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6. Troubleshooting

Symptom
The power is turned on,
but the display is blank or
power is not supplied.
Data is not saved.
Reading is abnormal.
No measured value
appears.
Possible cause(s)/Solution(s)
The AC adapter may not be properly connected. →
Check the AC adapter or the power cord.
Data saving setting may be OFF. → Check the data
saving setting.
Remaining memory area may be small. → Transfer
data to a USB memory, or copy and delete.
The probe element is dirty. → Clean the probe
according to the instruction.
The probe is broken. → Contact your shop or
KANOMAX services center for repair.
The message "----" is displayed. → The probe or
the hub unit is/are not connected properly. "----" is
also displayed in CH for which the probe is not
connected.
The reading of temperature or humidity is displayed
as "----". → The connected probe is not likely to
suitable. Check the connected probe and consider if
the probe needs changing.
The error message "****" is displayed. → The
measurable range is exceeded. Check each
connected probe and consider if the probe needs
changing.
The error message "S-ERROR" is displayed. → The
robe sensor is faulty. Please contact your local
distributor or KANOMAX service center for repair.
The error message "H-ERROR" is displayed. →
Hardware between the hub unit and the probe is
faulty. Please contact your local distributor or
KANOMAX service center for repair.
The error message "P-ERROR" is displayed. →
Power supply to the probe is faulty. Please contact
your local distributor or KANOMAX service center for
repair.
Reference
page
P. 19
P. 32
P. 37
P. 52
P. 67
P. 12
P. 57
P. 57
P. 67
P. 67
P. 67
6. Troubleshooting
65

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