Grandstream Networks GVC3200 Administration Manual
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Grandstream Networks GVC3200 Administration Manual

Video conference system for android
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Grandstream Networks, Inc.
GVC3200/GVC3202 Video Conference System for Android
Administration Guide
http://arttel.ru/shop/videokonferentsii/grandstream-gvc3202
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Summary of Contents for Grandstream Networks GVC3200

  • Page 1 Grandstream Networks, Inc. GVC3200/GVC3202 Video Conference System for Android Administration Guide http://arttel.ru/shop/videokonferentsii/grandstream-gvc3202...

  • Page 2: Table Of Contents

    FIRMWARE VERSION 1.0.1.5 ......................6 WELCOME ....................7 PRODUCT OVERVIEW ................11 SAFETY COMPLIANCES ........................13 WARRANTY ............................13 GVC3200/GVC3202 LCD SETTINGS ............15 ACCOUNT ............................15 ACCOUNTS ..........................15 CODEC ............................16 SYSTEM .............................. 17 LANGUAGE & INPUT........................17 DATE &...
  • Page 3 ACCOUNT ............................ 29 PERIPHERAL ..........................29 NETWORK ........................... 30 SYSTEM ............................31 REMOTE CONTROL ........................31 GVC3200/GVC3202 WEB GUI SETTINGS ..........33 ACCESSING GVC3200/GVC3202 WEB GUI ..................33 SAVING CHANGES ..........................34 DEFINITIONS ............................34 TOOLBAR ............................35 SETTINGS ............................36 SETTINGS/SIP/GENERAL ......................
  • Page 4 REMOTE CONTROL UPGRADE ......................67 FACTORY RESET ..................69 RESET VIA LCD ..........................69 RESET VIA WEB UI ..........................70 RESET VIA RESET HOLE ........................70 EXPERIENCING THE GVC3200/GVC3202 ..........71 Firmware Version 1.0.1.48 GVC3200/GVC3202 Administration Guide Page 3 of 71 http://arttel.ru/shop/videokonferentsii/grandstream-gvc3202...
  • Page 5 Table of Tables GVC3200/GVC3202 Administration Guide Table 1: GVC3200/GVC3202 Technical Specifications ................11 Table 2: GVC3200/GVC3202 Web Access ....................35 Firmware Version 1.0.1.48 GVC3200/GVC3202 Administration Guide Page 4 of 71 http://arttel.ru/shop/videokonferentsii/grandstream-gvc3202...
  • Page 6 Table of Figures GVC3200/GVC3202 Administration Guide Figure 1: GVC3200/GVC3202 Settings Screen ..................15 Figure 2: GVC3200/GVC3202 Web GUI - Login ..................33 Figure 3: Web UI Tool Bar ........................... 35 Figure 4: Web UI Virtual Remote Control....................35 Figure 5: GVC3200 Web UI Status->Peripheral Status ................63 Figure 6: GVC3202 Web UI Status->Peripheral Status ................

  • Page 7: Gvc3200/Gvc3202 Administration Guide

    CHANGE LOG This section documents significant changes from previous versions of the GVC3200/GVC3202 user manuals. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. FIRMWARE VERSION 1.0.1.48 ...

  • Page 8: Welcome

    3-way video-conferencing and support for up to 2 Full HD monitors. The GVC3200/GVC3202 eliminates the traditional barriers to video conferencing and sets a new bar for business-class video conferencing solutions by offering industry-leading flexibility, interoperability, system compatibility, application richness and ease of use.
  • Page 9 User Manual, could void your manufacturer warranty. Warning: Please do not use a different power adaptor with GVC3200/GVC3202 as it may cause damage to the products and void the manufacturer warranty.
  • Page 10 This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. -------------------------------------------------------------------------------------------------------------------------------------------- Firmware Version 1.0.1.48 GVC3200/GVC3202 Administration Guide Page 9 of 71 http://arttel.ru/shop/videokonferentsii/grandstream-gvc3202...
  • Page 11 Firmware Version 1.0.1.48 GVC3200/GVC3202 Administration Guide Page 10 of 71 http://arttel.ru/shop/videokonferentsii/grandstream-gvc3202...

