services by key protocol, and they may require a service access code to be dialled. Conditions • This feature complies with the following European Telecommunication Standard (ETS) specification: –...
  • Page 255: E1 Line Service Features

    1.22.1 E1 Line Service 1.22 E1 Line Service Features 1.22.1 E1 Line Service Description The E1 line carries thirty 64 kbps-voice channels at 2.048 Mbps transmission speed as a trunk or private line. Voice is digitised by Pulse Code Modulation (PCM). Channel Type [DR2 (Digital System R2)/E &...
  • Page 256 1.22.1 E1 Line Service Number in the Feature Description Table Call Charge Information The call charge meter pulses can be received during a conversation. (® 1.26.3 Call Charge Services) Conditions • If an E1 line is used as a trunk, the channel type depends on the contract with the telephone company. •...
  • Page 257: T1 Line Service Features

    1.23.1 T1 Line Service 1.23 T1 Line Service Features 1.23.1 T1 Line Service Description The T1 line carries twenty-four 64 kbps-voice channels at 1.5 Mbps transmission speed as a trunk or private line. Voice is digitised by Pulse Code Modulation (PCM). Channel Type [LCOT/GCOT/DID/TIE/OPX] The T1 card supports five different channel types to provide connection at minimum expense.
  • Page 258 1.23.1 T1 Line Service Number in the Feature Description Table Off Premise Extension An SLT which is installed off site can perform as if it were (OPX) installed locally. The SLT makes and receives a call through the PBX. An extension number can be given to the OPX, and extension data such as COS is also applied.
  • Page 259: Voice Message Features

    Feature for a caller: A caller can leave a voice message after hearing the greeting message. SVM Block on the IPCMPR Card (KX-TDE100/KX-TDE200 only) This feature is assigned a floating extension number (default: 591). Two channels are available, allowing two users to access this feature at the same time.
  • Page 260 1.24.1 Built-in Simplified Voice Message (SVM) [Example] SVM Card 1 (ESVM4): Floating Extension No. 591 (example) Block A 2 CH Message Box for Message Box for Message Box for Message Box for Extn. 101 Extn. 102 Extn. 103 Extn. 210 Block B Message Box for Message Box for...
  • Page 261 1.24.1 Built-in Simplified Voice Message (SVM) When using an ESVM card for both the SVM feature and OGM feature, the first 64 messages in the card are saved for OGM use and the remaining 186 messages will be for SVM use, as shown below: SVM Use: Disabled SVM Use: Enabled SVM Use: Enabled...
  • Page 262: Message Notification

    1.24.1 Built-in Simplified Voice Message (SVM) Greeting Message for Each Time Mode When a call is redirected to this feature, the caller hears the designated greeting message. In addition to the normal greeting message, an extension user can record a different greeting message for each time mode (day/ lunch/break/night) (®...
  • Page 263 Conditions [General] • This feature will function using the preinstalled IPCMPR card (KX-TDE100/KX-TDE200 only). To increase the capacity of the feature it is possible to add an ESVM2 card or ESVM4 card mounted on an OPB3 card. • The maximum number of voice messages (not including greeting messages) that can be recorded for an extension can be set between 1 and 100 through system programming.
  • Page 264 This feature does not answer calls that are forwarded using the Call Forwarding by QSIG feature (1.30.4.3 Call Forwarding (CF)—by QSIG). Installation Manual References KX-TDE100/KX-TDE200 3.3.1 IPCMPR Card 3.7.1 OPB3 Card (KX-TDA0190) 3.7.7 ESVM2 Card (KX-TDA0192) and ESVM4 Card (KX-TDA0194) KX-TDE600 3.9.1 OPB3 Card (KX-TDA0190)
  • Page 265 1.24.1 Built-in Simplified Voice Message (SVM) PC Programming Manual References 2.5.5 Tool—Simplified Voice Message—Delete All Recording 2.5.6 Tool—Simplified Voice Message—Check Current Usage 3.5 [1-1] Slot—OPB3 Card Property 3.55 [1-1] Slot—OPB3 Card Property— SVM Feature 4.5 [2-3] Timers & Counters—Miscellaneous → SVM—Recording Time →...
  • Page 266: Voice Mail Features

    A group of SLT ports which use the Voice Mail DTMF Integration features. VM (DTMF) Group A maximum of 2 (for KX-TDE100/KX-TDE200) or 8 (for KX-TDE600) groups can be assigned. A group of DPT ports which use the Voice Mail DPT (Digital) Integration features.
  • Page 267 1.24.2 Voice Mail Features VM (DPT) Group Assignment: The VPS is connected to the DPT ports of the PBX. These DPT ports, as well as VM (DPT) group settings, must be configured to allow DPT (Digital) Integration, as shown in the following [Programming Example of Extension Port] and [Programming Example of VM (DPT) Group].
  • Page 268 1.24.2 Voice Mail Features Conditions • It is possible to call an extension (extension port) in a VM group directly. If the calls are routed directly to the extension in the group, it is possible to enable some features (e.g., FWD, Idle Extension Hunting) on the extension in the group.
  • Page 269: Voice Mail Dtmf Integration

    When a caller reaches the VPS, the VPS greets and guides the caller to leave a voice message for a specified mailbox. [Example] The VPS sends the message to the caller, "Thank you for calling Panasonic. Please enter the mailbox number of the person you wish to leave your message for." ¯...
  • Page 270 1.24.2 Voice Mail Features 5.22 [3-8-1] VM(DTMF) Group—System Settings ® VM DTMF Command—Recording Message ® VM DTMF Command—Listening Message ® VM DTMF Command—Switching to AA ® VM DTMF Command—Switching to VM Command (Default) Switching to VM Switching to AA Recording message Listening message Note H = Mailbox Number...
  • Page 271 1.24.2 Voice Mail Features Transmitted Command Parameter In AA Service Mode In VM Service Mode Answer by Mailbox Switching to VM command + Recording message command Recording message command (H [H = Mailbox No.]) (#6 + H [H = Mailbox No.]) Switching to AA command (#8) Switching to AA command (#8) None (Default)
  • Page 272 1.24.2 Voice Mail Features [Performance of Pressing the VM Transfer Button and Entering an Extension Number] Transmitted Command In AA Service Mode In VM Service Mode Switching to VM command + Recording Recording message command (H [H = Mailbox message command (#6 + H [H = Mailbox No.]) No.]) [Example] Trunk Call...
  • Page 273 1.24.2 Voice Mail Features [Example] Sent "#6" + " ", "102". Listening message command, mailbox number Switching to VM command Pressing the MESSAGE button VPS (In AA Extn. 102 service mode) Mailbox for Extn. 102 AA Service If the VPS transfers the call using the AA service, the PBX will inform the VPS of the status of the called destination with the preprogrammed DTMF status signal so that the VPS can confirm the status of the extension without listening to the system tones (e.g., ringback tone).
  • Page 274 VM DTMF Status Signal—FWD to Extension Ringback Tone [Example] An incoming call reaches the VPS. The VPS greets the caller: "Thank you for calling Panasonic. If you know the extension number of the person you wish… ". Transfer The caller dials the extension number (extn.
  • Page 275 1.24.2 Voice Mail Features PC Programming Manual References 4.5 [2-3] Timers & Counters—Miscellaneous— Voice Mail (Caller from VM to CO)—On-hook Wait Time 5.13 [3-5-1] Incoming Call Distribution Group—Group Settings—Miscellaneous— Programmed Mailbox 5.22 [3-8-1] VM(DTMF) Group—System Settings 5.23 [3-8-2] VM(DTMF) Group—Group Settings 6.1 [4-1-1] Wired Extension—Extension Settings—Option 1—...
  • Page 276: Voice Mail Dpt (digital) Integration

    1.24.2.3 Voice Mail DPT (Digital) Integration Description A Panasonic VPS that supports DPT (Digital) Integration (e.g., the KX-TVP200) can be connected to this PBX in a tightly integrated fashion. DPT (Digital) Integration features can be used when the VPS is connected through DPT ports of the PBX.
  • Page 277 1.24.2 Voice Mail Features time mode (day/lunch/break/night) of the tenant (® 2.2.4 Time Service) assigned for the call to the VPS. Therefore the VPS can send the assigned message (company greeting) to the caller. Corresponding VM trunk group number and tenant number are determined by the setting of the incoming trunk call as follows: DIL/TIE: the setting of each trunk port (®...
  • Page 278 1.24.2 Voice Mail Features Explanation: A DID call reaches a VM (DPT) group directly or by the Intercept Routing feature. According to the [DID Programming Example] and [VPS Programming—Programming Example of Trunk Group Assignment], a caller will hear a corresponding company greeting of the VPS. Time mode (day/lunch/break/night) of the preprogrammed tenant is applied to the DID destination and company greeting number.
  • Page 279 This feature may not be supported depending on the software version of the VPS. Conditions [General] • When programming a KX-TVM series VPS, if there is no option to connect to a KX-TDE100/KX-TDE200 PBX, select the KX-TDA100/KX-TDA200 PBX. • Voice Mail (VM) Transfer Button A flexible button can be customised as the Voice Mail (VM) Transfer button with the floating extension number of the VM group as the parameter.
  • Page 280 1.24.2 Voice Mail Features Pressing the Two-way Record button sends a warning tone Pressing the Two-way Transfer button followed by an extension number sends a warning tone. [Transferring to a Mailbox of the VPS] • When transferring a trunk call to a mailbox of the VPS, users should use the VM Transfer button. If using a standard Transfer button, users must dial "#6"...
  • Page 281 1.24.2 Voice Mail Features Feature Guide References 1.20.2 Flexible Buttons 1.24.2.1 Voice Mail (VM) Group 2.3.6 Flexible Numbering/Fixed Numbering User Manual References 1.10.5 If a Voice Processing System is Connected 3.1.2 Settings on the Programming Mode 3.2.2 Manager Programming Feature Guide...
  • Page 282: Portable Station (ps) Features

