Grandstream Networks GVC3200 Administration Manual
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Also See for GVC3200:
- User manual (146 pages) ,
- Administration manual (94 pages) ,
- Quick installation manual (52 pages)
Related Manuals for Grandstream Networks GVC3200
Summary of Contents for Grandstream Networks GVC3200
- Page 1 Grandstream Networks, Inc. GVC3200/GVC3202 Video Conference System for Android Administration Guide...
- Page 2 Grandstream Networks, Inc. is not permitted. The latest electronic version of this guide is available for download here: http://www.grandstream.com/support Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc. in the United States, Europe and other countries. CAUTION Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this guide, could void your manufacturer warranty.
- Page 3 Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. P a g e GVC3200/3202 Administration Guide...
- Page 4 GNU GPL INFORMATION GVC3200/GVC3202 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.
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Page 5: Table Of Contents
Firmware Version 1.0.1.48 ......................... 10 Firmware Version 1.0.1.5 ........................11 WELCOME ........................12 PRODUCT OVERVIEW ....................13 Safety Compliances ........................... 15 Warranty .............................. 15 GVC3200/GVC3202 LCD SETTINGS ................16 Accounts ............................. 16 General ............................16 Codec ............................17 Call ..............................18 System ..............................18 Language &... - Page 6 Account ............................30 Peripheral ............................. 30 Network ............................31 System ............................31 Remote Control ..........................32 GVC3200/GVC3202 WEB GUI SETTINGS ..............33 Accessing GVC3200/GVC3202 Web GUI ..................33 Saving Changes ..........................34 Definitions ............................34 Toolbar ..............................35 Settings ............................... 35 Settings/SIP/General ........................
- Page 7 Status/System Info ........................70 Status/Remote Control ......................... 71 FIRMWARE UPDATE ....................72 No Local TFTP/HTTP Servers ......................72 Upgrade GVC3200/GVC3202 Via TFTP Server ................72 Provisioning and Configuration File Download ................74 Remote Control Upgrade ........................74 FACTORY RESET ......................76 Reset Via LCD Menu ..........................
- Page 8 Table 2: GVC3200/GVC3202 Web Access ....................34 Table of Figures Figure 1: GVC3200/GVC3202 Settings Screen ..................16 Figure 2: GVC3200/GVC3202 Web GUI - Login ..................33 Figure 3: Web UI Tool Bar ........................... 35 Figure 4: Web UI Virtual Remote Control....................35 Figure 5: GVC3200 Web UI Status->Peripheral Status ................
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Page 9: Document Purpose
DOCUMENT PURPOSE This document describes how to configure the GVC3200/GVC3202 via the device LCD menu and web UI menu to fully manipulate the supported features. The intended audiences of this document are device administrators. To learn the basic functions of the GVC3200/GVC3202, please visit http://www.grandstream.com/support... -
Page 10: Change Log
Added ability to choose any configured preset as initial preset in the drop-down menu in addition to “Default” and “Latest Position”. [Camera] Added H.460.18/19 support for H.323 so that H.323 account on GVC3200/GVC3202 can make IP calling through public Internet. [Settings/H.323/General] Firmware Version 1.0.1.58 ... -
Page 11: Firmware Version 1.0.1.5
Added option “HDMI Color Mode” under LCD settings->Peripheral->HDMI settings. [HDMI Settings] Codec Negotiation Priority Added option “Codec Negotiation Priority”. [ Added option “Send SIP Log”. [Send SIP Log] Firmware Version 1.0.1.5 This is the initial version. P a g e GVC3200/3202 Administration Guide... -
Page 12: Welcome
3-way video-conferencing and support for up to 2 Full HD monitors. The GVC3200/GVC3202 eliminates the traditional barriers to video conferencing and sets a new bar for business-class video conferencing solutions by offering industry-leading flexibility, interoperability, system compatibility, application richness and ease of use. -
Page 13: Product Overview
1/3” 2 Megapixel CMOS 1920H x 1080V@30fps Camera GVC3200: 12 x optical zoom, +/-23° tilt, +/- 90° pan, 70°(W)*- 6.3° (T) field of view Lens GVC3202: 9 x optical zoom, +/-23° tilt, +/- 90° pan, 70°(W)*- 6.3° (T) field of view... - Page 14 Resolution Encoding: 1280×720, 1920×1080 Output 720p, 1080p Resolution GVC3200: Up to 4-way 1080p conference, 5-way 720p conference, 9-way VGA conference Embedded MCU GVC3202: Up to 2-way 1080p conference, 3-way 720p conference, 3-way VGA conference BFCP, people video (up to 1080p@30fps) + content video (up to 1080p@15fps,...