  • Page 12: Product Overview

    1/3” 2 Megapixel CMOS 1920H x 1080V@30fps Camera GVC3200: 12 x optical zoom, +/-23° tilt, +/- 90° pan, 70°(W)*- 6.3° (T) field of view Lens GVC3202: 9 x optical zoom, +/-23° tilt, +/- 90° pan, 70°(W)*- 6.3° (T) field of view...
  • Page 13 Google Hangouts and more Hold, transfer, forward (unconditional/no-answer/busy), call park/pickup, 9-way Telephony audio/video conference for GVC3200 and 3-way audio/video conference for Features GVC3202, downloadable XML phone book, LDAP, call waiting, call history, flexible dial plan, personalized music ringtones, server redundancy & fail-over...

  • Page 14: Safety Compliances

    WARRANTY If GVC3200/GVC3202 is purchased from a reseller, please contact the company where the device is purchased for replacement, repair or refund. If the device is purchased directly from Grandstream, please contact Grandstream Support for a RMA (Return Materials Authorization) number before the product is returned.
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  • Page 16: Gvc3200/Gvc3202 Lcd Settings

    GVC3200/GVC3202 LCD SETTINGS GVC3200/GVC3202 LCD MENU provides easy access to the Settings on the device. Most of the settings from Web UI could be configured on the local LCD settings as well. Figure 1: GVC3200/GVC3202 Settings Screen ACCOUNT ACCOUNTS ...

  • Page 17: Codec

    Preferred Vocoder Select preferred vocoder for the account to use during the call. Please note the actual codec being used in the call is a negotiation result between the GVC3200/GVC3202 and the remote party.  Use First Matching Vocoder in 200OK SDP Configure whether to use the first matching vocoder in the sent 200OK SDP as the codec.

  • Page 18: System

    NTP server.  Set Date Manually set the current date for the device, the date configured manually will be erased if the device is rebooted.  Select Time Zone Firmware Version 1.0.1.48 GVC3200/GVC3202 Administration Guide Page 17 of 71 http://arttel.ru/shop/videokonferentsii/grandstream-gvc3202...

  • Page 19: Power Manager

     Horizontal Offset Slide left or right to adjust the horizontal position from 0 to 96 for the site to display on the screen. The default setting is 0. Firmware Version 1.0.1.48 GVC3200/GVC3202 Administration Guide Page 18 of 71 http://arttel.ru/shop/videokonferentsii/grandstream-gvc3202...

  • Page 20: Storage

    Configure whether the site name is displayed in bold. The default setting is "Disabled". STORAGE  Enable Media Scanning on SD Once enabled, GVC3200/GVC3202 will automatically scan media files in SD card when SD card is inserted or GVC3200/GVC3202 is powered on.  Enable Media Scanning on USB Once enabled, GVC3200/GVC3202 will automatically scan media files in USB storage device when USB device is inserted of the GVC3200/GVC3202 is powered on.

  • Page 21: Accounts

    GS market or Google Play. Please note that Apps from unknown sources may cause security or compatibility issues.  Verify Apps If set to "No", the device may install apps that could harm GVC3200/GVC3202 without warning. The default setting is "Yes".  Credential Storage – Trusted Credentials Firmware Version 1.0.1.48...

  • Page 22: Maintenance

    Credential Storage - Install from SD Card Install trusted certificates from SD card. If the certificate file is stored in SD card plugged in GVC3200/GVC3202, click on this option and select the certificate file from the SD card directory to install it to GVC3200/GVC3202.

  • Page 23: Factory Reset

    The default setting is "Disabled". FACTORY RESET  Factory Reset Restore to the factory settings. If check the "Clear the SD card", the GVC3200/GVC3202 will also format the internal SD card storage in the device during factory resetting. -------------------------------------------------------------------------------------------------------------------------------------------- Note: Please backup the important files or settings before factory resetting.