    1.25.1 Portable Station (PS) Connection 1.25 Portable Station (PS) Features 1.25.1 Portable Station (PS) Connection Description This PBX supports the connection of a PS. Cell Stations (CSs) allow PSs to receive reception within a designated area. It is possible to use the PBX features using the PS like a PT. Conditions •...
  • Page 283 1.25.1 Portable Station (PS) Connection Installation Manual References KX-TDE100/KX-TDE200 3.9 Connection of DECT Portable Stations 3.10 Connection of 2.4 GHz Portable Stations 3.11 Connection of DECT 6.0 Portable Stations KX-TDE600 3.11 Connection of DECT Portable Stations 3.12 Connection of 2.4 GHz Portable Stations 3.13 Connection of DECT 6.0 Portable Stations...
  • Page 284: Ps Ring Group

    1.25.2 PS Ring Group 1.25.2 PS Ring Group Description A PS ring group is a group of PS extensions that receives incoming calls. Each group has a floating extension number and name. One PS can belong to multiple groups. [Programming Example] PS Ring Group 01 PS Ring Group 02 PS Ring Group 03...
  • Page 285 1.25.2 PS Ring Group – KX-TCA355 – KX-TD7680 – KX-TD7684 – KX-TD7685 – KX-TD7690 – KX-TD7694 – KX-TD7695 • Incoming trunk call information is shown on a PS display when a trunk call arrives at a PS ring group which the PS joins.
  • Page 286 1.25.2 PS Ring Group Note Log-in/log-out setting of the PS ring group from the incoming call distribution group is also disregarded. PS Ring Group Log-out Log-in PS Ring Group Log-out Incoming Call Distribution Group PS Ring Group Log-in Log-out Log-in •...
  • Page 287 1.25.2 PS Ring Group Feature Guide References 3.1 Capacity of System Resources Feature Guide...
  • Page 288: Ps Directory

    1.25.3 PS Directory 1.25.3 PS Directory Description A PS user can store numbers and/or names in the directory. A stored number is dialled by selecting a name or number in the directory. Depending on the PS model, the PS user can use the following directories for easy operation: Type Description PS Dialling Directory...
  • Page 289: Ps Feature Buttons

    1.25.4 PS Feature Buttons 1.25.4 PS Feature Buttons Description A PS user can use PBX features using a combination of buttons (button + a specified number, , or #) and/ or display operation. The flexible buttons and the display are customised through PS programming. The button assignment is the same for the PT (®...
  • Page 290: Wireless Xdp Parallel Mode

    1.25.5 Wireless XDP Parallel Mode 1.25.5 Wireless XDP Parallel Mode Description A PS can be used in parallel with a wired telephone (PT/SLT). In this case, the wired telephone is the main telephone and the PS is the sub telephone. When Wireless XDP Parallel Mode is enabled, the two telephones share one extension number (main telephone’s extension number), as with XDP Parallel mode for a DPT and an SLT.
  • Page 291 1.25.5 Wireless XDP Parallel Mode – Transfer Recall Destination for Call Transfer and Call Park (® 1.12.1 Call Transfer) (® 1.13.2 Call Park) – Display Language (® 1.20.4 Display Information) – ISDN Bearer Mode (® 1.21.1.1 Integrated Services Digital Network (ISDN)—SUMMARY) –...
  • Page 292 1.25.5 Wireless XDP Parallel Mode Feature Guide References 1.11.9 Parallelled Telephone 2.2.1 Class of Service (COS) User Manual References 1.8.13 Using Your PS in Parallel with a Wired Telephone (Wireless XDP Parallel Mode) Feature Guide...
  • Page 293: Virtual Ps

    1.25.6 Virtual PS 1.25.6 Virtual PS Description An extension number can be assigned for a portable station (PS) without registering the PS unit itself. This is known as temporary registration. If a forward destination is then assigned for this PS, all calls to that extension number will be forwarded to the assigned destination.
  • Page 294 1.25.6 Virtual PS Feature Description & Reference Built-in Simplified Voice Registering a virtual PS as the first extension of an ICD Group provides Message the ICD Group with a dedicated message box that is not shared with an actual extension. ®...
  • Page 295: Administrative Information Features

    1.26.1 Record Log Features 1.26 Administrative Information Features 1.26.1 Record Log Features 1.26.1.1 Station Message Detail Recording (SMDR) Description Automatically records detailed information for each extension. SMDR Output Port The following output methods can be selected through system programming: ® 13.1 [11-1] Main—SMDR— SMDR Format—Port Output Method Description...
  • Page 296 1.26.1 Record Log Features Pattern A: 80 digits without call charge information Date Time Dial Number Ring ACC Code Duration (25) (10) (8 digits) 01/02/02 10:03AM 1200 <I>12345678901234567890 5'15 00:00'00 01/02/02 10:07AM 1200 <I> 0'05 9876543210 00:01'05 1200 1234567890123456 9876543210 01/02/02 10:15AM 00:01'05...
  • Page 297 1.26.1 Record Log Features Number in Item Description the Pattern Date Shows the date of the call. Time Shows the end time of a call as Hour/Minute/AM or PM. Ext (Extension) Shows the extension number, floating extension number, etc., which was engaged in the call. Also shows the following codes: Dxxx: Outgoing trunk call from a doorphone (xxx=doorphone number) (®...
  • Page 298 1.26.1 Record Log Features Number in Item Description the Pattern Dial Number [Trunk Call] Outgoing Trunk Call Shows the dialled telephone number. Valid digits are as follows: 0 through 9, P: Pause F: EFA signal =: A Host PBX Access code (® 1.5.4.8 Host PBX Access Code (Access Code to the Telephone Company from a Host PBX)) .
  • Page 299 1.26.1 Record Log Features Number in Item Description the Pattern CD (Condition Shows other call information with the following codes: Code) CL: Collect call TR: Transfer FW: FWD to trunk D0: Call using DISA or TIE line service RM: Remote maintenance (modem) (® 2.3.1 PC Programming) NA: Not answered call RC: Received call AN: Answered call...
  • Page 300 1.26.1 Record Log Features Item Description DID/DDI number Controls whether the DID/DDI number, name, number and name, or nothing is shown. If "none" is selected, <D> will not be shown. ® 13.1 [11-1] Main—SMDR Options— Option—DDI/DID Number & Name Secret dialling Controls secret dialling.
  • Page 301 1.26.1 Record Log Features The following SMDR format can be set through system programming in order to match the paper size being used in the printer: Page Length: determines the number of lines per page. ® 13.1 [11-1] Main—SMDR— SMDR Format—Page Length (Number of Lines) ®...
  • Page 302 Through system programming, it is possible to assign the PBX port number and password. • For KX-TDE100/KX-TDE200 users: The terminal emulator application must be running constantly. If the application is terminated, call records that occur after the termination will be recorded in the PBX's memory. However, if the number of call records exceeds the PBX's capacity, older records will be deleted.
  • Page 303 1.26.1 Record Log Features →Charge— Charge Options—Currency 13.1 [11-1] Main →SMDR →SMDR Options →RS-232C PT Programming Manual References [800] RS-232C Parameter—New Line Code [800] RS-232C Parameter—Baud Rate [800] RS-232C Parameter—Word Length [800] RS-232C Parameter—Parity Bit [800] RS-232C Parameter—Stop Bit Length [802] SMDR Page Length [803] SMDR Skip Perforation [804] SMDR Outgoing Call Printing...
  • Page 304: Syslog Record Management

    1.26.1 Record Log Features 1.26.1.2 Syslog Record Management Description By connecting this PBX to a Syslog server over a LAN, it is possible to output local alarm information (major alarms/minor alarms) to a external PC. Conditions • To be able to use this feature, through system programming, it is required to enable this feature, register the IP address of the Syslog server, and to select whether major/minor are sent.
  • Page 305: Printing Message

    1.26.2 Printing Message 1.26.2 Printing Message Description An extension user can select a message to be output on SMDR. Up to eight messages can be preprogrammed in the Printing Message table, and are available to all extensions connected to the PBX. A message can contain the "%"...
  • Page 306: Call Charge Services

    1.26.3 Call Charge Services 1.26.3 Call Charge Services Description The PBX receives a call charge signal during or after a conversation with an outside party. The call charge information is shown on the telephone display and SMDR. Call Charge Signal Services The type of call charge service that is used by the PBX is decided by the type of signal received from the telephone company.
  • Page 307 1.26.3 Call Charge Services Call Charge Management An extension assigned as a manager can perform the following: Clear the call charges for each extension and verification code. Clear the call charges of all extensions and verification codes. View the call charges (Call Charge Reference) for each trunk, extension, or verification code. Set the call charge rate for each trunk group.
  • Page 308 1.26.3 Call Charge Services 6.17 [4-3] DSS Console— Type 8.2 [6-2] Hotel & Charge—Charge → Margin & Tax—Margin Rate for "Telephone" (%) → Margin & Tax—Tax Rate for "Telephone" (%) → Charge Options—Digits After Decimal Point → Charge Options—Currency → Charge Options—Currency Display Position →...
  • Page 309: Hospitality Features

