Nortel 1140E User Manual page 6
Call center
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Also See for 1140E:
- User manual (216 pages) ,
- Quick reference manual (19 pages) ,
- Quick reference (4 pages)
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Contents
Observing a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Displaying the queue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Displaying agent status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Terms you should know . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
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