Samsung CLX-9350ND Service Manual page 451

● Code :
S1-5621
● Symptom / Cause :
The MFP could not detect the secondary fax modem.
● Troubleshooting method :
1. Was the secondary modem removed after installatio
Yes : Select "secondary modem device uninstall" on
2. Did you replace the FCON card?
Yes : Update the firmware for the new board.
3. Does the problem occurred after updating the firmw
Yes :
A. Print the configuration report and check the fir
B. If all software versions are not normal, update
C. If the problem persists, replace the defective d
4. Check the connection between secondary modem c
Remove the secondary modem card and re-install i
5. Replace the secondary modem card.
6. If the problem persists, replace the FCON card.
7. Replace the video card.
● Replacement part
- JC92-02250A : PBA-SECOND FAX CARD
- JC92-02150A : PBA-MAIN (CLX-9350ND)
- JC92-02235A : PBA-MAIN (CLX-9250ND)
- JC92-02148A : PBA-DUAL FAX CONTROL(FCON c JC92 02148A PBA DUAL FAX CONTROL(FCON
Service Manual
CLX-9250/9350 series
7. Troubles shooting
● Error message :
:
ICON device is not i installed. Install the device.
on?
n UI menu.
[ FCON card ]
ware?
rmware version.
e the firmware again.
device. (HDD or Video board or FCON card)
card and Video board.
t.
[ Secondary modem card ]
card) d)
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