    1.27.1 Hospitality Features—SUMMARY 1.27 Hospitality Features 1.27.1 Hospitality Features—SUMMARY Description This PBX has several features that support its use in a hotel-type environment, where extensions correspond to guest rooms. Feature Description & Reference Room Status Control An extension designated as the hotel operator can set the check-in status of rooms remotely.
  • Page 310: Room Status Control

    1.27.2 Room Status Control 1.27.2 Room Status Control Description A PT with a 6-line display designated as a hotel operator extension can be used to view and set the Check-in/ Check-out/Cleaned-up (Ready or Not Ready) status of guest rooms associated with extensions. Any wired extension can be used as a room extension without special programming.
  • Page 311 1.27.2 Room Status Control [Example Use: Checked-in Mode] DSS button Room101 Rooms 101 and 103 are currently in Room102 checked-in status. Room103 Room104 Check-in button Room105 Check-out button Cleaned-up button When in Room Status Control mode, the hotel operator’s extension is treated as a busy extension, similar to when performing PT programming.
  • Page 312: Call Billing For Guest Room

    1.27.3 Call Billing for Guest Room 1.27.3 Call Billing for Guest Room Description Separately from SMDR, it is possible to output a record of calls along with charges (e.g., telephone charges, minibar, etc.), which can be used in billing a guest. Charge Items This feature provides three types of programmable charge items (Charge Item 1, Charge Item 2, and Charge Item 3) which can be used for billing guests for various services (e.g., telephone charges).
  • Page 313 1.27.3 Call Billing for Guest Room [Example of Call Billing Sheet] **************************************** Hotel **************************************** Check in : 01.JAN.00 06:31PM Check out : 03.JAN.00 07:03AM Room 202 : Mr. Smith 01/01/00 06:52PM 202 01 Call amount:0012 01:24'30 00084.50 001 02/01/00 06:07PM 202 01 123456789 00:10'12 00010.20 1234567890 02/01/00 07:30PM...
  • Page 314 1.27.3 Call Billing for Guest Room Conditions • If the total number of call records exceeds 90 % of available memory, call records from the extension with the largest number of records will be automatically printed out, and the records printed out will be combined in memory into one aggregate record to save space.
  • Page 315: Extension Controlling Features

    1.28.1 Extension Personal Identification Number (PIN) 1.28 Extension Controlling Features 1.28.1 Extension Personal Identification Number (PIN) Description Each extension user can have his own PIN through system programming or personal programming (Extension PIN [Personal Identification Number]) to set features or access his own telephone remotely. The following features cannot be used without the PIN: Live Call Screening (LCS) (®...
  • Page 316 1.28.1 Extension Personal Identification Number (PIN) PT Programming Manual References [005] Extension Personal Identification Number (PIN) User Manual References 3.1.2 Settings on the Programming Mode 3.2.2 Manager Programming Feature Guide...
  • Page 317: Extension Feature Clear

    1.28.2 Extension Feature Clear 1.28.2 Extension Feature Clear Description Extension users can clear all the following features set on their own telephone at once. This feature is also known as Station Programme Clear. Features After Setting Absent Message FWD*/DND* Call Pickup Deny Allow Call Waiting* Disable (In Canada, the default setting is "Enable"...
  • Page 318 1.28.2 Extension Feature Clear User Manual References 1.8.14 Clearing Features Set at Your Extension (Extension Feature Clear) Feature Guide...
  • Page 319: Walking Extension Features

    1.28.3 Walking Extension Features 1.28.3 Walking Extension Features 1.28.3.1 Walking Extension Description It is possible to use any extension and have your extension settings available to you. Settings such as extension number, one-touch dialling memory, and COS are all available to you at the new location. This feature is also known as Walking Station.
  • Page 320: Enhanced Walking Extension

    1.28.3 Walking Extension Features 1.28.3.2 Enhanced Walking Extension Description It is possible to use the Walking Extension feature with extensions in Service-in (functions normally) and Service-out (cannot make trunk calls or receive calls) modes, allowing extensions and locations (i.e., telephones) to be utilised more efficiently. Extensions can be set to Service-out mode when the extension user is not using the extension or to prevent calls from being made or received when no one is using the location.
  • Page 321 1.28.3 Walking Extension Features Extension settings can be switched allowing multiple extension users to use the same telephone as follows: Virtual Location Extn. 101 Extn. 101 Extn. 101 Service-out Service-in Service-out Service-out Service-in Service-out Service-in Virtual Virtual Location Location Extn. 102 Extn.
  • Page 322: Timed Reminder

    1.28.4 Timed Reminder 1.28.4 Timed Reminder Description An extension can be preset to ring at a certain time, to act as a wake-up call or reminder. This feature can be programmed to activate only once, or daily. If the user answers the alarm call, a prerecorded voice message will be heard.
  • Page 323: Audible Tone Features

    1.29.1 Dial Tone 1.29 Audible Tone Features 1.29.1 Dial Tone Description The following distinctive dial tones inform extensions about features activated on their extensions. Each dial tone type has two frequencies (e.g., dial tone 1A and dial tone 1B). Type Description Tone 1A/1B A normal dial tone is heard when:...
  • Page 324 1.29.1 Dial Tone The dial tone type for the ARS feature can be selected separately. If "Type A" is selected for the ARS, dial tone 1A will be heard. If "Type B" is selected, dial tone 1B will be heard. •...
  • Page 325: Confirmation Tone

    1.29.2 Confirmation Tone 1.29.2 Confirmation Tone Description At the end of feature operations, the PBX confirms the success of the operation by sending a confirmation tone to extension users. Type Description Tone 1 Sent when the setting is accepted. Sent when a call is received in voice-calling mode (Alternate Receiving—Ring/Voice).
  • Page 326 1.29.2 Confirmation Tone PC Programming Manual References 4.18 [2-9] System Options—Option 3 → Confirmation Tone—Tone 1 : Called by Voice → Confirmation Tone—Tone 2 : Paged / Automatic Answer → Confirmation Tone—Tone 3-1 : Start Talking after Making Call / Call from Doorphone →...
  • Page 327: Networking Features

