Sip Refer Transfer - Panasonic KX-NCP500 Features Manual

1.12.2 SIP Refer Transfer

Description
If enabled through system programming, calls transferred to a SIP trunk will be transferred using the SIP service
provider's Transfer feature instead of the PBX's.
The following types of transfer are available:
Attended Transfer
Blind Transfer
Conditions
[General]
•
The availability of this feature depends on the SIP service provider.
•
Since the SIP service provider takes control of the transfer, the transferred call cannot be returned to the
PBX for further handling even if the transfer fails.
[Blind Transfer]
•
ISDN extensions and SIP extensions cannot use this feature.
•
This feature cannot be used when calling through DISA (® 1.17.6 Direct Inward System Access (DISA)).
Installation Manual References
KX-NCP500/KX-NCP1000
3.4.1 Virtual Cards
KX-TDE100/KX-TDE200
3.4.1 Virtual Cards
KX-TDE600
3.4.1 Virtual Cards
User Manual References
1.4.1 Transferring a Call (Call Transfer)—
Other References
Programming Manual for Virtual SIP Trunk Card
3.1.13 Supplementary Service
→Blind Transfer (REFER)
→Attended Transfer (REFER)
Transfer is completed after announcing the transferred party.
From the extension user's perspective, this is the same as Call
Transfer with Announcement (® 1.12.1 Call Transfer).
Transfer is completed immediately after dialling the transfer
destination's number.
This is similar to Call Transfer without Announcement (® 1.12.1 Call
Transfer), except that the transferrer does not hear even a ringback
tone; the transferred call is connected directly to the destination.
Transferring to an Outside Party Using the SIP Service
1.12.2 SIP Refer Transfer
Feature Guide 175