Using Not Ready - Nortel 1140E User Manual

Agent features
To use Emergency:
Emergency
Emergency

Using Not Ready

Not Ready
Use the
while completing post-call work.
To use Not Ready:
NotReady
2260
or
NotReady
26
1. During an active call, press the
Emergency
Note: The Emergency LCD remains lit
as long as the feature is active.
When the supervisor answers, a three-
way call commences with you, your
supervisor, and the caller.
2. Press the
transfer the caller to the supervisor and
terminate your access to the caller and
supervisor.
feature to take your telephone out of the call queue
1. Press the
log out of the system.
Note: The NotReady LCD remains lit as
long as the feature is active.
2. To return to the queue, choose one of
the following:
— Press the
— Press the
key.
Emergency
key again to
NotReady
key to temporarily
InCalls
key
NotReady
key.