Softkeys; Table 4-1: Configurable Softkeys - AudioCodes 420HD User Manual

4.12.2 Softkeys

Located under your phone's LCD are four configurable softkeys. The idle screen by default
displays (from left to right)
These four softkeys may be reconfigured with different key events or additional softkeys may be
added. When additional softkeys (more than three) are added, then the right-most button softkey
button is set as More. When you press this button, you are scrolled to the next page of the
Softkey LED display.
Notes:
You can scroll up to seven pages according to the supported number of configured softkeys
•
(see the Administrator's Manual).
• Softkeys can only be configured on the phone for the Idle state. To configure softkeys for
the Ongoing call state and to configure Programmable Softkeys (PSKs), see the
Administrator's Manual.
• For other call states such as Hold and Conference, softkeys cannot be configured.
• When the Automatic Call Distribution (ACD) feature is enabled, you cannot configure
softkeys (see the Administrator's Manual).
The table below describes the key events that can be assigned to softkeys.
Softkey
Received Calls
Dialed Calls
All Calls
Speed Dial
Speed Dial + BLF
Transfer (Trans)
Blind Transfer (BLXfer) Let's you transfer a caller using the Blind Transfer mechanism
PSK
3
This feature must first be enabled by the administrator.
4
This feature must first be enabled by the administrator.
5
This feature must first be enabled by the administrator.
User's Manual
(Directory), Missed, Forward, and DnD softkeys:

Table 4-1: Configurable Softkeys

Description
Displays a list of all received calls.
Displays a list of all dialed calls.
Displays a list of all calls (dialed and received).
Lets you configure a softkey as a speed dial (see Section 4.12.3.1)
Let's you configure a softkey as a speed dial + BLF (see Section 4.12.3.2)
Let's you perform an attended or semi-attended call transfer
Instructs an application server to perform a specific action. For example, connect
to voice mail or activate an intercom (see below).
5
42
420HD IP Phone
3
(see Section 6.6).
4
(see Section 6.6).
Document #: LTRT-11889