Mitsubishi Electric SW0DNC-MNETH-B User Manual page 169

14 TROUBLESHOOTING
No.
The driver is not normally installed.
8
A " ! " mark is displayed next to the icon of the driver on
the Windows Device Manager screen.
R
An error message is displayed in utility.
1) "It failed to read the utility file version" is displayed.
2) "It failed to read the driver package version" is
displayed.
9
3) "It is failed to write the board setting data" is
displayed.
4) "It is failed to write the target setting data" is
displayed.
The password is requested on the User Account Control
screen when the utility is activated.
10
1: If only one user account with administrator authority is available, the User Account Control screen requests the
password entry of its user only.
2: For details on how to prevent this screen from being displayed, refer to Appendix 5.
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Error detail Cause determination method/Corrective action
Refer to Section 14.3.3.
Logon as a user with administrator authority and
execute utility
(Refer to POINT in Section 9.1.) or reinstall the
operating system.
When the utility is activated, and if the following User
Account Control screen is displayed requesting a
selection of user with administrator authority and
1
password entry , the user who is logging on to the
system does not have an administrator authority.
Log off the system and login again as a user with
administrator authority, and activate the utility.
MELSEC
2
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