  • Page 24: Ethernet

    Enter the PPPoE account ID when PPPoE is used.  PPPoE Password Enter the PPPoE password when PPPoE is used. Wi-Fi (GVC3200 ONLY)  Enable/Disable Wi-Fi Enable/disable Wi-Fi. Once enabled, the device will search for available Wi-Fi nearby automatically. Click on the Wi-Fi network SSID and enter authentication information in the prompt. Users could also configure DHCP, Static IP or PPPoE for Wi-Fi by clicking on “Show advanced options”...

  • Page 25: Vpn

    Define the specific URI that the GVC3200/GVC3202 can directly access to without HTTP/HTTPS proxy. If configured, the GVC3200/GVC3202 will bypass the proxy to send the packets to the specified URI here. To connect GVC3200/GVC3202 to VPN, click on “Add VPN Profile” and then edit the fields below.  Name To identify this VPN network, fill in company name or server name you are connecting to.

  • Page 26: Lldp

    LLDP  LLDP If checked, the GVC3200/GVC3202 will obtain network policy settings such as VLAN and QoS parameters from the switch that has LLDP turned on for the network. The default setting is "Yes".  Layer 3 QoS for SIP Manually configure the Layer 3 QoS parameter for SIP packets.

  • Page 27: Ringtone

     If "Bluetooth" is selected, the connected Bluetooth device will be used for audio input and output.  If "HDMI" is selected, the GVC3200/GVC3202 built-in Mic will be used for audio input while HDMI will be used for audio output.

  • Page 28: Peripheral

     Manual focus: Press the yellow shortcut key on the remote control to decrease focal length.  Press the blue shortcut key on the remote control to use automatic focus. The GVC3200/GVC3202 lens will automatically adjust the focus. -------------------------------------------------------------------------------------------------------------------------------------------- Note: Certain brightness or objects’...

  • Page 29: Camera

     Initial Position Set the initial position of the camera when GVC3200/GVC3202 boots up.  If set to "default", the camera will automatically rotate to the initial position, which means moving to the center.  If set to "Preset 1", the camera will rotate back to preset 1 when the device boots up.

  • Page 30: Vga In

    Display registration status for the SIP account. There are two statuses: Registered (in green), Unregistered (in grey). PERIPHERAL  Zoom Display the current camera zoom, for example 12x Optical Zoom for GVC3200, or 9x Optical Zoom for GVC3202.  VGA In Firmware Version 1.0.1.48...

  • Page 31: Network

    HDMI Output 2 Display whether HDMI output 2 device is connected or not.  HDMI Output 3 (GVC3200 only) Display whether HDMI output 3 device is connected or not.  Display whether USB device is inserted to USB port or not.

  • Page 32: System

    Send “GVC Remote” apk to Bluetooth Device The Bluetooth Remote Control app file can be directly sent to another Android device connected to GVC3200/GVC3202 via Bluetooth. Click on Send to select the Bluetooth device to send to.  Scan QR Code to download the “GVC Remote” apk Scan QR code to download the Bluetooth remote control app to your Android device.
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  • Page 34: Gvc3200/Gvc3202 Web Gui Settings

    GVC3200/GVC3202 is displayed on OLED display screen on the front panel of the device. To access GVC3200/GVC3202 Web GUI: Connect the computer to the same network as GVC3200/GVC3202. Make sure GVC3200/GVC3202 is turned on and shows its IP address on OLED display screen. Open a Web browser on your computer. Enter GVC3200/GVC3202’s...

  • Page 35: Saving Changes

    GVC3200/GVC3202 for the changes to take effect. DEFINITIONS This section describes the options in the GVC3200/GVC3202 Web GUI. As mentioned in the previous section, you can log in as an administrator or a normal user. ...

  • Page 36: Toolbar

     Turn on/off DND mode. Once enabled, the DND text will turn into red in web UI. The LCD for GVC3200/GVC3202 display will shows DND indication on the top of the screen and all incoming calls will be rejected. ...

  • Page 37: Settings

    Log out from the web UI. SETTINGS The Settings page lists Account, Network Settings, Peripheral, Call Features, General Settings and Security Settings. The GVC3200/GVC3202 supports up to 3 accounts:  One SIP account that the user can register to any SIP platform ...