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Page 15: Safety Compliances
Warranty If GVC3200/GVC3202 is purchased from a reseller, please contact the company where the device is purchased for replacement, repair or refund. If the device is purchased directly from Grandstream, please contact Grandstream Support for a RMA (Return Materials Authorization) number before the product is returned. -
Page 16: Gvc3200/Gvc3202 Lcd Settings
GVC3200/GVC3202 LCD SETTINGS GVC3200/GVC3202 LCD MENU provides easy access to the Settings on the device. Most of the settings from Web UI could be configured on the local LCD settings as well. Figure 1: GVC3200/GVC3202 Settings Screen Accounts General ... -
Page 17: Codec
Preferred Vocoder Select preferred vocoder for the account to use during the call. Please note the actual codec being used in the call is a negotiation result between the GVC3200/GVC3202 and the remote party. Use First Matching Vocoder in 200OK SDP Configure whether to use the first matching vocoder in the sent 200OK SDP as the codec. -
Page 18: Call
NTP server. Set Date Manually set the current date for the device, the date configured manually will be erased if the device P a g e GVC3200/3202 Administration Guide... -
Page 19: Power Manager
10 Minutes or Always. The default setting is “Always”. Horizontal Offset Slide left or right to adjust the horizontal position from 0 to 96 for the site to display on the screen. The P a g e GVC3200/3202 Administration Guide... -
Page 20: Storage
Internal Storage Display GVC3200/GVC3202 Internal storage space. Erase SD Card Clear all data in the internal SD card storage, which can be accessed under GVC3200/GVC3202 LCD menu->Applications->File Manager->Internal Storage. Unmount SD Card If external SD card is plugged in, unmount the SD card before unplugging the SD card from GVC3200/GVC3202. -
Page 21: Accounts
Add Account Add a Google, Skype, Skype for Business or Facebook account to GVC3200/GVC3202. Tap on "+" button to select account and fill in contact information. Once the account is associated, the contacts can be synced up on GVC3200/GVC3202. -
Page 22: Maintenance
GS market or Google Play. Please note that Apps from unknown sources may cause security or compatibility issues. Verify Apps If set to "No", the device may install apps that could harm GVC3200/GVC3202 without warning. The default setting is "Yes". Credential Storage – Trusted Credentials Display trusted CA certificates. -
Page 23: Troubleshooting
The default setting is "Disabled". Factory Reset Factory Reset Restore to the factory settings. If check the "Clear the SD card", the GVC3200/GVC3202 will also format the internal SD card storage in the device during factory resetting. -------------------------------------------------------------------------------------------------------------------- ------------------------ Note: Please backup the important files or settings before factory resetting. -
Page 24: Bluetooth
Enter the PPPoE account ID when PPPoE is used. PPPoE Password Enter the PPPoE password when PPPoE is used. Wi-Fi (GVC3200 Only) Enable/Disable Wi-Fi Enable/disable Wi-Fi. Once enabled, the device will search for available Wi-Fi nearby automatically. Click on the Wi-Fi network SSID and enter authentication information in the prompt. Users could also configure DHCP, Static IP or PPPoE for Wi-Fi by clicking on “Show advanced options”... -
Page 25: Proxy
Bypass proxy for Define the specific URI that the GVC3200/GVC3202 can directly access to without HTTP/HTTPS proxy. If configured, the GVC3200/GVC3202 will bypass the proxy to send the packets to the specified URI here. To connect GVC3200/GVC3202 to VPN, click on “Add VPN Profile” and then edit the fields below. -
Page 26: Lldp
