Troubleshooting - Kanomax 3300 Operation Manual

7. Troubleshooting

7. Troubleshooting
Symptom
A count value is too
low (lower than
expected).
Possible Cause
Alcohol shortage
The particle count in the
measured area is actually
low.
Moisture has accumulated
inside the alcohol
cartridge.
The inlet (cyclone) is
clogged.
Pump has problems due to
low flow (or no flow)
The instrument is being
operated in an environment
outside the specified
operable range.
The alcohol is poor quality
or is contaminated.
The mesh is clogged.
Dust and/or alcohol got
into the optical system.
The instrument requires a
calibration and/or service.
Troubleshooting
Refill the alcohol cartridge with
alcohol (Refer to 2.2 Refilling the
Alcohol Cartridge with Alcohol.)
Replace the felt inside the alcohol
cartridge or dry the felt.
(Refer to 5.1 Alcohol Cartridge）
Check the inlet (cyclone) for
clogs. Clean it if necessary.
(Refer to 5.2 Inlet (Cyclone))
Please check the pump
performance.
Check the screen for an error
message.
Check the flow rate of the pump
with a flow meter. The flow rate
must be approximately 700cc/min.
Operate the instrument in the
specified environment.
Replace the felt inside the alcohol
cartridge.
Use only the appropriate alcohol as
specified.
（Refer to 5.1 Alcohol Cartridge）
The mesh may be clogged with
excess alcohol. Remove the
excess alcohol.
(Refer to 5.1 Alcohol Cartridge)
Contact your distributor or the
KANOMAX service center (see the
last page of this manual).
Contact your distributor or the
KANOMAX service center (see the
last page of this manual).
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