  • Page 38: Settings/Sip/Network

    If the device needs DNS SRV resource, in which case the DNS server responds with more than one result, it should be set to “SRV” or “NATPTR/SRV”. The default setting is “A Record”. Firmware Version 1.0.1.48 GVC3200/GVC3202 Administration Guide Page 37 of 71 http://arttel.ru/shop/videokonferentsii/grandstream-gvc3202...

  • Page 39: Settings/Sip/Sip

    Unregister Before to notify the server to unbind the connection. If set to “Instance”, the device only New Registration cleans the current SIP user’s info. The default setting is “Instance”. Firmware Version 1.0.1.48 GVC3200/GVC3202 Administration Guide Page 38 of 71 http://arttel.ru/shop/videokonferentsii/grandstream-gvc3202...
  • Page 40 SUBSCRIBE for the device will periodically send SIP SUBSCRIBE message for Message Waiting Indication service. GVC3200/GVC3202 supports both synchronized and non- synchronized MWI. The default setting is “No”. It is used to set if the device will use the session timer. If it is set to “Yes”, it will be Enable Session added in the SIP INVITE message to notify the server.
  • Page 41 It is used to enable the symmetric RTP mechanism. If set to “Yes”, the device will Symmetric RTP use the same socket/port for sending and receiving the RTP messages. The default setting is “No”. Firmware Version 1.0.1.48 GVC3200/GVC3202 Administration Guide Page 40 of 71 http://arttel.ru/shop/videokonferentsii/grandstream-gvc3202...
  • Page 42 “Yes”, only the SIP requests from saved servers will be accepted and the SIP Requests from requests from the unregistered server will be rejected. The default setting is “No”. Known Servers Firmware Version 1.0.1.48 GVC3200/GVC3202 Administration Guide Page 41 of 71 http://arttel.ru/shop/videokonferentsii/grandstream-gvc3202...

  • Page 43: Settings/Sip/Codec

    This configuration will be included with the same preference order in the SIP SDP message. The codec option includes “PCMU”, “PCMA”, “Opus”, “G.722”, and “G.722.1”. Firmware Version 1.0.1.48 GVC3200/GVC3202 Administration Guide Page 42 of 71 http://arttel.ru/shop/videokonferentsii/grandstream-gvc3202...
  • Page 44 GVC3200/GVC3202 is acted as a callee. If set to “Caller”, the device will negotiate Codec Negotiation codec by SDP codec sequence from the received SIP INVITE message. If set to “Callee”, the device will negotiate codec according to the codec priority configuration Priority on the device itself.
  • Page 45 H.264 Image Size = 720p, the Video Bit Rate can be set to an integer value from 1024kbps to 2048kbps.  H.264 Image Size = 4SIF/4CIF/VGA, the Video Bit Rate can be set to an integer value from 384 to 1024 Kbps. Firmware Version 1.0.1.48 GVC3200/GVC3202 Administration Guide Page 44 of 71 http://arttel.ru/shop/videokonferentsii/grandstream-gvc3202...
  • Page 46 Defines the transport protocol used for BFCP. Users can choose from BFCP Transport Auto/UDP/TCP. The default setting is "UDP". If "Auto" is configured, the device will Protocol automatically switch between "UDP" and "TCP". Firmware Version 1.0.1.48 GVC3200/GVC3202 Administration Guide Page 45 of 71 http://arttel.ru/shop/videokonferentsii/grandstream-gvc3202...

  • Page 47: Settings/Sip/Call

    It is used to configure the prefix to be added to each dialed number. All numbers use Dial Plan Prefix this account will automatically add the prefix. e.g.: The prefix is 5, the phone number is 337, and then the dial number is 5337. Firmware Version 1.0.1.48 GVC3200/GVC3202 Administration Guide Page 46 of 71 http://arttel.ru/shop/videokonferentsii/grandstream-gvc3202...
  • Page 48 SIP SUBSCRIBE message to the server and receive SIP NOTIFY Synchronization message from the server to synchronize the DND, Call Forwarding and Call Center features. The default setting is "Disable". Firmware Version 1.0.1.48 GVC3200/GVC3202 Administration Guide Page 47 of 71 http://arttel.ru/shop/videokonferentsii/grandstream-gvc3202...
  • Page 49 Features number unconditionally. The default setting is "No". Refer to the chapter Call Features for more details in the GVC3200/GVC3202 User Guide. It is used to define the expiration timer (in seconds) for the rings with no answer. The Ring Timeout (s) default setting is 60.

