Panasonic KX-NCP500 Features Manual page 208

1.17.6 Direct Inward System Access (DISA)
In this example, calls received on trunk 01 are routed to the DISA OGM with floating extension number 501.
If the number of the received call (after modification according to the Caller ID table) is "12341115678", the
call originator is recognised as extension 200, and the Walking COS feature is automatically activated.
System programming is required to enable this feature.
SMDR
The call information for DISA is recorded as the one of the DISA floating extension numbers. (®
1.26.1.1 Station Message Detail Recording (SMDR))
[Flowchart]
A DISA call from an outside party is received.
Is there a port available?
The PBX answers the call.
A
The OGM plays and the PBX starts to
receive the DTMF signalling.
F
Is the first digit dialled?
The OGM stops.
Is a second digit dialled?
The PBX receives the dialled
digits and checks the dialled
number.
What is the DISA security mode?
Continued on next page
208 Feature Guide
(DISA Delayed
Yes
Answer time expires)
(DISA Mute & OGM Start Time
after Answering expires)
The call is routed to an
operator.
Yes
Yes
No
No
The call is routed to an operator,
etc. (DISA Intercept when All
DISA Ports are busy)
No
(DISA First Digit Time
When No Dial expires)
What method is assigned for
DISA Intercept Routing No Dial?
Operator Disable
The call is
disconnected.
C
No
(DISA Second Digit Time for
Automated Attendant expires)
Is the first dialled digit assigned a
destination for the DISA AA service?
Yes
The call is routed to the destination.
AA-0, AA-9
The call is redirected to
the destination assigned
to AA-0 or AA-9.
C