Placing or answering non-ACD calls
Use this feature to place and receive calls on your individual line.
To place a call:
2498
To answer a call:
2498
1. Press your individual DN key.
2. Use the dialpad to dial the telephone
number.
Note: The LCD remains lit as long as
you are on the call.
When the LCD next to your individual
DN key flashes, press the DN key.
Note: The LCD remains lit as long as
you are on the call.
Agent features
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