  • Page 50: Settings/Network Settings

    Host name It is used to configure the name of the client in the DHCP request. It is optional but (Option 12) may be required by some Internet Service Providers. Firmware Version 1.0.1.48 GVC3200/GVC3202 Administration Guide Page 49 of 71 http://arttel.ru/shop/videokonferentsii/grandstream-gvc3202...
  • Page 51 It is used to configure the vendor class ID header in the DHCP request. The default Vendor Class ID setting is “Grandstream GVC3200” for GVC3200 and “Grandstream GVC3202” for (Option 60) GVC3202. DHCP Option 120 Enables DHCP Option 120 from local server to override the SIP Server on the Override SIP device when DHCP is used.
  • Page 52 1.0.1.27 is the current firmware version. If configured to “test”, SIP User-Agent the User-Agent field for SIP message will become test GVC3200 1.0.1.27 where GVC3200 is the model name and 1.0.1.27 is the current firmware version.

  • Page 53: Settings/Peripheral

    For example, to make direct IP call to aaa.bbb.ccc.XXX, dial XXX on device directly. No SIP server is required to make quick IP call. The default setting is "No". Firmware Version 1.0.1.48 GVC3200/GVC3202 Administration Guide Page 52 of 71 http://arttel.ru/shop/videokonferentsii/grandstream-gvc3202...

  • Page 54: Settings/General Settings

    The default value is Medium. It is used to specify whether the site name is displayed in bold. The default value is Bold Firmware Version 1.0.1.48 GVC3200/GVC3202 Administration Guide Page 53 of 71 http://arttel.ru/shop/videokonferentsii/grandstream-gvc3202...
  • Page 55 It will enable/disable the device to omit the DTMF digits displaying from the LCD DTMF display screen. The default setting is "No". If set to “Yes”, the Remote Control app can be paired to the GVC3200/GVC3202 via Disable Remote Control App Bluetooth, but it cannot connect to the GVC3200/GVC3202 to perform any operations.

  • Page 56: Settings/Security Settings

    SIP TLS Private Defines the SSL private key password used for SIP over TLS. Key Password MAINTENANCE Maintenance section lists Upgrade, Recording, Time & Language, Troubleshooting and Reboot. MAINTENANCE/UPGRADE Parameters Descriptions Firmware Version 1.0.1.48 GVC3200/GVC3202 Administration Guide Page 55 of 71 http://arttel.ru/shop/videokonferentsii/grandstream-gvc3202...
  • Page 57 It is used to set the prefix characters for the configuration files. If it is configured, only Config File Prefix the firmware with the matching encrypted prefix will be downloaded and flashed into the device system. Firmware Version 1.0.1.48 GVC3200/GVC3202 Administration Guide Page 56 of 71 http://arttel.ru/shop/videokonferentsii/grandstream-gvc3202...
  • Page 58 Upgrade Without downloading the firmware file. Otherwise, users would need to confirm in the Prompt prompted message on the LCD screen to start upgrading process. The default setting is "Yes". Firmware Version 1.0.1.48 GVC3200/GVC3202 Administration Guide Page 57 of 71 http://arttel.ru/shop/videokonferentsii/grandstream-gvc3202...

  • Page 59: Maintenance/Recording

    SD card storage mounted to the device will be format as well. MAINTENANCE/RECORDING Users could find recording files on this web page, download the file to PC to listen to or delete the files. The recording files are stored in external SD card plugged into the GVC3200/GVC3202. MAINTENANCE/TIME & LANGUAGE Parameters Descriptions It is used to define the URL or IP address of the NTP server 1.