LLDP LLDP If checked, the GVC3200/GVC3202 will obtain network policy settings such as VLAN and QoS parameters from the switch that has LLDP turned on for the network. The default setting is "Yes". Layer 3 QoS for SIP Manually configure the Layer 3 QoS parameter for SIP packets. -
Page 27: Ringtone
If "Bluetooth" is selected, the connected Bluetooth device will be used for audio input and output. If "HDMI" is selected, the GVC3200/GVC3202 built-in Mic will be used for audio input while HDMI will be used for audio output. -
Page 28: Peripheral
Manual focus: Press the yellow shortcut key on the remote control to decrease focal length. Press the blue shortcut key on the remote control to use automatic focus. The GVC3200/GVC3202 lens will automatically adjust the focus. ----------------------------------------------------------------------------------------------------------- --------------------------------- Note: Certain brightness or objects’... -
Page 29: Device Manager
1 to level 16. Slow speed helps positioning precisely, while fast speed helps positioning quickly. Initial Position Set the initial position of the camera when GVC3200/GVC3202 boots up. If set to "default", the camera will automatically rotate to the initial position, which means moving to the center. -
Page 30: Status
Display registration status for the SIP account. There are two statuses: Registered (in green), Unregistered (in grey). Peripheral Zoom Display the current camera zoom, for example 12x Optical Zoom for GVC3200, or 9x Optical Zoom for GVC3202. VGA IN Display whether VGA Input device is connected or not. -
Page 31: Network
The type of VPN connection used by the device if VPN is connected. System Total Memory Display device total memory. Available Memory Display device available memory. Android Version Display device Android version. Currently it’s 4.4.2. P a g e GVC3200/3202 Administration Guide... -
Page 32: Remote Control
Send “GVC Remote” apk to Bluetooth Device The Bluetooth Remote Control app file can be directly sent to another Android device connected to GVC3200/GVC3202 via Bluetooth. Click on Send to select the Bluetooth device to send to. Scan QR Code to download the “GVC Remote” apk Scan QR code to download the Bluetooth remote control app to your Android device. -
Page 33: Gvc3200/Gvc3202 Web Gui Settings
Accessing GVC3200/GVC3202 Web GUI The IP addres of GVC3200/GVC3202 is displayed on OLED display screen on the front panel of the device. To access GVC3200/GVC3202 Web GUI: Connect the computer to the same network as GVC3200/GVC3202. Make sure GVC3200/GVC3202 is turned on and shows its IP address on OLED display screen. -
Page 34: Saving Changes
GVC3200/GVC3202 for the changes to take effect. Definitions This section describes the options in the GVC3200/GVC3202 Web GUI. As mentioned in the previous section, you can log in as an administrator or a normal user. ... -
Page 35: Toolbar
Turn on/off DND mode. Once enabled, the DND text will turn into red in web UI. The LCD for GVC3200/GVC3202 display will shows DND indication on the top of the screen and all incoming calls will be rejected. ... -
Page 36: Settings/Sip/General
Tel URI and “TO” header in the SIP request to indicate the E.164 number. If set to “Enable”, “Tel:” will be used instead of “SIP:” in the SIP request. The default setting is “Disable”. P a g e GVC3200/3202 Administration Guide... -
Page 37: Settings/Sip/Network
If the device needs DNS SRV resource, in which case the DNS server responds with more than one result, it should be set to “SRV” or “NATPTR/SRV”. The default setting is “A Record”. P a g e GVC3200/3202 Administration Guide... - Page 38 It is used to add the Proxy-Required header in the SIP message. It is used to indicate Proxy-Require proxy-sensitive features that must be supported by the proxy. Do not configure this parameter unless this feature is supported on the SIP server. P a g e GVC3200/3202 Administration Guide...
