HPE Moonshot 45Gc Security Configuration Manual page 76

•
The administrator DN or password is not configured.
•
Some user attributes (for example, the username attribute) configured on the NAS are not
consistent with those configured on the server.
•
No user search base DN is specified for the LDAP scheme.
Solution
To resolve the problem:
1. Check the following items:
The NAS and the LDAP server can ping each other.
The IP address and port number of the LDAP server configured on the NAS match those of
the server.
The username is in the correct format and the ISP domain for the user authentication is
correctly configured on the NAS.
The user is configured on the LDAP server.
The correct password is entered.
The administrator DN and the administrator password are correctly configured.
The user attributes (for example, the username attribute) configured on the NAS are
consistent with those configured on the LDAP server.
The user search base DN for authentication is specified.
2. If the problem persists, contact Hewlett Packard Enterprise Support.
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