  • Page 60: Maintenance/Troubleshooting

    It is used to select the log priority to display. It can be selected from the following:  Verbose  Debug  Info  Warn Log Priority  Error  Fatal  Silent (suppress all output) The default setting is “Verbose”. Firmware Version 1.0.1.48 GVC3200/GVC3202 Administration Guide Page 59 of 71 http://arttel.ru/shop/videokonferentsii/grandstream-gvc3202...
  • Page 61 If turned on, ADB (Android Debug Bridge) function will be enabled on the device. Developer Mode The default setting is "Disabled". This option is usually used for development purpose instead of normal usage. Firmware Version 1.0.1.48 GVC3200/GVC3202 Administration Guide Page 60 of 71 http://arttel.ru/shop/videokonferentsii/grandstream-gvc3202...

  • Page 62: Maintenance/Reboot

    Example: telephoneNumber telephoneNumber Mobile It is used to configure the "mail" attributes of the each record which are returned in LDAP Mail the LDAP search result. Attributes Example: mail Firmware Version 1.0.1.48 GVC3200/GVC3202 Administration Guide Page 61 of 71 http://arttel.ru/shop/videokonferentsii/grandstream-gvc3202...

  • Page 63: Status

    Please also refer to chapter STATUS in GVC3200/GVC3202 LCD SETTINGS. STATUS/ACCOUNT STATUS Parameters Descriptions Account It lists the accounts available on device. Number It displays the SIP User ID of the account (if applicable). Firmware Version 1.0.1.48 GVC3200/GVC3202 Administration Guide Page 62 of 71 http://arttel.ru/shop/videokonferentsii/grandstream-gvc3202...

  • Page 64: Status/Peripheral Status

    Connection status for each interface is displayed with different icons here. The icon in green indicates “Connected” and the icon in grey means “Not Connected”. Figure 5: GVC3200 Web UI Status->Peripheral Status Figure 6: GVC3202 Web UI Status->Peripheral Status STATUS/NETWORK STATUS...

  • Page 65: Status/Remote Control

    Battery ----------------------------------------------------------------------------------------------------------------------------- --------------- Note: The remote control status is displayed only when the remote control is paired and connected to the GVC3200/GVC3202. Otherwise, it will be shows as “Unknown”. ----------------------------------------------------------------------------------------------------------------------------- --------------- Firmware Version 1.0.1.48 GVC3200/GVC3202 Administration Guide Page 64 of 71...

  • Page 66: Firmware Update

    4. For GVC3200 using firmware version 1.0.1.5 or below, please upgrade to firmware 1.0.1.12 first before upgrading to 1.0.1.48. Here is the firmware server path for 1.0.1.12 via HTTP: firmware.grandstream.com/gvc3200_1_0_1_12 Once the device is upgraded 1.0.1.12 or higher versions, it is recommended to configure the firmware server path to firmware.grandstream.com...

  • Page 67: Upgrade Via Tftp/Http Server

    Instructions for local firmware upgrade via TFTP: 1. Unzip the firmware files and put all of them in the root directory of the TFTP server. 2. Connect the PC running the TFTP server and the GVC3200/GVC3202 device to the same LAN segment.

  • Page 68: Remote Control Upgrade

    When the GVC3200/GVC3202 boots up, it will issue TFTP or HTTP request to download a configuration XML file named "cfgxxxxxxxxxxxx" followed by "cfgxxxxxxxxxxxx.xml", where "xxxxxxxxxxxx" is the MAC...
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  • Page 70: Factory Reset

    If users lose all parameters or records, Grandstream will not take responsibility for the damage or loss. 2. After factory reset, the remote control will not be paired to GVC3200/GVC3202 anymore. Please go to GVC3200/GVC3202 LCD settings->Network->Bluetooth, select the menu buttons on the upper right and click "Search New Devices".

  • Page 71: Reset Via Web Ui

    Figure 10: Web UI - Factory Reset Confirmation RESET VIA RESET HOLE There is a Reset hole on the back panel of GVC3200/GVC3202, use a small pin to hold against the Reset hole for more than 10 seconds to restore factory settings.

  • Page 72: Experiencing The Gvc3200/Gvc3202

    EXPERIENCING THE GVC3200/GVC3202 Please visit our website: http://www.grandstream.com to receive the most up-to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. We encourage you to browse our product related documentation, FAQs and User and Developer Forum for answers to your general questions.

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