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Page 39: Settings/Sip/Sip
It is used to set if the device will subscribe voice message service. If it is set to “Yes”, SUBSCRIBE for the device will periodically send SIP SUBSCRIBE message for Message Waiting Indication service. GVC3200/GVC3202 supports both synchronized and non- synchronized MWI. The default setting is “No”. Enable Session It is used to set if the device will use the session timer. - Page 40 Preferred-Identity Header will always be presented. If set to “No”, it will be omitted. The default setting is “Default”. It is used to set the protocol used to transport the SIP message. It can be selected SIP Transport from TCP/UDP/TLS. The default setting is “UDP”. P a g e GVC3200/3202 Administration Guide...
- Page 41 It is used to set if the device will check the incoming SIP messages caller ID and Cseq Validate Incoming headers. If the message does not include the headers, it will be rejected. The default SIP Messages setting is “No”. P a g e GVC3200/3202 Administration Guide...
- Page 42 It is used to set if the device will check the domain certificates if TLS/TCP is used for Certificates SIP Transport. The default setting is “No”. Domain It is used to configure the certificate for Authentication, and the option “Check Domain Certificate certificates” needs to be set to “Yes”. P a g e GVC3200/3202 Administration Guide...
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Page 43: Settings/Sip/Codec
SIP SDP message. The codec option includes “PCMU”, “PCMA”, “Opus”, “G.722”, and “G.722.1”. It is used to configure the codec negotiation sequence when the GVC3200/GVC3202 Codec is acted as a callee. If set to “Caller”, the device will negotiate codec by SDP codec Negotiation sequence from the received SIP INVITE message. - Page 44 The default value is 125. Payload Type H.264 Payload It is used to configure the H.264 codec message payload type format. The default Type setting is 99. The valid range is from 96 to 127. P a g e GVC3200/3202 Administration Guide...
- Page 45 H.264 Image Size = 720p, the Video Bit Rate can be set to an integer value from 1024kbps to 2048kbps. H.264 Image Size = 4SIF/4CIF/VGA, the Video Bit Rate can be set to an integer value from 384 to 1024 Kbps. P a g e GVC3200/3202 Administration Guide...
- Page 46 Presentation H.264 Image Size = 720p, Video Bit Rate can be set to an integer value from 512kbps to 2048kbps Presentation Configures the video frame rate for presentation. The options are 5fps, 10fps and Video Frame Rate 15fps. The default setting is 15fps. P a g e GVC3200/3202 Administration Guide...
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Page 47: Settings/Sip/Call
"Yes" to establish video or "No" to reject the request. Request "Accept": Video request will be accepted automatically and video will be established. "Deny": Video request will be rejected automatically. The default setting is "prompt". P a g e GVC3200/3202 Administration Guide... - Page 48 (Missed Calls Not Record), the whole call history will be saved other than missed call. Call Log If it set to Disable Call All, none of the call history will be saved. The default setting is "Log All". P a g e GVC3200/3202 Administration Guide...
- Page 49 Features unconditionally. The default setting is "No". Refer to the chapter Call Features for more details in the GVC3200/GVC3202 User Guide. It is used to define the expiration timer (in seconds) for the rings with no answer. The Ring Timeout (s) default setting is 60.
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Page 50: Settings/Ipvideotalk/General
Matching Incoming Caller ID rule. If so, the device will play the selected Tone ringtone. Settings/IPVideoTalk/General Parameters Descriptions It is used to indicate whether if the built-in IPVideoTalk account is active. The default Account Active setting is “Enabled”. P a g e GVC3200/3202 Administration Guide... -
Page 51: Settings/Ipvideotalk/Call
It is used to define the displayed name shown on the callee side once the Display Name GVC3200/3202 makes an IPVideoTalk call. It is used to set the protocol used to transport the SIP messages. The default setting SIP Transport is “TLS”. -
Page 52: Settings/H.323/General
H.323 Local Port This defines the local H.323 port used to listen. Default value is 1720. It is used to enable the symmetric RTP mechanism. If set to “Yes”, the GVC3200/3202 Symmetric RTP will use the same socket/port for sending and receiving the RTP messages. The default setting is “No”. -
Page 53: Settings/H.323/Codec
15fps, 25 fps, 30 fps and VFR. The default setting is “30 fps”. Settings/H.323/Call Parameters Descriptions If set to “Yes”, the device will automatically turn on the speaker to answer incoming Auto-Answer calls after a short reminder beep. The default setting is “No”. P a g e GVC3200/3202 Administration Guide... -
Page 54: Settings/Network Settings
Internet Service Providers. It is used to configure the vendor class ID header in the DHCP request. The default Vendor Class ID setting is “Grandstream GVC3200” for GVC3200 and “Grandstream GVC3202” for (Option 60) GVC3202. - Page 55 It is used to define the Layer 3 packet’s QoS parameter for RTP messages in decimal Layer 3 QoS for pattern. This value is used for IP Precedence, Diff-Serv or MPLS. The default setting Audio is 48 which is equivalent to the DSCP name constant CS6. P a g e GVC3200/3202 Administration Guide...