    1.30.1 TIE Line Service 1.30 Networking Features 1.30.1 TIE Line Service Description A TIE line is a privately leased communication line between two or more PBXs, which provides cost effective communications between company members at different locations. The TIE lines can be used to call through the PBX to reach another switching system (PBX or telephone company).
  • Page 328 1.30.1 TIE Line Service Explanation: To use this method, it is necessary to change the first one or two digits of extension numbers of either PBX (e.g., 10XX for PBX-1, 20XX for PBX-2) to allow calls to be routed properly. Case 1: Extension 1012 of PBX-1 dials extension number "2011".
  • Page 329 1.30.1 TIE Line Service TIE-to-Trunk Access Trunk-to-TIE-to-Trunk Access Trunk-to-TIE Access It is possible to assign an extension of another PBX as the destination of incoming trunk calls to the own PBX. It is also possible to forward calls using a virtual PS. Using this method, trunk calls received at PBX-1 are forwarded directly to the extension at PBX-2, even when using the PBX Code method.
  • Page 330 1.30.1 TIE Line Service [Example] Telephone Company Trunk TIE Line Network PBX Code: 951 PBX Code: 952 PBX-1 PBX-2 Trunk TIE Line Interface Interface Forwarded/Transferred /Intercepted to 7-952-2011 Outside Caller Extn. 1011 Extn. 2011 Dials "123-4567". Explanation: An outside caller dials "123-4567". The call reaches the destination (extension 1011 of PBX-1), and the call is forwarded, transferred, or intercepted to extension "2011"...
  • Page 331 1.30.1 TIE Line Service <Extension Number Method (Access without PBX Code)> Telephone Company Trunk Trunk 211-4567 TIE Line Network PBX-2 PBX-1 9-211-4567 TIE Line Interface Interface TRG 2 Outside Party Extn. 1011 Extn. 2011 (211-4567) Dials "802-9-211-4567". Explanation: Extension 1011 of PBX-1 dials the Trunk Group Access number of PBX-1 "8", trunk group number "02"...
  • Page 332 1.30.1 TIE Line Service <PBX Code Method (Access with PBX Code)> Telephone Company Trunk Trunk 211-4567 TIE Line Network PBX-1 PBX-2 PBX Code 952 PBX Code 951 952-9-211-4567 TIE Line Interface Interface TRG 2 Outside Party Extn. 1011 Extn. 1011 (211-4567) Dials "7-952-9-211-4567"...
  • Page 333 1.30.1 TIE Line Service <Extension Number Method (Access without PBX Code)> Telephone Company Trunk Trunk 211-4567 TIE Line Network PBX-2 PBX-1 9-211-4567 TIE Line Interface Interface TRG 2 Outside Party Extn. 1011 Extn. 2011 (211-4567) Dials "9-211-4567". Explanation: Extension 1011 of PBX-1 dials the Idle Line Access number of PBX-1 "9" and telephone number "211-4567".
  • Page 334 1.30.1 TIE Line Service <PBX Code Method (Access with PBX Code)> Telephone Company Trunk Trunk 211-4567 TIE Line Network PBX-1 PBX-2 PBX Code 952 PBX Code 951 952-9-211-4567 TIE Line Interface Interface TRG 2 Outside Party Extn. 1011 Extn. 1011 (211-4567) Dials "9-211-4567".
  • Page 335 1.30.1 TIE Line Service [Programming Example of PBX-2] Trunk Group No. COS No. Outgoing Call TRG of Incoming … Call TRG 1 TRG 2 TRG 3 COS 1 COS 2 COS 3 : Block [Example] <Extension Number Method (Access Without PBX Code)> Telephone Company Trunk Trunk...
  • Page 336 1.30.1 TIE Line Service Explanation: Case 1: Extension 1011 of PBX-1 dials the Trunk Group Access number of PBX-1 "8", TIE line trunk group number (TRG 2), Idle Line Access number of PBX-2 "9", and the telephone number "211-4567". The call is not connected to the outside party through PBX-2 because the COS of TRG 1 (COS 3) is blocked from accessing TRG 3 of PBX-2.
  • Page 337 1.30.1 TIE Line Service Extension 1012 of PBX-1 dials the TIE line access number "7", PBX code "952", verification code entry feature number, , verification code, verification code personal identification number (PIN), Idle Line Access number of PBX-2 "9", and the telephone number "211-4567". If the specified verification code applies COS 2 of PBX-2, the call is connected to the outside party through PBX-2, because COS 2 is not blocked from accessing TRG 3 of PBX-2.
  • Page 338 1.30.1 TIE Line Service [Example] Telephone Company Telephone Company (area code: 09) (area code: 01) Trunk Trunk Trunk 23-4567 Trunk TIE Line Network PBX-1 PBX-2 PBX-Code 951 PBX-Code 952 952-9-01-23-4567 TIE Line DISA Interface Interface TRG 2 Outside Caller Outside Party (23-4567) Dials "(DISA phone number)-9-01-23-...
  • Page 339 1.30.1 TIE Line Service 4.9 [2-6-1] Numbering Plan—Main—Other PBX Extension— Dial TIE Line Network PBX-4 PBX-3 Extn. 4xxx Extn. 3xxx b-2nd) 3xxx c) 4xxx TRG 2 If you dial: a) 2xxx b) 3xxx TRG 1 c) 4xxx a) 2xxx Extn. 1xxx Extn.
  • Page 340 1.30.1 TIE Line Service ® 11.1 [9-1] TIE Table— Own PBX Code TIE Line Network PBX-4 PBX-3 PBX Code 953 PBX Code 954 Extn. xxxx Extn. xxxx b-2nd) 953#-xxxx 954#-xxxx If you dial: TRG 2 a) 7-952-xxxx b) 7-953-xxxx TRG 1 c) 7-954-xxxx a) 952-xxxx Extn.
  • Page 341 1.30.1 TIE Line Service To Receive a TIE Line Call Extension Number Method (Access without PBX Code) [Example] A TIE line call is sent to PBX-2 from PBX-1. If the TIE Line Network number sent from PBX-1 is an extension number of PBX-4 PBX-3 PBX-2 (e.g., 2011), the call...
  • Page 342 1.30.1 TIE Line Service [Example] A TIE line call is sent to PBX-2 from PBX-1. If TIE Line Network the number sent from PBX-4 PBX-3 PBX-1 has the PBX PBX Code 953 PBX Code 954 code of PBX-2 "952", the call will be received at the corresponding Extn.
  • Page 343 1.30.1 TIE Line Service TIE Line Routing Flowchart [Making a TIE Line Call from an Extension] A TIE line call is made as follows: PBX Code Method: 7-abc-xxxx Extension No. Method: dexx Is the dialled number identified as a TIE line access no. Not treated as or an other PBX extension no.
  • Page 344 1.30.1 TIE Line Service [Receiving a Call through a TIE Line] <Extension Number Method <PBX Code Method (Access without PBX Code)> (Access with PBX Code)> A call is received through a A call is received through a TIE line as follows: TIE line as follows: # 1021 ## 0511033...
  • Page 345 1.30.1 TIE Line Service Conditions • A trunk which is used for a private network should be assigned "Private" as the networking type. (® 1.1.1.1 Incoming Trunk Call Features—SUMMARY) • To establish a QSIG network (® 1.30.4 QSIG Standard Features), each ISDN (QSIG) connection in a TIE line network must have the port on one PBX assigned as a master port, and the port on the other PBX assigned as a slave port.
  • Page 346 1.30.1 TIE Line Service Case 2: Extension 1012 of PBX-1 dials extension number "1013". ® The dialled number is not found at the local PBX, so the call is redirected to the specified TIE Line, and extension 1012 of PBX-1 is connected to extension 1013 of PBX-2. –...
  • Page 347 1.30.1 TIE Line Service 3.1 Capacity of System Resources User Manual References 1.2.1 Basic Calling Feature Guide...
  • Page 348: Voice Over Internet Protocol (voip) Network

    1.30.2 Voice over Internet Protocol (VoIP) Network 1.30.2 Voice over Internet Protocol (VoIP) Network Description The PBX can connect to another PBX via a private IP network. In this case, voice signals are converted into IP packets (VoIP) and sent through this network. VoIP networks support private network communications using TIE line service.
  • Page 349: Gateway Groups

    1.30.2 Voice over Internet Protocol (VoIP) Network [Explanation] Calls to destinations with leading number "2" or "3" are automatically routed through the VoIP ports, designated as trunk group 2. • IP-GW IP address assignment for the local PBX and other PBXs. [Programming Example] Destination Leading No.
  • Page 350: Automatic Rerouting Of Voip Calls To Public Trunks

    Conditions • Some QSIG services are available. (® 1.30.4 QSIG Standard Features) • TRS/Call Barring settings apply to calls rerouted to public trunks. Installation Manual References KX-TDE100/KX-TDE200 3.4.1 Virtual Cards 3.5.11 IP-GW4E Card (KX-TDA0484) 3.5.12 IP-GW16 Card (KX-TDA0490) Feature Guide...
  • Page 351 1.30.2 Voice over Internet Protocol (VoIP) Network KX-TDE600 3.4.1 Virtual Cards 3.7.11 IP-GW4E Card (KX-TDA0484) 3.7.12 IP-GW16 Card (KX-TDA0490) PC Programming Manual References 3.7 [1-1] Slot—Port Property - Virtual IP Gateway Port 3.50 [1-1] Slot—Port Property - IP-GW Port 11.1 [9-1] TIE Table Feature Guide References 1.30.1 TIE Line Service Feature Guide...
  • Page 352: Virtual Private Network (vpn)

    1.30.3 Virtual Private Network (VPN) 1.30.3 Virtual Private Network (VPN) Description Virtual Private Network (VPN) is a service provided by the telephone company. It uses an existing line as if it were a private line. There is no need to set up a private line or to lease a line from the telephone company. Making and receiving both public and private calls is possible using the same line.
  • Page 353 1.30.3 Virtual Private Network (VPN) [Quick Dialling Programming Example] Location No. Quick Dialling No. Desired No. Quick Dialling 01 2345 (extension no. of other PBX) 9-123-4321 (Public no. of extension 2345) Explanation: When an extension user dials "2345", he is connected to extension "2345" of other PBX whose public number is "123-4321".
  • Page 354: Qsig Standard Features

    1.30.4 QSIG Standard Features 1.30.4 QSIG Standard Features 1.30.4.1 QSIG Standard Features—SUMMARY Description QSIG is a protocol which is based on ISDN (Q.931) and offers enhanced PBX features in a private network. The QSIG network supports private communications by the TIE line service method. The following features are available for an ISDN-QSIG or VoIP private network.
  • Page 355 1.30.4 QSIG Standard Features Service Description & Reference Calling Name Identification Prevents the caller’s name being presented to the called party by the Restriction (CNIR) caller. ® 1.30.4.2 Calling/Connected Line Identification Presentation (CLIP/COLP) and Calling/Connected Name Identification Presentation (CNIP/CONP)—by QSIG Connected Name Prevents CONP being sent by the answered party.
  • Page 356: Calling/connected Line Identification Presentation (clip/colp) And Calling/connected Name Identification Presentation (cnip/conp)-by Qsig

    1.30.4 QSIG Standard Features 1.30.4.2 Calling/Connected Line Identification Presentation (CLIP/ COLP) and Calling/Connected Name Identification Presentation (CNIP/ CONP)—by QSIG Description Calling Line/Name Identification Presentation (CLIP/CNIP): The PBX can send a preprogrammed extension number and/or name to the QSIG network when an extension user makes a call.
  • Page 357 1.30.4 QSIG Standard Features Calling/Connected Name Identification Restriction (CNIR/CONR): It is possible for each extension to restrict the sending of its extension name to the QSIG network. When CLIR is activated, CNIR becomes active automatically. When COLR is activated, CONR becomes active automatically.
  • Page 358: Call Forwarding (cf)-by Qsig

