Call Monitor - Panasonic KX-NCP500 Features Manual

1.8.3 Call Monitor

1.8.3 Call Monitor
Description
Allows an extension user to listen to a busy extension user's existing conversation. The user can hear the
conversation, but the user's voice is not heard. If desired, interrupting the call to establish a three-party
conference call is available.
Conditions
•
COS programming determines extension users who can use this feature.
•
This feature is available only when the busy extension is in a conversation with another extension or outside
party.
•
This feature does not work when the busy extension is in one of the following conditions:
a.
Executive Busy Override Deny (® 1.8.2 Executive Busy Override) or Data Line Security (®
1.11.5 Data Line Security) has been set.
b.
While receiving OHCA (® 1.8.5.3 Off-hook Call Announcement (OHCA)) or Whisper OHCA (®
1.8.5.4 Whisper OHCA).
c.
During a Conference call (® 1.14.1 Conference Features).
d.
During a doorphone call (® 1.17.1 Doorphone Call).
e.
While Live Call Screening (LCS) or Two-way Record is activated (® 1.24.3 Voice Mail DPT (Digital)
Integration).
f.
During Consultation Hold.
•
This feature stops when the busy extension user presses the following buttons during a conversation (®
1.20.1 Fixed Buttons and 1.20.2 Flexible Buttons):
–
FLASH/RECALL button
–
HOLD button
–
TRANSFER button
–
CONF (Conference) button
–
DSS button
–
EFA button
–
Two-way Record button
–
Two-way Transfer button
–
One-touch Two-way Transfer button
–
Voice Mail (VM) Transfer button
PC Programming Manual References
4.11 [2-6-3] Numbering Plan—B/NA DND Call Feature—
4.12 [2-7-1] Class of Service—COS Settings—Executive—
6.1 [4-1-1] Wired Extension—Extension Settings
→Option 2—
→Option 3—
6.10 [4-2-1] Portable Station—Extension Settings—Option 3—
Feature Guide References
2.2.1 Class of Service (COS)
126 Feature Guide
Data Mode
Executive Override Deny
Call Monitor
Call Monitor
Executive Override Deny