- Page 56 SIP User-Agent the model name and 1.0.1.27 is the current firmware version. If configured to “test”, the User-Agent field for SIP message will become test GVC3200 1.0.1.27 where GVC3200 is the model name and 1.0.1.27 is the current firmware version.
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Page 57: Settings/Peripheral
Disable Direct IP set to “Yes”, the device will hide the IP call feature and end users will not be allowed Call to make an outbound IP call. The default setting is "No". P a g e GVC3200/3202 Administration Guide... - Page 58 For example, to make direct IP call to aaa.bbb.ccc.XXX, dial XXX on device directly. No SIP server is required to make quick IP call. The default setting is "No". It is used to reduce video distortion. If set to "Yes", the GVC3200/3202 will skip the P Enable Frame Skipping in Video frame in lost video packet to decode I frame in the next video packet.
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Page 59: Settings/General Settings
Fine-tunes the site name's position left or right on the local video. Horizontal Offset Value range: 0%-96%. The default value is 0%. Fine-tunes the site name's position up or down on the local video. Vertical Offset Value range: 0%-96%. The default value is 0%. P a g e GVC3200/3202 Administration Guide... - Page 60 DTMF Display screen. The default setting is "No". Disable Remote If set to “Yes”, the Remote Control app can be paired to the GVC3200/GVC3202 via Bluetooth, but it cannot connect to the GVC3200/GVC3202 to perform any operations. Control App Connect The default setting is “No”.
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Page 61: Settings/Security Settings
Defines the SSL private key used for SIP over TLS. The SSL private key the user specified for TLS encryption should be X.509 format. SIP TLS Private Defines the SSL private key password used for SIP over TLS. Key Password P a g e GVC3200/3202 Administration Guide... -
Page 62: Maintenance
It is used to type the password for the HTTP/HTTPS server authentication for config HTTP/HTTPS server. Password Config Server It is used to define the server path for provisioning the configuration file. It can be Path different from the Firmware Server Path. Default setting is “fm.grandstream.com/gs”. P a g e GVC3200/3202 Administration Guide... - Page 63 It can be selected from the following: Firmware Always Check at bootup Upgrade and Always Check at bootup, when F/W pre/suffix changes, Provisioning Skip the Firmware Check. The default setting is “Always Check at bootup”. P a g e GVC3200/3202 Administration Guide...
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Page 64: Maintenance/Recording
SD card/ USB plugged into the GVC3200/GVC3202. When the recording size exceeds 1.9G, the GVC3200/3202 will create a new file automatically to continue recording. There will be a prompt to indicate the storage space is insufficient if the disk storage is full. -
Page 65: Maintenance/Troubleshooting
Maintenance/Troubleshooting Parameters Descriptions Logcat Clear Log It is used to clear the log files saved in device. Log Tag It is used to configure the filter to display the specified process log file. P a g e GVC3200/3202 Administration Guide... - Page 66 9. SLIC chip exception (WARNING and ERROR levels) 10. Memory exception (ERROR level) If set to “Yes”, the device will send SIP log in the syslog messages. The default setting Send SIP Log is “No”. P a g e GVC3200/3202 Administration Guide...
