Agent and supervisor features
To log out:
MakeSetBusy
or
NotReady
22
Choose one of the following:
— To log out completely, press the
MakeSetBusy
— To log out temporarily, press the
NotReady
key.
Note: If you press the
key while on an ACD call, you log out
automatically when the call finishes.
key.
MakeSetBusy