Performing A Blind Transfer - AudioCodes 420HD User Manual

6.6.3

Performing a Blind Transfer

This section describes how to perform a blind transfer using the BLXfer softkey.
Note: The BLXfer softkey is not available by default on the phone and must be configured in
the configuration file. For more information, see the Administrator's Manual.

To perform a blind transfer:
1.
Anat (2450) receives a call from Brad (2460):
2. Anat answers the call from Brad:
3. Anat transfers the call by selecting the Blind Transfer (BLXfer) softkey (use the More
button to navigate to it if required):
4.
The requested extension 2440 to which to transfer the call is entered:
5. The extension 2440 is dialed:
6. Anat presses the Trans. softkey and hangs up the phone before waiting for a dial tone.
The call from Brad is transferred to 2440 and Brad hears the requested transfer destination party
2440 ringing.
User's Manual 60
420HD IP Phone
Document #: LTRT-11889