Using A Speed Dial To Call; Transferring Calls; Performing A Blind Transfer - AudioCodes 445HD User Manual

User's Manual
7.6

Using a Speed Dial to Call

To quickly place a call you can press the function key or programmable key that you configured for
speed dialing.
To configure a function key for speed dialing, see Section 5.11.
To configure a programmable key for speed dialing, see Section 5.15.
 To speed dial:
Press a function key that you configured for speed dialing

-OR-
Press a programmable key that you configured for speed dialing.

Note:
Long-pressing a function key that is not configured for speed dialing allows you to
•
configure one. See Section 5.11.
Long-pressing a programmable key that is not configured for speed dialing allows you to
•
configure one. See Section 5.15.
7.7

Transferring Calls

A second party can be transferred to a third party using the blind transfer method (default) or
consultation transfer method, whichever is convenient at the moment.
Method
Blind
Consultation
Note:
The TRANSFER key on the phone by default performs blind transfer.
•
Your network administrator can change the key's default to consultation transfer.
•
See the Administrator's Manual for more information.
7.7.1

Performing a Blind Transfer

A second party can be transferred to a third party before the third party answers, without consulting
with them.
 To perform a blind transfer:
1. Bob Smith asks you – John Kennedy - to transfer him to Allen Gray. Press the TRANSFER
key on the phone or press the Call Menu softkey > Blind transfer. Bob is put on hold.
Version 3.4.3
Description
Connects a second party to a third party before the third party answers.
Connects a second party to a third party after the third party answers and
agrees to take the call from the second party.
75
7. Performing Advanced Operations
445HD IP Phone