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Page 67: Maintenance/Reboot
It is used to configure the LDAP server port. The default LDAP port number is 389. It is used to configure the LDAP search base. This is the location in the directory where the search is requested to begin. Base DN Example: dc=grandstream, dc=com ou=Boston, dc=grandstream, dc=com P a g e GVC3200/3202 Administration Guide... - Page 68 (&(telephoneNumber=%) (cn=*)) returns all the records with the "telephoneNumber" field starting with the entered prefix and "cn" field set. It is used to configure the filter used for mail lookups. LDAP Mail Filter Example: (mail=%) P a g e GVC3200/3202 Administration Guide...
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Page 69: Status
Connection status for each interface is displayed with different icons here. The icon in green indicates “Connected” and the icon in grey means “Not Connected”. Figure 5: GVC3200 Web UI Status->Peripheral Status Figure 6: GVC3202 Web UI Status->Peripheral Status P a g e... -
Page 70: Status/Network Status
The type of NAT connection used by the device. Status/System Info Parameters Descriptions Product Model Device model: GVC3200 or GVC3202. Hardware Version Device hardware version. Part Number Device Part Number (PN). Device system version. This is the firmware version on the device. When upgrading System Version firmware, this is the version number to refer to. -
Page 71: Status/Remote Control
The remote control battery status. Battery --------------------------------------------------------------------------------------------------------------------- ----------------------- Note: The remote control status is displayed only when the remote control is paired and connected to the GVC3200/GVC3202. Otherwise, it will be shows as “Unknown”. -------------------------------------------------------------------------------------------------------------------------------------------- P a g e GVC3200/3202 Administration Guide... -
Page 72: Firmware Update
TFTP/HTTP/HTTPS server, some free Windows version TFTP servers are available for download from: http://www.solarwinds.com/products/freetools/free_tftp_server.aspx http://tftpd32.jounin.net/ Please check our website at http://www.grandstream.com/support/firmware for latest firmware. Upgrade GVC3200/GVC3202 Via TFTP Server Here is the instruction to upgrade GVC3200/GVC3202 via TFTP server: P a g e GVC3200/3202 Administration Guide... -
Page 73: Figure 7: Configure Firmware Server Path
1. Unzip the firmware files and put all of them in the root directory of the TFTP server. 2. Connect the PC running the TFTP server and the GVC3200/GVC3202 device to the same LAN segment. 3. Launch the TFTP server and go to the File menu->Configure->Security to change the TFTP server's default setting from "Receive Only"... -
Page 74: Provisioning And Configuration File Download
When the GVC3200/GVC3202 boots up, it will issue TFTP or HTTP request to download a configuration XML file named "cfgxxxxxxxxxxxx" followed by "cfgxxxxxxxxxxxx.xml", where "xxxxxxxxxxxx" is the MAC address device, i.e., "cfg000b820102ab" "cfg000b820102ab.xml". - Page 75 ----------------------------------------------------------------------------------------------------------------------------- --------------- Note: Please do not unplug GVC3200/GVC3202 power supply or remove remote control battery during remote control upgrading process. Otherwise, the upgrading process will be interrupted and upgrading will fail. ------------------------------------------------------------------------------------------------------- ------------------------------------- P a g e GVC3200/3202 Administration Guide...
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Page 76: Factory Reset
If users lose all parameters or records, Grandstream will not take responsibility for the damage or loss. 2. After factory reset, the remote control will not be paired to GVC3200/GVC3202 anymore. Please go to GVC3200/GVC3202 LCD settings->Network->Bluetooth, select the menu button on the upper right and click "Search New Devices". -
Page 77: Reset Via Web Ui
Reset Via Reset Pin Hole There is a Reset pin hole on the back panel of GVC3200/GVC3202. To reset the device, use a small pin to hold against the Reset pin hole for more than 10 seconds to restore to factory settings. -
Page 78: Experiencing The Gvc3200/Gvc3202
EXPERIENCING THE GVC3200/GVC3202 Please visit our website: http://www.grandstream.com to receive the most up-to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. We encourage you to browse our product related documentation, FAQs and User and Developer Forum for answers to your general questions.