Using Activity Code - Nortel 1140E User Manual

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Using Activity code

Use Activity code to record the types of activities you are performing.
To record activities:
Activity
Activity
Using Emergency
Emergency
Use the
emergency situation.
1. When the Activity LCD indicator is
flashing, press the
2. Use the dialpad to enter the Activity
code.
3. Press the
If you are performing multiple tasks,
repeat steps 1 and 2.
Note: If configured, you can enter
Activity codes while in the Not Ready
state.
feature to contact your supervisor immediately in an
Agent features
Activity
Activity
key.
key.
25

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