Using Not Ready; Placing Or Answering Non-Acd Calls - Nortel NN43001-115 User Manual

Using Not Ready

Use the Not Ready
while completing post-call work.
Note: If you don't activate
continue to be directed to your phone.
To use Not Ready:
NotReady
2260
or
NotReady

Placing or answering non-ACD calls

Use this feature to place and receive calls on your individual line.
To place a call:
2498
feature to take your IP Phone out of the call queue
Make Set Busy
1. Press the
log out of the system.
Note: The NotReady LCD remains lit as
long as the feature is active.
2. To return to the queue, choose one of
the following:
— Press the
— Press the
1. Press your individual DN key.
2. Use the dialpad to dial the phone
number.
Note: The LCD remains lit as long as
you are on the call.
Agent features
or Not Ready, callers will
NotReady key to temporarily
In-Calls key
NotReady key.
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