    1.30.4 QSIG Standard Features 1.30.4.3 Call Forwarding (CF)—by QSIG Description The PBX forwards the call to a destination extension in another PBX in QSIG network. The destination can be set on your own PBX on an extension basis as the forward destination of trunk calls (® 1.3.1.2 Call Forwarding (FWD)).
  • Page 359 1.30.4 QSIG Standard Features PC Programming Manual References 3.30 [1-1] Slot—Port Property - BRI Port—Supplementary Service— COLP, CLIR, COLR, CNIP, CONP, CNIR, CONR, CF (Rerouting), CT, CCBS, AOC-D, AOC-E, 3PTY 3.32 [1-1] Slot—Port Property - PRI Port—Supplementary Service— COLP, CLIR, COLR, CNIP, CONP, CNIR, CONR, CF (Rerouting), CT, CCBS, AOC-D, AOC-E, E911, 3PTY User Manual References 1.6.1 Forwarding Calls...
  • Page 360: Call Transfer (ct)-by Qsig

    1.30.4 QSIG Standard Features 1.30.4.4 Call Transfer (CT)—by QSIG Description The PBX transfers the call to a destination extension in another PBX in QSIG network. If the same trunk group is used for the incoming call and the transferred call, the following situation will be possible.
  • Page 361 1.30.4 QSIG Standard Features PC Programming Manual References 3.30 [1-1] Slot—Port Property - BRI Port—Supplementary Service— COLP, CLIR, COLR, CNIP, CONP, CNIR, CONR, CF (Rerouting), CT, CCBS, AOC-D, AOC-E, 3PTY 3.32 [1-1] Slot—Port Property - PRI Port—Supplementary Service— COLP, CLIR, COLR, CNIP, CONP, CNIR, CONR, CF (Rerouting), CT, CCBS, AOC-D, AOC-E, E911, 3PTY User Manual References 1.4.1 Transferring a Call (Call Transfer)
  • Page 362: Completion Of Calls To Busy Subscriber (ccbs)-by Qsig

    1.30.4 QSIG Standard Features 1.30.4.5 Completion of Calls to Busy Subscriber (CCBS)—by QSIG Description If the call has been made to an extension in another PBX in QSIG network and the called party is busy, an extension user can set to receive callback ringing when the called party becomes free. When the user answers the callback ringing, that party’s number is automatically dialled.
  • Page 363: Qsig Enhanced Features

    1.30.5 QSIG Enhanced Features 1.30.5 QSIG Enhanced Features 1.30.5.1 Network Direct Station Selection (NDSS) Description When PBXs are networked using ISDN or IP-GW cards, it is possible to assign flexible buttons as Network Direct Station Selection (NDSS) buttons. These buttons are used to monitor the status of extensions connected to up to seven other PBXs in the network, and to make or transfer calls to those extensions with one touch, like normal DSS buttons.
  • Page 364 1.30.5 QSIG Enhanced Features ISDN-QSIG (PBX Direct Connection) Each QSIG port of a BRI or PRI card that will be used to transmit extension status information must be set to do so through system programming. Even if a port is set to not transmit information, it will still receive information from other PBXs.
  • Page 365 1.30.5 QSIG Enhanced Features [Example VoIP Network] PBX-1 PBX-2 Network ID 1 4001 NDSS 4001 NDSS Idle Idle IP Network Busy Busy PBX-3 PBX-4 Network ID 2 4001 Idle Busy Mixed Network When using the NDSS feature over a mixed network containing both VoIP portions and ISDN line portions, it is possible to set whether status information will be transferred between VoIP and ISDN cards within each PBX.
  • Page 366 1.30.5 QSIG Enhanced Features • If no other PBXs are monitoring the selected extension, the monitored PBX stops transmitting status information for that extension. • The monitor PBX stops receiving status information for the selected extension. All NDSS buttons for that extension stop displaying status information.
  • Page 367 1.30.5 QSIG Enhanced Features maximum, the data is discarded. This is used to prevent data from circling unnecessarily around the network. ® 11.2 [9-2] Network Data Transmission— Network Data Transmission for Centralised Operator Feature—Data Transmission Counter • If it is not possible to remotely turn off transmission of extension status information using the NDSS Monitor Release feature because of network conditions, it is possible to perform the same operation directly through system programming at the monitored PBX.
  • Page 368: Centralised Voice Mail

    1.30.5 QSIG Enhanced Features 1.30.5.2 Centralised Voice Mail Description Up to 8 PBXs connected in a VoIP or ISDN private network can share the services of a VPS connected to another PBX in DPT integration. This VPS can provide voice mail for extensions attached to any of the PBXs in the network, as if the VPS were connected to the local PBX.
  • Page 369 1.30.5 QSIG Enhanced Features [Trunk Call Answered by the VPS, Transferred to Extension at Other PBX (Extension Number Method)] Outside Caller Telephone Company TIE Line Network PBX-1 PBX-2 PBX-3 Private network PBX-4 PBX-5 PBX-6 Hello. PBX-7 Please enter PBX-8 extension number. Mailbox 101 Extn.
  • Page 370: Multiple Vpss

    1.30.5 QSIG Enhanced Features Extension 201 does not answer the trunk call, so the call is forwarded to the VPS, and answered by mailbox 201. If the outside caller leaves a message, the VPS sends a Message Waiting notification to the extension using Enhanced QSIG information over the private network.
  • Page 371 1.30.5 QSIG Enhanced Features • Only KX-TVM series VPSs connected using DPT integration support this feature. • Mailboxes for extensions connected to other PBXs in the network must be set up manually. • An extension can receive Message Waiting notifications from multiple VPSs connected to PBXs in the network.
  • Page 372: Network Icd Group

    1.30.6 Network ICD Group 1.30.6 Network ICD Group Description An Incoming Call Distribution (ICD) Group can include up to 4 destinations at other PBXs in a private network, including the floating extension number of another ICD Group. This is done by assigning a virtual PS as a member of the ICD Group, and then setting the number of a destination at another PBX as the forwarding destination for that virtual PS.
  • Page 373 1.30.6 Network ICD Group Feature Guide References 1.2.2.3 Outside Destinations in Incoming Call Distribution Group 1.25.6 Virtual PS Feature Guide...
  • Page 374: Ps Roaming By Network Icd Group

    1.30.6 Network ICD Group 1.30.6.1 PS Roaming by Network ICD Group Description One PS can be registered to up to 4 PBXs in a private network, and a Network ICD group created for the PS at each PBX, with virtual PSs set to forward to the other PBXs in the network. When a call to the PS is received at one of the PBXs, the call rings simultaneously at all PBXs in the network to which that PS is registered.
  • Page 375 1.30.6 Network ICD Group • If the status of a PS is set to Out of Range at all PBXs that it is registered to, the call will be redirected to the overflow destination of the ICD Group. • Handover from one PBX to another PBX during a conversation is not possible. PC Programming Manual References 4.5 [2-3] Timers &...
  • Page 376: Ip Telephone Features

    1.31.1 IP Proprietary Telephone (IP-PT) 1.31 IP Telephone Features 1.31.1 IP Proprietary Telephone (IP-PT) Description This PBX supports the connection of IP-PTs, which function almost identically to normal PTs. However, they connect to the PBX over a LAN, and make and receive calls using IP. IP-PTs have two Ethernet ports for connection, primary and secondary.
  • Page 377 KX-NT300 series (except ü ü KX-NT366/KX-NT305) KX-NT366/KX-NT305 ü ü: Available Installation Manual References KX-TDE100/KX-TDE200 3.4.1 Virtual Cards 3.6.8 IP-EXT16 Card (KX-TDA0470) KX-TDE600 3.4.1 Virtual Cards 3.8.8 IP-EXT16 Card (KX-TDA0470) PC Programming Manual References 3.14 [1-1] Slot—Card Property - Virtual IP Extension 3.15 [1-1] Slot—Port Property - Virtual IP Extension...
  • Page 378: Sip (session Initiation Protocol) Extension

    1.31.2 SIP (Session Initiation Protocol) Extension 1.31.2 SIP (Session Initiation Protocol) Extension Description This PBX supports the connection of SIP supported IP telephones (hardphones and softphones). SIP extensions make and receive calls using Internet Protocol (IP). SIP extensions support the following features: –...
  • Page 379 1.31.2 SIP (Session Initiation Protocol) Extension Installation Manual References KX-TDE100/KX-TDE200 3.4.1 Virtual Cards KX-TDE600 3.4.1 Virtual Cards PC Programming Manual References 3.17 [1-1] Slot—Card Property - Virtual SIP Extension 3.18 [1-1] Slot—Port Property - Virtual SIP Extension Port 3.19 [1-1] Slot—Port Property - Virtual SIP Extension Port—Connection Command...
  • Page 380: Peer-to-peer Connection

    1.31.3 Peer-to-Peer Connection 1.31.3 Peer-to-Peer Connection Description This PBX automatically establishes peer-to-peer communication between peer-to-peer compatible IP extensions (i.e., IP-PTs and SIP extensions). Non-peer-to-peer IP extension calls are routed through the DSP card. However, with peer-to-peer calls, the call is routed directly from one IP extension to another without going through a DSP card.
  • Page 381 1.31.3 Peer-to-Peer Connection Installation Manual References KX-TDE100/KX-TDE200 1.4.3 System Capacity KX-TDE600 1.4.3 System Capacity PC Programming Manual References 3.15 [1-1] Slot—Port Property - Virtual IP Extension—Option— IP Codec Priority Feature Guide References 1.31.1 IP Proprietary Telephone (IP-PT) Feature Guide...
  • Page 382: Self Labelling (kx-nt366 Only)

    1.31.4 Self Labelling (KX-NT366 only) 1.31.4 Self Labelling (KX-NT366 only) Description The KX-NT366 IP-PT features 12 flexible buttons, with an LCD screen next to the buttons. Each item can be named on the LCD screen through personal/system programming to reflect the function of its corresponding flexible button.
  • Page 383 1.31.4 Self Labelling (KX-NT366 only) User Manual References 1.14.1 Self Labelling (KX-NT366 only) Feature Guide...
  • Page 384: Computer Telephony Integration (cti) Features

    1.32.1 Computer Telephony Integration (CTI) 1.32 Computer Telephony Integration (CTI) Features 1.32.1 Computer Telephony Integration (CTI) Description Connecting a PC to a DPT, or connecting a CTI Server to this PBX, enables extension users to make use of advanced features by using the stored data in the PC or the CTI Server. The features that are available through CTI depend on the CTI application software used on connected PCs.
  • Page 385 A PC connected directly to an IP-PT cannot be used for First Party Call Control. • IP-PTs do not support the use of PC Phone or PC Console software on a connected PC. Installation Manual References KX-TDE100/KX-TDE200 3.8.4 First Party Call Control CTI Connection 3.13.1 Connection of Peripherals KX-TDE600 3.10.4 First Party Call Control CTI Connection...
  • Page 386: Pc Phone/pc Console

    Calls can also be made and received on this screen. Conditions • Hardware Requirements: KX-DT343/KX-DT346 or KX-T7633/KX-T7636 DPT and USB Module Installation Manual References KX-TDE100/KX-TDE200 3.8.4 First Party Call Control CTI Connection KX-TDE600 3.10.4 First Party Call Control CTI Connection PC Programming Manual References 3.21 [1-1] Slot—Port Property - Extension Port...
  • Page 387 1.32.2 PC Phone/PC Console PT Programming Manual References [601] Terminal Device Assignment Feature Guide References 3.1 Capacity of System Resources Feature Guide...
  • Page 388: Cellular Phone Features

    ® 1.17.6 Direct Inward System Access (DISA) Conditions • The KX-NCS4910 (Activation Key for Software Upgrade to Enhanced Version) for the KX-TDE100/ KX-TDE200, or the KX-NCS4950 (Activation Key for Software Upgrade to Enhanced Version) for the KX-TDE600 is required to use this feature.
  • Page 389: System Configuration And Administration Features

    Section 2 System Configuration and Administration Features Feature Guide...
  • Page 390: System Configuration-hardware

    An APT connected to a Super Hybrid port can be detected automatically when the XDP mode has been disabled. • A DSS Console or a Panasonic VPS (DPT [Digital] Integration) can also be connected with an SLT in XDP mode. •...
  • Page 391 2.1.1 Extension Port Configuration 6.17 [4-3] DSS Console— Pair Extension PT Programming Manual References [007] DSS Console Paired Telephone [600] EXtra Device Port (XDP) Mode Feature Guide...
  • Page 392: System Configuration-software

    2.2.1 Class of Service (COS) 2.2 System Configuration—Software 2.2.1 Class of Service (COS) Description Each extension must belong to a Class of Service (COS). By assigning certain extensions to a COS, it is possible to control the behaviour and privileges of extension users (allowing or denying certain extensions access to various features, extensions, and trunks) depending on the duties appointed to them.
  • Page 393 2.2.1 Class of Service (COS) PT Programming Manual References 2.1.8 COS Programming [602] Class of Service Feature Guide References 3.1 Capacity of System Resources User Manual References 1.2.7 Calling without Restrictions Feature Guide...
  • Page 394: Group

    2.2.2 Group 2.2.2 Group Description This PBX supports various types of groups. Trunk Group Trunks can be grouped into a specified number of trunk groups (e.g., for each carrier, trunk type, etc.). Several settings can be assigned on a trunk group basis. All trunks belonging to a trunk group follow the assignment determined for that trunk group.
  • Page 395 2.2.2 Group (® 1.15.1 Paging) ® 5.10 [3-4] Paging Group ® 5.11 [3-4] Paging Group—All Setting ® 5.12 [3-4] Paging Group—External Pager ® [640] Extension User Groups of a Paging Group [Example] Paging Group 1 Paging Group 2 Paging Group 3 Paging Group 4 Extension Extension...
  • Page 396 2.2.2 Group Type Description VM (DTMF) Group A group of SLT ports which use the Voice Mail DTMF Integration features. One SLT port can belong to only one group. VM (DPT) Group A group of DPT ports which use the Voice Mail DPT (Digital) Integration features.
  • Page 397 2.2.2 Group PC Programming Manual References Section 5 [3] Group PT Programming Manual References [402] LCOT/BRI Trunk Group Number [603] Extension User Group [620] Incoming Call Distribution Group Member [622] Incoming Call Distribution Group Floating Extension Number [623] Incoming Call Distribution Group Name [640] Extension User Groups of a Paging Group [650] Extension User Groups of a Pickup Group [660] VM Group Floating Extension Number...
  • Page 398: Tenant Service

    2.2.3 Tenant Service 2.2.3 Tenant Service Description This PBX can be shared with a certain number of tenants. Tenant Configuration Tenant Member The tenant members consist of extension user groups. One extension user group can belong to only one tenant. Therefore, one extension can belong to only one tenant. (®...
  • Page 399: System Speed

    2.2.3 Tenant Service System Speed Tenant No. Operator ARS Mode Music Source Dialling Follows the system assignment of a PBX operator. ® 4.4 [2-2] Operator & BGM— PBX Operator—Day, Lunch, Break, Night ® [006] Operator Assignment Follows the system assignment of the ARS mode. ®...
  • Page 400 2.2.3 Tenant Service [Programming Example] Called Party Caller COS 1 COS 2 COS 3 COS 4 COS 5 COS 6 COS 1 COS 2 COS 3 ü ü COS 4 ü ü COS 5 ü ü ü ü COS 6 ü...
  • Page 401 2.2.3 Tenant Service 12.2 [10-2] DIL Table & Port Settings—DIL— Tenant Number 12.3 [10-3] DDI / DID Table— Tenant Number 12.6 [10-4] MSN Table—MSN— Tenant Number PT Programming Manual References [001] System Speed Dialling Number [006] Operator Assignment [320] ARS Mode [711] Music on Hold Feature Guide References 3.1 Capacity of System Resources...
  • Page 402: Time Service

    2.2.4 Time Service 2.2.4 Time Service Description This PBX supports day, night, lunch, and break modes of operation. TRS/Barring can be arranged separately. The destination of incoming calls can be set differently for each mode. Time Service Switching Mode Day/lunch/break/night mode can be switched either automatically or manually. The switching mode can be assigned for each tenant.
  • Page 403 2.2.4 Time Service Features Using Time Service The following features can be set in each time mode (day/lunch/break/night): Destination of incoming trunk calls (DIL/DID/DDI/MSN) (® 1.1.1 Incoming Trunk Call Features) Destination of the Intercept Routing (® 1.1.1.6 Intercept Routing) Queuing Time Table for incoming call distribution groups (® 1.2.2.4 Queuing Feature) Overflow destination for incoming call distribution groups (®...
  • Page 404 2.2.4 Time Service Day/Night/Break button Day/Night/Lunch/Break button Each of these buttons is used for switching between modes. For example, pressing the Day/Night button switches between day and night modes. All of these buttons show the current status as follows: Light Pattern Status Day mode Red on...
  • Page 405 2.2.4 Time Service → Optional Parameter (or Ringing Tone Type Number) (for Time Service) 6.17 [4-3] DSS Console → Type → Parameter Selection (for Time Service) → Parameter Selection (for Time Service - Automatic/Manual) → Optional Parameter (Ringing Tone Type Number) (for Time Service) PT Programming Manual References [101] Time Service Switching Mode [102] Time Service Starting Time...
  • Page 406: Operator Features

    2.2.5 Operator Features 2.2.5 Operator Features Description Any extension or Incoming Call Distribution (ICD) group can be designated as an operator. This PBX supports the following types of operators: Type Description PBX operator An extension or incoming call distribution group can be assigned as a PBX operator for each time mode (day/lunch/break/night).
  • Page 407: Manager Features

    2.2.6 Manager Features 2.2.6 Manager Features Description An extension assigned as the manager (manager extension) is allowed to use the specified features. COS programming determines the extensions which can use the following manager features: Manager Feature Description & Reference Password Manager Manager Changes the manager password.
  • Page 408 2.2.6 Manager Features Manager Feature Description & Reference Password Trunk Busy Out Clear Clears the Busy Out status of a trunk. Not required ® 1.5.4.6 Trunk Busy Out NDSS Monitor Release Removes the monitor function from an NDSS Not required button.
  • Page 409: System Data Control

    2.3.1 PC Programming 2.3 System Data Control 2.3.1 PC Programming Description This PBX can be programmed and administered using a PC. There are two programming methods: On-site Programming: System programming/diagnosis can be performed locally by connecting a PC to the PBX directly. Remote Programming: System programming/diagnosis and data upload can be performed from a remote location.
  • Page 410 Section 2.3.3 Password Security in this Feature Guide. • Remote Programming Limitation It is possible to disable remote access through system programming. Installation Manual References KX-TDE100/KX-TDE200 3.3.1 IPCMPR Card 3.3.3 RMT Card (KX-TDA0196) 3.13.1 Connection of Peripherals 4.1 Overview 4.2 PC Connection...
  • Page 411 2.3.1 PC Programming →Password— System Password - PC Programming—Administrator Level →Password— System Password - PC Programming—Installer Level PT Programming Manual References [801] External Modem Control [810] Remote Programming [811] Modem Floating Extension Number [812] ISDN Remote Floating Extension Number Feature Guide References 1.1.1.2 Direct In Line (DIL) 1.1.1.3 Direct Inward Dialling (DID)/Direct Dialling In (DDI) 1.1.1.4 Multiple Subscriber Number (MSN) Ringing Service...
  • Page 412: Pt Programming

    2.3.2 PT Programming 2.3.2 PT Programming Description A PT user can perform the following programming: Personal Programming: Customising the extension according to his needs. System Programming: Customising the PBX according to organisational needs. Manager Programming: Customising specified frequently changing items (e.g., Charge Management and Remote Extension Dial Lock).
  • Page 413 2.3.2 PT Programming User Manual References 3.1 Customising Your Phone (Personal Programming) 3.2 Manager Programming 3.3 Customising Your System (System Programming) Feature Guide...
  • Page 414: Password Security

    2.3.3 Password Security 2.3.3 Password Security Description To maintain system security, system passwords are required to access certain programming functions of the PBX. By giving different users access to different passwords, it is possible to control the amount of programming that each user is able to perform. The following types of system passwords are available: Password Description...
  • Page 415 2.3.3 Password Security PC Programming Manual References 2.1.2 Access Levels 13.1 [11-1] Main—Password Feature Guide References 3.1 Capacity of System Resources Feature Guide...
  • Page 416: Quick Setup

    ): 41 For default of the flexible numbers, refer to the [Flexible Numbering Table (available while a dial tone is heard)] (® 2.3.6 Flexible Numbering/Fixed Numbering). Extension KX-TDE100/KX-TDE200: Determines the number from which default extension from 101/from 201 numbers begin. KX-TDE600:...
  • Page 417 2.3.4 Quick Setup Item Parameter Description Virtual Card – Select whether to install a V-IPEXT, V-SIPEXT, or V-SIPGW card. If the DHCP Client setting is set to Enable, this parameter can not be set. Note that the programmable items may vary depending on the version of Maintenance Console being used. Feature Guide...
  • Page 418: Automatic Setup

    2.3.5 Automatic Setup 2.3.5 Automatic Setup Description There are two automatic setup features as follows: Automatic ISDN Configuration Automatic Time Adjustment Automatic ISDN Configuration The ISDN (BRI) port configuration can be set automatically through system programming. The following items will be set by making and receiving a call using the subscriber number assigned for each ISDN (BRI) port: L1 Active Mode L2 Data Link Mode...
  • Page 419 2.3.5 Automatic Setup [SNTP Time Information] • The time set through SNTP will apply the same to all PTs and IP-PTs connected to the PBX, regardless if an IP extension is located in another time zone. PC Programming Manual References 2.5 Tool—2.5.2 Tool—BRI Automatic Configuration 4.1 [2-1-1] Date &...
  • Page 420: Flexible Numbering/fixed Numbering

    "0" through "9", " ", and "#" [Flexible Numbering Table (available while a dial tone is heard)] Feature Default Type 1 Type 2 (with (without KX-TDE100/ KX-TDE600 KX-TDE200 Extension Numbering Scheme 1—Leading 1 / 2 10 / 20 Number Extension Numbering Scheme 2—Leading...
  • Page 421 2.3.6 Flexible Numbering/Fixed Numbering Feature Default Type 1 Type 2 (with (without KX-TDE100/ KX-TDE600 KX-TDE200 Extension Numbering Scheme 9—Leading None 18 / 28 Number Extension Numbering Scheme 10—Leading None 19 / 29 None Number Extension Numbering Scheme 11—Leading None 20 / 30 Number Extension Numbering Scheme 12—Leading...
  • Page 422 2.3.6 Flexible Numbering/Fixed Numbering Feature Default Type 1 Type 2 (with (without KX-TDE100/ KX-TDE600 KX-TDE200 Personal Speed Dialling—Programming Doorphone Call Broadcasting None Group Paging External BGM on/off Outgoing Message (OGM) playback/record/clear S-CO Line Access SVM—Personal Greeting Message playback/ None record/clear...
  • Page 423 2.3.6 Flexible Numbering/Fixed Numbering Feature Default Type 1 Type 2 (with (without KX-TDE100/ KX-TDE600 KX-TDE200 Showing the telephone number when making outside calls (KX-HGT100 only) COLR set/cancel CLIR set/cancel Switch CLIP/COLP of the Trunk/Extension MCID None ISDN-FWD set/cancel/confirm None Message Waiting set/cancel/callback FWD/DND set/cancel—Both...
  • Page 424 2.3.6 Flexible Numbering/Fixed Numbering Feature Default Type 1 Type 2 (with (without KX-TDE100/ KX-TDE600 KX-TDE200 Printing Message Extension Dial Lock set/cancel Time Service Switch Remote Extension Dial Lock off Remote Extension Dial Lock on NDSS Monitor Release Trunk Busy Out Clear...
  • Page 425 2.3.6 Flexible Numbering/Fixed Numbering The features which are available while dialling or talking have fixed numbers as shown in the following table: [Fixed Numbering Table (available while dialling or talking)] Feature Fixed Numbering Pulse to Tone Conversion Conference Door Open Conditions •...
  • Page 426 2.3.6 Flexible Numbering/Fixed Numbering 4.11 [2-6-3] Numbering Plan—B/NA DND Call Feature PT Programming Manual References [100] Flexible Numbering Feature Guide References 1.24.2.1 Voice Mail (VM) Group 1.25.1 Portable Station (PS) Connection 3.1 Capacity of System Resources User Manual References 4.2.1 Feature Number Table Feature Guide...
  • Page 427: Floating Extension

    2.3.7 Floating Extension 2.3.7 Floating Extension Description Virtual extension numbers can be assigned to resources to make them appear as extensions. This feature is also known as Floating Station. These numbers are defined as floating extension numbers and can be assigned as a destination of incoming calls etc.
  • Page 428 2.3.7 Floating Extension → Remote—ISDN Remote Floating Extension Number PT Programming Manual References [623] Incoming Call Distribution Group Name [660] VM Group Floating Extension Number [700] External Pager Floating Extension Number [730] Outgoing Message (OGM) Floating Extension Number [731] Outgoing Message (OGM) Name [811] Modem Floating Extension Number [812] ISDN Remote Floating Extension Number Feature Guide References...
  • Page 429: Software Upgrading

    Cell Station (CS) software data Flash ROM on the CS Conditions • The software version of the IPCMPR/IPCEMPR can be confirmed through system programming. Installation Manual References KX-TDE100/KX-TDE200 3.3.1 IPCMPR Card KX-TDE600 3.3.1 IPCEMPR Card PC Programming Manual References 3.2 [1-1] Slot—Summary—...
  • Page 430: Fault Recovery/diagnostics

    The BRI8 (one PFT port) and BRI4 (one PFT port) cards can also be used for Power Failure Connections. For details about Power Failure Connections, refer to the Installation Manual. [KX-TDE100/KX-TDE200] • The analogue trunk cards and extension cards, as well as the number of PFT ports (ports which can be...
  • Page 431 2.4.1 Power Failure Transfer configuration from the Power Failure Connection. However, if no special programming is performed, the connection will be dropped when power returns. Installation Manual References KX-TDE100/KX-TDE200 3.2.6 Backup Battery Connection 3.15.1 Power Failure Connections KX-TDE600 3.2.11 Backup Battery Connection 3.17.1 Power Failure Connections...
  • Page 432: Power Failure Restart

    2.4.2 Power Failure Restart 2.4.2 Power Failure Restart Description When turning the electricity back on, the PBX restarts the stored data automatically and the PBX will record the event (System Restart) in the error log. Conditions • In the event of a power failure, PBX memory is protected by a factory-provided lithium battery. There is no memory loss except the memories of Automatic Callback Busy (Camp-on) (®...
  • Page 433: Local Alarm Information

    The alarm information will be recorded on SMDR, if enabled through system programming. • The PBX can be automatically diagnosed at a preprogrammed time everyday. Installation Manual References KX-TDE100/KX-TDE200 5.1.5 Troubleshooting by Error Log KX-TDE600 5.1.5 Troubleshooting by Error Log...
  • Page 434 2.4.3 Local Alarm Information PC Programming Manual References 2.6.7 Utility—Message File Transfer PBX to PC 6.5 [4-1-4] Wired Extension—Flexible Button— Type 6.13 [4-2-3] Portable Station—Flexible Button— Type 6.17 [4-3] DSS Console— Type 13.1 [11-1] Main →SMDR— Print Information—Error Log →Maintenance— Local Alarm Display—Extension 1, Extension 2 →Maintenance—...
  • Page 435: Simple Network Management Protocol (snmp) System Monitor

    2.4.4 Simple Network Management Protocol (SNMP) System Monitor 2.4.4 Simple Network Management Protocol (SNMP) System Monitor Description It is possible for a PC assigned as an SNMP manager to manage and receive PBX system status information, such as alarm information and general system activity using SNMP. Management Information Bases (MIBs) are sent to a PC (i.e., the SNMP manager) connected to the PBX over a LAN and can then be stored and analysed using SNMP manager software.
  • Page 436 2.4.4 Simple Network Management Protocol (SNMP) System Monitor • Up to 2 SNMP managers can be assigned. • This PBX supports SNMP Protocol Version 1.0 and SNMP Version 1.0-TRAP. • This PBX can only receive read-only MIBs. Write MIBs are not supported. •...
  • Page 437: Dynamic Host Configuration Protocol (dhcp) Assignment

    2.4.5 Dynamic Host Configuration Protocol (DHCP) Assignment 2.4.5 Dynamic Host Configuration Protocol (DHCP) Assignment Description It is possible to assign this PBX as a Dynamic Host Configuration Protocol (DHCP) client, allowing IP addresses to be received from a DHCP server over a LAN. Conditions •...
  • Page 438: Packet Internet Groper (ping) Confirmation

    2.4.6 Packet Internet Groper (PING) Confirmation 2.4.6 Packet Internet Groper (PING) Confirmation Description It is possible for this PBX to confirm the connection of IP telephones, routers, and hubs within or outside the private network using PING. The PBX will send a Internet Control Message Protocol (ICMP) echo request through the PC programming terminal and receive an ICMP message confirming connection.
  • Page 439: Appendix

    Section 3 Appendix Feature Guide...
  • Page 440: Capacity Of System Resources

    3.1 Capacity of System Resources 3.1 Capacity of System Resources System Item KX-TDE100/KX-TDE200 KX-TDE600 Absent Message—Extension 1 x 16 characters Absent Message—System 8 x 16 characters Call Park Zone Conference 3-8 parties per conference (32 Each shelf: 3-8 parties per...
  • Page 441 3.1 Capacity of System Resources Item KX-TDE100/KX-TDE200 KX-TDE600 Key Pad Protocol Dial (ISDN Service 32 digits Access) Personal Speed Dialling 32 digits, 100 entries/extn. Quick Dialling 8 digits, 4080 entries Redial 32 digits System Speed Dialling 32 digits, 1000 entries/tenant...
  • Page 442: Voice Message

    3.1 Capacity of System Resources Item KX-TDE100/KX-TDE200 KX-TDE600 Itemised Billing Code 10 digits Authorisation Code for Tenant 16 digits Authorisation Code for Trunk Group 10 digits Call Log and Message Waiting Item KX-TDE100/KX-TDE200 KX-TDE600 Outgoing Call Log—PT 100 records/extn. 100 records/extn.
  • Page 443 3.1 Capacity of System Resources Item KX-TDE100/KX-TDE200 KX-TDE600 Charge Rate 7 digits including a decimal Charge Denomination 3 currency characters/symbols Networking Item KX-TDE100/KX-TDE200 KX-TDE600 TIE Line Routing and Modification Table 32 entries Leading Number 3 digits PBX Code 7 digits...
  • Page 444 3.1 Capacity of System Resources Item KX-TDE100/KX-TDE200 KX-TDE600 Administrator Level Programmer Code 4 – 16 characters User Level Programmer Code 0 – 16 characters Feature Guide...
  • Page 445: Tones/ring Tones

    3.2.1 Tones/Ring Tones 3.2 Tones/Ring Tones 3.2.1 Tones/Ring Tones Tone Patterns (Default) Confirmation Tone 1 Confirmation Tone 2 Confirmation Tone 3 Confirmation Tone 4 Confirmation Tone 5 Dial Tone 1 Dial Tone 2 Dial Tone 3 Dial Tone 4 Busy Tone Reorder Tone Ringback Tone 1 Ringback Tone 2...
  • Page 446 3.2.1 Tones/Ring Tones Tone Patterns (Default) 15 s Hold Alarm Tone Call Waiting Tone 1 Call Waiting Tone 2 Cyclic Tone Ring Tone Patterns (Default)* Single Double Triple S-Double * The duration of a ring tone may vary by country/area. Feature Guide...
  • Page 447: Supported Management Information Base (mib) Table

    3.3 Supported Management Information Base (MIB) Table 3.3 Supported Management Information Base (MIB) Table System Group (1.3.6.1.2.1.1) Object ID Item Description sysDescr Information of Hardware type and Software version of the Device. sysObjectID Object identifier of this product. sysUpTime Elapsed time since the system was restarted. sysContact Device Administrator.
  • Page 448 3.3 Supported Management Information Base (MIB) Table Object ID Item Description 2.1.17 ifOutUcastPkts The number of Unicast Packets which are received from upper protocol. 2.1.18 ifOutNUcastPkts The number of Non Unicast Packets which are received from upper protocol. 2.1.21 ifOutQLen The length of the output packet queue (in packets).
  • Page 449 3.3 Supported Management Information Base (MIB) Table Object ID Item Description 20.1.2 IpAdEntIfindex Index value of the Interface which is assigned to IP address. 20.1.3 IpAdEntNetMask The Subnet Mask associated with IP address. 20.1.4 ipAdEntBcastAddr Broadcast Address Value associated with IP Address. 20.1.5 IpAdEntReasmMaxSize The size of the largest IP Datagram which can be sent/received through IP Address.
  • Page 450 3.3 Supported Management Information Base (MIB) Table Object ID Item Description tcpOutRsts The total number of TCP segments sent containing the RST flag (reset connection). UDP Group (1.3.6.1.2.7) Object ID Item Description udpInDatagrams The total number of UDP Datagrams received. udpNoPorts The total number of received UDP Datagrams for which there was no application at the destination port.
  • Page 451: Revision History

    3.4.1 KX-TDE100/KX-TDE200 PMMPR Software File Version 2.0xxx 3.4 Revision History 3.4.1 KX-TDE100/KX-TDE200 PMMPR Software File Version 2.0xxx New Contents • 1.30.5.2 Centralised Voice Mail PBX Code Method Changed Contents • 1.1.1.3 Direct Inward Dialling (DID)/Direct Dialling In (DDI) • 1.17.5 Outgoing Message (OGM) •...
  • Page 452: Kx-tde100/kx-tde200 Pmmpr Software File Version 2.01xx

    3.4.2 KX-TDE100/KX-TDE200 PMMPR Software File Version 2.01xx 3.4.2 KX-TDE100/KX-TDE200 PMMPR Software File Version 2.01xx New Contents • 1.31.1 IP Proprietary Telephone (IP-PT) Automatic Rerouting to Secondary PBX Changed Contents • 1.11.9 Parallelled Telephone Bluetooth compatibility • 1.12.1 Call Transfer Transfer Recall for Call Transfer without Announcement •...
  • Page 453: Index

    Index Feature Guide...
  • Page 454 Index Call Forwarding (CF)—by ISDN (P-P) Call Forwarding (CF)—by QSIG AA ® Automated Attendant Call Forwarding (FWD) 72, 73 Absent Message Call Hold Account Code Entry Call Hold (HOLD)—by ISDN Advice of Charge (AOC) Call Hold Retrieve Deny Alarm Information, Local Call Hold, Automatic Alternate Calling—Ring/Voice Call Log, Incoming...
  • Page 455 Index CNIP by QSIG ® Calling Name Identification Presentation— DISA Intercept Routing—DND by QSIG DISA Intercept Routing—No Answer CNIR ® Calling Name Identification Restriction DISA Intercept Routing—No Dial DISA Security Mode Code Entry, Verified Display Information COLP ® Connected Line Identification Presentation Display Lock 114, 215, 264 COLP by QSIG ®...
  • Page 456 Index Intercept Routing, DISA—No Dial Intercom Call Gateway Groups Internal Call Block Group Internal Call Features Group Call Distribution Interrupt Redial Group Call Pickup IP Proprietary Telephone (IP-PT) Group FWD Button Types IRNA ® Intercept Routing—No Answer Group, Broadcasting ISDN ® Integrated Services Digital Network Group, Call Distribution Port ISDN Centrex Service Group, Call Pickup...
  • Page 457 Index Off-hook Monitor OGM ® Outgoing Message QSIG Enhanced Features OHCA (Off-hook Call Announcement) QSIG Standard Features OHCA, Whisper Queue Redirection, Manual One-touch Answering, Direct Queuing Feature One-touch Dialling Quick Dialling One-touch Dialling, Full Quick Setup One-touch Transfer Operator Call Operator Features Operator, Hotel Recall...
  • Page 458 Index SVM ® Built-in Simplified Voice Message Virtual Private Network (VPN) SVM Log Virtual PS VM ® Voice Mail Features Syslog Record Management System Configuration and Administration Features Voice Mail (VM) Group 266, 395 System Configuration—Hardware Voice Mail DPT (Digital) Integration System Configuration—Software Voice Mail DTMF Integration System Data Control...
  • Page 459 Notes Feature Guide...
  • Page 460 Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd. Panasonic Communications Co., Ltd. 2007...

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